Key Responsibilities

• Coordinate ocean import shipments, including FCL, LCL, and consolidation cargo.
• Act as a primary contact for customer inquiries and shipment updates.
• Liaise with overseas offices, carriers, vendors, and internal departments to ensure smooth shipment execution.
• Prepare, review, and manage shipping and import-related documentation.
• Issue and verify documents such as Arrival Notices and Delivery Orders.
• Maintain accurate shipment and customer data in the Transport Management System (TMS).
• Support invoicing, shipment closing, and operational reporting activities.
• Monitor shipment progress and proactively resolve operational issues.
• Identify customer needs and provide appropriate logistics solutions.

Ensure compliance with company procedures and applicable regulations

Qualifications

Required

• Business level Japanese skills (N1)
• Diploma, Vocational School Certificate, or Bachelor's Degree.
• Minimum 1 year of professional working experience.
• Good communication and coordination skills.
• Basic English communication skills, including email correspondence.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong attention to detail and willingness to learn.