We are seeking an experienced Medical Billing Specialist to support our client's Chiropractic practice. The ideal candidate possesses a strong background in end-to-end medical claims processing, proficiency with ChiroTouch EMR, and proven confidence handling phone-based billing inquiries via Intermedia phone systems with high accuracy and efficiency. While primary daily duties are focused on core revenue cycle management, light administrative support may be required to keep front- and back-office operations aligned.

Key Responsibilities

• Revenue Cycle Management: Prepare, scrub, and submit clean claims to primary and secondary insurance payers via ChiroTouch.
• Accounts Receivable & Denial Management: Review rejected or denied claims, investigate root causes, post EOBs/ERA adjustments, and submit appeals in a timely manner.
• Patient Communications: Field incoming patient billing questions and manage outgoing calls using the Intermedia VOIP phone platform.
• Insurance Verification & Authorizations: Confirm chiropractic coverage details, copays, deductibles, and pre-authorization requirements as needed.
• Administrative Support: Assist with routine practice administration, patient chart maintenance, and communication coordination across the team.

Requirements

Chiropractic Billing Expertise: Hands-on experience with chiropractic code sets, ledger workflows, and claim guidelines.

ChiroTouch EMR (Non-Negotiable): Advanced hands-on navigation and billing workflow experience within ChiroTouch.

Intermedia Phone Systems: Familiarity with using Intermedia phone software for handling call queues and patient contact.

Accuracy & Detail: High level of precision in data entry, ledger reconciliation, and claim follow-ups.

Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 9AM - 6PM MON - FRI PST.