SUMMARY:

The Medical Assistant provides clinical and administrative support in an ambulatory setting under the supervision of the Ambulatory Clinical Manager, Practice Manager, and Licensed Independent Practitioner. The role supports patient- and family-centered care for pediatric, adolescent, adult, and geriatric patients while following established policies, procedures, and clinical protocols.

RESPONSIBILITIES:

• Prepares patients for examinations, obtains and documents vital signs, chief complaints, medication reconciliation, medical histories, pain scores, and other required information in the EMR.
• Performs pre-visit planning by reviewing patient records, recent test results, consultations, and correspondence.
• Performs point-of-care testing, including blood pressure, EKG, pulse oximetry, Hgb A1-C, glucose, urinalysis, urine HCG, rapid strep testing, and other approved tests.
• Assists providers with physical examinations and procedures using appropriate aseptic techniques.
• Administers vaccines and places PPDs according to established protocols.
• Tracks laboratory orders and results, referrals, and consultation reports and conducts patient outreach as needed.
• Reports abnormal laboratory results promptly to the physician or nurse.
• Provides patient education regarding procedures, testing preparation, follow-up care, and coordination of services.
• Schedules tests and follow-up appointments, verifies demographic and insurance information, and obtains prior authorizations as needed.
• Maintains clean, stocked, and properly prepared examination rooms and medical equipment.
• Assists with administrative duties, patient correspondence, prescription refill requests, and other office needs.
• Maintains patient privacy, confidentiality, infection-control standards, and established safety procedures.
• Supports efficient patient flow and works collaboratively as part of the healthcare team.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required.
• Ability to read, write, and speak English.
• Basic Life Support (BLS) certification required.
• Medical Assistant certification preferred.
• Graduate of a formal Medical Assistant training program or a minimum of three years of Medical Assistant experience required.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: