Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.

Essential Duties:

• 1. Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.
• 3. Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• 4. Assists physicians with minor clinical procedures including staple removal, suture removal, and wound care.
• 5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.
• 6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
• 7. Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.
• 8. Returns patient phone calls in a timely manner in accordance with departmental policy.
• 9. Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program
• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

• Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care setting
• Pref Spanish language skills.
• Pref Knowledge of orthopaedic medical terminology.
• Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software.

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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