At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone.
Curai Health Medical Group is a fully virtual primary care practice. We use AI to help our clinicians deliver fast, high-quality care to patients in multiple states. Our care team works together entirely online, and our Medical Assistants are key to making sure every patient’s care moves forward without gaps.
About the Medical Assistant Role
This is a remote, non-hands-on Medical Assistant role. You won’t do vitals, draw blood or room patients. You’ll use your Medical Assistant training to keep patient care moving behind the scenes: working with pharmacies, getting prior authorizations, coordinating referrals and making sure patients get the follow-up they need. If you know the clinical side and are great at the administrative work that keeps it running, this role is for you.
Schedule: Monday, Wednesday, Thursday, and Friday ; 6:30a–5:00p PST; plus holiday rotation
What You'll Do
Pharmacy and prescription support: Work with pharmacies on refills, clarifications and transfers. Help clinicians with prescription workflows.
Prior authorizations and referrals: Prepare and submit prior authorizations (e.g., CoverMyMeds), track them until they’re resolved, and coordinate specialist referrals.
Scheduling and follow-up outreach: Schedule appointments and reach out to patients so care plans get completed.
Communicate with patients and colleagues in a caring, patient-centered way that keeps our virtual care environment supportive.
Document every task and communication accurately and thoroughly in the electronic health record (EHR).
Spot workflow problems and escalate them when needed.
Take part in team huddles and quality initiatives.
Follow HIPAA and confidentiality standards at all times.
Other duties as assigned.
What You'll Bring
Active nationally recognized Medical Assistant certification (ie, CMA, RMA) required
3+ years of medical assistant experience required
1+ year of telemedicine experience required
Able to work a fixed Monday, Wednesday, Thursday, and Friday schedule, plus assigned rotating holidays that may fall on non-scheduled days required;
Openness to occasional weekend or swap coverage preferred
Self-directed and dependable as the primary MA on shift, owning the day’s patient queue and making sound decisions about when to escalate
A reliable teammate who communicates proactively, documents thoroughly for the next person on shift, and steps in to help cover when needed
Experienced with EHRs and healthcare tools such as CoverMyMeds and DocuSign, and quick to adopt new technology, including AI tools
Clear, professional verbal and written communication, with a warm patient-facing manner
Highly organized and detail-oriented, able to prioritize and manage multiple tasks
Working knowledge of HIPAA and patient privacy practices
A quiet, private workspace and reliable high-speed internet
Pay Range: $18 - $21/hr (and eligible for 15% differential on weekends)
Compensation: The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience.
Culture: A mission-driven team of talented colleagues who are committed to living our values, collaborating closely, and driving meaningful impact in healthcare.
Benefits:
- Comprehensive medical, dental, and vision coverage
- Flexible spending plans
- Responsible Vacation Policy
- 401k plan with employer matching
- 100% remote — work from home
Work Location Requirement: This is a remote U.S.-based position. Employees must perform all work physically within the United States. International work is not permitted during scheduled work hours.
Work Environment: This is a remote position and may be “on camera” at any time. Employees will work from a home office, requiring reliable internet connectivity and a secure, private workspace.
Curai Health is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability status, veteran status, or any other legally protected characteristic. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates who embody our core values and appreciate our transparent approach.
Beware of job scam fraudsters! Our company uses @curai.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from Curai from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us at jobs@curai.com.
