At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

The Manager, Third Party Strategy and Oversight (TPSO) supports the operational execution of third‑party oversight activities within Patient Safety (PS). This role is responsible for monitoring performance, maintaining oversight metrics, supporting compliance activities, and contributing to continuous improvement of outsourced pharmacovigilance (PV) activities.

The role works closely with TPSO leadership and cross‑functional stakeholders to ensure third parties operate in compliance with global PV regulations, GVP requirements, BMS quality standards, and contractual obligations. The role is primarily execution‑focused, providing data, analysis, documentation, and recommendations to support effective governance and decision‑making.

Duties/Responsibilities

Third‑Party Oversight & Monitoring

• Perform day‑to‑day management and oversight activities for assigned third‑party vendors, distributors, or business partners performing PV‑related activities.
• Collect, track, and maintain third‑party performance data, KPIs, and quality metrics in accordance with established oversight processes.
• Review metrics and reports for completeness, accuracy, and trends; flag potential risks or compliance concerns for escalation and proactively recommend mitigation and improvement/corrective actions to PS teams.
• Support investigation and documentation of compliance issues, including deviations, root cause analysis inputs, and CAPA tracking.

Compliance, Quality & Inspection Readiness

• Support audit and inspection readiness activities related to third‑party oversight, including document preparation, evidence collection, and response tracking.
• Assist in the review of safety agreements (e.g., PVAs, SOWs) to ensure oversight requirements are addressed and understood.
• Maintain accurate and inspection‑ready records supporting third‑party oversight activities.

Stakeholder Collaboration & Communication

• Work collaboratively with BMS stakeholders to resolve third‑party issues in a timely manner.
• Prepare oversight inputs, summaries, and data for governance forums and management reviews.
• Communicate clearly and professionally with internal stakeholders and external partners within defined role scope.
• Support projects that build strategic third-party oversight capabilities, processes and standards to ensure delivery of PS objectives.
• Contribute to the development of standard operating procedures and training relating to core responsibilities as needed.

Culture & Ways of Working

• Demonstrate a strong quality mindset and promote a culture of quality and compliance, accountability, transparency, and continuous improvement.
• Contribute positively to a collaborative and inclusive team environment.
• Support broader SQM initiatives and book of work, as assigned.

This role reports to: Head of Third-Party Oversight and Strategy

Qualifications

Knowledge, Skills and Abilities

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Public Health, or a related discipline.
• 4–7 years of experience in Pharmacovigilance, Safety Operations, Quality, or a related pharmaceutical function.
• Experience supporting vendor or third‑party oversight activities in a regulated environment.
• Working knowledge of global PV regulations, GxP principles, and quality system expectations.
• Experience working with performance metrics, KPIs, compliance tracking, or quality indicators; ability to interpret complex data and translate it into actionable insights.  
• Strong attention to detail, organisational skills, project management and ability to manage multiple tasks effectively.
• Ability to analyse data, identify issues or trends, and escalate appropriately.
• Good written and verbal communication skills, with the ability to collaborate in a matrixed environment.
• Demonstrates integrity, sound judgement, and commitment to quality and compliance.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.