Role Overview

The role will support the ​Logistics Manager in coordinating the end-to-end logistics of chiller and airside equipment, from factories overseas through international shipping, Australian ports, warehousing and final delivery to customer sites.

The role focuses on day-to-day logistics execution, accurate documentation, shipment visibility and cost administration to support timely and efficient project delivery.

Key Responsibilities

• End-to-end logistics coordination: Coordinate factory dispatch, international freight, port movements, warehousing and delivery to customer sites, working with factories, freight forwarders, customs brokers, transport providers and warehouses.
• Shipment tracking and communication: Maintain shipment schedules and tracking records, communicate delivery updates, and promptly escalate delays, discrepancies and other exceptions to the Logistics Manager.
• Shipping documentation: Collect, check and maintain shipping and import documentation, liaising with factories, freight forwarders and customs brokers to support timely clearance and delivery.
• Warehousing and site delivery: Coordinate warehouse receipts, storage and dispatch, and confirm delivery bookings, site-access requirements and receiving arrangements with project teams and logistics providers.
• Cost and invoice administration: Check freight, transport and warehousing invoices against agreed charges and services, allocate costs to the appropriate projects, and follow up discrepancies and accounts-processing requirements.
• Records and reporting: Maintain accurate logistics records, delivery dockets, proof of delivery and routine status reports.
• Operational support and improvement: Support compliance with company procedures and applicable transport and safety requirements, identify practical process improvements, and provide related administrative cover when required.

Skills and Experience

Essential

• Minimum 1-3 years of experience in logistics, freight, transport or supply chain coordination, including exposure to international shipping and import processes.
• Working knowledge of shipping documentation, Incoterms and the roles of freight forwarders and customs brokers.
• Strong organisational and time-management skills, with the ability to coordinate multiple shipments and meet competing deadlines.
• High attention to detail when maintaining records, checking documentation and processing invoices.
• Proficiency in Microsoft Excel, Word and business systems.
• Clear written and verbal communication, with a customer-service focus and the ability to build effective internal and external relationships.
• A proactive, practical approach to problem-solving, with the ability to work independently, collaborate with others and escalate issues appropriately.

Desirable

• Experience in HVAC, mechanical equipment, industrial manufacturing or project-based logistics.
• Exposure to large, heavy or oversized equipment movements and deliveries to project sites.
• Experience coordinating third-party warehousing and inventory records.
• Familiarity with ERP or transport management systems.
• Relevant qualifications in logistics, supply chain or international trade.