Shift: Monday to Friday - 10am to 6pm

KEY DUTIES AND RESPONSIBILITIES

Trip Package & Documentation Management

• Prepare, assemble, and manage daily trip packages for drivers, owner-operators, and third party carriers.
• Scan, index, and archive inbound and outbound shipment documentation.
• Scan and archive Proofs of Delivery (PODs) and Bills of Lading (BOLs).
• Ensure all required trip and shipment documentation is complete, accurate, and properly filed.

Data Accuracy & Audit Support

• Perform Provision audits and other data accuracy checks as required.
• Validate documentation and system records to ensure alignment with operational activity.
• Identify data discrepancies, missing documentation, or errors and report issues for correction.
• Support compliance with documentation, audit, and record retention requirements.

OS&D, Service & Reporting Support

• Support OS&D tracking and documentation by gathering and organizing required records.
• Assist with service-related reports by compiling documentation and supporting data.
• Provide administrative support for service investigations and follow-up as required.
• Maintain organized records to support internal and external reporting needs

Administrative & Operational Support

• Support transportation operations with administrative tasks and reporting as required.
• Assist supervisors and managers with data preparation and documentation requests.
• Maintain organized electronic and physical filing systems.
• Follow established procedures and escalate issues when documentation standards are not met

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• 1–3 years of experience in logistics, transportation, administrative, or operations support roles.
• Strong attention to detail with a high level of accuracy.
• Comfortable working with scanning systems, document management tools, and spreadsheets.
• Ability to manage routine tasks with consistency in a fast-paced environment.
• Strong organizational and time management skills.
• Clear written and verbal communication skills.

Success Indicators

• Complete and accurate city trip packages.
• High documentation accuracy and audit pass rates.
• Timely scanning and archiving of PODs, BOLs, and shipment records.
• Accurate support of OS&D and service reporting.
• Reduced rework and follow-up due to documentation or data errors.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
 
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation.  Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status.  We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

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