Location: Malaysia - Puchong, Malaysia

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Thales established its presence in Malaysia in 1981 and is currently a strategic partner to key customers involved in the primary businesses of defence and security, aerospace, and cybersecurity and digital identity. Headquartered in Kuala Lumpur, Thales has played an instrumental part in supporting Malaysia’s defence ecosystem in addition to delivering advanced solutions over the last 40 years. Committed to local collaborations, Thales works closely with Malaysian businesses and goverment sectors to provide cutting-edge systems and solutions that ensure safety, security, and readiness for the future.

Job responsibilities:
Inventory & Warehouse Management

• Manage inventory of customer card stock, buffer cards, stationery, consumables, and MCCS SAM materials.
• Receive, verify, and record incoming materials from suppliers and card manufacturers.
• Maintain accurate inventory records and transactions within Oracle ERP.
• Coordinate material issuance and daily card stock withdrawals to support production requirements.
• Conduct periodic inventory reconciliation and monthly stock counts.
• Investigate and resolve inventory discrepancies.
• Ensure proper storage, security, traceability, and preservation of all inventory items.
• Maintain inventory levels to support operational needs, including minimum stock requirements for critical consumables.

Team Supervision

• Supervise and coordinate daily activities of warehouse and logistics personnel.
• Allocate work assignments and monitor operational performance.
• Provide coaching, guidance, and on-the-job training to team members.
• Promote compliance with inventory control, security, safety, and operational procedures.

Logistics & Customs Coordination

• Coordinate inbound and outbound logistics activities.
• Arrange transportation, courier, and freight services.
• Manage import and export customs clearance activities.
• Liaise with suppliers, logistics providers, freight forwarders, and customs agents.
• Ensure timely and secure movement of materials in accordance with customer and corporate requirements.

Reporting & Billing Support

• Prepare daily inventory reports and weekly customer card stock and stationery reports.
• Monitor inventory movements, consumption levels, and stock balances.
• Reconcile card stock receipts, personalization output, rejects, destruction records, and inventory balances.
• Prepare monthly personalization quantity reports by customer and card type.
• Validate billing quantities against production and inventory records.
• Provide billing data to Customer Service for customer invoicing.
• Maintain accurate records to support billing verification and audit requirements.

Procurement & Consumables Management

• Monitor consumable usage and forecast replenishment requirements.
• Raise Purchase Requisitions (PR) and Purchase Orders (PO) through Oracle ERP.
• Coordinate procurement activities with Purchasing and Finance teams.
• Monitor supplier performance and delivery schedules.
• Manage replenishment and control of MCCSM and production consumables.

Financial & Administrative Support

• Prepare logistics and transportation expense summaries for Finance.
• Verify invoices and procurement-related documentation.
• Maintain procurement and inventory records in accordance with company requirements.

Compliance & Audit Support

• Support PCI, customer, internal, and external audits.
• Ensure compliance with company policies, security requirements, and customer standards.
• Maintain complete inventory, logistics, procurement, and billing documentation.
• Support corrective and preventive actions arising from audit findings.

Continuous Improvement

• Identify opportunities to improve inventory accuracy, warehouse efficiency, and logistics performance.
• Support operational excellence and continuous improvement initiatives.
• Contribute to cost-saving and process optimization projects.

Additional Responsibilities

• Liaise effectively with Production, Customer Service, Finance, Purchasing, Security, and external stakeholders.
• Perform other duties and projects assigned by Management.

Special Requirements (Tools, Equipment Used, External Contacts, etc.)

• Proficient in Oracle ERP or equivalent inventory management systems.
• Strong Microsoft Excel and reporting capabilities.
• Knowledge of warehouse management, inventory control, procurement, and logistics operations.
• Understanding of customs clearance and freight management processes.
• Strong analytical, planning, and problem-solving skills.

Other Features of Job

• Fast-paced production and operational environment.
• Participation in inventory counts, audits, and operational support activities as required.

Requirements:

Knowledge and Skills

• Sound knowledge of inventory control, warehouse management, logistics, and procurement processes.
• Experience using ERP systems, preferably Oracle.
• Good understanding of shipping, customs, and import/export procedures.
• Strong numerical, analytical, and reporting capabilities.
• Effective communication and stakeholder management skills.
• Knowledge of secure manufacturing or card personalization operations is an advantage.

Education, Qualifications and Special Training

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related discipline.
• Professional certifications in Logistics, Warehouse Management, or Supply Chain Management are an advantage.

Experience

• Minimum 3-5 years of experience in logistics, warehouse operations, inventory control, procurement, or supply chain management.
• Experience within manufacturing, secure production, banking operations, or card personalization environments is preferred.
• Previous experience supervising a small operations team is an advantage.

Personality Requirements

• Strong leadership and team coordination skills.
• High level of integrity and accountability.
• Proactive and results-oriented approach.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage multiple priorities.
• Effective interpersonal and communication skills.

Other Requirements

• Able to work in a dynamic operational environment.
• Strong commitment to operational excellence, inventory accuracy, compliance, and customer satisfaction.

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At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.