Reporting to Director, Portfolio Management and Governance, the Lead, Portfolio Management & Governance plays a pivotal role in supporting the way initiatives are prioritized, governed, and delivered within Canada Operations. This role drives consistency, transparency, and disciplined execution across the portfolio to ensure alignment with strategic objectives and optimal use of resources.

The selected candidate will play a pivotal role in partnering closely with Senior Leaders across Canada Operations and other key stakeholders and teams to support rigorous prioritization, stronger delivery oversight, resource management, and improved outcomes across a backlog of over 1,000 line items. The role is also instrumental in supporting the Director in continuously evolving and maturing a high performing Portfolio Management and Governance practice.

Position Responsibilities:

Working closely with the Director, the role will be a key enabler of the Portfolio Management discipline within Canada Operations.

• Lead, enable and champion our existing portfolio management and governance practices, including prioritization support, delivery health oversight, and decision support aligned to strategic objectives and resource allocation frameworks.
• Own Portfolio-level reporting to stakeholders, including Senior Leadership
• Partner with stakeholders to embed data-driven, evidence-based decision-making into portfolio planning, resource management, and initiative sequencing.
• Support senior leadership decision making by providing clear insights, recommendations, and trade off assessments in governance and leadership forums.
• Uphold governance frameworks, ensuring consistent application, awareness, and adherence across initiatives.
• Support the roll-out of Resource Management across the Canada Operations portfolio
• Support the annual planning process, ensuring alignment of resources with strategic objectives.
• Support the continuous improvement and maturity journey of Portfolio tools and practices

Required Qualifications:

• 3+ years of experience in portfolio management and governance, including prioritization, oversight and reporting is a must
• 7+ years of combined experience in project, program, or portfolio management functions, including governance, prioritization, and executive decision support
• Hands-on experience in continuously improving and maturing project, program or portfolio management tools and practices
• Demonstrated experience producing accurate and timely portfolio-level reporting
• Ability to "connect the dots" between multiple projects and stakeholder groups
• Strong relationship and influence skills, with the ability to challenge constructively and build trusted partnerships in a matrixed environment
• Ability to proactively anticipate and act upon stakeholder needs.

Preferred Qualifications:

• Change Management experience is an asset
• PMO experience is an asset
• Resource Management experience is an asset
• Proficiency with Smartsheet is an asset
• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HYBRID

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.