Job Description:

Accounts Receivable Analyst

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Role purpose

Provide accurate, timely and well-organised operational and administrative support to the Japan Accounts Receivable team. This is an independent contributor role responsible for monitoring shared inboxes and work queues, maintaining records, preparing routine reports, updating trackers and coordinating follow-up with limited day-to-day supervision. The employee will also provide reliable back-up coverage to the Japan AR subject matter expert for defined processes, using documented procedures and agreed escalation pathways.

The Impact You’ll Make in this Role

As an Accounts Receivable Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Monitor shared email inboxes and work queues, identify new requests and route items to the correct team member.
• Log, categorise and track customer or internal queries, ensuring records are complete and up to date.
• Prepare and distribute routine daily, weekly and monthly reports using approved templates.
• Update Excel trackers, reconcile information between reports and highlight missing, overdue or inconsistent items.
• Download and organise remittance, payment and deduction information from approved sources or customer portals.
• Support invoice and payment administration by checking basic information and escalating exceptions for review.
• Follow up with internal teams for status updates and maintain a clear record of outstanding actions.
• Maintain document folders, standard work instructions, templates and supporting evidence in line with team requirements.
• Complete routine data entry and system updates accurately and within agreed timelines.
• Follow company policies, standard processes, data privacy requirements and escalation pathways.
• Provide competent back-up support to the Japan AR SME for defined activities, following documented procedures and escalating complex or non-standard matters.
• Manage assigned workload independently, prioritising recurring deadlines, urgent requests and follow-up actions.
• Provide general operational support to the Revenue Operations team and assist with ad hoc reporting or process-improvement activities.

Your Skills and Expertise 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Three to five years of relevant experience in accounts receivable support, finance administration, customer service, office support, data coordination or a similar operational role.

In addition to the above requirements, the following are also required:

• Comfortable using Microsoft Excel for data entry, sorting, filtering, basic formulas and maintaining trackers. Pivot tables and lookup formulas are advantageous but can be developed in the role.
• Confident using Outlook and other Microsoft 365 applications; able to learn new systems and follow step-by-step processes.
• Strong attention to detail, with a focus on data accuracy and completeness.
• Good organisation and time-management skills, including the ability to manage recurring deadlines and multiple tasks.
• Clear written and verbal communication skills in Japanese. English capability sufficient for internal systems, templates and regional team communication is advantageous.
• Demonstrated ability to work independently, organise priorities, meet recurring deadlines and follow through with limited supervision.
• Reliable and collaborative, with the judgement to resolve routine matters and escalate when information is unclear or a request falls outside documented procedures.
• A customer- and service-oriented mindset, with a calm and professional approach.
• The role will use Microsoft Excel, Outlook, shared mailboxes, reporting tools, customer portals and company systems such as Salesforce or SAP S4HANNA. Prior experience with these systems is highly advantageous although role-specific training will be provided.

Work location: Tokyo, Japan

·       Hybrid (Onsite and Remote): Eligible

Travel: May include up to 5% domestic/international

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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