About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over.

About the role

• Be responsible for all mise-en-place and setups as instructed by your superior in a sense that reflects the highest standards of the hotel.
• Serve or assist in serving items to guests according to the departmental service flow and standards.
• Provide a complete and satisfying experience to all guests in accordance to the service flow and hotel’s standard.
• 按照上级的指示，负责所有的布置和设置，以反映酒店的最高标准。
• 根据部门的服务流程和标准，为客人提供服务或协助客人提供服务。
• 按照服务流程和酒店标准，为所有客人提供完整和满意的体验。

What you will do

• To assist Supervisor in their tasks as well as your subordinates, if they need help. 
• To report duty in a punctual and well-groomed manners in accordance to the hotel’s standards.
• To execute other job-related duties as instructed by your superior.
• To arrange all bookings in accordance to guest requirements and operation priority.
• 协助上级和下属完成工作，如果他们需要帮助。
• 按照酒店的标准准时、整洁地报到。
• 执行上级安排的其他与工作相关的职责。
• 按照客人的要求和优先顺序安排所有预订。

What you bring

• Efficiency in your work, to be honest to the guests, superior and colleagues.
• Have a good attitude and be willing to learn.
• To have a basic understanding of English language.
• 工作效率高，对客人、上级和同事诚实。
• 良好的态度，愿意学习。
• 基础的英文能力。

  

What we offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Employee Meals
• 具有竞争力的薪酬、工资和综合福利待遇
• 完善的培训和发展机会
• 免费入住其他四季酒店及度假村
• 免费员工餐

Schedule & Hours

Flexible.

You will adhere to the working hours of Four Seasons Hotel Tianjin and will follow the government regulation. Combined with the nature of your position, you will be subjected to the Comprehensive Working Hour System.

灵活排班

您的工作时间将按照国家规定，并遵循天津四季酒店的规章制度。结合您的工作岗位性质，您适用于综合工时制度。

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