Working at Freudenberg: We will wow your world!

Responsibilities:

Pro-actively develops and manages strong business relationships using telephone and email resources to prospect accounts by providing exemplary service and support. 

Consultatively sells products and services, promoting benefits, preparing quotes, following up on sales orders and sample requests, and solving customer related problems.  At some point, the lead/customer may transfer to a Sales Manager (and/or Customer Service Representative).

Follow-up and proactively approach leads which come in via external methods (e.g., website, phone, email, social media)

Independently managing small accounts assigned to drive new sales opportunities

Track and monitor leads/ prospects and file in CRM (Crisp); become a CRM Regional Representative.

Qualifications:

Bachelor Degree or Relevant Work Experience

Relevant post qualifying certifications (SAP, Microsoft office, Crisp CRM system)

Ability to work well and prioritize in time-sensitive situations where customer satisfaction is the ultimate goal. Act with a sense of urgency.

Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook

Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents

Highly effective telesales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.