Why this role is on the menu

Marketing & Communications shapes how Instacart shows up in the world. As the organization evolves and its leadership operates at increasing levels of complexity, people decisions need a dedicated strategic partner who can keep up. You'll work directly with Marketing & Communications leaders at the Sr Director and VP levels, bringing the connective tissue between business strategy and talent: proactive org design, leadership coaching that actually sticks, and people practices that hold up as the function scales.

What you’ll cook up in your first year

• Senior Marketing & Communications leaders — at the Sr. Director and VP level — have a trusted strategic advisor shaping how they build, develop, and retain their teams, so people decisions are made with confidence and are visibly tied to business outcomes.
• Organizational health across Marketing & Communications is measurable and improving: talent trends are surfaced early, retention risks are flagged before they become attrition, and the team is structured to scale sustainably.
• A cohesive talent strategy is in place for Marketing & Communications — covering attraction, engagement, and development of diverse, high-caliber talent — that positions the org to compete in a tight market.
• Change doesn’t catch the team flat-footed: leaders and employees move through transitions with clarity, supported by communication strategies and change management plans that you own end-to-end.
• People Team Centers of Excellence are better calibrated to the needs of Marketing & Communications because you’ve brought business context into their planning — pushing back where needed and ensuring programs land with impact, not just intent.

The secret ingredients we’re looking for

Must-have pantry staples (Minimum Qualifications)

• 3–5 years of HRBP experience in a high-growth technology company, with 7+ years of overall HR or related experience.
• Proven ability to independently lead all aspects of the talent management lifecycle — performance management, org design, calibration, engagement, and leadership development — with minimal oversight.
• Demonstrated track record of coaching and influencing Director and VP+ level leaders with autonomy and confidence, shaping organizational strategy and decisions.
• Exceptional written and verbal communication skills, including the ability to craft clear narratives, build change management plans, and influence across all levels of an organization.
• Analytical mindset with the ability to use data and financial metrics to surface actionable insights and drive strategic planning.
• Strong business acumen with the ability to assess downstream impacts of decisions across functions and connect people strategies to company-wide priorities.
• Working knowledge of employment law and its application in day-to-day people operations.
• BA/BS degree in a relevant field.

Optional garnishes (Preferred Qualifications)

• Prior experience supporting Marketing or Communications organizations.
• Comfort — and genuine enthusiasm — for operating in environments of rapid growth and change.

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