JOB SUMMARY

Provide day-to-day household cleaning, organization, and errands of the Ranch.  Housekeepers are responsible for maintaining and managing household inventories; reporting items that need to be repaired or replaced; running household errands; assisting with parties and gatherings as needed. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Sweep and mop floors
• Vacuum and clean carpets, rugs, draperies and upholstery
• Dust clean, and polish furniture, fixtures and fittings, clean surfaces 
• Empty and clean trash containers disposing of trash in a sanitary manner 
• Clean basins, mirrors, tubs and showers
• Tidy rooms, make up beds and change linens, as required
• Wash interior windows and exterior, as required
• Sort, wash, load and unload general laundry
• Iron and press laundry including clothing and linen
• Sort, fold and put away clean rags away laundry 
• Act as runners for mail delivery or meal delivery
• Operate cleaning equipment, as required
• Maintain all cleaning equipment and materials in safe and sanitary working conditions
• Wash dishes, clean kitchen and appliances
• Maintain organized garages and any storage areas.
• Maintain organized outdoor areas including covering BBQs when away from the house as well as putting on furniture covers as necessary (out of town, weather, etc.)
• Answer door/telephone professionally
• Set dining table to Family preference
• Work on Weekend, holiday and off hours as needed occasionally
• Maintain any company owned equipment assigned to you (phone, computer etc)
• Other duties as needed  assigned by supervisor or management

EDUCATION REQUIREMENTS

High school diploma or equivalent

JOB SKILLS AND QUALIFICATIONS

• Housekeeping experience, preferred
• Meticulous attention to detail
• Ability to interact with guests, as needed
• Excellent judgment and decision-making abilities
• Able to adjust for fast paced environment and changes to schedule
• Ability to understand owner preferences/expectations
• Respect for, and emphasis on, confidentiality and privacy in regard to the owner’s private life

PHYSICAL DEMANDS & WORKING CONDITIONS

• Bending, stooping, reaching
• Working in cramped spaces; step stools and or ladders
• Pushing, pulling, lifting up to 45 pounds
• Working with cleaning solutions and solvents
• Working in outdoors with or without wet, dusty or windy weather conditions
• Able to drive a side by side “Utility” vehicle
• Able to drive a large Sprinter van
• Valid Driver License
• Reliable vehicle to get to and from work or other reliable transportation

COMPETENCIES

• Communication:  Communicates clearly and concisely, both written and verbal.  Able to communicate insights and understanding of issues or problems in a skillful way with colleagues, external parties and owners.  Passes on important information.
• Trustworthiness and integrity, always acting in the best interest of the owner.
• Ability to work independently and in a team setting.
• Critical Thinking:  Asks the right questions to obtain the information needed to size up a situation properly. Anticipates and responds quickly to problems. Finds ways to get projects accomplished efficiently. Attention to Detail:  The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Take Initiative.
• Works well under pressure.
• Proactive:  goes above and beyond what needs to be done. Has the confidence to initiate action independently; addresses unexpected problems or opportunities without prompting.
• Team Player:  Connects with coworkers, leaders and external vendors in an effective manner. Considers how his/her actions affect other groups or team members.  Models a spirit of cooperation with other members of the work group. Works effectively and cooperatively across groups.