It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This is a general consideration posting. The Promotional Sales Assistant position is a regularly sought after role and we will review applicants under this posting weekly to find ideal matches for clients as this position type comes open.

Job Description

The DCX Client Services - Home Based Sales Assistant that will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past.  You will be responsible for closely following the instructions and processes outlined by our client.  

The daily tasks will vary so it will be necessary to be very flexible in this position.  Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.  

Ideal Candidates will be:

• Self-motivated
• Highly skilled communicator
• Is comfortable working in a deadline centric role
• Possesses strong multi-tasking and prioritization skill sets
• Accurate with detailing information
• A proven history of being adapt when the unexpected happens
• Execute tasks and listen to guidance
• Is very intuitive with computers and is comfortable learning various software
• You like the idea of a jack of all trades position. Your tasks will be highly varied.

Role Details

• Industry: Promotional
• Work Shift: 8:00 AM - 5:00 PM (USA)
• Workdays: Monday through Friday (USA)
• Written and spoken English skill: Very Proficient
• Salary Range: 25,000-35,000

Daily Responsibilities

• Create Proposals/Quotes/Opportunities 
• Locating Tracking Numbers for samples 
• Checking Inventory 
• Getting Shipping Estimates
• Order Entry 
• Requesting Virtuals 
• Storing files and Artwork 
• Communicating with our internal team to check on order status should a client ask
• Sending Proofs to Clients 
• Sending Artwork to our Art team to prepare proofs
• Sending Proofs to Clients 
• Creating Presentations in Canva/marketing boards/ powerpoint as needed
• Providing general day to day customer service to clients and vendors
• Providing executive assistant support as needed
• Ad hoc duties as assigned

Job Requirements

• Experience in customer service, marketing or direct promo sales experience ideal
• Experience: 1-3 years of Promo industry experience ideal OR experience in marketing / e-commerce
• Education: College degree in communications or marketing ideal

Software that will be used

• Various promotional industry specific software (I.e. Sage, ESP, CommonSku, Syncore)
• Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook) 
• Proficient with Google suite (Google sheets, Gmail etc.)
• Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva is ideal 

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States.  If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply! 

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services.  We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. 

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees.  We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training.  We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more. 

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!