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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Health Center Practice Improvement Advisor to support participating health systems and community partners involved in statewide learning collaboratives focused on cardiovascular health, chronic disease management, and quality improvement initiatives. This position will provide coaching, facilitation, technical assistance, and performance improvement support to healthcare organizations while helping drive sustainable improvements in patient care outcomes. This position will be Full-Time and onsite (Indianapolis, IN).

Only candidates with work authorization that does not require sponsorship now or in the future will be considered.

What You'll Do

• Coordinate and facilitate quality improvement activities for the Primary Care Learning Collaborative and Cardiovascular Learning Collaborative
• Support clinicians, medical staff, and healthcare leadership in implementing evidence-based improvements for hypertension, cholesterol management, and chronic disease care
• Coach healthcare teams on quality improvement methodologies, including the Chronic Care Model, Plan-Do-Study-Act (PDSA), Patient-Centered Medical Home (PCMH), and Model for Improvement frameworks
• Facilitate team development and collaborative learning among participating health systems
• Provide onsite and virtual technical assistance to healthcare organizations to support improvement initiatives
• Foster partnerships between health systems, local health departments, community organizations, and state public health programs
• Share best practices and successful improvement strategies across participating organizations
• Assist health systems with tracking, reporting, and analyzing quality improvement measures and performance indicators
• Support healthcare teams in the effective use of data to manage patient populations, improve care coordination, and enhance operational efficiency
• Collaborate with healthcare executives, quality leaders, and external partners to advance improvement goals
• Serve as a liaison between participating organizations, technical support resources, and program leadership
• Provide regular progress updates and recommendations to leadership regarding improvement activities and outcomes

What You'll Need

Required:

• Bachelor's degree in Health Science, Healthcare Administration, Health Policy, Social Science, Public Health, or a related field
• Experience working within healthcare systems, primary care, ambulatory care, public health, or community health settings
• Knowledge of chronic disease management models and healthcare quality improvement principles
• Experience facilitating groups, leading organizational change, or coaching multidisciplinary teams
• Strong verbal, written, and presentation communication skills
• Excellent problem-solving, conflict resolution, and stakeholder management abilities
• Ability to analyze data and use performance metrics to drive improvement efforts
• Proficiency with Microsoft Office applications and healthcare information systems
• Valid driver's license and ability to travel throughout Indiana approximately 30-40%
• Ability to work independently while effectively collaborating with cross-functional teams

Preferred:

• Clinical background or direct patient care experience
• Experience with Chronic Care Model (CCM), Patient-Centered Medical Home (PCMH), Plan-Do-Study-Act (PDSA), or Model for Improvement methodologies
• Familiarity with collaborative learning models and quality improvement initiatives in healthcare
• Project management experience
• Experience working with electronic health records and clinical reporting systems
• Experience supporting population health, cardiovascular health, diabetes, or chronic disease programs
• Training or coursework in leadership, facilitation, adult education, or organizational development
• Experience working with state public health agencies or community-based healthcare organizations

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
• Must be able to communicate with customers/team members over the phone and in person
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

#DNP

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.