Role Summary/Purpose

In this role you will provide administrative support services to 4-5 of Synchrony’s Senior Vice Presidents within the Finance organization. The ideal candidate must have strong organizational, interpersonal, communication and computer (Microsoft Office) skills, and the ability to handle confidential information and work in a fast-paced, ever-changing environment. This is a hybrid role but will require 2-3 days/week in the office.

Essential Responsibilities:

• Interact with employees, customers, and outside advisors in a professional and efficient manner
• Effectively use computer and company software programs with strong emphasis on Microsoft Word, PowerPoint, Excel, Outlook (for appointments/email), Microsoft Teams, Nitro Pro, Coupa and AMEX Global Business Travel for T&E
• Proactive planning & creating meetings and managing busy and complex calendars (including frequent calendar shifts), continuing to ensure accuracy of attendees, meeting locations, materials etc.
• Arranging for complex travel plans and events and prepare/reconcile T&E and Purchase Card reports; Travel (book on-line flight reservations and coordinate all travel/meeting logistics)
• Process statements of work, purchase orders, and invoices, ensure timely vendor payments and support supplier management through our Coupa system
• Proactively anticipate and communicate potential issues, propose solutions and have close attention to detail
• Clear and effective communication with leaders and effective prioritization of tasks
• Coordinate activities and meetings, planning for on-site and off-site events; includes coordination with outside parties

• Ensure documents are posted accurately and timely in preparation for meetings/conference calls

• Attend staff/team meetings as required
• Maintain calendar for staff and department activities.  Assist in prioritization of items

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor Degree and 7+ years in an executive administrative role; or in lieu of a Bachelor Degree, a high school diploma /GED and 9+ years in an executive administrative role
• Minimum of 2 years of experience supporting senior level executives in a corporate environment
• Minimum of 4 years of experience working with Microsoft Outlook, PowerPoint, Word, Excel and Outlook
• Minimum of 2 years of experience working with supplier management software like Coupa
• Strong organizational skills and possess the ability to handle multiple projects
• Strong attention to detail

• High level of integrity, confidentiality and self-confidence
• Clear, concise and articulate communication skills (verbal & written)

Desired Characteristics:

• Coupa experience
• Supplier management and accounts payable experience
• Excellent communication and interpersonal skills
• Strong problem-solving and critical thinking skills with a passion for excellence
• Demonstrative initiative, ability to work independently and must be a team player
• Ability to accept responsibility and handle confidential information
• Excellent proficiency of Microsoft Outlook, PowerPoint, Excel and Word

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: