At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we’ve got you!) are more than just words; they’re how we do things every day.

Essential Duties and Responsibilities Responsible for assigned home restaurant  Other duties may be assigned.

• Grow and cultivate sales through active prospecting of targeted businesses, organizations, associations, and event planners for groups of 15 or more.
• Enter all prospects, contacts, accounts, and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15.
• Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
• Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
• Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings.  Update documents and inform Operations of the changes.
• Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant. 
• Full cycle sales management, including following proper accounting procedures.
• Understand and be able to speak to the business on a weekly basis and be able to forecast three months in advance.
• Attend and participate in all company-related trainings; weekly, quarterly, and annual meetings.
• Strategize with the General Manager and restaurant to:
  - Source, plan, and execute local store marketing activities.
  - Create profitable bookings utilizing the yield and all other tools provided to make aligned business decisions
  - Drive overall traffic
• Attend networking events and other public events as a brand ambassador and foster relationships with individuals and corporations to drive sales and increase revenue.
• Maintains company values of integrity, professionalism, and next-level service by communicating with guests in a professional manner, being punctual for appointments, returning phone calls promptly, and all other business courtesies.
• Effectively schedule and be present for all guest site tours and communicate with the restaurant management team.
• Availability to host in-store Fogo marketing events
• Ability to work Live Chat 3-4 times a month.
• Ability to be on-site at the home restaurant a minimum of 5 days a week and able to work the necessary hours to perform all duties and responsibilities in a timely manner.
• Other duties and responsibilities as assigned by GM, AD/AM, and DOS.
  
  Additional Responsibilities:
   
• Subject matter expert, embodying Fogo’s Mission, Vision, and Values and following the company's sales processes with:
  - Sharing best sales practices
  - Sales prospecting techniques
  - All other aspects of the sales position that drive revenue.
• Responsible for:
  - Partnering with the sales Managers on all buyouts and full-service off-premise proposals to ensure 5-Star Experience and fiscal responsibility.
  - Training new sales managers to ensure successful onboarding and ability to execute and perform in the sales manager role.
  - Coverage for restaurants during vacations and/or gaps between Sales Managers
  - Training and coverage are coordinated and approved through the Directors of Sales

Competencies

• Decisive Judgment - Make good decisions in a timely and confident manner.
• Motivating Others – Inspire and motivate others to accomplish organizational goals and objectives.
• Planning & Organizing – Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities.
• Relationship Management - Develop and maintain positive relationships with all departments within the organization.
• Driving for Results - Challenge and push yourself to excel and achieve company goals.
• Customer Focus - Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
• Resilience - Effectively deal with work related problems, pressure, and stress in a professional and positive manner.
• Persuading to Buy - Effectively convince people by knowing how to position the product and understanding the audience. Change methods of persuasion to match specific potential buyers.
• Negotiation - Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
• Business Acumen - Understand general business and financial concepts, understand the company’s business, and use both general and specific knowledge to be effective.

Education, Experience & Travel Required:

• Successful time in role as Fogo Sales Manager
• High School Diploma or equivalent.
• Bachelor’s degree preferred.
• Up to 15% travel required.
   

Skills Required:

• Presentation Skills - Have the skills to communicate to an audience in a formal setting.
• Administrative Skills – must be able to keep up with paperwork, accounting procedures, multi-tasking and high level of organization.
• Knowledge of Operations – fully understand how Fogo operates in order to sell and answer peer questions effectively.
• Proficient in Microsoft Office and various office applications.
• Experience in Tripleseat and Open Table, preferred.
   

Physical Demands

While performing the duties of this job, the team member may be required to stand for long periods of time, to walk, talk, read, write, climb, balance, reach, stoop, kneel or crouch. May be required to lift or move objects up to 20 pounds.

Compensation: Commensurate with experience and qualifications

Medical, Dental, and Vision insurance are available for full-time Team Members on the first of the month following their start date. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer

Fogo de Chão provides reasonable accommodations to qualified applicants. If you need assistance or an accommodation during the application or interview process, please contact Human Resources at [email protected].