At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

Why is this role important

As a Co-op, Digital Merchandising, you will support the day-to-day execution of key eCommerce workflows, with a focus on product onboarding, promotional setup, and site merchandising. Sitting at the intersection of several cross-functional teams, you will help ensure products, promotions, and digital experiences are launched accurately, on time, and with the customer experience in mind.

This role is ideal for someone who is highly organized, detail-oriented, and interested in learning how an eCommerce business operates from end to end. You will work closely with partners across Category, Trading, Content, Production, Product and Digital Merchandising to coordinate deliverables, manage timelines, and bring commercial priorities to life on the website.

You will also contribute to the merchandising of digital shop pages, balancing strong visual presentation with business performance and customer discoverability. In a fast-moving retail environment, you will support both planned initiatives and reactive business needs while developing a strong understanding of digital merchandising best practices.

What you’ll do

Product Onboarding

• Support the end-to-end onboarding of products onto joefresh.com.
• Coordinate required product information, content, imagery, and other digital assets with cross-functional partners.
• Track onboarding timelines and deliverables to help ensure products are customer-ready and launched on schedule.
• Review product setup and site presentation for accuracy, completeness, and consistency.
• Identify missing information, dependencies, or potential launch issues and proactively follow up with the appropriate partners.

Promotional Execution

• Support the setup and execution of site promotions and clearance campaigns.
• Coordinate promotional requirements, timelines, approvals across relevant stakeholders.
• Help ensure promotional messaging, product inclusion, pricing presentation, and landing experiences are accurate and aligned with the approved plan.
• Conduct pre-launch and post-launch quality assurance checks and escalate issues where required.

Digital Merchandising

• Merchandise category, collection, campaign, and shop pages to create an intuitive and engaging customer experience.
• Support product sequencing and assortment presentation based on business priorities, customer relevance, inventory availability, and performance.
• Maintain a strong visual standard across digital shop pages while considering product discoverability and conversion.
• Assist with ongoing site updates and refreshes to ensure merchandising remains relevant and commercially effective.
• Monitor site experiences and flag opportunities to improve product presentation or the customer journey.

Core Qualifications

• Currently enrolled in a post-secondary program in Business, Marketing, eCommerce, Digital Media, Retail Management, or a related field.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail and a commitment to accuracy.
• Proactive, collaborative, and comfortable taking ownership of assigned work.
• Ability to adapt quickly to changing priorities and respond effectively to time-sensitive business needs.
• Strong interest in eCommerce, retail, digital merchandising, and the online customer experience.
• Comfortable working with spreadsheets, trackers, and digital tools; experience with Excel or Google Sheets is an asset.
• Previous exposure to a CMS, eCommerce platform, product information system, or merchandising tool is an asset but not required.
• Analytical curiosity and an interest in understanding how merchandising decisions influence customer behaviour and business performance.

What You’ll Gain

In this role, you will gain hands-on experience across the eCommerce lifecycle, including product onboarding, promotional execution, digital merchandising, cross-functional project coordination, and site operations. You will have the opportunity to develop a strong foundation in how commercial, creative, and operational teams work together to deliver a compelling digital customer experience.

How You’ll Succeed: 

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. 

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Temporary (Fixed Term)

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :

$35,100.00 - $65,700.00 / 35.100,00$ - 65.700,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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