Jobs › Companies › Equinix › Data Center Customer Operations Engineer III (Tokyo) - カスタマーオペレーションズエンジニア 3 (東京)

Sobre esta vaga de Data Center Customer Operations Engineer III (Tokyo) - カスタマーオペレーションズエンジニア 3 (東京) na Equinix

Equinix · Presencial · Tokyo

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 
 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Description

【ポジション概要】

世界最大級のデータセンターを運営する当社で、ITインフラの根幹を支える重要なポジションです。お客様のビジネスを支える「現場のプロフェッショナル」として、物理的なネットワーク・インフラ作業を中心にご担当いただきます。

【主な業務内容】

  • データセンター内での代行作業
    機器の運搬・搭載、ケーブリング、目視確認など、お客様の依頼に基づく作業

  • ネットワーク配線作業

  • お客様の入館対応

  • 書類作成などの事務業務

  • ※情報処理やソフトウェア業務ではなく、物理的なネットワーク・インフラ作業がメインです。

【この仕事の魅力】

  • 世界トップクラスのデータセンターで、ITインフラの基盤を支えるやりがいある仕事

  • 未経験からIT業界にチャレンジ可能!研修制度あり

  • 英語スキルを活かせるグローバル環境

  • シフト勤務で月16日勤務、プライベートも充実

【応募資格】

必須条件

  • 日本語でのコミュニケーションスキル(JLPT N1相当)

  • ビジネスでの英語使用経験

  • 社会人経験1年以上(業界・職種不問)

  • 体力に自信がある方(業務の半分以上は体力仕事)

  • 外国籍の方は「技術・人文知識・国際業務」ビザ必須

  • 業界未経験・第二新卒歓迎

歓迎条件

  • サポートセンターでのオペレーション経験

  • 営業・接客経験を活かしてIT業界へキャリアチェンジしたい方

  • IT業界でのビジネス経験(ヘルプデスク、インフラ運用など)

【勤務地】

東京都内の自社データセンター

【勤務時間】

シフト勤務(月16日前後)

  • 8:00~20:30

  • 20:00~8:30

【休日・休暇】

  • 年次有給休暇(初年度最大12日)

  • 病気休暇、忌引休暇

  • 産前産後休暇、育児休暇 など

【給与・待遇】

  • 前職の年収・経験を考慮し決定

  • 給与改定年1回、賞与年1回

  • 各種社会保険完備

  • 確定給付企業年金

  • 資格取得支援制度

  • 深夜シフト手当

  • 従業員株式購入制度、確定拠出年金

  • メンタルヘルスカウンセリング、クラブ活動支援 など

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
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Equal Employment Opportunity : Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any oth

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