Job Description

​This Customer Sales Manager (CSM) position perfectly embodies that ambition, as a vital member of the National Sales Team. The CSM is a key player to help drive profitable growth through improved planning, forecasting, gross margin & market share delivery across our national UNFI footprint. The CSM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally across the customer team.  They will lead implementation of new and existing NST routine and rituals.  ​ 

Essential Functions & Responsibilities  

• Own end to end business plans with our UNFI Category Management Partners  
•  Partner with the customer, building rapport at all levels, to fully understand their business, the marketplace and customer strategy to effectively impact business growth 
•  Achieve New Item Authorization goals and Core Business Objectives: Distribution, Revenue and Share Growth and Optimal Shelving Implementation across our retailers
• Achieve promotional revenue objectives by tactic, price point, drive period & selling event while effectively implementing Kraft Heinz pricing strategies for owned categories 
• Work cross-functionally with our internal teams to collaborate, build plans and execute with our UNFI Partners and our Retail Partners across all assigned category objectives 
• Partner with our National Planning team to effectively manage volume forecasting across all category responsibility
• Serve as the UNFI National Plan Lead for your respective categories for the regional Retailer CSMs
• Maintain files and business documentation to thoroughly detail business transactions 
• Partner cross-functionally to develop, champion and stand up new Ways of Working and process improvements across total UNFI Team

Expected Experience & Required Skills Instructions 

• Strong financial acumen, intellectual curiosity and clear examples of advanced analytical skills 
• ​Has ability & experience using syndicated and other data to build category and brand insights, recommendations and business plans to influences customer decisions to achieve category objectives. 
• ​Strong attention to details under tight deadlines; able to work autonomously within a CBT framework to plan, organize and set/achieve priorities 
• ​Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• ​Demonstrated proficiency in Microsoft Office, advanced Excel skills, knowledge of and ability to learn new systems such as IRI, Spark, etc.​ 

Work Environment & Schedule 

• This position is considered a ​Remote based role that can be performed from a home office​.  Additionally, this role requires ​working a salaried, exempt schedule to best execute against customer and internal expectations​  

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.