Sobre esta vaga de Customer Care Representative na Sunsrce
Essential Functions
Key Competencies & Skills
-
Strong communication skills, both written and verbal, with the ability to convey technical information in a clear and understandable manner.
-
Problem-solving mindset with the ability to handle and resolve customer issues effectively.
-
Excellent organizational and multitasking abilities to manage customer inquiries and order processing efficiently.
-
Proficiency in using customer relationship management (CRM) software and order management systems like P21. Zoho experience a plus but not required.
-
Demonstrated passion for providing exceptional customer service and going the extra mile to meet customer needs.
Qualifications & Experience
-
A high school diploma or equivalent, as well as an associate’s degree in business, is a plus.
-
Minimum of 3-5 years of experience in a customer service or customer care role, preferably within the industrial automation industry.
-
Familiarity with industrial automation products, such as PLCs, HMIs, sensors, and motors, is highly advantageous.
