As a Cloud Engineer, you will support the design, implementation, operation, and continuous improvement of secure AWS cloud environments supporting critical government missions.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

What you’ll do:

• Build, configure, operate, and maintain AWS cloud infrastructure, including environments in AWS GovCloud, using services such as EC2, EBS, S3, VPC, IAM, and AWS Organizations.
• Proactively pick up and manage support tickets, collaborating with teammates to troubleshoot infrastructure, access, and networking issues, implement solutions, and follow through to resolution.
• Communicate ticket status, technical issues, and resolutions clearly to teammates and stakeholders.
• Continue deepening AWS knowledge and technical skills, and contribute to improvements in team processes and documentation.

What you’ll need to succeed:

• Active TS/SCI with CI Poly security clearance.
• 2+ years of experience building, supporting, or troubleshooting cloud infrastructure; plus prior experience supporting infrastructure in AWS GovCloud.
• Experience with AWS services including EC2, EBS, S3, VPC, IAM (users, roles, policies), and AWS Organizations.
• Experience working in a ticket-driven support environment, with a willingness to proactively pick up, troubleshoot, and resolve tickets.
• Foundational understanding of cloud architecture principles and the AWS Well-Architected Framework, along with a conceptual understanding of cloud networking (e.g., VPCs and security groups).
• Willingness to learn, deepen technical skills, and collaborate with teammates to troubleshoot issues and support cloud infrastructure.

SALARY RANGE: $150,000 – $185,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses