St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

JOB DUTIES AND RESPONSIBILITIES:

• Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.

• Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment. Sends messages to the Care Team, when warranted.

• Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit.  Assists in capturing demographic information.

• Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments ; gives injections or immunizations within State guidelines.

• Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.

• Actively participates in department activities: attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.

• Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.

• Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.

• Performs other administrative tasks  (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.

• Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.

• Actively participates in maintaining and/or improving quality improvement initiatives.

• Travel throughout an assigned geographic region(s) of SLPG practices.

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds.

EDUCATION:

High School degree or equivalent required. Graduates of accredited Medical Assistant programs are strongly preferred. 

TRAINING AND EXPERIENCE:

Preferred: Two years' experience in a similar healthcare setting. Customer service experience is strongly preferred.

MINIMUM - MAXIMUM COMPENSATION PAY RANGE:

St Luke’s University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.  We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements.

BENEFIT OFFERINGS:

St. Lukes offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities. Join us to experience a supportive workplace with a focus on your growth and well-being.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.