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As the Business Analyst, Security Education, you will play a critical role in strengthening the organization's cyber security culture by managing and enhancing the enterprise phishing simulation and awareness program. You will leverage data analysis, stakeholder collaboration, and process optimization to help employees recognize and respond to cyber threats, while providing leadership with meaningful insights to reduce organizational risk and improve security awareness outcomes.

Key Responsibilities

• Analyze phishing simulation results, user behavior trends, and program metrics to identify risks, opportunities, and actionable recommendations.

• Design, build, test, and deploy phishing simulation campaigns aligned with current threat intelligence and emerging cyber risks.

• Gather, document, and validate business requirements to support program enhancements, process improvements, and automation initiatives.

• Partner with Risk, Compliance, HR, Technology, and business stakeholders to review, approve, and coordinate campaign activities.

• Monitor and maintain data quality by validating simulation results, investigating anomalies, and resolving reporting discrepancies.

• Manage remediation training activities, including user enrollment, completion tracking, and escalation processes.

• Develop executive dashboards, reports, presentations, and risk summaries for senior leadership and governance committees.

• Investigate high-risk user activity and coordinate appropriate risk mitigation measures with security and technology teams.

• Respond to employee and management inquiries related to phishing simulations, training requirements, and program policies.

• Identify opportunities to improve efficiency through automation, process redesign, and data-driven decision making.

• Maintain program documentation, procedures, controls, and audit evidence.

• Support strategic initiatives that enhance the effectiveness and maturity of the Security Education program.

Qualifications

• 5-7 years of experience in Business Analysis, Cyber Security, Risk Management, Learning Programs, or a related field.

• Strong analytical and data-management skills, including advanced Excel capabilities.

• Experience gathering business requirements and supporting technology-enabled initiatives.

• Excellent communication and stakeholder management skills.

• Knowledge of phishing, social engineering, security awareness, and cyber risk concepts.

• Experience with learning management systems such as Workday.

• Nice to have: Proofpoint, Power BI, SSCP, or CISSP.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.