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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Business Analyst who will play a key role in reviewing, designing and documenting business processes, elicit functional and non-functional requirements and, if needed, conduct quality assurance tasks in the context of the implementation of new features in MAS and BoardLib. This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

• Stakeholder management and communication

• The primary go-to person of the team in conducting periodic learning workshops to MAS and BoardLib user communities ensuring smooth transitions and adoption through communication, training, and support

• Create training materials to be used for continuous learning references

• Ensure the accuracy and content of the system’s knowledgebase based on the current application feature

• Conduct requirements elicitation workshop and present findings to stakeholders

• Gather and analyze data from many sources to spot patterns, trends, and insights that can guide business choices and workflow enhancements

• Collaborating with stakeholders to understand their needs and requirements

• Define business processes in consultation with business users

• Identify opportunities for process improvements and contribute to ongoing optimization efforts

• Develop and recommend solutions to address business problems and meet stakeholder needs

What You'll Need

Required:

• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course

• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role

• 5 years of experience in banking, accounting, financial services sector

• 7 years of experience in designing and documenting business processes

• Familiarity with data analysis tools, business process modeling, and project management methodologies

• Good understanding of ADB development process is an advant

• Strong training and facilitation skills to design and deliver engaging training programs

• Knowledge in Agile and Waterfall Methodology

• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents

• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.