Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Business Analyst who will play a key role in reviewing, designing and documenting business processes, elicit functional and non-functional requirements and, if needed, conduct quality assurance tasks in the context of the implementation of new features in MAS and BoardLib. This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

• Conduct requirements elicitation workshops and present findings to stakeholders

• Elicit, analyze, and document business requirements, often translating them into user stories and acceptance criteria

• Develop necessary requirements for the project in Azure DevOps, aligned with the standard document artifacts as supporting documents

• Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable work for the team

• Actively engage with stakeholders, including product owners, developers, and end-users, to understand their needs and ensure alignment throughout the project lifecycle

• Define business processes in consultation with business users
  Design and present potential solutions to stakeholders

• Coordinate with testing team and assist users with User Acceptance Testing

• Monitor and manage bug fixes/issues and their resolution

• Help define acceptance criteria for user stories and ensure the delivered product meets those criteria

• Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts

• Work with its counterparts, from business, vendor, and technical side of new systems, including integration when needed, within the ecosystem of the client

What You'll Need

Required:

• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course

• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role

• 5 years of experience in banking, accounting, financial services sector

• 7 years of experience in designing and documenting business processes

• 5 years of experience in quality assurance and testing IT applications

• Good exposure in account / sales management, government procurement process, and contract lifecycle management or equivalent

• Good understanding of ADB development process is an advantage

• Must be conversant with project management lifecycle and systems development cycle

• Knowledge in Agile and Waterfall Methodology

• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents

• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI

• Relevant experience in ITIL Best Practices

• Proven vendor management skills and experience

• Strong stakeholder communication and management skills

• Must have excellent written and spoken communication skills in English

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.