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Job Description

Join Amgen’s Mission of Serving Patients 

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.  

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.  

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.  

Associate Director - Business Operations Partner - Rheumatology and Nephrology

What you will do

Let’s do this. Let’s change the world. In this vital role, you will serve as the Business Operations Partner to the RDBU Rheumatology and Nephrology, acting as a trusted strategic advisor to the General Manager and Brand Leadership Team. You will help translate insights into action by identifying growth opportunities, connecting strategy to execution, and enabling better, faster business decisions.

Working closely with the Business Operations Director, Commercial Data & Analytics, Finance, and cross-functional partners, you will bring together data, insights, and business context to improve performance, strengthen strategic planning, and ensure disciplined execution of business priorities.

Responsibilities include:

Proactive Strategic Business Partnership

• Serve as a trusted Business Operations partner to the General Manager and Brand Leadership Team.

• Support the development and execution of Business Unit strategy by integrating commercial insights, market dynamics, financial perspectives, customer feedback, and competitive intelligence.

• Proactively identify business opportunities, performance gaps, emerging risks, and strategic trade-offs, bringing forward actionable recommendations.

• Challenge assumptions and provide an objective, data-driven perspective to support business decisions.

Business Performance & Decision Support

• Partner with Commercial Data & Analytics, Finance, and cross-functional stakeholders to translate data into meaningful business insights and recommendations.

• Monitor business performance, identify trends, and help drive proactive actions to accelerate growth and improve execution.

• Support scenario planning, strategic analyses, and executive decision-making through structured problem solving and business storytelling.

• Develop executive-ready presentations and business narratives that simplify complex information and facilitate leadership discussions.

Strategic Planning & Execution

• Support Business Unit planning processes, including brand planning, business reviews, forecasting, Long Range Strategy (LRS), and Quarterly Business Reviews.

• Ensure strategic priorities are translated into clear execution plans with defined owners, milestones, and success measures.

• Establish feedback loops and performance metrics to monitor progress and support continuous improvement.

• Coordinate cross-functional alignment to ensure timely execution of key initiatives and leadership decisions.

Organizational Effectiveness

• Improve ways of working by introducing structure, governance, and best practices into the Business Partnership function that enhance collaboration and execution with the BU.

• Lead or support strategic projects and cross-functional initiatives that advance Business Unit priorities.

• Contribute to the continuous evolution of Business Operations by sharing best practices, tools, and lessons learned across Business Units.

What we expect of you

The professional we seek is a strategic thinker and collaborative business partner with a passion for helping leaders make better decisions and improving business performance. This role requires strong business acumen, analytical capabilities, executive communication skills, and the ability to influence across a complex, matrixed organization.

Basic Qualifications

• Doctorate degree and 3 years of operations, strategy, business analytics, or commercial experience

OR

• Master's degree and 5 years of operations, strategy, business analytics, or commercial experience

OR

• Bachelor's degree and 7 years of operations, strategy, business analytics, or commercial experience

OR

• Associate's degree and 12 years of operations, strategy, business analytics, or commercial experience

OR

• High school diploma / GED and 14 years of operations, strategy, business analytics, or commercial experience

Preferred Qualifications

• Experience in Business Operations, Strategy & Operations, Commercial Excellence, Consulting, Analytics, or related commercial roles.

• Strong commercial and business acumen with the ability to translate insights into strategic recommendations.

• Experience leveraging analytics, forecasting, and performance data to identify growth opportunities and support business decisions.

• Strong analytical, problem-solving, and structured thinking skills.

• Excellent executive communication, storytelling, and presentation skills.

• Proven ability to influence cross-functional teams and build trusted partnerships across a matrixed organization.

• Experience supporting business planning, performance management, governance, or strategic initiatives.

• Highly organized with strong prioritization skills and the ability to manage multiple priorities in a fast-paced environment.

• Proactive, intellectually curious, and comfortable challenging assumptions with facts and data.

• Passion for continuous improvement, innovation, and leveraging AI and digital capabilities to improve business performance.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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