Sobre esta vaga de Assistant Retail Store Manager, University Village na Brooksrunning
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
- Runner First
- We act in the best interest of the runner
- Word is Bond
- We do what we say we’ll do
- Champion Heart
- We give our all in everything we do
- There is no “I” in Run
- We stay generous with our humanity
- Keep Moving
- We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
As an Assistant Retail Store Manager, Front-of-House (FOH) Operations at Brooks, you support the leadership of a Brooks retail brand store and work closely with the retail Store Manager and Assistant Store Manager, BOH to deliver the premium service customers expect. You help lead and inspire the retail store team, ensuring every customer interaction reflects our mission to inspire everyone to run and be active. Your primary focus is driving retail sell-through and elevating retail team engagement across the sales floor. You support the design and execution of retail community building events that strengthen local relationships, deepen run culture, foster brand trust, and create meaningful sales and engagement opportunities. You partner with the retail Assistant Store Manager, BOH to ensure the retail team is fully trained on all retail store operations, sales process, product knowledge, and customer behavioral profiles, enabling exceptional retail service for every runner who walks through the door. You and your entire retail team are Brooks brand ambassadors that support customers of all backgrounds and abilities.
Your Responsibilities:
Drive sales to meet established revenue, margin, profit, and expense targets. .
Coach, develop, and manage performance of the store team to provide a premium level of service to our consumers; train staff to treat everyone entering the store, from elite athletes to first time runners, with the same degree of enthusiasm, support, and acceptance regardless of their abilities
Encourage an environment of sharing excitement about the run, storytelling, and supporting people’s efforts to “Live Brooks” through being active and staying healthy.
Partner with Store Manager and Community Specialist to develop and implement a store level social media plan, including social media activations (posts, stories, etc.) that highlight product and community events
Work the sales floor – be an expert at product knowledge, driving sell-through, and service-oriented storytelling.
Provide feedback and analysis to the Store Manager and Manager, Retail Operations on a regular basis to ensure the store is operating at the high level of service and performance that customers expect.
Qualifications:
Brooks is proud to offer a robust benefits package to our employees and their families!
Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Bonus- In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Paid Time Off- Brooks offers a generous paid time off package, paid holidays, paid sick and parental leave.
Perks- including product discounts and giveaways, employee recognition, and fitness discounts
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
