Job Description: Assistant Manager – Learning & Development (AM–L&D) 

Team: L&D 
Location: Mumbai 

Role purpose 

Coordinate and deliver learning programs, new hire orientation, and employee engagement events for the HQ team. The role is hands-on, focused on program logistics, communications, materials, records, and smooth event execution. 

Key responsibilities 

• Coordinate training sessions and workshops, including scheduling, participant communications, room bookings, virtual meeting setup, materials, attendance, and facilitator support. 

• Support organizational training needs analysis and prepare training plans and calendars in consultation with relevant stakeholders. 

• Develop, format, and update presentations, facilitator guides, handouts, and audio-visual materials; facilitate or anchor sessions as needed. 

• Organize and anchor New Hire Orientation, coordinating presenters, resources, logistics, attendance, and feedback. 

• Plan and deliver employee engagement activities and events, such as celebrations, recognition, team-building, cultural events, and internal campaigns. Coordinate venues, vendors, communications, materials, and on-the-day support. 

• Support the identification and onboarding of training and event vendors; coordinate schedules, documentation, and follow-ups. 

• Track the annual L&D budget and training and event costs; support purchase requests, invoices, and payment follow-ups. 

• Collect participant feedback, maintain accurate training and event records, and prepare routine L&D/engagement MIS reports. 

• Coordinate multiple activities at once, communicate changes promptly, and follow up on outstanding tasks. 

Qualifications and skills 

• Minimum 7–8 years of experience in event management, training coordination, employee engagement, or a related field. 

• Good communication, presentation, facilitation, and event-hosting skills. 

• Good working knowledge of Microsoft Office 365, particularly Outlook, PowerPoint, Excel, and Teams. 

• Strong organizational, coordination, and project management skills, with attention to detail and the ability to manage deadlines. 

• Excellent interpersonal skills and the ability to work with employees, facilitators, vendors, and stakeholders at all levels. 

• Comfortable maintaining records, preparing reports, and using data and feedback to identify improvements. 

Who you are:

You're open: we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: we approach all that we do with confidence: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – we champion a culture of people that do extraordinary work

Scale and opportunity – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – unique work and the opportunity to join a group of creative problem solvers. 

#LI-Hybrid