Accounts Receivable Supervisor (Billing and Collection)

We are seeking a highly motivated customer-focused individual to join our team as Accounts Receivable Supervisor (Billing and Collection). In this role, The Accounts Receivable Supervisor is responsible for overseeing the accurate and timely billing and collection of e-commerce service revenues. The role ensures efficient end-to-end accounts receivable processes, from invoice generation and revenue reconciliation to payment collection and account resolution. The position will work closely with internal teams and customers to address billing concerns, minimize outstanding receivables, improve cash flow, and maintain strong customer relationships while ensuring compliance with company policies and financial controls.

Job Responsibilities:
• Manage the end-to-end billing process for e-commerce service revenues, ensuring accurate and timely invoicing.
• Review billing transactions, fees, adjustments, credits, and revenue records.
• Perform reconciliation of billings, payments, AR balances, and designated general ledger accounts.
• Coordinate with Commercial, Operations, and other teams to resolve billing and payment discrepancies.
• Handle collection activities, monitor AR aging, and follow up on overdue client accounts.
• Communicate with clients to resolve billing, payment, and account concerns while maintaining strong professional relationships.
• Investigate and resolve unapplied payments and outstanding reconciling items.
• Analyze AR and collection performance, identify risks, and recommend improvements.
• Support month-end and year-end closing activities related to billing, accounts receivable, and assigned GL accounts.
• Implement process improvements to increase billing accuracy, collection efficiency, and cash flow.

Qualifications:
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. 
• At least 3–5 years of experience in Billing, Accounts Receivable, Collections, or General Accounting, preferably in an e-commerce or service-based company.
• Experience in end-to-end billing, collections, account reconciliation, and general ledger reconciliation.
• Strong knowledge of accounting principles and financial processes.
• Proficient in Microsoft Excel and accounting/ERP systems.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good communication and client management skills.
• Highly organized, proactive, and able to work independently in a fast-paced environment.

About aCommerce

aCommerce is an Ecommerce enabler for businesses in ASEAN. We provide holistic end-to-end Ecommerce solutions covering marketing, channel management, call center, fulfillment and logistics in one integrated platform. Founded in 2013 we currently 1600 employees and are continuously hiring to support our business growth. aCommerce Marketing is a full service data- and tech-driven online marketing agency that specializes in driving performance for our clients such as Thai Airways, King Power, L’Oreal, AIS, Index Living Mall and more – whether it be ROI, sales, or leads. Our contribution to clients has won us 2 Google Premier Partner Awards at Southeast Asia level, featured as a Success Case Study by Facebook and many more. Join our team of 70 and growing, and build the coolest marketing agency in Southeast Asia together!

Our Culture
 
Embrace and Drive Change If you are not prepared to deal with constant change, then you probably are not a good fit for the company. We embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it.
Personal Growth It's important to constantly challenge and stretch yourself and not be stuck in a job where you don't feel like you are growing or learning. Our goal is to help employees unlock that potential.
Working in a WOW environment We are not an average company, our service is not average, and we don't want our people to be average. We expect every employee to deliver WOW. We seek to WOW our customers, our coworkers, our vendors, and our partners.