Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

1. Agency Business Planning & Stakeholder Management

• Develop Agency business plans through market analysis, opportunity assessment, compensation & incentive, customer strategy, products, technology and operation planning.
• Translate business priorities into actionable growth strategies covering manpower, productivity, customer acquisition, and sales performance.
• Coordinate cross-functional discussions with Agency, Distribution, Finance, Product, Marketing, Operations, and Group stakeholders to ensure integrated business planning.
• Support business reviews and provide insights to drive growth, productivity, and manpower development.
• Provide advisory support on long-term business direction and planning priorities across functions within the team.
• Coach and guide team members and stakeholders as a subject matter expert, driving capability building, knowledge sharing, and strategic thinking across Agency division.

2. Performance Management and Reporting

• Develop KPI frameworks, target-setting methodologies, and performance governance to support business planning and execution.
• Monitor business performance against plan, identify gaps and opportunities, and provide recommendations to management.
• Consolidate and deliver management reports, forecasts, and business analyses, including QBPR, EXCO forums, Group reporting requirements, and ad-hoc requests.
• Ensure reporting accuracy, timeliness, and actionable insights to support decision-making.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.