Role Overview and Objectives

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Culture

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organizations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

Role Overview and Objectives

The Accounts Administrator reports to the Senior Accounts Administrator and is responsible for supporting the transaction services functions by ensuring all administrative tasks are managed in a timely and accurate manner.

Role Responsibilities

The Accounts Administrator is responsible for (but not limited to):

• Administering customer invoicing/credits, and subsequent allocation of cash receipts.
• Ensuring all related internal and external queries are responded to in a timely manner.
• Assisting in the maintenance of customer / vendor records and ensuring the appropriate updates for all new customers/vendors.
• Collaborating with the broader team to analyze, provide recommendations and implement process improvements.
• Building rapport and liaising with stakeholders to solve queries relating to disputed invoices.
• Documenting customer/vendor status updates for the senior leadership team.
• Developing and maintaining effective working relationships with key business stakeholders to understand core business functions.
• Supporting the continuous monitoring and evaluation of key performance indicators, forecasting and trends.
• Ensuring governance and risk management strategies comply with applicable legislation, commonwealth government policy, relevant standards, contract obligations and the strategic priorities of Datacom.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards, or unsafe work practices as per Datacom policy.

Requirements

Knowledge

• Knowledge and experience in business performance and finance.
• Understanding of the business and technology strategies in which the organization operates.
• Strong strategic background, with an ability to grasp the big picture.
• Knowledge of finance management practices with a clear understanding of the relationship between costs, utilization, and project revenue.
• Strong business acumen.

Skills

• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to frequently interact with a variety of stakeholders and team members.
• Ability to transform customer requirements into a technical solution and work according to deadlines.
• Effective presentation skills with the ability to convey technical information across various levels.

Experience

• 2+ years of demonstrated experience in a similar role. 

Benefits

Benefits

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment

Why Join Us?

As one of Australasia's IT powerhouses, Datacom offers the agility and innovation of a startup, coupled with the influence and opportunities of an industry leader. Our people-first culture is palpable - you'll feel it the moment you walk through our doors.

We offer an array of perks, from vibrant social events to serene chill-out spaces, hybrid working setups, and an abundance of professional development opportunities. At Datacom, you'll grow your career, connect deeply with peers, and bring your true self to work every day.

Leading the charge in tech, we tackle some of the biggest challenges and most exciting opportunities across Australia and New Zealand. If you're eager for adventure and driven by possibility, you'll fit right in.

Join us as we champion an inclusive, fun, and supportive workplace where your contributions are celebrated, and your growth is nurtured. Together, let's explore what's possible and create the future!