RBC Wealth Management is a part of Royal Bank of Canada (“RBC”), one of the largest providers of financial services in the world. RBC Wealth Management Canada is comprised of six complementary lines of business which are supported by over 250 wealth professionals through our RBC Family Office Services team. Together, we provide our clients an unmatched experience.

Your application will be reviewed for consideration across multiple roles within the following areas:

RBC Dominion Securities

RBC PH&N Investment Counsel

RBC Royal Trust 

RBC Private Banking

RBC Wealth Management Financial Services

RBC Global Asset Management

What is the opportunity?

On the RBC Wealth Management Design team, we encourage designers at all stages to continuously learn and grow. We put strategy, research, design principles, and technical innovation at the center of everything we do. We are a leader when it comes to exceptional digital experiences in the financial space and our focus on our users is an integral part of this success. As a content design intern on our team, you will be immersed in an environment that fosters creativity and a learning mindset.

What will you do?

• Create UX/UI visual concept and user flow for user testing, and produce high fidelity prototypes for product delivery
• Collaborate closely with Interface Designers, Visual Designers, Front-end Developers and Product Managers to shape the value proposition of the experiences we design and build
• Help project teams to understand how content shapes our clients’ experiences
• Work closely with business stakeholders to become a subject matter expert on the client offering
• Apply all the tools available in your strategic kit: content audits, competitive analyses, content mapping
• Consider the additional or alternate content required to make our experiences accessible to clients using assistive technologies
• Find the best ways to bring the RBC digital voice to life as you help clients to do what matters most to them
• Participating in correspondence management, gathering product requests from customers and providing effective feedback.
• Gathering information on market requirements and the competition landscape; analyzing potential product innovations, within the industry.

What do you need to succeed?

Must-have

• Enrollment in a post-secondary institution (university or college) in a Design program (e.g., User Experience, Interaction, Graphic, Communications, Product, Industrial Design) or a related field or equivalent experience
• Experience writing for an audience outside your area of expertise (practice communicating ideas to people who may not already know what you’re talking about)
• Strong interpersonal, presentation and communication skills
• Strong problem-solving skills
• Aptitude for self-starting, for discovering what needs to be done, even when no one else sees it
• A strong portfolio demonstrating visual design skills and creative flair
• Eagerness to collaborate with colleagues from other disciplines and your own
• Willingness to challenge the opinions of the group with respect and the comfort to receive those same challenges from others

Nice-to-have:

• Experience in Banking or Financial Services
• Have a strong understanding of the product design process (from research, user flows, wireframing, prototyping, and testing)
• A strong understanding of Accessibility and Inclusive Design practices. 

Please note: 

To be eligible for these student positions, you must either: 

• Be returning to school after the work term end-date; or 
• If you are not returning to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component to graduate successfully

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.