As a Licensed Social Worker (LSW) at Blackbird Health, you'll play an essential role in delivering high-quality virtual therapy to children, adolescents, and young adults. You'll build meaningful connections with patients to support their engagement in treatment, spending the necessary time with patients and families to understand their needs, educate them about therapeutic approaches, and provide ongoing support. You'll ensure patients are making progress against their care goals while delivering effective psychotherapy practice across developmental and neurodiverse populations. Working alongside an interdisciplinary team, you'll be empowered to make a tangible difference in the lives of young patients and their families. This onsite role supports our patients' needs for afterschool, evening and weekend direct care therapy sessions.

What makes you, you:

• Mission-Driven: You are passionate about transforming behavioral health for youth and committed to delivering high-quality, compassionate therapeutic care.
• Clinically Excellent: You are an experienced clinician using evidence-based practices with a passion for working with children, adolescents, young adults and their families. You strive for the highest clinical and technical quality in everything you do.
• Relationship-Focused: You excel at building meaningful connections with patients and families, taking the time to understand their needs, provide education, and create a trusting therapeutic relationship that supports engagement in treatment.
• Developmentally & Neurodiverse-Informed: You are skilled in delivering effective psychotherapy across developmental stages and neurodiverse populations, tailoring your approach to meet each patient where they are.
• Collaborative: You thrive in team-based environments and love engaging with other healthcare professionals and families to deliver integrated, comprehensive care.
• Growth-Oriented: You are open to feedback and eager to learn and grow in a supportive clinical community where best practices and professional development are prioritized.
• Tech-Savvy: You are comfortable using technology, including Google Suite, Electronic Medical Records systems and other virtual platforms to deliver seamless care.
• Flexible & Patient-Centered: You are willing to go the extra mile when working with families, with the flexibility and willingness to reschedule with patients when needed.

How you'll make an impact:

• Deliver High-Quality Therapy: Lead individual in person and telehealth therapy sessions for youth ages 2-26, using evidence-based practices tailored to each patient's developmental stage and unique needs.
• Build Meaningful Therapeutic Relationships: Spend the necessary time with patients and families to truly understand their experiences, educate them about therapeutic approaches, and provide ongoing support. Build connection and trust that keeps patients engaged in their care journey.
• Drive Patient Progress: Monitor patient progress against care goals, adjusting treatment approaches as needed to ensure positive outcomes. Ensure patients are making meaningful progress in their therapeutic journey.
• Collaborate for Integrated Care: Engage with other healthcare professionals and families to create coordinated treatment plans that address the whole child. Participate in optional weekly clinical consultations to enhance your clinical skills and receive feedback and support.
• Maintain Clinical Excellence: Maintain thorough patient records and documentation. Strive for the highest clinical and technical quality in all aspects of your work.

The basics you'll need:

• Licensed as a LSW in Pennsylvania
• A minimum of 1 year of experience working with children and adolescent patients
• A minimum of 1 year of experience working in a telehealth or virtual setting
• Own your own phone, computer, and high speed internet
• Commit to a minimum of 8 hours per week during core hours, after 3pm Monday through Friday and 8am-7pm on Weekends
• Commit to a fully on-site role, you have the option to choose from our PA clinic locations including: Allentown, Doylestown, Exton, Fort Washington, Langhorne, Media and/or King of Prussia, PA

Why Blackbird is unique: 

• Immediate referrals available; guaranteed caseload and patient facing hours
• Flexible schedule - set your own hours 
• Full credentialing services provided - we will take care of everything
• Clinical development and trainings
• Excellent administrative support - focus on the clinical work and we will take care of the rest
• Weekly clinical consultations: this is paid time for all providers
• Supportive work culture
• Professional Liability Insurance
• No show & late cancellation reimbursement 

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in the state of Washington
  • Licensed Independent Clinical Social Worker (LICSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Mental Health Counselor (LMHC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $78 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in Washington, D.C.
  
  • Licensed Independent Clinical Social Worker (LICSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Counselor (LPC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $78 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

We named our company firsthand because we believe that lived, or “firsthand,” experience is invaluable for gaining trust and building meaningful relationships. While we are listing this role externally as Peer Recovery Specialist—a widely recognized term—internally we refer to this important role as firsthand Guide (fG), or a Core Guide. In our peer-led model, fGs play a critical role in outreach and engagement, supporting individuals living with SMI to achieve and maintain both behavioral and physical wellness. Trust is at the heart of everything we do, and fGs are uniquely empowered to connect with people who have disengaged from—or never accessed—the services and supports that can improve their quality of life. This role carries the expertise of a Peer Recovery Specialist, but with our distinctive approach and mission woven into every interaction.

The Core Guide partners closely with other members of the firsthand Care Team to drive whole health wellness. This includes working closely with clinicians and other support team members to ensure individuals get the support they need. fGs act as the point of contact for individuals, helping them schedule appointments, advocate for their needs and set and achieve goals.

As a Core Guide, you will:

• Conduct community outreach to individuals with SMI in homes, community locations, and care settings like shelters, hospitals, and emergency departments
• Support individuals health needs by scheduling appointments, taking vitals, ensuring clinical visits are attended and completed, and assisting with telehealth access
• Build trust and relationships by addressing immediate needs and empowering individuals to identify and pursue personal recovery goals
• Serve as the primary point-of-contact, using advanced engagement techniques to facilitate ongoing connection and engagement in supportive services
• Help  address social determinants of health, facilitating access to benefits, resources, and transportation
• Assist with care coordination, advocating for individual goals, accompanying individuals to appointments, and addressing post-discharge needs
• Provide timely and thorough documentation of encounters and participate in case reviews and team collaboration
• Perform initial and ongoing telephonic outreach
• Participate in ongoing training and professional development
• Understand that as firsthand learns and grows, your role will constantly evolve. This job description represents many key elements of this role, but they are subject to change

Core Guides should have:

• Empathy, compassion, and approachability 
• Excellent listening, communication, and interpersonal skills
• Personal knowledge of recovery
• Patience, persistence and a desire to help individuals experiencing SMI and/or SUD on their wellness journey
• Comfort working collaboratively within multidisciplinary team
• Basic proficiency with smartphone and computer technology 
• Openness to receiving feedback and a commitment to professional growth

The required experience you bring to this role includes:

Lived experience with SMI and/or SUD

• State Peer Recovery certification, or eligibility and willingness to obtain certification within six (6) months of employment
• Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy
• Demonstrated proficiency with technical tools like email, messaging services, and apps
• Two (2) years demonstrated recovery time from a mental health and/or substance abuse disorder at the date of application
• Team members will complete a paid training period prior to serving individuals and must pass assessments to move forward. 
• Ability to work Monday - Friday 8:30 am - 4:30 pm

Bonus points for:

• Experience with direct in-person outreach and engagement for individuals with SMI and SUD
• Expertise in recovery education and coaching
• Understanding of whole health and trauma-informed approaches to peer support
• Familiarity with local community resources, behavioral health systems, and the criminal justice system (e.g., mental health and drug courts)
• Eagerness to expand knowledge about a broad range of health conditions
• Interest in gaining a Community Health Worker (CHW) Credential after hire, or already holds one

We named our company firsthand because we believe that lived, or “firsthand,” experience is invaluable for gaining trust and building meaningful relationships. While we are listing this role externally as Peer Recovery Specialist—a widely recognized term—internally we refer to this important role as firsthand Guide (fG), or a Core Guide. In our peer-led model, fGs play a critical role in outreach and engagement, supporting individuals living with SMI to achieve and maintain both behavioral and physical wellness. Trust is at the heart of everything we do, and fGs are uniquely empowered to connect with people who have disengaged from—or never accessed—the services and supports that can improve their quality of life. This role carries the expertise of a Peer Recovery Specialist, but with our distinctive approach and mission woven into every interaction.

The Core Guide partners closely with other members of the firsthand Care Team to drive whole health wellness. This includes working closely with clinicians and other support team members to ensure individuals get the support they need. fGs act as the point of contact for individuals, helping them schedule appointments, advocate for their needs and set and achieve goals.

As a Core Guide, you will:

• Conduct community outreach to individuals with SMI in homes, community locations, and care settings like shelters, hospitals, and emergency departments
• Support individuals health needs by scheduling appointments, taking vitals, ensuring clinical visits are attended and completed, and assisting with telehealth access
• Build trust and relationships by addressing immediate needs and empowering individuals to identify and pursue personal recovery goals
• Serve as the primary point-of-contact, using advanced engagement techniques to facilitate ongoing connection and engagement in supportive services
• Help  address social determinants of health, facilitating access to benefits, resources, and transportation
• Assist with care coordination, advocating for individual goals, accompanying individuals to appointments, and addressing post-discharge needs
• Provide timely and thorough documentation of encounters and participate in case reviews and team collaboration
• Perform initial and ongoing telephonic outreach
• Participate in ongoing training and professional development
• Understand that as firsthand learns and grows, your role will constantly evolve. This job description represents many key elements of this role, but they are subject to change

Core Guides should have:

• Empathy, compassion, and approachability 
• Excellent listening, communication, and interpersonal skills
• Personal knowledge of recovery
• Patience, persistence and a desire to help individuals experiencing SMI and/or SUD on their wellness journey
• Comfort working collaboratively within multidisciplinary team
• Basic proficiency with smartphone and computer technology 
• Openness to receiving feedback and a commitment to professional growth

The required experience you bring to this role includes:

Lived experience with SMI and/or SUD

• State Peer Recovery certification, or eligibility and willingness to obtain certification within six (6) months of employment
• Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy
• Demonstrated proficiency with technical tools like email, messaging services, and apps
• Two (2) years demonstrated recovery time from a mental health and/or substance abuse disorder at the date of application
• Team members will complete a paid training period prior to serving individuals and must pass assessments to move forward. 
• Ability to work Monday - Friday 8:30 am - 4:30 pm

Bonus points for:

• Experience with direct in-person outreach and engagement for individuals with SMI and SUD
• Expertise in recovery education and coaching
• Understanding of whole health and trauma-informed approaches to peer support
• Familiarity with local community resources, behavioral health systems, and the criminal justice system (e.g., mental health and drug courts)
• Eagerness to expand knowledge about a broad range of health conditions
• Interest in gaining a Community Health Worker (CHW) Credential after hire, or already holds one

We named our company firsthand because we believe that lived, or “firsthand,” experience is invaluable for gaining trust and building meaningful relationships. While we are listing this role externally as Peer Recovery Specialist—a widely recognized term—internally we refer to this important role as firsthand Guide (fG), or a Core Guide. In our peer-led model, fGs play a critical role in outreach and engagement, supporting individuals living with SMI to achieve and maintain both behavioral and physical wellness. Trust is at the heart of everything we do, and fGs are uniquely empowered to connect with people who have disengaged from—or never accessed—the services and supports that can improve their quality of life. This role carries the expertise of a Peer Recovery Specialist, but with our distinctive approach and mission woven into every interaction.

The Core Guide partners closely with other members of the firsthand Care Team to drive whole health wellness. This includes working closely with clinicians and other support team members to ensure individuals get the support they need. fGs act as the point of contact for individuals, helping them schedule appointments, advocate for their needs and set and achieve goals.

As a Core Guide, you will:

• Conduct community outreach to individuals with SMI in homes, community locations, and care settings like shelters, hospitals, and emergency departments
• Support individuals health needs by scheduling appointments, taking vitals, ensuring clinical visits are attended and completed, and assisting with telehealth access
• Build trust and relationships by addressing immediate needs and empowering individuals to identify and pursue personal recovery goals
• Serve as the primary point-of-contact, using advanced engagement techniques to facilitate ongoing connection and engagement in supportive services
• Help  address social determinants of health, facilitating access to benefits, resources, and transportation
• Assist with care coordination, advocating for individual goals, accompanying individuals to appointments, and addressing post-discharge needs
• Provide timely and thorough documentation of encounters and participate in case reviews and team collaboration
• Perform initial and ongoing telephonic outreach
• Participate in ongoing training and professional development
• Understand that as firsthand learns and grows, your role will constantly evolve. This job description represents many key elements of this role, but they are subject to change

Core Guides should have:

• Empathy, compassion, and approachability 
• Excellent listening, communication, and interpersonal skills
• Personal knowledge of recovery
• Patience, persistence and a desire to help individuals experiencing SMI and/or SUD on their wellness journey
• Comfort working collaboratively within multidisciplinary team
• Basic proficiency with smartphone and computer technology 
• Openness to receiving feedback and a commitment to professional growth

The required experience you bring to this role includes:

Lived experience with SMI and/or SUD

• State Peer Recovery certification, or eligibility and willingness to obtain certification within six (6) months of employment
• Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy
• Demonstrated proficiency with technical tools like email, messaging services, and apps
• Two (2) years demonstrated recovery time from a mental health and/or substance abuse disorder at the date of application
• Team members will complete a paid training period prior to serving individuals and must pass assessments to move forward. 
• Ability to work Monday - Friday 8:30 am - 4:30 pm

Bonus points for:

• Experience with direct in-person outreach and engagement for individuals with SMI and SUD
• Expertise in recovery education and coaching
• Understanding of whole health and trauma-informed approaches to peer support
• Familiarity with local community resources, behavioral health systems, and the criminal justice system (e.g., mental health and drug courts)
• Eagerness to expand knowledge about a broad range of health conditions
• Interest in gaining a Community Health Worker (CHW) Credential after hire, or already holds one

We named our company firsthand because we believe that lived, or “firsthand,” experience is invaluable for gaining trust and building meaningful relationships. While we are listing this role externally as Peer Recovery Specialist—a widely recognized term—internally we refer to this important role as firsthand Guide (fG), or a Core Guide. In our peer-led model, fGs play a critical role in outreach and engagement, supporting individuals living with SMI to achieve and maintain both behavioral and physical wellness. Trust is at the heart of everything we do, and fGs are uniquely empowered to connect with people who have disengaged from—or never accessed—the services and supports that can improve their quality of life. This role carries the expertise of a Peer Recovery Specialist, but with our distinctive approach and mission woven into every interaction.

The Core Guide partners closely with other members of the firsthand Care Team to drive whole health wellness. This includes working closely with clinicians and other support team members to ensure individuals get the support they need. fGs act as the point of contact for individuals, helping them schedule appointments, advocate for their needs and set and achieve goals.

As a Core Guide, you will:

• Conduct community outreach to individuals with SMI in homes, community locations, and care settings like shelters, hospitals, and emergency departments
• Support individuals health needs by scheduling appointments, taking vitals, ensuring clinical visits are attended and completed, and assisting with telehealth access
• Build trust and relationships by addressing immediate needs and empowering individuals to identify and pursue personal recovery goals
• Serve as the primary point-of-contact, using advanced engagement techniques to facilitate ongoing connection and engagement in supportive services
• Help  address social determinants of health, facilitating access to benefits, resources, and transportation
• Assist with care coordination, advocating for individual goals, accompanying individuals to appointments, and addressing post-discharge needs
• Provide timely and thorough documentation of encounters and participate in case reviews and team collaboration
• Perform initial and ongoing telephonic outreach
• Participate in ongoing training and professional development
• Understand that as firsthand learns and grows, your role will constantly evolve. This job description represents many key elements of this role, but they are subject to change

Core Guides should have:

• Empathy, compassion, and approachability 
• Excellent listening, communication, and interpersonal skills
• Personal knowledge of recovery
• Patience, persistence and a desire to help individuals experiencing SMI and/or SUD on their wellness journey
• Comfort working collaboratively within multidisciplinary team
• Basic proficiency with smartphone and computer technology 
• Openness to receiving feedback and a commitment to professional growth

The required experience you bring to this role includes:

Lived experience with SMI and/or SUD

• State Peer Recovery certification, or eligibility and willingness to obtain certification within six (6) months of employment
• Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy
• Demonstrated proficiency with technical tools like email, messaging services, and apps
• Two (2) years demonstrated recovery time from a mental health and/or substance abuse disorder at the date of application
• Team members will complete a paid training period prior to serving individuals and must pass assessments to move forward.
• Ability to work Monday - Friday 8:30 am - 4:30 pm 

Bonus points for:

• Experience with direct in-person outreach and engagement for individuals with SMI and SUD
• Expertise in recovery education and coaching
• Understanding of whole health and trauma-informed approaches to peer support
• Familiarity with local community resources, behavioral health systems, and the criminal justice system (e.g., mental health and drug courts)
• Eagerness to expand knowledge about a broad range of health conditions
• Interest in gaining a Community Health Worker (CHW) Credential after hire, or already holds one

About the Role

Enterprise Access is the authentication and authorization backbone of the Okta Identity Cloud. Every login, every policy evaluation, every federation flow runs through this pillar. The products MFA, SSO, Authentication Policies, Authenticators, Federations (SAML/OIDC/OAuth), XAA Protocol, Customer Identity, Identity Verification, Frontline Worker Authentication, and OIE Upgrade paths,  serve billions of monthly authentications across thousands of customers. This PM Director will own the authentication protocols and policies that enable human and non-human identities to authenticate, delegate authority, and interact securely with enterprise resources.

You will run Enterprise Access day-to-day: setting roadmap, driving execution, managing a team of 5-7 PMs, and serving as the primary PM voice for this pillar in quarterly planning, cross-pillar coordination, and customer engagements. Success in this role requires a strong ability to understand customer requirements, a deep empathy for user experience, and the ability to strategically prioritize what’s most important while managing requests from multiple teams at Okta.

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

What You'll Do

Roadmap and Strategy

• Define and drive the Enterprise Access product strategy and roadmap. Translate customer needs, competitive dynamics, and platform capabilities into clear priorities.
• Own the identity authentication roadmap including backchannel authentication, machine delegation, and protocol unification in partnership with Okta's AI product pillar.
• Make data-backed prioritization decisions across competing demands: AI identity commitments, named-account customer obligations, revenue-driving upgrade paths, and long-term platform investments.
• Evangelize your vision to engineering, design, field teams, and customers.

Execution and Delivery

• Ship products that drive measurable adoption and revenue outcomes. Own quarterly delivery commitments across multiple engineering groups.
• Collaborate with architecture, engineering, and design to build platform-first experiences at scale.
• Partner with the data team to define product usage metrics and tie them to business outcomes.
• Prioritize rigorously. This portfolio has more demand than capacity. Saying no clearly is as important as saying yes.

Customer Engagement

• Engage directly with strategic and Fortune 500 accounts to understand authentication and identity requirements.
• Partner with field teams to translate customer needs into product priorities. Support critical deals with technical depth and roadmap credibility.
• Incorporate beta feedback into product direction. Stay close to customers during early access programs.
• Collaborate with product marketing on positioning, messaging, and go-to-market for new launches.
• Inform pricing and packaging decisions based on domain expertise and market analysis.

Team Leadership

• Manage a team of 5-7 product managers across authentication, policies, federations, customer identity, identity verification, and frontline access.
• Drive a high-performance culture with clear expectations, timely feedback, and genuine investment in career growth.
• Build a strong bench of leaders. Identify and develop future leaders within the team.
• Own performance reviews, compensation assessments, and career conversations.
• Develop a long-term people plan aligned with the product strategy.

What Success Looks Like (First 6 Months)

• Own and deliver roadmap commitments across authentication, policies, and federation.
• Be the primary PM voice for Enterprise Access in quarterly planning reviews and leadership forums.
• Build trusted partnerships with engineering leads across the authentication and access platform teams.
• Have a clear point of view on the next fiscal year's Enterprise Access strategy and where the portfolio should invest.

Required Qualifications

• 8+ years of product management experience, with 3+ years managing PM teams.
• Experience leading authentication, authorization, or access management products at enterprise scale.
• Strong technical foundation, you can engage in protocol-level discussions (OAuth, OIDC, SAML, FIDO2) and make informed technical tradeoff decisions.
• Track record of shipping products that drove measurable business outcomes (adoption, revenue, retention).
• Experience prioritizing across competing demands, customer commitments, platform investments, revenue targets,  with incomplete information.
• Proven ability to manage and develop PMs at multiple levels (PM through Group PM).
• Excellent communication skills across technical and executive audiences. You write clearly and present with confidence.
• Strong cross-functional leadership. You build trust with engineering, design, field, and marketing partners.

Preferred Qualifications

• Experience with identity and access management (IAM) platforms or security products.
• Familiarity with AI agent authentication, delegation protocols, or machine identity.
• Experience with phishing-resistant authentication (FIDO2, passkeys, certificate-based auth).
• Familiarity with identity verification and proofing workflows.
• Experience with multi-tenant SaaS platforms at scale.
• Advanced degree in a technical or business field.

#LI-MM

#LI-Hybrid
P11962_3367753

The Technology, Data, and Intelligence Team
Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Senior Product Analyst - Workday Expense Opportunity
Reporting to the Director of Finance Technology, this role will serve as the Workday subject matter expert for the Expense module and help drive day-to-day support and long-term enhancements across Workday Finance. You will lead configuration and continuous improvement, partner with stakeholders to solve pain points, and ensure scalable, accurate, and well-tested solutions as Workday evolves.

What you’ll be doing

• Serve as the Workday SME for the Expense module, providing day-to-day support, troubleshooting, and resolving issues
• Configure and maintain Workday Expense, including business processes, security, data flows, and administrative tasks
• Lead design, testing, and deployment of Expense solutions using Workday best practices
• Partner with business stakeholders and COEs to gather requirements, improve processes, and drive adoption
• Build and maintain reports and dashboards to support domestic and international finance operations
• Support Workday releases and upgrades by evaluating new functionality, coordinating testing, and implementing enhancements
• Create and maintain clear end-to-end business requirements and provide functional design leadership
• Deliver hands-on training and contribute to internal enablement across cross-functional teams

What you’ll bring to the role

• 5+ years of Workday Product Analyst experience with 3+ years of hands-on Workday Expense configuration and support
• Deep expertise in Workday Expense configuration, including Business Process Configuration, Security Administration, and EIBs
• Proven functional knowledge of the Expense module, including delivered functionality and report utilization
• Strong testing experience across unit, regression, UAT, and pre-launch validation for new features and enhancements
• Experience balancing day-to-day system support with longer-term enhancement projects and related integrations
• Hands-on experience building and optimizing custom reports and dashboards in Workday or similar SaaS/enterprise platforms
• Strong analytical, communication, and stakeholder management skills in fast-paced, cross-functional environments
• Experience using Agile workflows and tools such as ServiceNow and Jira

And extra credit if you have experience in any of the following!

• Workday Studio, Workday Extend, and developing custom integrations
• Workday HCM experience (understanding of worker/org data and cross-module impacts)
• Experience customizing Workday Expense functionality and expanding into platforms such as Oracle Fusion Cloud or SAP
• Track record of driving automation and process optimization through workflow enhancements and reporting insights

#Ll-MC1

#Hybrid

#PID6607-3341168

Team Overview

The Security Applications & Tools (SAT) team within Lattice Platform Security builds custom software systems that detect, manage, and remediate vulnerabilities across Anduril's product ecosystem at scale. We don't just deploy scanners — we design and build distributed scanning infrastructure, policy enforcement engines, and vulnerability management platforms from the ground up. Our stack includes event-driven architectures on AWS, custom Go services, policy-as-code systems, and integrations that span CI pipelines to production environments.

Job Description

We're looking for a senior software engineer to design and build the systems that keep Anduril's software secure. This is a software engineering role first — you'll architect distributed systems, write production Go and Python, build APIs, and operate services at scale. The domain is security, but the work is building real software: custom scanning orchestration pipelines, policy engines that evaluate thousands of configurations against security rules, and data systems that track vulnerabilities across an entire product ecosystem. If you want to write code that solves hard engineering problems in the security space rather than configure off-the-shelf tools, this is the role.

Key Responsibilities

• Design and build distributed services for vulnerability scanning, policy enforcement, and remediation workflows
• Develop and extend the team's scanning orchestration platform — an event-driven architecture built on AWS (SQS, Lambda, S3, ECR) that processes scan events at org-wide scale
• Build and maintain policy-as-code systems that programmatically enforce security policy in CI/CD pipelines and deployment configurations
• Design APIs and CLIs that integrate security tooling into developer workflows without creating friction
• Develop data pipelines that aggregate, normalize, and route findings from multiple scanning engines into vulnerability management systems
• Collaborate with engineering teams across Anduril to understand their security needs and build tooling that addresses them
• Evaluate third-party security tools and build custom integrations or replacements where needed
• Participate in on-call rotation for security tooling infrastructure

Required Qualifications

• 5+ years of experience designing and developing production software systems
• Strong proficiency in Go — this is the team's primary language for backend services
• Experience building distributed systems or data pipelines (event-driven architectures, message queues, APIs, worker systems)
• Proficiency with Python for scripting, automation, and tooling
• Experience with cloud infrastructure (AWS preferred: Lambda, SQS, S3, ECR, or equivalent)
• Ability to read and understand security tool output (vulnerability reports, SBOMs, static analysis results) and build systems around it
• Strong communication skills with the ability to work across teams
• Eligible to obtain and maintain active U.S. Secret security clearance

Preferred Qualifications

• Experience with CI/CD systems (CircleCI, GitHub Actions) and building integrations for developer workflows
• Familiarity with container security concepts, SBOM generation tools (Syft), and vulnerability scanners (Trivy, Grype, Semgrep)
• Experience with Terraform and infrastructure-as-code
• Experience with policy-as-code frameworks (OPA/Rego, Conftest)
• Background in application security or product security engineering
• Experience with Kubernetes and container orchestration
• Familiarity with Nix build systems

About the Team

Anduril’s Workplace Operations team is seeking an Associate Workplace Manager to join us. The Workplace Operations team is responsible for overseeing and maintaining the operational aspects of a work environment to ensure efficiency, productivity, and a positive work experience and reports through the Director of Facilities.

As an Associate Workplace Manager, you will assist in developing and managing the operations of a world class facilities program. The right candidate will have strong analytical ability, exceptional communication skills, ability to build business partnerships with third party providers and ability to resolve challenging problems with minimal oversight.

About the Job

Anduril is a rapidly growing company seeking an experienced and dynamic individual to join our team as an Associate Workplace Manager. As a key player in our organization, you will be responsible for supporting our facilities in Seattle, WA focusing on internal office operation functions that contribute to the overall success of Anduril. The job can range widely in duties and responsibilities like managing vendors, owning the floor plan, and management of the facility and employee population. No two days will look alike and no task is too small, as you hold the highest bar for execution. You play a pivotal role in creating an efficient, productive, and employee-friendly work environment, contributing to the overall success of Anduril.

What You’ll Do

• Direct and manage the comprehensive operations strategy for the office, including by guiding Production, R&D, Business Development, IT, and senior leadership support functions.
• Analyze and resolve complex office-related challenges by determining and implementing solutions that align with organizational objectives and budget parameters, while fostering a positive and productive work environment.
• Develop and execute space utilization strategies and office planning initiatives by determining workspace configurations, departmental allocations, and expansion requirements based on current operations and projected growth trajectories.
• Manage all office maintenance requests, repair requests, and preventative maintenance schedules, ensuring issues are resolved swiftly.
• Supervise vendor relationships for all office-related services by selecting vendors, negotiating contract terms, and evaluating vendor performance.
• Supervise and deliver workplace-related projects, ensuring alignment with scope, budget, and timelines.
• Design and implement employee engagement programs and external client events, ensuring alignment with budget and business objectives.
• Design and implement office supply and equipment management programs by determining inventory parameters and approving purchasing decisions consistent with operational needs.
• Develop and deliver clear communication to employees about workplace updates, changes, and improvements, ensuring transparency and alignment.

Required Qualifications

• 2+ years of related experience supporting startup or aerospace.
• You have strong organizational and time management skills.
• You work through moderately complex or routine challenges that require evaluating different factors.
• You use sound judgement to decide on next steps, and apply existing knowledge to support problem-solving and analysis, with minimal direction needed for new assignments.
• Your communication skills are strong both verbally and written.
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility.
• You’re an independent worker who can work with ambiguity and drive to outcomes with minimal oversight.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• You love solving complex, ambiguous, cross-functional problems in a people-centric way.
• Up to 10% travel to US offices.
• Must be authorized to work in the United States.

Preferred Qualifications

• Previously worked at a fast-paced tech company or rapidly growing manufacturer.
• Experience managing day-to-day operations and projects.

If you are a proactive, detail-oriented individual with a passion for creating efficient and employee-friendly work environments, we invite you to apply for this exciting opportunity to contribute to the success of Anduril. Join us on our mission transforming the future of defense.

Shopmonkey's vision is to help every shop thrive by equipping them with the tools they need to run and grow their business. Our cloud based all-in-one shop management software takes owners and technicians from quote to cashing out a satisfied customer. Our software has a modern and intuitive UI and our backend is powered by the latest technologies so our clients can focus on the things they do best. As a Senior ML Engineer at Shopmonkey, you will be a part of a globally distributed engineering team working closely with your product and design counterparts. You will have the chance to work on the frontier of ML modeling, data pipelines, MLOps, and agentic AI systems to meet real-world auto shop needs. Shopmonkey has the structured data, workflows, and operational maturity to deliver ML powered systems that are not only intelligent but trusted and useful. You’ll move fast to bring ML systems from discovery all the way through production, helping to shape the future of the automotive care experience. For any Bay area based candidates, this would be hybrid with 2-3 days/week office at our Morgan Hill, CA office for collaboration. 

What you will do:

• Design, build, and ship production-ready ML models across a range of problem spaces: regression, classification, clustering, ranking, and recommendation systems.
• Conduct end-to-end development of ML systems: data gathering, experimentation, feature engineering, model training, evaluation, deployment, and monitoring.
• Define and track model performance metrics, run A/B tests, and iterate based on real-world feedback.
• Help design and implement shared feature stores so that reusable features can serve multiple models consistently in both batch and real-time contexts.
• Work within a modern MLOps environment to ensure scalable and reliable deployment of models.
• Contribute to training infrastructure, model versioning, and CI/CD pipelines for ML workflows.
• Work closely with data scientists and data engineers to develop data driven solutions that are high impact for businesses.
• Translate complex ML workflows into digestible updates for cross-functional stakeholders.
• Contribute to backlog velocity by owning appropriate tickets and delivering high-impact work in a collaborative, fast-paced environment.
• Implement NLP and LLM-powered components for sentiment analysis, real-time conversation evaluation, and behavior optimization.
• Contribute to analytics and predictive features such as no-show prediction and sentiment dashboards.
• Help build and ship AI agents that help automate key auto-shop business processes.

We are looking for people who have:

• Minimum of 5+ years of industry experience in applied machine learning; advanced degrees (Master’s or PhD) may offset years of experience.
• Proven experience shipping models into production (not just proof-of-concepts or notebooks).
• Proficiency in Python; experience with ML frameworks like PyTorch or Tensorflow.
• Strong foundations in classical ML/DL. Including some of the following: regression, classification, clustering, ranking, feature engineering, model evaluation, and experimentation.
• Bachelor’s degree in a STEM field, or equivalent practical experience.
• Strong collaboration and communication skills—comfortable working with PMs, designers, engineers and other cross functional team members.

Nice to have:

Candidates should have some experience in one or more of the following areas.

• Understanding of MLOps principles: model versioning, orchestration, evaluation, monitoring, model serving, and CI/CD for ML. 
• Understanding of MLOps, and experience with modern tooling like MLFlow, DVC, Airflow, etc.
• Experience with LLMs and NLP frameworks (e.g., TensorFlow, Hugging Face, LangChain).
• Experience with/interest in LLM workflows and agentic workflows
• Cloud infrastructure experience, (e.g. GCP, AWS).
• Familiarity with vector databases (e.g. Pinecone, pgvector) and embedding-based retrieval or similarity search.
• Strong SQL skills for working with large-scale data.
• Experience designing or contributing to feature stores (e.g. Feast, VertexAI Feature Store, Tecton) for shared, reusable feature pipelines.

Bonus Points:

• Prior experience working at a high growth startup.
• Experience building consumer-facing agents in vertical SaaS, in the automotive industry (business or consumers).
• Background in data processing or real-time analytics.
• Experience with Snowflake or other large-scale data warehouse solutions.

In the United States, the range is typically a salary of $165,000 to $200,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

As a Food Service Assistant at Bezos Academy, you’ll help provide nutritious, compliant meals to children at our tuition-free, Montessori-inspired preschool and provide direct support with a variety of additional tasks both in and out of the classroom. You will manage all aspects of food preparation and service with strong attention to detail, organization, and adherence to safety protocols. Key responsibilities include preparing CACFP-compliant menus, placing food orders and managing food costs, receiving and verifying food deliveries, ensuring all meals are delivered to classrooms on time, and managing all clean-up, organization, and documentation. Assuming full ownership of the kitchen and food operations at the school, you will serve meals in accordance with USDA requirements, Bezos Academy policies, and local childcare regulations.

Beyond the kitchen, you will assist school staff and administration with a variety of tasks including inventory checks, laundry, and other ad hoc duties. As needed, you will also occasionally step into classrooms to provide direct supervision and support to the children. You will become an integral part of your school team working to improve processes and provide an excellent preschool experience where we nurture every child’s full potential. 

LOCATIONS & START DATE

We are actively hiring for a Food Service Assistant to support our preschool in Tacoma - Hilltop (2141 S J St, Tacoma, WA 98405) with an expected start date of August 2026. 

SCHEDULE, BENEFITS, & COMPENSATION

• School schedules vary depending on community needs but generally range from 7:30am-5:30pm. You will work an 8-hour shift within this timeframe Monday through Friday. Your specific schedule will be determined with your school leader when considering all staff, student, and community needs.
• This is a full-time (40 hours per week), benefits-eligible, non-exempt/hourly position.
• Compensation for this position is $19-28 per hour (~$39,000 - $58,000 annually). The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and demonstrate strong performance over time. Starting compensation will vary by qualifications and prior experience.
• This role includes 32 paid days of scheduled breaks, 3 paid days of personal time off, 9 paid days of sick (care) time, 10 paid holidays, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS  

• Age 18 with high school diploma or GED  
• Ability to pass background checks and complete all trainings required by the Washington Department of Children, Youth, and Families upon hire
• Knowledge of cooking methods and procedures, including various types of preparation
• Ability to lift up to 50 pounds, stand for long periods of time, and perform a variety of repetitive tasks to prepare and serve food safely
• Experience working in an institutional or highly regulated kitchen/food setting with a clear understanding of food preparation best practices and protocols
• Active and current food worker card
• Understanding of Washington food and beverage worker manual
• Ability to speak, read, and write English fluently
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS  

• Experience working within the guidelines of the US Department of Agriculture and Child and Adult Care Food Program (USDA/CACFP)
• Two or more years of experience working in a school (preschool, early childhood education, daycare, or K-12 environment) or similar kitchen setting
• Working knowledge of food allergens, intolerances, preferences, and accommodations
• Prior experience as an Assistant Teacher in a preschool setting
• Associate’s degree in Early Childhood Education or two years of post-secondary coursework in Early Childhood Education
• Experience with Montessori pedagogy
• Experience with children with special needs
• Fluent in Spanish

RESPONSIBILITIES

*NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Food Service Assistant.

Food Service and Site Operations

• Place weekly food orders with the vendor based on student attendance trends and food waste analysis
• Receive and verify daily food deliveries to ensure accuracy with order quantities and alignment with the approved menu. If meals are non-compliant, follow the Emergency Food SOP
• Manage all aspects of routine vendor performance to ensure the vendor is meeting or exceeding expectations
• Ensure all meals served to students are complaint and document any menu changes on menu.
• Track food consumption and waste daily to ensure food costs remain as lean and efficient as possible
• Prepare and serve meals and utensils to classrooms for each scheduled meal service
• Maintain compliance with strict food hygiene and safety protocols at all times
• Ensure the kitchen, equipment, serving utensils, cookware, and dishes are consistently cleaned, sanitized, and well-maintained
• Manage and organize food inventory, including proper labeling, dating, rotating stock, and discarding items nearing expiration in accordance with food safety guidelines
• Record and log food temperatures prior to each meal service to ensure compliance with safety regulations
• Accommodate children’s special dietary needs, including allergies, medical restrictions, and cultural or religious food requirements
• Assist in serving meals during family engagement and school events as needed

Added responsibilities if food is prepared on-site:

• Place weekly groceries orders based on the menu and current inventory
• Receive and verify food delivery and follow up with vendor if food delivered is incorrect based on the order or spoiled
• Prepare meals according to the planned menu and adapt recipes for dietary restrictions (allergies, religious diets, vegetarian, etc.)
• Prepare meals on a schedule (breakfast/lunch/snack)
• Adapt the menu (make substitutions) to avoid food spoilage and waste following the Menu Substitution SOP
• Help plan menus that are nutritious, budget-friendly, and appealing to students

Added responsibilities if school is under CACFP:

• Ensure vendor provides a delivery receipt and keep it for 3 years
• Children receive the appropriate portion sizes for each meal pattern component by providing correctly sized serving utensils and clearly communicating the required serving sizes to classroom staff upon meal delivery
• Review meal counts for accuracy and upload into SharePoint weekly
• If there are any menu substitutions, provide the necessary menu-supporting documentation (CN label, product formulation statement, Nutrition Facts, standardized recipe)
• Attend the required annual sponsor CACFP training that includes meal pattern, reimbursement, meal counts, claims, recordkeeping, and civil rights
• Clock in/out of Workday based on food-related responsibilities

Classroom Support

• Provide classroom coverage as needed
• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Provide 1:1 support for children who are experiencing big feelings
• Develop positive relationships with children

Other

• Assist the Head of School and school staff in other operational duties in the school as necessary when the kitchen work is complete (e.g., support with laundry, front desk support, and other duties as assigned by the Head of School)
• Participate in team meetings, center activities, and staff development

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

As a Food Service Assistant at Bezos Academy, you’ll help provide nutritious, compliant meals to children at our tuition-free, Montessori-inspired preschool and provide direct support with a variety of additional tasks both in and out of the classroom. You will manage all aspects of food preparation and service with strong attention to detail, organization, and adherence to safety protocols. Key responsibilities include preparing CACFP-compliant menus, placing food orders and managing food costs, receiving and verifying food deliveries, ensuring all meals are delivered to classrooms on time, and managing all clean-up, organization, and documentation. Assuming full ownership of the kitchen and food operations at the school, you will serve meals in accordance with USDA requirements, Bezos Academy policies, and local childcare regulations.

Beyond the kitchen, you will assist school staff and administration with a variety of tasks including inventory checks, laundry, and other ad hoc duties. As needed, you will also occasionally step into classrooms to provide direct supervision and support to the children. You will become an integral part of your school team working to improve processes and provide an excellent preschool experience where we nurture every child’s full potential. 

LOCATIONS & START DATE

We are actively hiring for a Food Service Assistant for our preschool in Pasco (333 W Court St, Pasco, WA 99301) with an expected start date of August 2026.

SCHEDULE, BENEFITS, & COMPENSATION

• School schedules vary depending on community needs but generally range from 7:30am-5:30pm. You will work an 8-hour shift within this timeframe Monday through Friday. Your specific schedule will be determined with your school leader when considering all staff, student, and community needs.
• This is a full-time (40 hours per week), benefits-eligible, non-exempt/hourly position.
• Compensation for this position is $21-31 per hour (~$43,000 - $64,000 annually). The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and demonstrate strong performance over time. Starting compensation will vary by qualifications and prior experience.
• This role includes 32 paid days of scheduled breaks, 3 paid days of personal time off, 9 paid days of sick (care) time, 10 paid holidays, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS  

• Age 18 with high school diploma or GED  
• Ability to pass background checks and complete all trainings required by the Washington Department of Children, Youth, and Families upon hire
• Knowledge of cooking methods and procedures, including various types of preparation
• Ability to lift up to 50 pounds, stand for long periods of time, and perform a variety of repetitive tasks to prepare and serve food safely
• Experience working in an institutional or highly regulated kitchen/food setting with a clear understanding of food preparation best practices and protocols
• Active and current food worker card
• Understanding of Washington food and beverage worker manual
• Ability to speak, read, and write English fluently
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS  

• Experience working within the guidelines of the US Department of Agriculture and Child and Adult Care Food Program (USDA/CACFP)
• Two or more years of experience working in a school (preschool, early childhood education, daycare, or K-12 environment) or similar kitchen setting
• Working knowledge of food allergens, intolerances, preferences, and accommodations
• Prior experience as an Assistant Teacher in a preschool setting
• Associate’s degree in Early Childhood Education or two years of post-secondary coursework in Early Childhood Education
• Experience with Montessori pedagogy
• Experience with children with special needs
• Fluent in Spanish

RESPONSIBILITIES

*NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Food Service Assistant.

Food Service and Site Operations

• Place weekly food orders with the vendor based on student attendance trends and food waste analysis
• Receive and verify daily food deliveries to ensure accuracy with order quantities and alignment with the approved menu. If meals are non-compliant, follow the Emergency Food SOP
• Manage all aspects of routine vendor performance to ensure the vendor is meeting or exceeding expectations
• Ensure all meals served to students are complaint and document any menu changes on menu.
• Track food consumption and waste daily to ensure food costs remain as lean and efficient as possible
• Prepare and serve meals and utensils to classrooms for each scheduled meal service
• Maintain compliance with strict food hygiene and safety protocols at all times
• Ensure the kitchen, equipment, serving utensils, cookware, and dishes are consistently cleaned, sanitized, and well-maintained
• Manage and organize food inventory, including proper labeling, dating, rotating stock, and discarding items nearing expiration in accordance with food safety guidelines
• Record and log food temperatures prior to each meal service to ensure compliance with safety regulations
• Accommodate children’s special dietary needs, including allergies, medical restrictions, and cultural or religious food requirements
• Assist in serving meals during family engagement and school events as needed

Added responsibilities if food is prepared on-site:

• Place weekly groceries orders based on the menu and current inventory
• Receive and verify food delivery and follow up with vendor if food delivered is incorrect based on the order or spoiled
• Prepare meals according to the planned menu and adapt recipes for dietary restrictions (allergies, religious diets, vegetarian, etc.)
• Prepare meals on a schedule (breakfast/lunch/snack)
• Adapt the menu (make substitutions) to avoid food spoilage and waste following the Menu Substitution SOP
• Help plan menus that are nutritious, budget-friendly, and appealing to students

Added responsibilities if school is under CACFP:

• Ensure vendor provides a delivery receipt and keep it for 3 years
• Children receive the appropriate portion sizes for each meal pattern component by providing correctly sized serving utensils and clearly communicating the required serving sizes to classroom staff upon meal delivery
• Review meal counts for accuracy and upload into SharePoint weekly
• If there are any menu substitutions, provide the necessary menu-supporting documentation (CN label, product formulation statement, Nutrition Facts, standardized recipe)
• Attend the required annual sponsor CACFP training that includes meal pattern, reimbursement, meal counts, claims, recordkeeping, and civil rights
• Clock in/out of Workday based on food-related responsibilities

Classroom Support

• Provide classroom coverage as needed
• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Provide 1:1 support for children who are experiencing big feelings
• Develop positive relationships with children

Other

• Assist the Head of School and school staff in other operational duties in the school as necessary when the kitchen work is complete (e.g., support with laundry, front desk support, and other duties as assigned by the Head of School)
• Participate in team meetings, center activities, and staff development

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

As a Food Service Assistant at Bezos Academy, you’ll help provide nutritious, compliant meals to children at our tuition-free, Montessori-inspired preschool and provide direct support with a variety of additional tasks both in and out of the classroom. You will manage all aspects of food preparation and service with strong attention to detail, organization, and adherence to safety protocols. Key responsibilities include preparing CACFP-compliant menus, placing food orders and managing food costs, receiving and verifying food deliveries, ensuring all meals are delivered to classrooms on time, and managing all clean-up, organization, and documentation. Assuming full ownership of the kitchen and food operations at the school, you will serve meals in accordance with USDA requirements, Bezos Academy policies, and local childcare regulations.

Beyond the kitchen, you will assist school staff and administration with a variety of tasks including inventory checks, laundry, and other ad hoc duties. As needed, you will also occasionally step into classrooms to provide direct supervision and support to the children. You will become an integral part of your school team working to improve processes and provide an excellent preschool experience where we nurture every child’s full potential. 

LOCATIONS & START DATE

We are actively hiring for a Food Service Assistant for the launch of our new preschool in Centralia (415 N Pearl St, Centralia, WA 98531) with an expected start date of August 2026.

SCHEDULE, BENEFITS, & COMPENSATION

• School schedules vary depending on community needs but generally range from 7:30am-5:30pm. You will work an 8-hour shift within this timeframe Monday through Friday. Your specific schedule will be determined with your school leader when considering all staff, student, and community needs.
• This is a full-time (40 hours per week), benefits-eligible, non-exempt/hourly position.
• Compensation for this position is $19-28 per hour (~$39,000 - $58,000 annually). The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and demonstrate strong performance over time. Starting compensation will vary by qualifications and prior experience.
• This role includes 32 paid days of scheduled breaks, 3 paid days of personal time off, 9 paid days of sick (care) time, 10 paid holidays, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS  

• Age 18 with high school diploma or GED  
• Ability to pass background checks and complete all trainings required by the Washington Department of Children, Youth, and Families upon hire
• Knowledge of cooking methods and procedures, including various types of preparation
• Ability to lift up to 50 pounds, stand for long periods of time, and perform a variety of repetitive tasks to prepare and serve food safely
• Experience working in an institutional or highly regulated kitchen/food setting with a clear understanding of food preparation best practices and protocols
• Active and current food worker card
• Understanding of Washington food and beverage worker manual
• Ability to speak, read, and write English fluently
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS  

• Experience working within the guidelines of the US Department of Agriculture and Child and Adult Care Food Program (USDA/CACFP)
• Two or more years of experience working in a school (preschool, early childhood education, daycare, or K-12 environment) or similar kitchen setting
• Working knowledge of food allergens, intolerances, preferences, and accommodations
• Prior experience as an Assistant Teacher in a preschool setting
• Associate’s degree in Early Childhood Education or two years of post-secondary coursework in Early Childhood Education
• Experience with Montessori pedagogy
• Experience with children with special needs
• Fluent in Spanish

RESPONSIBILITIES

*NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Food Service Assistant.

Food Service and Site Operations

• Place weekly food orders with the vendor based on student attendance trends and food waste analysis
• Receive and verify daily food deliveries to ensure accuracy with order quantities and alignment with the approved menu. If meals are non-compliant, follow the Emergency Food SOP
• Manage all aspects of routine vendor performance to ensure the vendor is meeting or exceeding expectations
• Ensure all meals served to students are complaint and document any menu changes on menu.
• Track food consumption and waste daily to ensure food costs remain as lean and efficient as possible
• Prepare and serve meals and utensils to classrooms for each scheduled meal service
• Maintain compliance with strict food hygiene and safety protocols at all times
• Ensure the kitchen, equipment, serving utensils, cookware, and dishes are consistently cleaned, sanitized, and well-maintained
• Manage and organize food inventory, including proper labeling, dating, rotating stock, and discarding items nearing expiration in accordance with food safety guidelines
• Record and log food temperatures prior to each meal service to ensure compliance with safety regulations
• Accommodate children’s special dietary needs, including allergies, medical restrictions, and cultural or religious food requirements
• Assist in serving meals during family engagement and school events as needed

Added responsibilities if food is prepared on-site:

• Place weekly groceries orders based on the menu and current inventory
• Receive and verify food delivery and follow up with vendor if food delivered is incorrect based on the order or spoiled
• Prepare meals according to the planned menu and adapt recipes for dietary restrictions (allergies, religious diets, vegetarian, etc.)
• Prepare meals on a schedule (breakfast/lunch/snack)
• Adapt the menu (make substitutions) to avoid food spoilage and waste following the Menu Substitution SOP
• Help plan menus that are nutritious, budget-friendly, and appealing to students

Added responsibilities if school is under CACFP:

• Ensure vendor provides a delivery receipt and keep it for 3 years
• Children receive the appropriate portion sizes for each meal pattern component by providing correctly sized serving utensils and clearly communicating the required serving sizes to classroom staff upon meal delivery
• Review meal counts for accuracy and upload into SharePoint weekly
• If there are any menu substitutions, provide the necessary menu-supporting documentation (CN label, product formulation statement, Nutrition Facts, standardized recipe)
• Attend the required annual sponsor CACFP training that includes meal pattern, reimbursement, meal counts, claims, recordkeeping, and civil rights
• Clock in/out of Workday based on food-related responsibilities

Classroom Support

• Provide classroom coverage as needed
• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Provide 1:1 support for children who are experiencing big feelings
• Develop positive relationships with children

Other

• Assist the Head of School and school staff in other operational duties in the school as necessary when the kitchen work is complete (e.g., support with laundry, front desk support, and other duties as assigned by the Head of School)
• Participate in team meetings, center activities, and staff development

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

Summary

This role is an essential business partner with assigned hiring leaders that ensures recruiting delivers the talent needed for all worker types including employees, interns and agency temporary workers within an average of 45 days. Manages all full life cycle recruiting activities including sourcing, talent assessment, process management, offer extension, and offer closure.

Please note this position is contingent upon the successful award of a future contract.

This is a temporary role, employed through an agency.

Essential Duties and Responsibilities

Sourcing High Quality Passive Talent

• Develops and executes a recruiting plan with hiring leaders to exceed direct source hiring goals.
• Leads innovative sourcing plans in partnership with hiring leaders which may span from: cold calling, social media campaigns, targeting organizations while practicing effective engagement.
• Directs recruiting programs at universities, alumni groups, organizations, and events representing the organization, which may include public and online presentations.
• Stays in touch with former employees to build network and track their potential rehire.

Talent Assessment

• Assess applicants against the ideal candidate profile, recommends a short list of qualified candidates to hiring leader for consideration.
• Leads the talent assessment and selection process with hiring leaders and interviewers ensuring a legally defensible selection process, which includes creating Interview Plans in Greenhouse.
• Manages weekly recruiting meetings with active hiring leaders to ensure alignment.

Offering and Closing Terms

• Directs consistent, clear and regular communication with candidate throughout process to ensure engagement and alignment.
• Manages expectations and negotiates all offer terms with talent from the beginning of the process to the end for maximum efficiency and improvement of offer-to-hire ratio.

Operational Excellence

• Highly skilled at managing workload and talent in Greenhouse, LinkedIn, Indeed and other tools as needed.
• Maintains accurate weekly req report and other reporting as needed.
• Manages hiring teams to ensure successful completion of interview feedback notes before extending offers.
• Ensures a legally defensible selection process in alignment with OFCCP and other protocols.
• Manages external recruiting agencies to successfully identify and recruit candidates to augment your own talent sourcing.
• Spearheads service level agreements commitments with leaders and manages goal achievement.

Build Hiring Team Acumen

• Oversees service level agreements with internal clients to ensure best possible working relationship for both parties and the organization.
• Mentors hiring managers on all recruiting best practices including: OFCCP, EEOC, talent assessment methods, and selling the candidate.
• Partners with hiring managers to exchange ideas on talent market, talent competitors, industry, latest trends, etc.
• Regulates position and competency-specific behavioral based interview questionnaires for maximum consistency and effectiveness.
• Coaches hiring managers including an effective partnership to fill roles in under 45 days, declining internal candidates, differing viewpoints on interview panel, losing a candidate, etc.

Other

• Maintains regular attendance including being at work, being on time to work and working full shifts.
• Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Greenpoint Core Competencies

• Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation.
• Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed, and uses appropriate communication methods.
• Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance.
• Initiative - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
• Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
• Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.

Job Core Competencies

• Innovation - Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, and develops innovative approaches and ideas.
• Judgment – Displays willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
• Negotiation Skills - Clarifies interests and positions of all parties, adjusts tactics to achieve desired results, manages conflict/manipulation/strong emotions, develops alternative options for mutual gain, and builds consensus through give-and-take.
• Relationship-Building - Builds rapport up, down, and across the organization, establishes collaborative relationships to achieve objectives, seeks win-win solutions to conflict, develops network of professional contacts, and displays empathy and tolerates diverse viewpoints.

Summary of Education, Experience & Certification

Bachelor’s degree or equivalent experience and a minimum of 8 years, with a preference for 10+ years of experience as a Recruiter or similar role.

US Person Required - this position requires special access. A US Person is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes. 

Required Knowledge, Skills & Abilities

• Recognized expert in talent acquisition and a high degree of knowledge in Human Resources overall.
• Advanced capabilities to mentor, persuade and influence colleagues, and clients ranging from hiring managers to executives regarding talent acquisition.
• Manages special projects that include formulating talent acquisition strategies and administering policies, processes, and resources.
• Independently solves complex problems that require analysis of unique issues without precedent or structure in an environment with limited standardization and a high degree of ambiguity.
• Highly resourceful at crafting and executing recruiting initiatives and strategies to attract and hire top talent, with a high degree of autonomy.
• You are coachable. You know enough to recognize there is still more to learn and you desire to be part of a culture of learning.
• Willing and able to own responsibility for the full recruiting life cycle.
• Advanced ability to comprehend the nuances and responsibilities of each job and job family and effectively ask questions to assess candidate viability.
• Fully proficient with Internet software; Human Resource Information System (HRIS); Applicant Tracking Systems (ATS) and Microsoft Suite. Experience with Greenhouse is nice to have.
• Ability and willingness to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and have close/color vision ability to adjust focus.
• Ability and willingness to travel as required.
• Ability and willingness to work outside of core business hours as required.
  

The expected WA salary range for this position is between $82,000.00 - $140,000.00. Actual compensation will be determined based on experience, education, location, and other factors permitted by law. 

Chief Communications Strategist

Service Employees International Union (SEIU)

Location: Washington, DC

Reports to: Chief of Staff

Salary: $162,520.47

Organizational Overview

We are the Service Employees International Union (SEIU), a union of about 2 million diverse members in healthcare, the public sector, and property services. We believe in and fight for our Vision for a Just Society: where all workers are valued and all people respected, no matter where we come from or what color we are; where all families and communities can thrive; and where we leave a better and more equitable world for generations to come. We are an anti-racist union determined to check corporate power and uproot structural racism through unions, worker power, collective action, and government, legislative, and political action. We fight for Unions for All and a Government that Works for All so that all of us, across race and place, can have power together in unions and participate fully in our democracy.

Purpose

The Chief Communications Strategist provides executive leadership for SEIU’s transformation into a modern, digitally fluent, and culturally resonant communications operation that builds political power, shapes public narratives, and centers workers’ voices. This role elevates communications as a core strategic lever—integrating storytelling, creative expression, digital engagement, and media strategy into organizing, political, and campaign work from inception. As a senior member of SEIU’s leadership and in close partnership with the Chief of Staff and Design Committee, the Chief Communications Strategist helps shape and implement the union’s strategic vision, ensuring communications advance SEIU’s commitment to becoming an anti-racist organization and a 21st-century labor movement leader.

Primary Responsibilities

Any one position may not include all of the specific duties and responsibilities listed. Examples provide a general summary of the work required and should not be treated as a total and complete list of expected duties to be performed by employees in the classification.

Strategic Leadership & Organizational Transformation

• Develop and execute comprehensive communications strategies that advance SEIU’s campaigns, organizational goals, and political priorities, with measurable impact on membership growth, public perception, cultural relevance, and policy outcomes.
• Serve as a core member of SEIU’s leadership, contributing to high-level strategic direction and translating the vision of the Chief of Staff and Design Committee into clear, executable communications priorities.
• Lead the modernization of SEIU’s communications infrastructure, including transition to video-first production, enhanced digital capacity, creative standards, and data-informed decision-making.
• Support organizational change management, ensuring communications capacity aligns with organizing, political, and campaign priorities and functions coherently across the union.
• Establish innovation frameworks that encourage creative experimentation, cultural relevance, and rapid iteration while maintaining message discipline, accountability, and strategic coherence.
• Oversee press, media relations, and external communications, ensuring consistent, values-aligned, and strategically targeted messaging across traditional and emerging platforms.

Digital Strategy & Audience Development

• Build institutional capacity for video production and creative content, including studio infrastructure, production standards, talent development, and training systems that position SEIU as a video-first organization.
• Lead comprehensive digital strategy across owned, earned, and paid channels, prioritizing audience ownership, engagement, and long-term movement-building rather than reliance on traditional media intermediaries.
• Integrate research, data analytics, and audience insights into communications planning, establishing systems for message testing, content performance tracking, and impact measurement.
• Expand narrative reach beyond core membership to include potential members, younger workers, culturally influential communities, diverse geographies, and values-aligned publics.

Narrative Development & Message Discipline

• Craft compelling narratives grounded in race-class analysis that center workers’ lived experiences, advance SEIU’s values, influence public debate, and articulate a bold vision for a just society.
• Embed racial equity and justice into all communications strategies, practices, narratives, and team culture, advancing SEIU’s commitment to becoming an anti-racist organization.
• Ensure message discipline across decentralized operations while empowering authentic, member-led storytelling within shared strategic narratives.
• Lead crisis communications planning and rapid response operations with clarity, humanity, and political acuity, protecting marginalized communities while maintaining strategic focus.
• Monitor media trends, cultural shifts, political developments, and public opinion to inform proactive strategy and anticipate narrative opportunities and threats.

Cross-Functional Integration & Partnership

• Partner with hub directors, organizing leaders, and political teams to integrate communications into union-wide initiatives from inception, ensuring communications functions as a strategic driver rather than tactical support.
• Collaborate across communications, digital, organizing, research, and political functions to break down silos and create integrated, efficient workflows.
• Serve as a strategic advisor to senior leaders, helping frame decisions, anticipate narrative implications, and align internal and external messaging.
• Provide strategic communications support, capacity-building, and training to SEIU locals and allied organizations.
• Establish shared accountability systems around clearly defined goals, decision rights, and measurable outcomes, enabling faster decision-making and responsive communications.

External Representation & Stakeholder Relations

• Serve as senior spokesperson with national media, elected officials, coalition partners, cultural leaders, and key stakeholders, representing SEIU’s strategic interests in high-level forums.
• Build shared narrative power across the labor and social justice ecosystem, aligning communications efforts with movement partners and amplifying worker voices in national and international discourse.
• Strengthen SEIU’s reputation as a communications and cultural leader in economic and racial justice movements.
• Cultivate strategic relationships with media leaders, cultural influencers, and digital platforms to expand SEIU’s reach beyond traditional labor communications channels.

Team Leadership & Organizational Management

• Manage communications staff, consultants, and resources while fostering a culture of inclusion, equity, creative excellence, accountability, and professional development within a 40+ person team.
• Supervise department directors and senior staff, providing clear direction, performance management, mentorship, and support while empowering distributed leadership and innovation.
• Recruit, develop, and retain diverse communications and digital talent, building long-term organizational capacity and advancement pathways for emerging leaders.
• Oversee the Communications Department budget, ensuring strategic, responsible resource allocation aligned with SEIU’s values while investing in modernization and creative infrastructure.

Direction and Decision Making

This position reports to the Chief of Staff. The Chief Communications Strategist exercises significant independent judgment in strategic planning, resource allocation, crisis response, and external representation. Multiple directors report to this position, which serves as a principal voice in executive-level strategic decisions and long-term narrative direction.

Education and Experience

Minimum ten (10) years of progressively responsible leadership in communications, digital strategy, or integrated media operations, primarily with unions, nonprofits, campaigns, or mission-driven organizations.

Essential Experience:

• Leading digital transformation or modernization initiatives within complex organizations, including implementation of new platforms, workflows, and production capabilities
• Managing press relations, digital communications, and multi-channel campaigns for large-scale organizations with documented impact on public perception or organizational goals
• Leading organizational change, including restructuring teams, shifting operating models, and building stakeholder buy-in
• Serving as organizational spokesperson in high-stakes environments with media organizations, elected officials, and coalition partners
• Building and leading high-performing teams while creating inclusive cultures of accountability and excellence
• Strategic planning and execution that connects communications to long-term organizing, political, and institutional objectives

Essential Skills:

• Deep fluency in contemporary digital communications ecosystems, including video production and strategy, social media platform dynamics, content analytics, and emerging media trends
• Proven ability to craft messages that resonate across diverse audiences, translating complex issues into clear, compelling narratives
• Data-informed decision-making using research, analytics, and performance metrics to guide strategy and resource allocation
• Budget management including strategic resource allocation, vendor management, and financial oversight
• Exceptional writing, editing, and verbal communication skills with ability to produce high-quality content across formats
• Ability to operate effectively in fast-paced, high-pressure environments, exercising sound judgment while managing competing priorities
• Deep commitment to anti-racism and social justice, with demonstrated understanding of structural racism and determination to embed racial equity into communications strategies and organizational culture

Preferred: Experience in labor communications or union organizing campaigns; background in video production or media production operations; track record building or managing newsrooms or content studios; established relationships within progressive media or movement communications networks; bilingual capacity, particularly Spanish fluency.

Physical Requirements

Work is typically conducted in an office environment, but may also take place in various settings that support the organization's objectives. This can include conferences, worker mobilizations, union halls, campaign events, and other union activities. The position requires frequent travel, including overnight stays, and the ability to work long and irregular hours, particularly during campaign periods and organizational critical moments.

SEIU is committed to building a diverse and inclusive workforce. We strongly encourage applications from people of color, women, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans. SEIU is an equal opportunity employer.

Shopmonkey is looking for a Senior Product Manager, Fintech to join a dynamic Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customer's needs, develop innovative solutions, and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will impact thousands of auto shops across North America. This role requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building collaborative relationships with stakeholders and customers. If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you! Please note for San Francisco Bay area candidates, this role would be hybrid, with 2-3 days/week in office for collaboration and connection. 

You will have the opportunity to:

Define Product Strategy: Develop and champion a compelling Fintech vision and long-term roadmap based on market research, shop feedback, and business objectives. Monitor the Fintech industry and insights into the competitive landscape and best practices.

Drive Execution: Drive feature scoping, prioritization efforts, and trade-off conversations – knowing what to say no to to achieve the best outcome. Craft detailed requirements and product specifications. You'll manage the product backlog to deliver maximum impact. 

Lead Cross-Functional Teams: Work closely with engineering, design, payment operations, marketing, sales, and legal teams to ensure successful product launches and market adoption.

Be the Voice of the Customer: Conduct in-depth user research and data analysis to deeply understand SMB and Enterprise customer pain points and needs. Use these insights to make informed product decisions.

Manage the Full Lifecycle: Oversee the entire product lifecycle, from ideation and validation, to launch and iteration. You'll track key product metrics, such as user engagement and revenue, using them to measure success and guide future development.

To Be Successful In This Role, You Will Need:

Product Management Experience: 6+ years in successful product management experience, with at least 3 years building Fintech products in SaaS

Fintech Expertise: launching and managing B2B embedded FinTech such as Payment Processing, Buy Now Pay Later, Capital/Lending, Banking, Payroll, AR/AP, Compliance (KYB/KYC), Loyalty Programs, etc.

Customer First Mindset: working with customers to gather feedback and requirements. Experience in working directly with sales and business development leaders to close customer deals. Ability to travel periodically for customer visits, events and on-site workshops.

Leadership and Communication: ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority. Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management 

Startup Mentality: Hungry, fast-learner mindset. Biased towards execution, with extreme ownership over your product’s success and outcomes. Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment. demonstrated ability to drive product strategy, roadmap, and go-to-market motion for new products

In the United States the range is typically $140,000 to $165,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Shopmonkey is looking for a Senior Product Manager to join our dynamic team, help us build the next generation of our platform, and lead to a dedicated squad of product, design, and engineering individuals. At Shopmonkey, we're not just building software; we're on a mission to help every auto repair shop thrive. We believe that with the right tools, shop owners can run their businesses smarter, faster, and more profitably. We are a fast-paced, collaborative, and customer-obsessed team, and we're looking for a senior product leader who shares our passion for getting under the hood and solving real-world problems. Please note for candidates in the San Francisco Bay area, this is a hybrid role with 2-3 days per week on-site at our Morgan Hill, CA office to collaborate and stay connected.

What You Will Do:

You’ll define and evangelize product needs for our core customers, representing Product in customer engagements and partnering closely with customer-facing teams to deliver maximum value. Your ability to communicate prioritization decisions, technical nuances, and the voice of the customer will impact thousands of auto shops across North America.

This is a unique role that requires an organized, impact-oriented, and customer- and product-focused individual who is comfortable with ambiguity, takes initiative, and builds strong, collaborative relationships across teams and with customers.

• Define Product Strategy: Define and champion the strategic direction, product vision, and roadmap for your squad, aligning with overall company goals and objectives. Stay attuned to industry trends, competitive dynamics, and emerging technologies that influence our space.
• Drive Execution: Lead feature scoping, prioritization, and trade-off discussions — knowing when to say no to achieve the best outcomes. Translate vision into clear product requirements and user stories, managing the backlog to ensure maximum impact and alignment with company goals.
• Lead Cross-Functional Teams: lead, inspire, and collaborate with engineering, design, marketing, and customer-facing teams to ensure successful launches, adoption, and measurable outcomes. Work with leadership to connect strategic plans to actionable, prioritized initiatives with clear metrics and timelines. 
• Collaborate Across Squads: Collaborate closely with other squad leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation.
• Champion the Customer: Conduct research, analyze data, and synthesize insights to deeply understand the needs of our diverse customers — from small independent shops to multi-location enterprises. Use these customer insights and data analytics to guide decisions.
• Own the Full Lifecycle: Oversee the end-to-end product lifecycle — from ideation and validation through launch, iteration, and optimization. Measure success using product metrics such as adoption, engagement, and customer satisfaction, and use these to guide continuous improvement.

What You Bring:

• 6+ years of successful product management experience leading complex software products with cross-functional teams
• Proven track record of shipping SaaS products from concept to launch in a fast-paced, startup setting
• Excellent leadership and collaboration skills to build trust, bridge gaps between teams, and influence without authority
• Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects
• Exceptional verbal, written, and presentation communication skills with experience engaging senior leadership and customers
• Data-driven mindset with the ability to balance qualitative insights and quantitative metrics
• Familiarity with modern product and project management tools (e.g., Linear, Productboard, Wrike)
• Hungry, fast-learner mindset with a bias towards action.
• Ability to travel periodically for customer visits, events, and workshops
• Bonus: Experience in the automotive space or in mobile app development

In the United States the range is typically $140,000 to $160,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.