About the Role:

The Documentation Coordinator will support the documentation needs by assisting document related inquiries, organization, and management of various documents. This role is ideal for individuals who are detail-oriented and eager to develop their skills in document management and compliance. The Documentation Coordinator will work under the guidance of more experienced team members and gain valuable experience in a professional setting.

This is where your SharkNinja journey begins. You’re an explorer—not a tour guide—driven by curiosity, fueled by taking chances, and unwilling to fly under the radar. Here, bold moves turn into real impact, growth comes from challenge, and your work helps shape what’s next.

Here are some of the EXCITING things you’ll get to do:
•    Respond to document-related inquiries and provide support as needed
•    Manage and maintain company documentation and records in an organized manner
•    Assist in formatting and updating company documents, such as procedures, reports, and manuals
•    Ensure proper storage and accessibility of all documents
•    Collaborate with cross-functional teams to support document-related activities
•    Conduct periodic audits to assess document control effectiveness
•    Engineering Change Notice (ECN) Support
•    Ensure ECN documentation is complete, accurate, and properly routed for review and approval
•    Maintain ECN logs and monitor status to ensure timely processing and closure
•    Update document revisions, bills of materials (BOMs), specifications, and related records in document management or ERP systems following approved ECNs
•    Coordinate with Engineering, Quality, Supply Chain, and Operations teams to ensure change documentation is properly implemented

You are Expected:
•    Strong attention to detail and accuracy with the ability to meet deadlines
•    Basic knowledge of document management and office software (e.g., Microsoft Office Suite)
•    Good organizational and time-management skills
•    Effective communication skills and a willingness to learn
•    Excellent grammar and written/oral communication skills
•    Bachelor's degree in business administration, information management, engineering support, or a related field
•    Ability to work independently and as part of a team

Education/Certifications/Affiliations
•    Bachelor’s degree in Business, or 
•    3+ years of experience in documentation coordination, retail operations, supply chain support, or similar role
•    Strong organizational and project management skills
•    Exceptional attention to detail

Travel Requirements
•    Flexibility for domestic and international travel as required.

In short

This is your opportunity to become part of the worlds’ fastest growing sports company. As the Lead - Footwear Pattern Engineer of the sourcing office based in Vietnam, you are making an impact from day one to manage footwear product development and engineering with our manufacturing partners for the next level of On’s products.

Your Mission

• Establish pattern guidelines and ensure consistent implementation across all development centers.
• Develop precise footwear patterns for key styles based on designer sketches or concepts.
• Provide technical expertise and problem-solving support during product development meetings.
• Conduct pattern audits at each line review stage, ensuring alignment with aesthetic, comfort, and performance requirements.
• Optimize key style patterns to improve production efficiency, minimize material waste, and reduce costs.
• Lead the pattern commercialization process, maintaining technical accuracy and production feasibility while upholding design integrity.
• Ensure pattern grading adheres to production standards and aligns with material properties.
• Oversee product development and commercialization timelines to guarantee on-time deliveries.

Your story

• Champion On’s commitment to Premium Quality and sustainability, ensuring industry-leading standards in pattern engineering across all products.
• Proficient in CAD software (e.g., CRISPIN, ShoeMaster) and 2D/3D design tools, with the ability to create and refine precise patterns.
• Strong expertise in footwear manufacturing processes, material properties, and pattern engineering.
• Able to balance creativity with structure, maintaining efficiency and organization in a fast-paced environment.
• Excellent communication and collaboration skills, working effectively across teams and departments.
• This position is based in Ho Chi Minh City or Hanoi and requires frequent travel to On’s manufacturing partners. Fluency in English is essential, as it is our working language.

Meet the team

You belong to the Footwear Sourcing team, with close collaborations with different functions, including Footwear Creation, Product Operations, Materials, Sustainability and Costing teams.

In short

You will work in a fast-paced environment that offers autonomy and opportunities for growth. As the Senior Lead – Laboratory for the Asia region, you will be instrumental in delivering world‑class laboratory operations aligned to global standards while driving localized execution, governance, and collaboration. You will act as the primary bridge between regional labs and the Zurich global lab leadership, ensuring consistency, data reliability, governance, and continuous improvement across all lab practices. You will champion standardization of processes, support local lab teams with training and operational excellence, and provide strategic input to enhance lab systems and reporting globally.

Your Mission

• Global Guidelines & Local Roll‑Out: Lead implementation and roll‑out of global lab guidelines, procedures, and standards across all labs in the Asia region. Translate global requirements into clear, actionable local practices, ensuring alignment with both global expectations and local realities.
• Collaboration & Leadership: Act as a strong partner to the Zurich Global Lab Lead offering timely feedback, actionable insights, and strategic input into the development and refinement of global lab frameworks. Drive cross‑functional collaboration product development, sourcing, quality, and compliance stakeholders to ensure integrated lab processes. Leading central lab team members to work collaboratively with operation lab specialists on driving to the same business direction.
• Supplier Representation & Transparency: Serve as the regional point of transparency for laboratory expectations and requirements across Tier 1 and Tier 2 business partners. Ensure structured escalation of operational issues, capability gaps, and compliance risks to Zurich labs, while actively gathering and representing supplier feedback to drive continuous improvement and expansion of the global laboratory framework.
• Governance & Standardization: Establish and maintain local governance structures aligned with global lab policies, ensuring consistent execution and adherence to standardized practices. Lead initiatives to eliminate regional variability and ensure reliable, repeatable methodology across labs.
• Audits & Quality Assurance: Coordinate and conduct internal audits, capability assessments, and compliance checks to validate alignment to global guidelines and local governance expectations. Partner with global and regional quality teams to remediate findings, embed corrective actions, and drive compliance consistency.
• Data Reliability & Reporting: Ensure integrity, accuracy, and traceability of lab data across regional facilities. Provide strategic recommendations and oversight for lab reporting systems, metrics tracking, and data governance frameworks, ensuring robust and trustworthy results.
• Training & Local Support: Design and deliver training programs, workshops, and onboarding to upskill local lab teams — fostering adoption of global methods and improved efficiency. Serve as the primary regional resource for troubleshooting, best practice adoption, and capability building.
• Systems Development & Continuous Improvement: Contribute to evolution of lab systems (PLM, data platforms), tools, and reporting dashboards with a focus on usability, accuracy, and operational efficiency. Identify process gaps and lead projects that improve automation, standardization, and lab output value.
• Team Hiring & Leadership. You will build, grow, and lead a high‑performing lab team in Asia. This includes: Recruiting top talent and scaling the lab organization, Coaching, inspiring, and developing direct reports to deliver excellence, Setting team goals, fostering accountability, and driving a culture of learning and collaboration.

What success looks like: 

• High level of efficiency and consistency across Asia labs in compliance, data quality, and execution of test methods.
• Regional lab operations that are fully aligned with global guidelines, local governance obligations, and audit expectations.
• Strong strategic partnership with the Zurich team, reflected in shared initiatives, process improvements, and operational efficiency gains.
• Continuous uplift in regional lab capability, knowledge sharing, and adoption of standardized practices.

Your story

• Bachelor’s or Master’s degree in Science, Engineering, Materials, Chemistry, or related field (advanced degree preferred).
• 10+ years of experience in laboratory leadership, quality systems, or testing operations within the textile/apparel/consumer product industries.
• Proven experience in developing and implementing guidelines, governance frameworks, and standardized operating procedures.
• Strong collaboration skills and experience working with global cross‑functional teams.
• Demonstrated ability to drive improvement projects, audits, and compliance across complex environments.
• Experience in lab data systems, reporting tools development and implementation.
• Exceptional communication skills — capable of translating technical requirements into operational practices.
• Strong analytical thinking, project management, and training delivery expertise.
• Previous experience in global roll‑out of standards and lab governance highly desirable.

Meet the Team

This role offers the opportunity to be at the forefront of harmonizing global lab excellence with regional execution — shaping consistent, high‑quality lab practices that support innovation, compliance, and product performance around the world.

The Position

We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.

MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.

In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.

You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.

This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.

What You Will Be Doing

Technical Leadership & Customer Engagement

• Serve as the technical expert for MetaDefender NetWall across the APAC region.
• Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
• Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
• Guide customers through prequalification, architecture design, and deployment planning.

Market Development & Strategy

• Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
• Develop business cases, technical requirements, and market insights to support product expansion.
• Collaborate with the product team to translate customer needs into product enhancements and roadmap input.

Sales Enablement & Partnerships

• Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
• Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
• Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

What We Need From You

• 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
• Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
• Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
• Proven ability to translate complex technical solutions into clear business value for customers
• Experience leading Proof-of-Concept engagements and technical solution design
• Strong skills in technical documentation, requirements definition, and business case development
• Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
• Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.

AT A GLANCE:

An exciting opportunity is now available at the Ho Chi Minh office to join one of the world’s fastest-growing sports companies. As a Product Engineer, you will provide technical guidance and engineering solutions to ensure products are thoroughly engineered and successfully move through commercialization for On’s LightSpray products. Based in Ho Chi Minh City, you will be an essential member of the LightSpray Team, with regular travel throughout Asia required. 

YOUR MISSION: 

• Manage engineering activities related to On’s LightSpray product, ensuring seamless progression through each stage. 
• Integrate sole material innovation into tooling creation, promoting advancements in product design and manufacturing. 
• Collaborate closely with Developers and Tooling Engineers to ensure the creation of uppers is effectively linked to tooling creation, making key connections between each phase.
• Lead quality checks of bottom units prior to shipment to T1 partners, maintaining high standards for every component. 
• Embody and promote our commitment to sustainability and quality, driving initiatives that distinguish On from other brands. 

WHO WE ARE LOOKING FOR:

We are seeking a Footwear Product Engineer who demonstrates a passion for innovation in athletic footwear and strives for the highest levels of performance. The ideal candidate will thrive in ambiguous situations, bringing structure and clarity to engineering challenges and helping drive decision-making. Adaptability and motivation to keep pace with On’s fast growth are essential. We value team players who can collaborate laterally and manage multiple projects simultaneously. 

YOUR STORY:

• Bachelor’s degree in engineering, Mechanical Engineering, Tooling Engineering, or a related discipline. Equivalent combinations of education, experience, and training are also acceptable. 
• A minimum of 3 years’ relevant industry experience in manufacturing or research and development, including manufacturing, industrial or mechanical engineering, and tooling engineering. 
• Extensive expertise in the molding process, equipment, materials, and mold tooling. 
• Solid understanding of product fabrication, tooling, materials, and manufacturing methods. 
• Proficiency in reading and interpreting technical drawings, sketches, and 3D digital files. 
• Ability to work independently under tight deadlines and simultaneously manage several projects requiring innovative ideas and problem-solving skills. 
• Strong digital literacy, including familiarity with Google Workspace, spreadsheets, database management, and proficiency with 2D/3D CAD/CAM tools and pattern engineering software, is highly desired. 
• Excellent written and verbal communication skills in English. 
• Willingness and ability to travel internationally up to 10%, as business needs require. 

KEY RESPONSIBILITIES

Supply Chain, Sourcing Strategy & Partner Management

• Develop and implement the end-to-end supply chain and sourcing strategy for the Kidswear and Babywear categories, including a multi-sourcing approach to ensure resilience.
• Onboard new manufacturing partners to the Quince direct-to-consumer (D2C) model and provide coaching on operating within a rapid replenishment, M2C (Manufacturer-to-Consumer) environment.
• Educate partners on the Quince Operating System (OS), covering:
• Operational Excellence: Fostering rapid lead times and a consumer-oriented approach.
• Financial Model: Achieving high Return on Invested Capital (ROIC).
• Technical Integration: Proficient use of the Vendor Portal.

Operational Excellence & Growth

• Drive continuous improvement to achieve key performance indicators:
• Quality: Defect rate less than 0.5%.
• Speed & Accuracy: Replenishment Lead Time under 14 days.
• Availability: In-stock rate exceeding 99%.
• Financial Impact: Margin-accretive performance.
• Lead Catalog Expansion in collaboration with Merchandising and Product Development (PD) teams, successfully launching new styles and colors approved through the New Product Creation (NPC) process.
• Conduct structured Quarterly Business Reviews (QBRs) with the management of each partner, focusing on strategic alignment, business performance highlights, identified areas for improvement, and future objectives.

KEY REQUIREMENTS

• 15+ years of Strategic Sourcing or Procurement, or Supplier Management experience operating with major US-based retailers.
• Deep set of partner factory connections within kids&baby apparel category across the APAC region 
• Product obsessed with experience in leveraging factories/vendor expertise to design, cost engineer, and bring products to market. With a thorough Knowledge of Key Material localised in the region
• GM mindset with a supply chain background and manufacturing (lean/ JIT) experience
• Highly organized, detail-oriented and analytical with focus on execution, problem- solving, improving processes and brand enhancement.
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges.
• Excellent written and verbal communication, presentation, and interpersonal skills
• Bachelor’s Degree, preferred.

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race,ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status.

KEY RESPONSIBILITIES

Supply Chain, Sourcing Strategy & Partner Management

• Develop and implement the end-to-end supply chain and sourcing strategy for the Kidswear and Babywear categories, including a multi-sourcing approach to ensure resilience.
• Onboard new manufacturing partners to the Quince direct-to-consumer (D2C) model and provide coaching on operating within a rapid replenishment, M2C (Manufacturer-to-Consumer) environment.
• Educate partners on the Quince Operating System (OS), covering:
• Operational Excellence: Fostering rapid lead times and a consumer-oriented approach.
• Financial Model: Achieving high Return on Invested Capital (ROIC).
• Technical Integration: Proficient use of the Vendor Portal.

Operational Excellence & Growth

• Drive continuous improvement to achieve key performance indicators:
• Quality: Defect rate less than 0.5%.
• Speed & Accuracy: Replenishment Lead Time under 14 days.
• Availability: In-stock rate exceeding 99%.
• Financial Impact: Margin-accretive performance.
• Lead Catalog Expansion in collaboration with Merchandising and Product Development (PD) teams, successfully launching new styles and colors approved through the New Product Creation (NPC) process.
• Conduct structured Quarterly Business Reviews (QBRs) with the management of each partner, focusing on strategic alignment, business performance highlights, identified areas for improvement, and future objectives.

KEY REQUIREMENTS

• 15+ years of Strategic Sourcing or Procurement, or Supplier Management experience operating with major US-based retailers.
• Deep set of partner factory connections within kids&baby apparel category across the APAC region 
• Product obsessed with experience in leveraging factories/vendor expertise to design, cost engineer, and bring products to market. With a thorough Knowledge of Key Material localised in the region
• GM mindset with a supply chain background and manufacturing (lean/ JIT) experience
• Highly organized, detail-oriented and analytical with focus on execution, problem- solving, improving processes and brand enhancement.
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges.
• Excellent written and verbal communication, presentation, and interpersonal skills
• Bachelor’s Degree, preferred.

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race,ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status.

KEY RESPONSIBILITIES

Supply Chain, Sourcing Strategy & Partner Management

• Develop and implement the end-to-end supply chain and sourcing strategy for the Kidswear and Babywear categories, including a multi-sourcing approach to ensure resilience.
• Onboard new manufacturing partners to the Quince direct-to-consumer (D2C) model and provide coaching on operating within a rapid replenishment, M2C (Manufacturer-to-Consumer) environment.
• Educate partners on the Quince Operating System (OS), covering:
• Operational Excellence: Fostering rapid lead times and a consumer-oriented approach.
• Financial Model: Achieving high Return on Invested Capital (ROIC).
• Technical Integration: Proficient use of the Vendor Portal.

Operational Excellence & Growth

• Drive continuous improvement to achieve key performance indicators:
• Quality: Defect rate less than 0.5%.
• Speed & Accuracy: Replenishment Lead Time under 14 days.
• Availability: In-stock rate exceeding 99%.
• Financial Impact: Margin-accretive performance.
• Lead Catalog Expansion in collaboration with Merchandising and Product Development (PD) teams, successfully launching new styles and colors approved through the New Product Creation (NPC) process.
• Conduct structured Quarterly Business Reviews (QBRs) with the management of each partner, focusing on strategic alignment, business performance highlights, identified areas for improvement, and future objectives.

KEY REQUIREMENTS

• 15+ years of Strategic Sourcing or Procurement, or Supplier Management experience operating with major US-based retailers.
• Deep set of partner factory connections within kids&baby apparel category across the APAC region 
• Product obsessed with experience in leveraging factories/vendor expertise to design, cost engineer, and bring products to market. With a thorough Knowledge of Key Material localised in the region
• GM mindset with a supply chain background and manufacturing (lean/ JIT) experience
• Highly organized, detail-oriented and analytical with focus on execution, problem- solving, improving processes and brand enhancement.
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges.
• Excellent written and verbal communication, presentation, and interpersonal skills
• Bachelor’s Degree, preferred.

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race,ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status.