About the Role

iCapital’s Platform Technology Support team provides technical support to its rapidly growing client base of financial advisors and individual investors, as part of the company’s mission to create a best-in-class user experience. This is a great opportunity for someone with a strong client orientation and technical skillset, who is interested in working in a fast-paced, collaborative, and entrepreneurial environment.

This position will be on our platform support level II team responsible for researching, collaborating and solving technical issues as it relates to iCapital’s integrated platform. The ideal candidate will embrace a collaborative and multi-disciplinary team in a fast-paced and entrepreneurial environment.

Responsibilities:                 

• Responding in a timely manner to client inbound support requests and maintaining updates during troubleshooting.
• Engaging in the initial triage of support requests and either resolving or escalating to the appropriate secondary support team.
• Maintain accurate recording of troubleshooting steps and documenting knowledgebase articles in the CRM.
• Communicating with client sales teams on new technical issues and explaining resolutions.
• Utilizing a variety of technical tools for troubleshooting for API, database, and data retrieval.
• Helping the support team streamline processes or developing new methods for issue tracking.
• Taking the initiative on assigned support requests and collaborating with engineers from multiple teams to solve problems.
• Educate internal departments regarding the best practices to resolve technical issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2 + years of experience in technical support
• Strong technical background, with experience in troubleshooting and resolving technical issues.
• Excellent communication skills, with the ability to communicate with technical and non-technical stakeholders.
• Strong problem-solving skills, with the ability to think creatively and strategically.
• Ability to work in a fast-paced, dynamic environment.
• Ability to prioritize assignments with excellent time management skills
• Proven ability to multi-task and work both independently and as a team player
• Experience working with APIs and databases, with a strong understanding of how to utilize them to resolve technical issues.
• Ability to troubleshoot and resolve issues related to database connectivity, API integration, and data retrieval.
• Experience working with cloud-based technologies, such as AWS or Azure, is a plus.
• Knowledge of security protocols and best practices for securing data and systems is highly desirable.
• Technical experience and comfortable with spreadsheets, business intelligence tools and an understanding of databases. 
• Attention to detail with the ability to analyze and research systems to rectify issues and provide solutions.
• Familiarity with alternative investments and financial technology is strongly preferred

Benefits

The base salary range for this role is $60,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an Analyst or Associate to support the Product Marketing function across iCapital’s investment products and technology platforms. This role offers hands-on exposure to messaging, sales enablement, product launches, and go to market execution in a regulated financial services environment. This individual will focus on maintaining and executing core product marketing deliverables. This role will work closely with senior product marketers and cross-functional partners to ensure materials are accurate, compliant, and consistently positioned.

Responsibilities

• Support the development, maintenance, and updating of product marketing collateral, including fact cards, presentations, fund tiles, FAQs, and product updates, using established messaging and positioning frameworks.
• Ensure consistent and accurate use of approved language across client facing and sales enablement materials, in line with brand, regulatory, and compliance standards.
• Own version control and organization of approved marketing materials, ensuring teams have access to current, ready-to-use assets.
• Partner with the Product, Investments, and Performance teams to gather inputs for routine updates and translate them into clear, execution ready materials.
• Support the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival.
• Assist with sales enablement execution, including preparation of pitch decks, product overviews, competitive comparisons, and internal training materials.
• Support product launches and ongoing product readiness by helping prepare launch communications, user guides, platform overviews, and internal enablement resources.
• Contribute to campaign and communication execution by coordinating assets, supporting email distributions, and tracking timelines and deliverables.
• Maintain competitive and market reference materials by collecting, organizing, and updating publicly available product and feature information.
• Track basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and prepare summary reports.
• Collaborate with international and cross functional partners to ensure alignment, accuracy, and timely delivery of materials.
• Assist with audience list preparation, segmentation updates, and distribution logistics.

Qualifications

• 1–5+ years of experience in product marketing, financial services, investment management, technology marketing, or a related field
• Strong written communication skills and attention to detail; ability to work within established guidelines and templates
• Highly organized, with the ability to manage multiple priorities and recurring deliverables
• Interest in financial products and technology platforms; willingness to learn investment and product concepts
• Experience working in a compliance‑regulated environment is a plus
• Comfort working with spreadsheets, trackers, shared documentation, and basic analytics tools
• Familiar with CRM tools, CMS platforms, email systems, analytics dashboards, or AI‑enabled productivity tools is a plus

Benefits

The base salary range for this role is $65,000 to $80,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Make your impact within a rapidly growing Fintech Company

The Core Infrastructure Engineering Team is responsible for managing all of the infrastructure and databases at BILL. We utilize DataDog (for Logging, Metrics, and APM), Splunk, and CloudWatch (through Datadog integration) for real-time alerts via Slack and PagerDuty. We're big supporters of automating our workflows with Infrastructure as Code, and we love using Terraform to make it happen.

We are seeking a Staff Cloud Network Engineer to lead the design and evolution of our AWS network platform. This role is for a hands-on technical leader with deep expertise in AWS networking and infrastructure as code who will set standards, influence architecture, and drive scalable, secure networking solutions across the BILL application ecosystem. You will act as the go to expert for cloud networking, partnering closely with infrastructure, security, and product engineering teams to ensure our network enables performance, reliability, and growth.

We’d love to chat if you have:

Minimum of 7 years of relevant experience in network engineering, with a significant portion of that experience specifically focused on designing, implementing, and managing network infrastructure in AWS or similar cloud environments.

• Proven experience architecting and operating large-scale AWS network environments, including the design and implementation of hub-and-spoke and multi-region topologies using AWS Transit Gateways and AWS Cloud WAN for high availability, scalability, and cost optimization.
  
  
• Hands-on experience designing inter-VPC and inter-account connectivity patterns (e.g., VPC peering, Transit Gateway attachments, Cloud WAN core networks, and routing domains), including segmentation strategies for production, staging, and non-production workloads.
  
  
• Proficiency in Terraform or similar Infrastructure as Code (IaC) tools for automating network configuration, including reusable modules for VPCs, Transit Gateways, Cloud WAN segments, route tables, and security policies.
  
  
• In-depth knowledge of networking protocols, including TCP/IP, BGP, OSPF, VLANs, VPNs, and DNS, with specialized experience managing Amazon Route 53 hosted zones and Cloudflare DNS/CDN configurations, and the ability to apply these in cloud-based architectures (e.g., dynamic routing over Direct Connect or site-to-site VPN integrated with Transit Gateway / Cloud WAN).
  
  
• Strong understanding of network security principles and best practices, including firewalls, IDS/IPS, encryption, access control, and the application of these controls at the VPC, Transit Gateway, and Cloud WAN layers to enforce least-privilege and zero-trust patterns.
  
  
• Experience with network monitoring and performance optimization tools such as CloudWatch, VPC Flow Logs, and AWS Direct Connect, including baselining, capacity planning, and proactive detection of routing and latency issues in large-scale topologies.
  
  
• Ability to collaborate effectively with cross-functional teams, including Systems Engineers, Developers, Security, and Architects, to translate application and business requirements into resilient AWS network architectures.
  
  
• Excellent troubleshooting and problem-solving skills, with a focus on identifying and resolving complex network issues across on-premises, Direct Connect, VPN, Transit Gateway, Cloud WAN, and VPC boundaries.
  
  
• AWS certification(s) such as AWS Certified Solutions Architect – Associate or AWS Certified Advanced Networking – Specialty is preferred.
  
  
• Proven track record of designing and implementing scalable and resilient network solutions in a production environment, including multi-region failover, disaster recovery connectivity patterns, and change-managed rollouts using IaC.
  
  
• Strong communication skills and the ability to articulate network architecture and design decisions to both technical and non-technical stakeholders, including clear documentation of routing policies, segmentation models, and connectivity patterns.

#LI

About the role

As the Associate Product Manager on the Internal Tools team, you will define and build the systems, platforms, and automation that power how our go-to-market team operates, engages with customers, and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency, lead generation, and revenue performance across the business.

This role is both strategic and execution-focused: you will own the vision, roadmap, and outcomes of internal marketing tools—spanning communication platforms, automation and operations platforms, reporting platforms, and our marketing website—enabling the marketing team to execute on company-wide strategy at scale.

A major focus will be launching and iterating on tools and automation that help our marketing team capture, manage, and convert leads more effectively—while ensuring the systems they rely on are fast, reliable, and deeply integrated with Podium’s broader platform.

What you will be doing:

• Product Vision and Roadmap: Define and drive the vision and roadmap for internal marketing platforms and automation that elevate team performance, streamline workflows, and enable more effective customer engagement. Own the strategy for communication platforms, automation tools, reporting infrastructure, and the marketing website.
• AI and Automation Integration: Identify and implement opportunities to apply AI and automation within marketing workflows, reducing manual effort, improving decision-making, and increasing the quality and consistency of customer interactions.
• Zero to One Product Development and Ownership: Lead the end-to-end development of new internal products, platforms, and systems—from concept through launch. Own the adoption, performance, and measurable impact on key business outcomes such as lead conversion, campaign efficiency, and reporting accuracy.
• Cross-Functional Collaboration: Collaborate with Marketing, Sales, Customer Success, Finance, and Engineering teams to identify needs, define requirements, and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally, ensuring buy-in across the organization.
• Customer Insights and Feedback: Engage directly with internal users—primarily the marketing team—to gather feedback and insights that drive product improvements and future innovation.
• Data-Driven Decisions: Leverage product, usage, and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.
• Executive Communication: Communicate effectively with executive leadership, demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.

What you should have:

• 1+ years of product management experience with a track record of successfully delivering web-based products, ideally in SaaS, marketing technology, or communication tools.
• High agency and ownership, with a willingness to tackle problems end-to-end, learning what’s necessary along the way to ensure successful outcomes.
• Enthusiasm for AI, with a solid understanding of AI systems, including autonomous agents and their practical applications in marketing and automation contexts.
• Proven experience in fast-paced technical environments, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones.
• Demonstrated ability to manage the entire product lifecycle, from concept to launch, and continuously optimize for growth and user success.
• Strong collaboration skills, with a proven ability to work cross-functionally with engineering, design, AI, and marketing teams to deliver high-impact products.
• Strong analytical skills, with hands-on experience in SQL and data visualization tools to drive data-informed product decisions and measure success.
• Excellent written and verbal communication skills, with the ability to clearly articulate product strategies, updates, and insights to a wide range of audiences, including executive leadership.
• Experience leading the development of new products from scratch, with a strong bias toward action and execution in dynamic, fast-moving environments.
• A passion for helping teams work smarter and enabling businesses to engage with customers more effectively through innovative internal tools.

Why you’ll love working here: 

• Podium is the best place to work to:
  • Join the leaders in AI agents
  • Unlock career-defining growth
  • Build with world-class talent
  • Make a real impact on local business

Benefits: 

• (If local to Utah) Work in this building in Lehi, UT 5 days a week
• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Territory: This role covers the state of Utah.

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. 

Primary Responsibilities:

• Work with assigned COS to grow, maintain & support existing customers 
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving 
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. 
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications:

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2  years of sales experience 

Knowledge, Skills, and Abilities:

• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills 
• Ability to think strategically as well as execute tactically 
• Must act with a sense of urgency 
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
• Demonstrated ability to quickly learn software and reporting systems

Physical Demands & Work Environment:

• Duties are typically performed in a medical office or hospital setting.
• This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
• Duties may require working outside normal working hours (evenings and weekends) at times.
• 25-50% travel required

In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

What You’ll Do 

NetDocuments is seeking a Business Development Representative to help generate new, qualified sales opportunities for our North America sales team. The Business Development Representative will report to the Senior Manager. The ideal candidate will have experience with top of funnel account-based territory strategy, strategic outbound prospecting, prospect qualification, and deep alignment with sales counterparts to establish dedicated plays around unique territory needs.   

You will: 

• Effectively manage, qualify, and grow sales pipeline  
• Prospect a greenfield territory to generate quality, sales ready pipeline  
• Effectively nurture and qualify leads from cold prospecting, marketing, and other sources  
• Qualify prospects prior to setting and completing demo appointments  
• Maintain current and relevant information on potential customers in Salesforce + contribute further account research and intelligence  
• Other duties as assigned 

What You’ll Need to be Successful 

• Associate or bachelor's degree in business related field (preferred) 
• 1+ year relevant experience in a sale's specific role 
• Previous software sales experience.  
• Previous Federal and Public Sector experience.  
• Experience in developing and managing a geographic sales territory.  
• Experience in working with law firms.  
• Experience or knowledge of artificial intelligence/automation use cases tied to SaaS products. 

What Will Make You Stand Out (optional) 

• Relationship Builder 
• Organizational Skills 
• Communication Proficiency 
• Presenting  
• Collaboration Skills 
• Customer Orientation 
• Problem Analysis 
• Business Orientation 
• Coachability 
• Eagerness to Lead 
• Curiosity 
• Motivation to Grow in Sales 

What You’ll Love About NetDocuments 

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $55,000- $65,000 base + Variable

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations