About the Role

iCapital is looking to hire a DevOps Database Engineer to join the Platform Infrastructure team. This role is responsible for owning the performance, reliability, security, and operation of the company’s SQL and NoSQL database platforms.  The role operates within a database team who partners with application engineering, platform, and security teams to ensure databases are scalable, resilient, secure, and observable across all environments.

Responsibilities

• Own end to end performance of SQL and NoSQL databases across environments, including query optimization, indexing strategies, execution plan analysis, and tuning of database runtime parameters (i.e. PostgreSQL query plans, MongoDB indexes, DynamoDB access patterns).
• Prevent performance regressions proactively through representative load testing, performance analysis tooling, and CI or CD validation gates.
• Partner with application teams on schema design, data modeling, and workload driven performance improvements, including relational schemas, document models, and NoSQL access patterns.
• Design, operate, and harden production grade SQL, NoSQL, and document database systems with strong replication, failover, backup or restore, and security controls.
• Define, implement, and validate backup and disaster recovery strategies, including routine restore testing and compliance with RPO and RTO objectives.
• Establish SLIs and SLOs for database health, including latency, error rates, contention, replication lag, storage growth, and cache efficiency across SQL and NoSQL databases.
• Deliver actionable dashboards and alerts and maintain operational runbooks alongside up to date documentation.
• Lead or participate in production incident response and post incident reviews related to database platforms.
• Enforce database security best practices in partnership with InfoSec, including least privilege access, RBAC, auditing, encryption, secure secret handling, access reviews, and secure service to database authentication across SQL and NoSQL data stores.
• Codify database infrastructure and operations using Infrastructure as Code such as Terraform and CI or CD pipelines.
• Standardize baseline configurations, schema migration practices, and operational guardrails across relational, document, and NoSQL databases.

Qualifications

• Hands‑on experience operating production‑scale SQL and NoSQL databases, with strong troubleshooting skills under pressure
• Experience with managed cloud database services, including SQL and NoSQL databases (i.e. AWS RDS and Aurora PostgreSQL, MongoDB Atlas, DocumentDB, DynamoDB)
• Deep expertise across the following areas like performance tuning, indexing, query optimization, vacuum/auto vacuum, bloat management, data modeling, backup/restore, capacity planning, scalability design, and cost and performance tradeoffs
• Experience with observability, alerting, and operational metrics for data platforms
• Automation‑first mindset with hands‑on experience in Infrastructure as Code, Gitlab CI/CD pipelines, and repeatable operational runbooks
• Experience with IAM‑based access controls, KMS and encryption, secrets management, and compliance‑driven governance controls
• Proven experience developing and maintaining Terraform modules
• Strong Linux fundamentals and scripting experience such as Bash or Python
• Experience with Docker and Kubernetes for database‑adjacent workloads

Benefits

The base salary range for this role is $110,000 to $135,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to a hire a Vice President to join the Platform Infrastructure team. This team plays a critical role in keeping the production and development environments running smoothly and securely.  This role will utilize advanced cloud capabilities to facilitate Platform Infrastructure strategy of market agility and lean operating principles with a strict focus on quality to meet the ever-growing demands of clients. The ideal candidate is highly collaborative, creative, intellectually curious and passionate about forming and implementing cutting-edge cloud computing capabilities. As a Platform Engineer, this individual will be wearing multiple hats in a highly visible role interacting with all aspects of the business.

Responsibilities

• Build highly available solutions across the entire SDLC stack with a primary focus on an internet facing fintech site.
• Coordinate the relationship between the Platform Infrastructure team and the Information Security Team in remediating security issues related to platforms, CI/CD pipelines, or development tools.
• Contribute to security best practices for shifting security left and establishing a strong security culture within the DevOps and Platform Infrastructure team.
• Develop and maintain tools to support the development environment on MacOS and Linux tool environment with focus on improving developer productivity.
• Maintain site reliability with a focus on building highly scalable systems integrating resiliency and high availability at all levels.
• Develop software and tooling to secure and automate cloud infrastructure building software delivery capabilities with fully automatic workflows.
• Design and operate a Kubernetes environment for container management and orchestration.

Qualifications

• 6+ years of DevOps or SRE experience with 4+ years of AWS experience
• 6+ years of CI/CD pipeline development in GitLab, GitHub, or similar frameworks
• 3+ years of experience with security best practices in AWS, including remediating SecurityHub findings
• 3+ years of experience with DevSecOps tools, including SAST tools, DAST tools, and SCA tools
• Microservices (Docker, Kubernetes) experience in a production environment is strongly desired
• Strong Linux OS-level and command-line and scripting knowledge and configuration management principles
• Working knowledge of databases such as MongoDB, Postgres, and DynamoDB
• Coding beyond simple scripting with strong opinions on maintainable and reusable code in Python, Ruby or Java is desired
• Experience with computer provisioning on a Cloud based platform using Terraform or Cloud formation 
• Exceptional analytical skills and able to apply knowledge and experience in decision-making to arrive at creative and commercial solutions 
• Experience building a Microservice based architecture
• Strong written and verbal communication skills
• Able to design and implement complex, but easily managed, automated infrastructure
• A desire to share, teach and learn as part of a team 
• Expert level knowledge of networking

• Experience with distributed systems design, maintenance, and hands-on troubleshooting

• Experience with debugging issues with the FIX protocol to include maintaining and establishing fix sessions and or session management + order routing
• Experience in system tuning and performance testing
• AWS certifications are a plus

Benefits

The base salary range for this role is $150,000 to $170,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT THIS ROLE

As a Software Development Engineer in Test (SDET III), you will be a pillar of our Software Quality team, ensuring the performance and reliability of an AI-driven platform that operates in the real world. You will partner with engineers and product managers to architect scalable automation frameworks and drive a culture of technical excellence. We are looking for a high-level individual contributor who doesn't just find bugs, but engineers the infrastructure that prevents them.

This role is based in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Framework Architecture: Design, implement, and maintain scalable automation frameworks from scratch for UI (web/mobile), API, and backend services.

• Technical Leadership: Lead quality initiatives for complex, multi-service projects, providing architectural guidance and performing deep-dive code reviews for test code.

• CI/CD Integration: Own the integration of automated test suites into DevOps pipelines to ensure seamless execution and rapid feedback loops for the engineering team.

• Root Cause Analysis: Debug complex distributed systems to identify root causes across application code, infrastructure, and network configurations.

• Performance & Reliability: Design and execute sophisticated load, stress, and performance tests to ensure system stability under peak traffic and real-world conditions.

• Tooling Development: Build custom internal tools and dashboards to improve developer productivity, test data management, and environment orchestration.

• Test Case Management: Strategize and maintain comprehensive test coverage, utilizing manual testing only where automation is not feasible or effective.

• Cross-Functional Collaboration: Partner with stakeholders to define quality metrics and ensure all applications meet LVT’s high standards before deployment.

OUR IDEAL CANDIDATE

• Technical Education: Holds a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.

• Programming Mastery: Expert-level proficiency in at least one major language (e.g., Python or TypeScript) with a focus on writing clean, maintainable, and DRY code.

• Automation Expertise: 5+ years of hands-on experience with modern tools like Playwright, Selenium, or Appium, and API frameworks such as PyTest.

• Architecture Knowledge: Deep understanding of microservices, REST/GraphQL APIs, and the communication protocols of distributed systems.

• DevOps Proficiency: Experienced with Docker, Kubernetes, and cloud platforms (AWS, Azure, or GCP), including managing CI/CD tools like GitHub Actions or Jenkins.

• Data Savvy: Advanced SQL skills and experience testing NoSQL databases such as MongoDB or DynamoDB.

• Security & Observability Mindset: Familiarity with automated security scanning (SAST/DAST) and monitoring stacks like ELK, Splunk, or Datadog.

• Mentorship: A proven track record of mentoring junior-to-mid-level SDETs and fostering a culture of technical rigor and excellence.

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

The Data Engineering team (DAENGR) is the backbone of Route's data ecosystem. We are primarily responsible for the data infrastructure, quality, standards, frameworks, and architecture that power enterprise data, reporting, and analytics across the entire organization. We solve problems of poor data quality and limited accessibility, simplify reporting for teams outside of data engineering, and monitor the uptime, security, and consistency of the majority of Route's data lifecycle. We collaborate closely with every corner of the business to make data a first-class citizen at Route.

The opportunity

This is a rare chance to shape the data destiny of a young, fast-growing company at an inflection point. As Route moves into the AI era of data infrastructure, you'll have the opportunity to leave a lasting legacy — exploring new systems and designs, and building tools that genuinely change how Route operates day to day. We are actively migrating from legacy Snowflake pipelines into a modern Databricks-first architecture, building out an Enterprise Data Warehouse (EDW) with a normalized 3NF core, and laying the groundwork for AI-ready data systems. You'll be co-authoring the next chapter of data at Route.

The ideal candidate is organized and articulate in their thinking, able to adapt and compromise to keep pace with business needs, but firm enough to push back when security and data integrity are at stake. We aim to help Route improve profitability, cash flow, and return on investment by providing accurate data to make informed decisions and process improvements.

What you’ll do

• Build and maintain ELT pipelines that ingest data from systems.
• Co-own the mapping and migration of source data into the new 3NF EDW, ensuring data integrity, reducing redundancy, and maintaining automated unit and data tests.
• Develop data observability processes and monitoring dashboards to track pipeline health, freshness, and data quality across Databricks.
• Build new data and AI-powered tooling to improve the productivity of the data engineering team and broaden self-service data access for Route employees and external partners.
• Help harden the Integration Pipeline by automating deployment of shared staging and production infrastructure for new pipelines and managing dependency updates for dbt and CI templates.
• Support the full migration from Snowflake to Databricks, targeting completion by end of Q2 2027, including reporting services and ingest/egress jobs.
• Coordinate with engineering, analytics, product, and business teams to define and prioritize data requirements and ensure end-to-end data lifecycle coverage for existing and new products.
• Champion data democratization, help establish a company-wide data retention policy, and expand the foundation for a self-service Silver layer (EDW) that serves as a single source of truth.

What we’re looking for

• 5+ years of formal, professional data engineering experience
• 4+ years of SQL, fluency in complex transformations, window functions, query optimization
• 3+ years of python, data pipeline development, scripting, testing, and package management (Poetry)
• 2+ years of experience with AWS (e.g. - S3, RDS, DMS, DynamoDB) across data-related services
• 1+ years of experience using Databricks, our primary development platform for this role
• Experience using Terraform and GoLang
• PagerDuty / Grafana / Tableau, preferred experience
• Understanding of third normal form (3NF) data modeling and when to apply it
• Knowledge and application of data theory
• Working knowledge of data security practices and least-privilege access standards
• Experience with data access controls in cloud environments (IAM roles, catalog permissions, etc.)

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $138,000 - $146,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

What You’ll Do 

NetDocuments is seeking a Data Architect to lead the design and evolution of our enterprise data platform as we scale our legal document management solutions. In this role, you will define the architecture that powers how billions of documents are stored, processed, and surfaced, ensuring scalability, reliability, and security in a highly regulated environment. 

You will operate at the intersection of cloud transformation, large-scale distributed systems, and data governance, partnering closely with Engineering, Product, Security, and leadership to drive strategic data initiatives across the organization. 

You will: 

Lead Data Architecture & Cloud Transformation 

• Define and drive the architectural strategy for migrating large-scale, on-premises data systems to AWS, including re-platforming and re-architecture efforts. 

• Establish migration patterns, data residency strategies, and cutover plans that minimize risk and downtime. 

• Design and evolve cloud-native data architectures that support long-term scalability and performance. 

• Own Scalable Data Platforms 

• Lead the architecture of large-scale NoSQL data systems, including Couchbase, DynamoDB, and related technologies. 

• Oversee the design and governance of our Snowflake-based data platform, including data modeling, ingestion pipelines, and access patterns. 

• Ensure systems are optimized for performance, reliability, and cost efficiency at scale. 

Build Event-Driven Data Systems 

• Architect and implement event-based data infrastructure using technologies such as Kafka, SQS, and SNS. 

• Define standards for event schema design, topic management, consumer patterns, and data lineage. 

• Enable reliable, scalable, and observable data flows across distributed systems. 

• Drive Data Governance & Security 

• Establish and enforce data governance standards, including classification, access controls, encryption, retention, and auditability. 

• Ensure alignment with regulatory frameworks such as SOC 2 Type II and HIPAA. 

• Partner with Security teams on threat modeling and risk mitigation for data infrastructure. 

Influence Strategy & Execution 

• Lead architectural reviews, RFC processes, and documentation standards. 

• Partner with engineering leadership to influence roadmap prioritization through data-driven insights. 

• Represent the data platform in cross-functional planning and executive-level discussions. 

What You’ll Need to Be Successful 

• 10+ years of experience in data engineering, database engineering, or data architecture roles. 

• Strong experience designing and scaling large-scale NoSQL databases such as Couchbase, DynamoDB, or similar technologies. 

• Deep expertise in building cloud-native data platforms on AWS. 

• Experience leading complex on-premises to cloud migration initiatives. 

• Hands-on experience with event-driven architectures using Kafka, SQS, SNS, or similar technologies. 

• Experience with modern data platforms such as Snowflake or comparable data warehouses/lakes. 

• Strong understanding of distributed systems, scalability, and performance optimization. 

• Ability to evaluate complex architectural tradeoffs and make sound technical decisions. 

• Excellent communication skills, with the ability to translate complex concepts to both technical and non-technical stakeholders. 

• Bachelor’s degree in Computer Science or equivalent practical experience. 

What Will Make You Stand Out 

• Experience in legal technology, SaaS, or other regulated industries. 

• AWS certifications such as Solutions Architect Professional or Database Specialty. 

• Experience with infrastructure-as-code tools such as Terraform or CDK. 

• Proven experience designing enterprise-scale data governance and compliance frameworks. 

What You’ll Love About NetDocuments   

• The People!   

• HSA company contribution   

• 401K match at 4%    

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore  

Compensation Transparency  

The compensation range for this position is: $210,000 - $230,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.