What you’ll do 

Pindrop is looking for a high-performing Senior Platform Product Manager to drive strategy and development for the Pindrop Platform — the shared foundation that powers our products (Protect, Passport, and Pulse) and a set of platform capabilities exposed directly to customers, such as Pindrop Intelligence. You’ll ensure that our platform is scalable, reliable, easy to build on, and delivers differentiated value both to internal product teams and to customers consuming platform features directly.

Market analysis & customer insight

• Stay ahead of competitive and industry trends in platforms, data products, and developer ecosystems.Partner with Product and GTM teams to understand how Protect, Passport, Pulse and other product lines depend on the Pindrop Platform today and what they will need next.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.
• Operate internal and external steering forums to align stakeholders on priorities and investments for the platform.

Vision & roadmap for the Pindrop Platform

• Set the overall vision, strategy, and success measures for the Pindrop Platform as a product in its own right.
• Define how shared platform capabilities (data, AI/ML services, APIs, integrations, observability, security, entitlements, and configuration) evolve to support Protect, Passport, Pulse and future products.
• Own and maintain prioritized platform roadmaps, balancing foundational investments (scalability, reliability, security, cost efficiency) with new capabilities and externalized features like Pindrop Intelligence.
• Write clear user and system narratives that describe how internal product teams, and end customers will interact with Pindrop Platform capabilities.
• Define, document, and communicate objectives, requirements, and constraints for platform initiatives and releases.
• Engage with executive and cross-functional stakeholders to obtain buy-in, make tradeoffs, and raise escalations when needed.

Execution & delivery

• Drive end-to-end execution for platform initiatives, from discovery and design through delivery and launch.
• Work with engineering and engineering leadership to design and deliver high-quality, continuous releases of platform services, APIs, and data products.
• Manage platform capabilities across their lifecycle, from initial MVPs to scaled, hardened services adopted across multiple products.
• Integrate new technology from research and product teams into the platform in a way that is reusable, well-abstracted, and easy to adopt.
• Collaborate with go-to-market partners to position platform capabilities (such as Pindrop Intelligence) and accelerate customer adoption and time to value.
• Partner with marketing to set positioning and develop market-facing materials, demos, and content for platform features where they are directly consumed by customers.
• Grow platform adoption and influence by assisting Sales, Customer Success, and Solutions Engineering with identifying key customer segments, building pipeline, and closing opportunities where platform capabilities are a differentiator.

Who you are

• You are passionate about platforms, APIs, and developer experiences, and you understand how strong platform strategy accelerates product teams and unlocks new customer value.
• You care deeply about security, reliability, and performance, and you are comfortable working in a space that spans voice, identity, fraud, and AI/ML-powered intelligence.
• You have a high degree of integrity and trustworthiness.
• You have a strong sense of personal ownership and responsibility in accomplishing the organization’s goals.
• You are entrepreneurial with a high level of energy, dedication, and an unrelenting drive to succeed and win.
• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution.
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed.
• You take accountability, do the things you say you’ll do, under-promise and over-deliver.
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”.

Your skill-set

• 5–7 years of product management experience in B2B SaaS, with significant time spent on platform, infrastructure, or shared services (e.g., data platforms, API platforms, developer platforms, or similar).
• Experience working with cloud-native architectures and highly distributed systems; familiarity with how platform decisions impact reliability, performance, cost, and security.
• Proven experience defining and executing go-to-market strategy for platform or API / data products, including positioning, packaging, pricing, and launch planning.
• Demonstrated ability to partner closely with Sales, Marketing, Customer Success, and Solutions Engineering to translate platform capabilities into clear value propositions, customer narratives, and enablement.
• Experience creating and scaling internal platforms that serve multiple product teams or business units, OR externalized platforms / APIs used directly by customers and partners.
• Technical background or strong technical fluency; you can work closely with engineering on APIs, data models, integration patterns, and system tradeoffs would be a big plus.
• Experience within a SaaS company required; experience in security, identity, fraud, or risk is a plus but not required.
• Proven track record of successful product or platform launches and meaningful impact on adoption, usage, or business outcomes.
• Comfortable rolling up your sleeves to dig into details, understand edge cases, or help unblock teams.
• Strong leadership and communication skills — you can bring clarity to complex technical topics and drive alignment across engineering, product, GTM, and executive stakeholders.
• Transparent and open about what works and what doesn’t; you use data and feedback to iterate quickly.

Within 30 days, you’ll

• Complete onboarding and understand Pindrop as a product portfolio and the voice security space.
• Learn the core capabilities of the Pindrop Platform and how Protect, Passport, and Pulse are built on top of it.
• Meet your key partners across Product, Platform Engineering, Protect/Passport/Pulse teams, Sales, Marketing, Customer Success, and Solutions Engineering.
• Review existing platform roadmaps, customer feedback, and GTM materials for platform features (including Pindrop Intelligence).

Within 60 days, you’ll

• Refine and socialize a clear problem/opportunity framing for your initial focus areas on the Pindrop Platform.
• Own and update a portion of the platform roadmap, aligning it with product needs and GTM priorities.
• Lead discovery with internal product teams and select customers/partners to validate requirements for upcoming platform initiatives.
• Collaborate with GTM partners to shape positioning, messaging, and launch plans for at least one upcoming platform or Pindrop Intelligence enhancement.

Within 90 days, you’ll

• Fully own a meaningful slice of the Pindrop Platform roadmap and associated KPIs.
• Drive at least one platform initiative from definition through execution, partnering closely with engineering and GTM teams.
• Establish lightweight rituals (reviews, steering, reporting) that bring clarity to platform priorities, tradeoffs, and status.
• Identify and propose medium-term platform and GTM bets that can unlock new value for products and customers.

What’s in it for you 

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

What we offer 

As part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with great benefits:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Remote-first culture

This position is contracted through Alcor BPO.

#LI-Remote

Project Description

We are looking for an experienced Data Engineer with deep expertise in Databricks to join our advanced analytics and data engineering team. The ideal candidate will play a key role in designing, building, and optimizing large-scale data solutions on the Databricks platform, supporting business intelligence, advanced analytics, and machine learning initiatives. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performance data pipelines and architectures.

Technologies

• Databricks (including Spark, Delta Lake, MLflow)
• Python/Scala
• SQL
• ETL concepts
• Distributed data processing
• Data warehousing
• Cloud Platforms & Storage

What You'll Do

• Lead the design, development, and deployment of scalable data pipelines and ETL processes using Databricks (Spark, Delta Lake, MLflow);
• Architect and implement data lakehouse solutions, ensuring data quality, governance, and security;
• Optimize data workflows for performance and cost efficiency on Databricks and cloud platforms (Azure, AWS, or GCP);
• Collaborate with data scientists, analysts, and business stakeholders to understand data requirements and deliver actionable insights;
• Mentor and guide junior engineers, promoting best practices in data engineering and Databricks usage;
• Develop and maintain documentation, data models, and technical standards;
• Monitor, troubleshoot, and resolve issues in production data pipelines and environments;
• Stay current with emerging trends and technologies in data engineering and Databricks ecosystem;

Job Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field;
• 5+ years of experience in data engineering, with at least 2 years of hands-on experience with Databricks (including Spark, Delta Lake, and MLflow);
• Strong proficiency in Python and/or Scala for data processing;
• Deep understanding of distributed data processing, data warehousing, and ETL concepts;
• Experience with cloud data platforms (Azure Data Lake, AWS S3, or Google Cloud Storage);
• Solid knowledge of SQL and experience with large-scale relational and NoSQL databases;
• Familiarity with CI/CD, DevOps, and infrastructure-as-code practices for data engineering;
• Experience with data governance, security, and compliance in cloud environments;
• Excellent problem-solving, communication, and leadership skills;
• English: Upper Intermediate level or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Sep 25, 2025 12:50

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

As an Analyst at Pearl, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments. 

What You’ll Do

• Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
• Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership
• Perform descriptive and prescriptive analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends 
• Track and implement business metrics to drive continuous improvement and support data-driven decision-making 
• Act as a lead analyst, gaining deep insights into customers to inform strategic decisions

What We’re Looking For

• 3+ years of experience in product analytics (preferably within e-commerce or customer experience products)
• Proficiency in analysis and business modeling using Excel 
• Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus 
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer 
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis 
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results 
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills 
• Ability to communicate effectively with all levels of management and partners from a variety of business functions 
• English proficiency (at a strong upper-intermediate level)

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

We’re looking for an analytical and solutions-driven Operations Specialist to help us grow our ride-hailing operations in Ukraine.

Please note that this is a full-time permanent employment opportunity.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

As an Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

You will be leading local operations projects and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable.

Your daily adventures will include:

• Managing and supporting operations projects by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind.
• Developing strategies to strengthen the driver's value proposition, to grow our supply base, performance, and retention continually.
• Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights.
• Identifying trends, risks, and improvement opportunities on a local level that may impact the business.
• Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.
• Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals.

• You are a great collaborator with excellent negotiation and communication skills (both verbal and written) in English and Ukranian.
• You have an expertise in project management.
• You bring structure and can manage projects with multiple contributors.
• You have a strong sense of ownership with a hands-on approach.
• You thrive in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility
• Impact millions of customers and partners in 600+ cities across 50 countries
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Get a rewarding salary and stock option package that lets you focus on doing your best work
• Enjoy the flexibility of working in a hybrid mode
• Take care of your physical and mental health with our wellness perks
• Be part of an international and diverse team, in which we ensure a cooperative work environment

*Some perks may differ depending on your location.

About the Role

 As Analyst, International Operations, you’ll turn raw HR data into real business impact, shape predictive insights for leaders, and help architect the future of workforce intelligence at our company. 

What You’ll Do

• Build predictive models for workforce planning, retention, hiring, and compensation—shifting us from reporting to proactive, forward-looking insights. 
• Integrate data from different data hubs (HRIS, ATS etc.) to create real-time dashboards in Power BI. 
• Automate and maintain agentic AI across People Ops to accelerate decision-making. 
• Own the accuracy of People Insights dashboards—monitor refresh cycles, troubleshoot issues, and ensure top-quality predictive outputs. 
• Build and enhance Power BI dashboards, SQL queries, and data models to support new programs and analytics needs. 
• Use AI tools (Power BI Copilot, AutoML, ChatGPT) to streamline data prep, generate insights, and scale predictive analytics. 
• Partner with stakeholders to gather requirements and continually evolve metrics, dashboards, and AI-driven features. 

What We’re Looking For

• 1.5+ years of experience in analytics or HR operations.
• Proficiency with analytical tools and systems such as Power BI, SQL (basic), Python (basic) and Excel (including macros).
• Experience with predictive analytics, modeling, or forecasting.
• Experience working with project management tools like Microsoft Project, Asana, or similar platforms.
• Strong stakeholder management skills and experience gathering, clarifying, and prioritizing requirements.
• At least upper-intermediate English level.
• Strong attention to detail, analytical thinking, and problem-solving abilities.

About the Role

As a Bilingual Customer Service Representative at Pearl, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.

What We’re Looking For

• Ability to work during German business hours
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with customer-support-relevant AI usage language

Why You’ll Love Working With Us

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

About the Role

As a Lead Software Engineer in our Machine Learning department, you will take ownership of high-impact initiatives that drive product quality, monetization, and user experience. You’ll apply your expertise in Python, data analysis, and modern AI tools to build, deploy, and optimize ML solutions end-to-end. This is a hands-on technical role that blends data science and engineering to deliver measurable business outcomes. You’ll collaborate closely with cross-functional stakeholders and contribute to evolving areas such as LLMs, Generative AI, and ML infrastructure. The role offers exposure to complex data challenges and the opportunity to shape Pearl’s AI-driven capabilities.

What You’ll Do

• Build, train, and deploy ML models that improve product performance and monetization.
• Collaborate with data, product, and engineering teams across multiple internal initiatives.
• Design and implement data pipelines for extraction, transformation, and analysis.
• Apply statistical and machine learning techniques to real-world business problems.
• Work on projects involving LLMs and Generative AI technologies.
• Analyze large datasets to identify trends, insights, and optimization opportunities.
• Integrate ML models into production systems and monitor their performance.
• Communicate findings and recommendations clearly to technical and non-technical stakeholders.
• Experiment with emerging AI tools and methodologies to enhance existing workflows.
• Ensure data quality, reliability, and scalability in all deliverables.

What We’re Looking For

• 3+ years of hands-on experience in ML Engineering or Data Science.
• 5-6+ years total experience in software or data engineering.
• Strong programming skills in Python.
• Proficiency in SQL for data querying and analysis.
• Solid understanding of data processing, analysis, and visualization.
• Experience with LLMs / Generative AI tools (e.g., OpenAI, Copilot, Cursor).
• Ability to build and deploy ML models end-to-end.
• Strong analytical and problem-solving mindset.
• Experience with .NET for integration work 
• Upper-intermediate English proficiency (B2 or higher). 
• Familiarity with Databricks or similar data platforms (nice-to-have).
• Exposure to AWS or other cloud-based ML environments (nice-to-have).

About the Role 

As an Analyst at Pearl, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments. 

What You’ll Do

• Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business
• Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business 
• Package and communicate findings and recommendations to a broad audience (including senior leadership)  
• Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends 
• Implement and track business metrics that will help drive the business
• Help determine growth strategy from a marketing and operations perspective 
• Opportunity to operate in an individual capacity as a lead analyst to understand the customer and guide informed strategic decisions & executions

What We’re Looking For

• 5 years of experience in e-commerce/customer experience products
• Proficiency in analysis and business modeling using Excel 
• Experience with Google Analytics, BigQuery, PowerBI, and Python / R 
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer 
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis 
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results 
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills 
• Ability to communicate effectively with all levels of management and partners from a variety of business functions 
• Advanced English level 

About Sisense

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Full-Stack Engineer (Node/React), you will play a key role in building and enhancing the core platform that powers embedded AI analytics. You will work across the full stack — from backend services and APIs to modern frontend interfaces — helping to deliver high-performance, scalable, and delightful experiences for both developers and end users.

This is a hands-on role with real ownership, where you’ll contribute to features that directly impact how customers embed intelligence into their products.

Key Responsibilities

• Develop and maintain full-stack features using Node.js (backend) and React (frontend).
• Build and optimize scalable APIs and backend services that power our embedded analytics capabilities.
• Create responsive, performant, and user-friendly frontend interfaces.
• Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality solutions.
• Participate in code reviews, architectural discussions, and technical decision-making.
• Contribute to improving platform performance, reliability, and developer experience.
• Help implement features related to Sisense Intelligence (agentic AI, conversational interfaces, predictive analytics).

About You

• 3-5 or more years of full-stack development experience with strong proficiency in Node.js and React.
• Solid understanding of modern web technologies, REST/GraphQL APIs, and frontend architecture.
• Strong problem-solving skills and ability to break down complex requirements into clean, maintainable code.
• Comfortable working independently in a remote-first environment with high ownership.
• Advanced English (team in Israel)
• Passion for best coding practices, user experience, and using AI tool to enhance development responsibly.

Nice to Have

• Experience with TypeScript, Next.js, or modern frontend frameworks.
• Experience building scalable backend services and responsive user interfaces.
• Exposure to cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Background in data-intensive applications, BI/analytics tools, or developer platforms.
• Familiarity with AI/ML concepts or building AI-powered user experiences.

OUR BENEFITS:

• We’re all working remotely.
• We hire only people we trust. All Sisensers join the company without a probation period.
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One.
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
• We support professional growth with access to the modern learning platform.
• We care about each other. All team members have extended medical insurance.
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is developing the next-generation Analytics Platform for application builders, allowing software companies to build better analytics experiences and drive better outcomes for their end users. We're continuously improving our market-leading product and need a sharp and talented Product Manager to join our team and help shape the future of the Sisense Platform. 

We are looking for…

The Sisense Product Team is looking for a skilled, experienced, technical, & hands-on Product Manager with experience in building modern B2B platforms, analytics, and exceptional developer-first platform experiences, to take our industry-leading embedded analytics platform to the next level. 

This role will be best suited for a creative, driven, technical product manager who can own and execute a significant segment in the transformative vision & strategy of our analytics platform, with a deep understanding of the needs and challenges faced by application builders who create products using our platform, and work closely with the engineering team to make that vision a reality.

Requirements

• You are an experienced, technical product manager with 2+ years of product management experience building large-scale SaaS B2B platforms. You understand what makes a platform desirable and sticky for technical users like PMs, developers, and analysts.
• You know the data analytics and BI ecosystem. You’re familiar with tools for data modeling, ETL, data visualization, and semantic modeling. You’re familiar with today’s leading products in this market.
• You have experience in working with AI technologies and shipping AI-powered product features.
• You are customer-obsessed and love partnering with customers to advocate for their needs, collaborate on feature design, and ensure their success.
• You have the ability to grasp complex technical concepts, simplify and break them down to articulate requirements, and communicate clearly and professionally to both technical and business audiences. 
• You are hands-on & detail-oriented. You regularly use quantitative usage data and qualitative insights from stakeholders and engineers. You keep asking “why,” challenge common assumptions, and ensure that what you build is what customers need & expect.
• You enjoy knowing what’s going on “under the hood” and can just as easily have a deeply technical conversation with the developer about a feature's design, or with a customer about the business value that a given technology provides.
• You have taken multiple product capabilities & features from ideation to impact. You can define priorities and lead cross-team efforts to create real customer value. You have a proven track record as a “make things happen” kind of person.
• You feel at home engaging in both inbound and outbound activities - from deep dives into design to leading webinars, meetups, and workshops.
• You enjoy working on a broad range of topics, with cross-functional teams, and collaborating with a diverse group of stakeholders, including partners, marketing, and salespeople.

Your Responsibilities:

• Take part in shaping the next generation of Sisense’s embedded analytics platform, collaborating with a diverse group of peers to overcome challenges and stay ahead of the pack in a highly competitive market.
• Define end-to-end requirements for Sisense’s core capabilities and drive their delivery from ideation & design, through engineering, to enablement and go-to-market.
• Identify, collect, analyze, and advocate for customer needs.
• Communicate the roadmap, vision, and strategy of your domain to key stakeholders.
• Create feature presentations and documentation to explain the capabilities to both internal and external audiences.
• Define, measure, report, and achieve success on KPIs that represent desired business outcomes.

Why you should join our team:

At Sisense, we’re redefining how application builders embed intelligence into their products.

Our platform sits at the intersection of modern data platforms and AI, enabling developers and product teams to deliver conversational, predictive, and agentic analytics experiences directly inside their applications.

If you’re a hands-on Product Manager who thrives at the crossroads of strategy, customer insight, and cutting-edge technology, this is your chance to own meaningful work in one of the most exciting areas of AI and data today.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Senior Full-Stack Engineer (Node/React), you will be a driving force behind the evolution of our core platform, powering the next generation of embedded AI analytics. This is a high-impact, hands-on role where you’ll own features from architectural design to testing and deployment, ensuring our frontend interfaces and backend services are as performant as they are intuitive.

Beyond day-to-day feature development for our customer-facing part of the application, you will be a key contributor to company-wide strategic projects. These initiatives are designed to push the boundaries of the Sisense ecosystem, directly influencing our product roadmap and evolving how our customers integrate intelligence into their own applications.

What You’ll Do

• Build and scale end-to-end features using React for modern, responsive frontends and Node.js for high-performance backend services. You will spend the majority of your time writing clean, production-ready code that powers our core platform.
• Play a key role in the continuous evolution of our platform by maintaining and bridging functionality within our AngularJS codebase, ensuring a seamless experience as we transition toward modern frameworks.
• Take full responsibility for the lifecycle of your features. You are expected to deliver mission-critical projects at the highest quality, ensuring they are performant, robust, and timely delivered with end-to-end excellence.
• Be responsible for testing of your delivery, including manual and automated testing.
• Heavily integrate AI tools (Cursor, Claude etc.) into your daily development process to accelerate your output, optimize code performance, and stay at the forefront of engineering efficiency.
• Actively brainstorm with peers to solve technical hurdles and refine product ideas. You will work on company strategic projects that move the needle for Sisense, directly impacting our long-term product trajectory.

About You

• You have 5+ years of experience building robust applications. You are highly proficient with React, TypeScript, and Node.js (Express.js/Nest.js experience is a significant plus).
• You possess a deep understanding of modern web standards, RESTful APIs, SOLID principles and the nuances of high-performance frontend development.
• You understand CI/CD processes and can apply your skills to develop and optimize pipelines.
• You don’t just write code; you deliver well-architected, maintainable solutions. You have got a skill for breaking down complex business requirements into clear, executable technical tasks.
• You are self-driven, take full accountability for your projects from start to finish, and aim to follow the highest quality standards.
• You are passionate about efficiency and responsibly leverage AI tools to boost your personal performance and stay at the cutting edge of development practices.
• You enjoy brainstorming and solving problems with a team. Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with BI/analytics tools, data-intensive applications, or building features that integrate AI/ML models.
• Hands-on exposure to cloud environments (AWS, GCP, or Azure) and containerization tools like Docker or Kubernetes.
• Familiarity with AngularJS is your advantage as we modernize our core platform.

OUR BENEFITS:

• We’re all working remotely 
• We hire only people we trust. All Sisensers join the company without a probation period
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers
• We support professional growth with access to the modern learning platform
• We care about each other. All team members have extended medical insurance
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are pushing the boundaries of embedded analytics and making AI-driven insights accessible at scale.

The Role

As a Platform Engineer, you will be a key member of one of our core engineering teams, responsible for designing, building, and evolving the foundational platform that powers Sisense’s embedded AI analytics capabilities. You will work on high-impact infrastructure, scalability, and developer experience challenges in a modern, cloud-native environment using Node.js and TypeScript.

This is a hands-on role where you’ll tackle complex technical problems, influence architectural decisions, and help shape the future of our developer platform.

Key Responsibilities

• Design, develop, and maintain core platform components using Node.js, Java and TypeScript.
• Work closely with architects and cross-functional teams to build scalable, reliable SaaS foundations for embedded analytics and AI features.
• Lead large and complex technical projects end-to-end, from design to production.
• Analyze and troubleshoot production systems, ensuring high availability and performance.
• Research, evaluate, and introduce new technologies and best practices to improve platform quality and developer experience.
• Mentor and guide team members, raise development standards, and contribute to a culture of technical excellence.

Requirements

• 5+ years of hands-on experience designing and developing backend applications with Node.js and TypeScript.
• Advantage : 3+ years as a Backend/Platform Engineer, with strong focus on infrastructure and SaaS platforms.
• Deep expertise in building scalable, event-driven, cloud-native architectures.
• Solid experience with the modern Node.js ecosystem (NestJS or similar frameworks is a plus).
• Strong knowledge of cloud platforms (AWS, GCP, or Azure), k8s and containerization technologies.
• Experience with monitoring, observability, and distributed systems troubleshooting.
• Excellent problem-solving, analytical, and communication skills.
• Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with OpenTelemetry, monitoring tools, or distributed tracing.
• Background in data-intensive platforms, analytics, or BI systems.

OUR BENEFITS:

• We’re all working remotely.
• We hire only people we trust. All Sisensers join the company without a probation period.
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One.
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
• We support professional growth with access to the modern learning platform.
• We care about each other. All team members have extended medical insurance.
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is the leading AI-powered analytics platform that helps software companies and product teams build smarter, embedded analytics experiences directly into their applications. With Sisense Intelligence - our suite of agentic AI capabilities - we empower application builders to deliver governed conversational analytics, accelerate development with natural language tools, and turn data into actionable insights and revenue.

We're investing heavily in the foundational platform that powers this vision and are looking for a sharp, technical Product Manager to help shape the next generation of our Data & Analytics Platform. You'll drive the core infrastructure, APIs, developer tools, and AI-enablement capabilities that make Sisense the most flexible and powerful choice for embedding intelligence at scale.

We are looking for…

The Sisense Product Team is seeking a highly motivated Technical Product Manager with a deep passion for platform products, data systems, developer experience, and AI-powered analytics.

This role suits someone who thrives working hand-in-hand with engineering teams, dives deep into technical architecture, and excels at turning complex platform challenges into clear, customer-focused product direction. You will own critical platform foundations that enable application builders to create scalable, secure, composable, and intelligent analytics experiences - from low-code/no-code tools to pro-code extensibility.

We're looking for a curious, analytical, and hands-on PM who is excited by deeply technical areas: infrastructure, platform services, data modeling, APIs, developer SDKs, AI integration, and the capabilities that power modern embedded analytics.

Requirements

• 1–3 years of experience in Product Management, Technical Product Management, Solutions Engineering, Software Engineering, or a similar role, with a strong technical foundation.
• Experience with platform products, developer tools, APIs, data platforms, infrastructure, embedded analytics, or AI/ML technologies is a strong advantage.
• Solid technical understanding and comfort engaging in discussions on architecture, system design, scalability, reliability, APIs, data modeling, and technical trade-offs.
• Ability to break down complex technical concepts into clear product requirements, user stories, prioritization frameworks, and actionable roadmaps.
• Excellent English communication skills; ability to collaborate effectively with technical (engineering, architecture) and non-technical (go-to-market, customers) stakeholders.
• Customer-obsessed mindset, with a talent for deeply understanding the needs of application builders, developers, and end-users, then translating them into high-impact platform solutions.
• Hands-on and detail-oriented, with a natural tendency to ask “why,” challenge assumptions, and relentlessly validate that delivered capabilities solve real problems.
• Comfortable working side-by-side with engineers on feature design, technical dependencies, implementation trade-offs, and connecting platform work to measurable customer and business value.
• Proven ability to lead product capabilities end-to-end: from discovery and validation through delivery, launch, and adoption.
• Strong prioritization and execution skills in a complex, cross-functional environment; bias for action and ownership.
• Experience working with AI technologies, LLMs, agentic systems, or shipping AI-powered capabilities is a significant advantage.

Your Responsibilities

• Own and drive key components of the Sisense Platform, focusing on foundational technical capabilities, infrastructure, APIs, data services, and developer-facing tools that power Sisense Intelligence and embedded experiences.
• Define clear product requirements for platform services, Compose SDK, MCP connectivity, AI integration layers, internal infrastructure, and extensibility features; drive them from discovery to launch and post-launch optimization.
• Partner closely with Engineering, Architecture, and Design teams to make smart, balanced product and technical decisions that balance speed, scalability, reliability, and innovation.
• Collaborate with customers, product leaders, and go-to-market teams to uncover needs, validate problems, and prioritize platform investments that deliver maximum impact for application builders.
• Work with other PMs to ensure seamless end-to-end experiences that let developers and product teams leverage the full power of Sisense’s AI-driven analytics engine.
• Prioritize backlog based on customer value, technical strategy, scalability, security, developer experience, and long-term platform health.
• Communicate roadmap, strategy, and decisions transparently to stakeholders across Product, Engineering, Support, Sales, Marketing, and Customer Success.
• Create high-quality internal and external documentation, presentations, and enablement materials that clearly articulate the value and usage of platform capabilities.
• Contribute to and help evolve Sisense’s overall platform strategy, ensuring it remains scalable, extensible, secure, AI-native, and developer-friendly.

Why you should join our team

Sisense is redefining embedded analytics by moving far beyond traditional dashboards. We deliver a full-stack Analytics Platform as a Service (AnPaaS) that combines powerful data modeling, composable embedding tools, and Sisense Intelligence - our agentic AI suite (including Assistant, Managed LLM, and MCP server) - to help application builders prototype faster, embed conversational analytics, and deliver governed, actionable insights directly inside their products.

In this role, you'll tackle challenging technical problems at the heart of the platform, influence foundational decisions that impact thousands of developers and end-users, and work alongside talented teams across Product, Engineering, Design, and Go-to-Market. If you’re passionate about platform thinking, technical depth, AI enablement, and building the infrastructure that powers other great products, this is your chance to make a significant impact in a fast-evolving space.

More about the role:

The Account Manager will provide Public Relations and Communications advisory services for a diverse portfolio of client accounts, ensuring that client satisfaction is maintained at the highest level. In this role, you will apply strategic thinking to client programs, deploy the firm’s resources to achieve client objectives, monitor client projects on a day-to-day basis, and work under limited supervision or as part of a team.

What you'll do:

• JOB RESPONSIBILITIES

  The Account Manager will typically perform within the following broad categories:

  Client Advisory (35%)

  • Developing and executing creative communication campaigns and project plans
  • Interpreting client needs and solving issues
  • Offering strategic PR and communications counsel to senior client contacts
  • Creating and maintaining productive senior level relationships with clients and stakeholders
  • Communicating clearly and honestly with clients
  • Conducting account and project audits
  • Measuring success of Burson projects and reviewing them with clients

  Project Implementation (35%)

  • Reviewing, editing, writing materials in Ukrainian and English, such as news releases, pitches, backgrounders, fact sheets, whitepapers, Q&As, briefing notes, articles, columns etc.
  • Engaging with media representatives and other stakeholders
  • Liaising with suppliers, e.g. polling firms, technology suppliers, designers etc.
  • Liaising with third-party spokespeople and influencers
  • Developing and executing crisis and issue response materials
  • Monitoring traditional and social media, preparing reports for clients

  Account Management (10%)

  • Responsibility for day-to-day financial management of assigned accounts
  • Preparing client invoice letters and managing accounts receivable issues with clients
  • Managing client budgets
  • Maintaining account profitability
  • Coordinating new client contracts
  • Accurately recording expenses and approving supplier invoices
  • Contributing to forecasts used by senior management to develop business plans for the agency

  Business Development (10%)

  • Networking, developing and following up with new business contacts
  • Keeping track of events and trends and their impact on clients and the firm
  • Contributing to new business strategy discussions and pitches
  • Proposing new project ideas to existing clients (organic growth)
  • Flagging and pursuing new business opportunities
  • Contributing to new business strategy discussions and pitches

  Personal Development (10%)

  • Following the Burson values of Craft, Curiosity, Camaraderie and Counsel
  • Complying with WPP Group and Burson administrative and personnel policies and procedures
  • Proactively maintaining proficiency and developing skills with basic operating programs as well as company-provided AI tools
  • Participating in goal setting, self-assessments, and annual reviews

  This job description does not imply that these are the only duties to be performed by the employee in this capacity. The employee will be expected to perform other related duties as required.

Experience that contributes to success:

• • COMPETENCIES & QUALIFICATIONS:

    • Undergraduate degree, ideally in communications or media studies
    • At least 3-5 years of professional experience in strategic communications, corporate and crisis communications, public affairs, or other related field (agency experience preferred)
    • Specialized industry knowledge and network of contacts
    • Proven ability to use media and stakeholder engagement to achieve client objectives
    • Excellent written and verbal communications skills in Ukrainian and English
    • Ability to multitask and work in a team environment
    • Being a persuasive and articulate communicator
    • Flexibility in delivering high-quality work amid delays, changes in direction, or budget revisions
    • Willingness and proactivity in learning and applying new tools in everyday work, including proprietary Burson AI tools

#LI-NE1 [Change this to your person LinkedIn User Tag]

We’re looking for a motivated Operations Specialist (Business Development) to join our Bolt Rides team in Ukraine. You’ll acquire new fleets, develop relations with existing fleets, analyze performance, create initiatives and be involved in various aspects of Bolt Rides operations.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Operations Specialist (Business Development) manages, grows, and supports a portfolio of fleets while also contributing to new fleet acquisition. The role combines relationship management, performance analytics, operational execution, and acquisition, ensuring sustainable fleet growth and long-term partner success.

This role is a good match for you if you’re a driven individual with sales, account management or business development experience with strong proven analytical skills. You're keen to be part of a team responsible for amplifying Bolt Ride-Hailing success and supporting our ambitious growth and expansion plans.

• Own day-to-day relationships with assigned fleets, acting as the primary point of contact for operational, performance, commercial and other topics. Maintain strong, trust-based partnerships through regular communication and proactive engagement. Handle complex fleet issues.
• Analyze fleet-, city-, and market-level data to understand performance trends and root causes. Maintain fleet related reports.
• Contribute to weekly and monthly reports, deep dives, and performance reviews by preparing structured insights, and data-backed conclusions to support decision-making.
• Manage fleet participation in incentives, including development, negotiations, setup and tracking.
• Identify, qualify, and engage potential new fleets. Support end-to-end onboarding, including fleet setup, documentation, compliance checks, activation, and smooth transition into ongoing account ownership.
• Documenting and optimizing business processes to improve operational efficiency.
• Leading projects and communicating with cross-functional teams (Product, Marketing, etc.) to ensure operational success and alignment on business goals.

• You have at least 2 years of experience in B2B sales, account management or business development.
• You have at least 2 years of experience in data analysis and transforming complex datasets into clear, data-driven insights that support decisions.
• You are highly proficient with data and reporting tools (e.g.Google Sheets, dashboards, BI tools like Looker or similar).
• You excel at engaging with customers, pitching ideas, negotiating terms, and closing sales across various formats, including in-person meetings, phone conversations, and written communications.
• You have a solid understanding of the business landscape, including market trends and competitor analysis - you think strategically and align your analyses with business goals.
• You’re fluent in English and Ukrainian and possess good communication, collaboration, negotiation and networking skills.
• Your hands-on work demonstrates a high level of initiative to challenges and a strong sense of ownership.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.