Marketing today is a product discipline. The teams driving growth are built on data, systems, experimentation, and technical execution. We’re looking for a Product Manager, Marketing AI Enablement to own both the technical foundation and business strategy behind scalable marketing programs, starting with Meta, Paid Social and expanding across our growth engine.

We are looking for a growth-minded Product Manager to sit at the intersection of engineering, data, AI, market strategy. This isn't a marketing support role; you are the architect of a technical growth engine, building the consumer-facing products that drive adoption and scale. You will own the marketing strategy, creative direction, and optimization cycles for the products and systems you build.

Leading a multidisciplinary squad of agency partners, data scientists, and business stakeholders, you will tackle one of our most critical challenges: innovating new, seamless ways to convert potential homebuyers. You’ll have the autonomy to experiment, the data to move fast, and the resources to drive massive, measurable impact on our business trajectory.

What You’ll Do:

• Own the end-to-end development and performance of growth marketing platforms (Meta, TikTok, Reddit, etc.), from strategy and system design through execution, measurement, and optimization for buyer, seller, and rental lines of business.
• Identify, design, and launch new marketing products that leverage automation and AI to expand growth capacity, such as systems that accelerate creative production, campaign creation, and experimentation across channels.
• Build and evolve core platforms for media automation, bidding, budget management, and performance optimization
• Partner with Marketing, Analytics, Data Science, and Engineering to design and deliver high-impact growth capabilities across paid channels (SEM, Paid Social, Video, App)
• Translate business and marketing objectives into measurable product outcomes through experimentation, automation, and improved data quality
• Lead product discovery and agile delivery, shipping incremental value while building durable, extensible marketing infrastructure
• Develop AI-enabled and LLM-first workflows that improve decision-making, efficiency, and learning velocity across media programs
• Communicate priorities, progress, and trade-offs clearly to senior stakeholders and cross-functional partners
• Collaborate with external platform partners (e.g., Google, Meta, Apple) to ensure strong integrations and adoption of best practices
• Ensure operational excellence of growth marketing systems, proactively identifying and resolving issues that impact performance or reliability

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

Who You Are:

• A product-minded growth leader who treats marketing platforms and workflows as scalable software products
• Comfortable operating at the intersection of strategy, data, and technology
• Equally strong in strategic planning and hands-on execution, from defining roadmaps to working through detailed workflows and edge cases
• Highly analytical, with a deep interest in experimentation, attribution, and incremental measurement
• Skilled at translating complex, manual marketing processes into automated, repeatable systems
• A strong collaborator who can influence across teams and align stakeholders around shared growth outcomes
• Naturally curious, outcome-oriented, and comfortable navigating ambiguity in fast-moving environments

What You Bring:

• Bachelor's degree in Engineering, Mathematics, Computer Science, Economics, or a related quantitative field.
• 8+ years of experience in analytics, data enablement, or marketing technology, with a focus on building systems that support marketing teams.
• Demonstrated experience applying AI/LLMs to operational workflows — such as lead processing, data classification, or automated QA.
• Proven experience working in or leading Agile development processes and planning workflows.
• Proficiency with SQL and a strong understanding of data architecture, pipelines, and measurement.

Bonus Points:

• Experience administering Amplitude or similar product analytics platforms.
• Experience building AI-powered automation workflows using tools like n8n, Zapier AI, or similar platforms to streamline marketing operations.
• Experience using AI to scale creative production and campaign automation
• Familiarity with Hightouch, Fivetran, or similar data integration and reverse ETL tools.
• Experience with tagging and tracking implementations — Google Tag Manager, server-side tagging, or similar.
• Exposure to marketing strategies including performance marketing and brand KPIs
• Experience with Meta or other marketing platforms that require feed management or other technical solutions for scaling
• Background in platform governance — defining standards, documentation, and enablement for shared marketing tools.

How We Reward You:

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

SHOULD YOU ACCEPT THIS CHALLENGE...

In this role, you'll:

• Act as role model and mentor for other Systems Engineers
• Work alongside SEM to provide technical leadership and support
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Be an active creator of social media content e.g. blogs, posts, etc
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Undertake presentations, solution demonstrations and EBC activity within other SE accounts as appropriate and needed
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity

• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs

• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Be seen as the solution expert in complex POC and TCO calculations

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• BS in CS, EE or other technical degree and/or equivalent experience
• Pre-sales experience is required
• Must Reside in the Austin, TX area 
• 8 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with AWS, Azure, GCP a plus
• Familiarity with containers, k8s and microservices architectures a plus
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our proprietary marketing technology platform, and internal tools. In close partnership with our analysts, account teams, and clients. You will engage across the full software development lifecycle, focusing on creating scalable solutions that deliver data-driven insights for our team and enterprise clients. 

This role based in Houston, Texas with a hybrid schedule. 

Key Responsibilities

• Design and develop robust, scalable backend services using Python and Node.js, primarily data analytics apps and dashboards 
• Design, build and manage Microsoft SQL Server and PostgreSQL databases that support operational and analytics workloads 
• Build responsive, intuitive user interfaces using React.js/Next.js, HTML, and CSS.Also, build and maintaindashboards in PowerBI/PowerApps. 
• Build and maintain Azure-based and multi‑cloud data pipelines and integrations. 
• Leverage cloud platform services in Azure (and sometimes GCP and AWS) for infrastructure and data storage. 
• Implement scalable APIs, authentication, RBAC, and secure multi-tenant architecture. 
• Implement AI and ML models in collaboration with data science. 
• Participateand lead code reviews, architectural discussions, and agile workflows. 
• Improve performance, reliability, testing, and code quality across the stack. 
• Collaborate with internal stakeholders to translate business and analytics needs into production-ready software. 

Qualifications

• Bachelor’s degree in Computer Science or related field (or equivalent professional experience). 
• 7-12+ years of experience developing production software and architecting scalable systems.
• Experience with Azure and Microsoft SQL Server.
• Strong skills in SQL, Python, JavaScript/TypeScript, React/Next.js, Docker 
• Experience building 1-2 full‑stack enterprise applications similar to: multi‑tenant analytics apps/dashboards, unified data warehouse + pipelines, business workflow / planning / automation tools
• Forward-deployed engineering experience – comfort embedding with non-technical stakeholders, translating ambiguous business problems into working software, and iterating quickly with users in the loop. Equally at home in a stakeholder meeting and a code review. 
• Proven experience building API integrations, data pipelines and managing production-scale constraints. 
• Strong experience with modern frontend frameworks (React.js required) 
• Proven experience in AI coding, automation & code optimization techniques. 

Nice to Have

• Marketing analytics, digital marketing or ad tech background
• Experience with Google Ads and Google Analytics 4 APIs
• Experience with PowerBI, NinjaCator other BI software
• Experience with AI/LLM model deployment and monitoring 
• Familiarity with dbt, Airflow/Prefect/Dagster, Terraform/Bicep 

ICON is looking for a skilled, detail-obsessed Web Developer to own the technical health, performance, and continuous improvement of iconbuild.com. You'll sit within the Marketing & Customer Experience team, working at the intersection of design, content, and engineering to ensure our website is fast, functional, and always moving forward. This role is equal parts maintenance and momentum. Some days you'll be squashing bugs and fixing layout breaks. Others you'll be building new landing pages, integrating third-party tools, or collaborating with design to bring a new campaign experience to life. You'll be the go-to technical partner for the marketing team, the person who makes ideas buildable and keeps the site running at its best.

This role carries a dotted-line relationship to ICON's Engineering & Software Development team. During slower periods on the web front, you'll roll up your sleeves and contribute to backend support - bug fixes, internal tooling, and software maintenance, making you a true full-stack contributor across both the marketing and engineering orgs. If you care deeply about craft, move quickly without breaking things, and are equally comfortable translating a designer's vision into pixel-perfect code as you are digging into a backend issue with an engineering team, this role is for you.

This is an onsite M-F role out of our Austin, TX headquarters. 

RESPONSIBILITIES:

Site Maintenance & Reliability

• Own the day-to-day technical health of iconbuild.com — monitoring for bugs, broken links, rendering issues, and performance degradation across browsers and devices.
• Triage and resolve site issues quickly, with clear communication to stakeholders on status and resolution timelines.
• Manage CMS updates, plugin/dependency maintenance, and platform upgrades with minimal disruption to the live site.
• Implement and maintain backup, version control, and staging environment best practices to ensure safe, reliable deployments.

Development & Feature Builds

• Build and maintain new pages, templates, modules, and interactive features that support marketing campaigns, product launches, and brand initiatives.
• Collaborate closely with design and marketing teams to translate Figma mockups and creative briefs into pixel-accurate, responsive web experiences.
• Develop and maintain reusable component libraries and front-end systems that scale with the site's growth.
• Integrate third-party tools and APIs — including CRM platforms, analytics tools, form builders, chat, and marketing automation — and ensure they function reliably.

Performance & Optimization

• Continuously audit and improve site speed, Core Web Vitals, and overall technical SEO health.
• Optimize assets (images, scripts, fonts) and implement caching, lazy loading, and other performance best practices.
• Partner with the SEO and content team to implement on-page technical requirements — structured data, meta tags, canonical URLs, redirects, and site architecture improvements.

Analytics, Tracking & Data Dashboards

• Implement and maintain a robust tracking infrastructure across iconbuild.com — including Google Tag Manager, GA4, pixel integrations, conversion event tracking, and custom event configurations.
• Own the setup, QA, and ongoing maintenance of GA4 properties — including data streams, audiences, attribution models, and funnel reporting — ensuring data accuracy across all campaigns and pages.
• Build and maintain master dashboards that synthesize website data into clear, actionable views for marketing, sales, and leadership — pulling from sources such as GA4, HubSpot, Search Console, paid media platforms, and CRM data.
• Design dashboard reporting frameworks that surface key metrics including traffic, engagement, lead funnel performance, conversion rates, campaign attribution, and customer journey mapping.

Backend & Engineering Support

• During downtime from web priorities, contribute directly to ICON's software and engineering team. supporting backend bug fixes, internal tool maintenance, API troubleshooting, and software QA.
• Assist engineering with code reviews, documentation, and minor feature development as capacity allows.
• Serve as a reliable bridge between marketing and engineering. We’re looking for someone who understands both worlds and can communicate fluidly across them.
• Help triage and escalate software issues, translating between technical and non-technical stakeholders as needed.

Cross-Functional Collaboration

• Serve as the primary technical partner for the marketing team, translating requests, scoping work accurately, and delivering on time.
• Collaborate with external agencies, contractors, or the broader engineering team as needed on larger initiatives.
• Document site architecture, code standards, and processes to ensure maintainability and continuity across both marketing and engineering touchpoints.

MINIMUM QUALIFICATIONS:

• 3 or more years of professional web development experience with a strong portfolio of production websites, ideally in a marketing or brand-forward environment.
• Proficiency in HTML, CSS, JavaScript, and TypeScript with clean, semantic, maintainable code practices.
• Solid experience with at least one major CMS platform, Webflow preferred, including custom theme and template development.
• Familiarity with front-end frameworks such as React or Vue, and comfort working within existing codebases.
• Working knowledge of Node.js, Python, RESTful APIs, SQL or NoSQL databases, and basic server-side architecture.
• Experience with Git and modern deployment workflows including CI/CD pipelines and staging environments.
• Working knowledge of Figma sufficient to collaborate directly with design teams and interpret mockups independently.
• Deep, hands-on expertise with Google Tag Manager including custom triggers, variables, data layer implementation, and cross-domain tracking.
• Advanced proficiency in GA4 including event configuration, custom dimensions, audience building, attribution modeling, and Looker Studio integration.
• Proven experience building dashboards that consolidate data from GA4, HubSpot, Search Console, paid media platforms, and CRM into unified reporting views.
• Familiarity with WCAG accessibility standards and the ability to apply them as part of standard development practice.
• Strong communicator who can translate technical constraints for non-technical stakeholders and push back constructively when needed.
• A proactive ownership mindset - you notice things that are broken before someone tells you, and you fix them.

PREFERRED SKILLS AND EXPERIENCE:

• Experience working within a design system or contributing to one.
• Basic understanding of paid media landing page best practices and conversion rate optimization.
• Experience in a startup or high-growth environment where you've had to wear multiple hats.
• Exposure to A/B testing tools such as Optimizely, VWO, or Google Optimize.

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

ADOBE (AEP) ARCHITECT

What experience should you have:

• 10+  years in enterprise data, MarTech, or digital architecture roles.
• 3+ years of experience within the Adobe Experience Platform, including one or more: RT-CDP, Journey Optimizer (AJO), Customer Journey Analytics (CJA), Web SDK.
• Ability to work with JSON structures, SQL (via AEP Query Service/Data Distiller), and REST APIs.
• Expert-level knowledge of XDM (Experience Data Model) and Identity Namespaces.
• Familiarity with Adobe Experience Platform Web SDK (Alloy.js) and server-side data collection.
• Experience leading client discovery sessions, translating "marketing speak" into technical requirements, and presenting to executive stakeholders.

Nice to have:

• Experience in consultancy environments.
• Adobe certifications (RT-CDP, AJO, CJA).
• Knowledge of data privacy frameworks.

What you’ll be doing in this role:

• You will own the technical roadmap for AEP implementations, defining how data flows from ingestion (streaming/batch) to activation.
• You aren't just drawing boxes; you will lead the setup of schemas, datasets, identity stitching rules, and merge policies within the AEP interface.
• Architecting the frameworks for DULE (Data Usage Labeling & Enforcement), consent strings, and PII management to ensure compliant data usage.
• Designing the "connective tissue" between AEP and the broader stack, including Snowflake/Databricks, CRM systems (Salesforce/MS Dynamics), and advertising destinations.
• Reviewing the work of engineers and consultants to ensure implementation matches the architectural blueprint and Adobe best practices.

What you'll need to accomplish in your first year:

• Lead the architectural design and oversee the successful "Go-Live" of at least two enterprise-scale AEP deployments.
• Develop and document internal Further "Playbooks" for AEP schema design and identity resolution to streamline future client work.
• Serve as the go-to expert for complex troubleshooting, helping pods navigate difficult profile-stitching or data-latency issues.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

Job Title: Senior Full‑Stack (FS) Developer 

Position Summary:

Experienced full‑stack developer skilled in modern frontend frameworks and cloud architectures. Responsible for designing, building, testing, and safely deploying customer‑facing and backend services using Next.js/React, Node, GraphQL, and AWS. Works from minimal specs in a fast‑paced environment, collaborates closely in code review, and leverages AI tools where appropriate to increase velocity and quality.

Core Responsibilities

• Design and implement user‑facing features and backend services using Next.js, React, Node, and GraphQL.
• Build scalable, secure systems on AWS (both serverless and non‑serverless patterns).
• Model and implement data storage solutions using SQL and NoSQL databases.
• Write clean, maintainable, and well‑tested code; author unit, integration, and end‑to‑end tests.
• Ship changes safely to production via CI/CD pipelines (CodePipeline, GitHub Actions, GitLab CI, etc.).
• Participate actively in design reviews, code reviews, and technical discussions; mentor peers.
• Troubleshoot production issues, perform root‑cause analysis, and implement durable fixes.
• Use AI-assisted development tools judiciously to accelerate work while ensuring correctness and security.
• Operate with an ownership mentality: estimate work, meet commitments, and communicate progress and risks.

Required Qualifications

• 5+ years building production applications with Next.js, React, and Node (or comparable frameworks).
• Practical experience with GraphQL (server and client integration).
• Hands‑on experience deploying and operating services on AWS (serverless and traditional compute).
• Strong SQL and NoSQL data modeling and query experience.
• Demonstrated CI/CD experience (AWS CodePipeline, GitHub Actions, GitLab CI, Jenkins, or similar).
• Proven track record of shipping high‑quality, well‑tested code into production.
• Comfortable working from minimal specs and iterating quickly in a fast‑paced environment.
• Fluent English and strong collaboration, communication, and code‑review practices.

Preferred Qualifications

• Experience with observability tooling (CloudWatch, Datadog, New Relic, OpenTelemetry).
• Familiarity with security best practices (authentication/authorization, secret management, OWASP).
• Experience with containerization and orchestration (Docker, ECS, EKS).
• Familiarity with infrastructure as code (CloudFormation, Terraform, CDK).
• Prior experience leveraging AI-assisted coding tools responsibly in production workflows.

Technical & Behavioral Competencies

• High code quality discipline: testing, linting, type safety (TypeScript preferred).
• Strong debugging and performance‑tuning skills.
• Pragmatic problem solving and ability to prioritize under ambiguity.
• Collaborative reviewer and constructive communicator.
• Focus on reliability, security, and measurable outcomes.

Job Type

• Full-Time

Schedule

• Monday to Friday

Location 

• Austin, TX - Hybrid

Benefits

• Health insurance 
• Health savings account
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Paid time off
• Parental leave
• Disability insurance
• Childcare assistance
• Education reimbursement
• Fitness membership
• Volunteer time off

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

P-1398

Note: this is a hybrid role and requires ~3 days in the office in Plano, Tx.

Mission 

As a Staff Data & AI Technical Solutions Engineer, you will personally drive and mentor others in producing Data & AI technical solutions for any issues reported by customers - including deep diving into production data pipelines, AI workflows, streaming data ingestion, and more.  You have deep expertise in Data & AI architectures, having seen a broad set of use cases and successfully maintained complex production environments while adhering to SLA’s. You collaborate effectively with other teams, such as product engineering and customer account teams, to deliver results for customers, especially during critical production downtime situations. You provide customers with the guidance, knowledge, and expertise to build performant architectures and reliable services to achieve their strategic objectives using Databricks’ platform. Reporting to a TSE manager, you are a technical expert within a world-class global support engineering organization, recognized for your leadership, technical depth, and ability to troubleshoot even the most complex customer situations.

The impact you will have: 

• Be directly responsible for leading and driving technical solutions for a breadth of complex problems reported by Databricks customers, including escalated and critical scenarios.
• Deep Dive into code-level analysis and systems architecture of customer workloads to address issues related to Databricks products - including Spark core internals, Spark SQL, Delta, DLT, and Model Serving.
• Serve as a customer support advisor - be able to diffuse escalations during incidents directly with customer stakeholders, quickly find mitigations and solutions for advanced use cases, and be strategic at helping prevent future customer issues.   
• Help make the Databricks products simpler to use and customer production environments more stable, such as by influencing Engineering and Backline Support teams to identify areas for product improvements. 
• Be known as a deep technical expert and leader in the Databricks platform and productionizing systems, and mentor others in those areas to spread your knowledge.

What we look for:  

• Minimum of 8 years of experience in designing, building, testing, and maintaining data pipelines. Relevant past Spark experience is mandatory.
• Expertise in SQL databases or data warehouses (such as Oracle, Teradata, SQL Server, MySQL) and ETL technologies (such as Informatica, DataStage, Talend, Fivetran).
• 5 years of hands-on experience in developing two or more Big Data technologies, such as Spark & Hadoop, Lakehouse architecture - such as Delta, Data Ingestion, Data Streaming applications, or ML/AI applications for industry use cases.
• Around 3 years of hands-on experience as a technical lead on a Data & AI Engineering team, serving as the go-to person to resolve critical issues.
• Prior Support or customer-facing experience is not required for this role, but proven ability to influence cross-functionally is, such as with internal stakeholders or engineering teams.
• Preferably: Hands-on experience with public cloud (AWS, Azure, or GCP).
• Technical degree or Bachelor's Degree in Computer Science or related field/experience.

U.S. Citizenship Requirement

In order to comply with the U.S. Government information security and federal contractor regulations, including Department of Defense Cloud Computing Security Requirements for Impact Level 6 Cloud Service Provider personnel, and facilitate compliance with other regulations such as FedRAMP High baseline, and requirements of certain federal contracts, this role is open to United States citizens on United States Soil only.