FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

SUMMARY:

As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your daily focus will be as the customer’s guide for their journey with Avetta. This role is right for you if your passion is to help clients embrace a new paradigm for understanding and managing their businesses.

As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. They will look to your experience and creativity to help them make the best possible decisions for our customers and the company. In the same way, your clients will look to you to help them understand and execute “what’s next?” to maximize the value, they see every day with our platform and services.

This role is a hybrid position in our Lehi, Dallas, or Houston office (3 days in office, 2 days work from home). 

How you will make an impact:

• Nurture and grow relationships with your client stakeholders, while identifying additional key stakeholders through proactive engagement
• Maintain the client’s momentum after launch leveraging critical success factors aligned to the client’s journey as increase adoption Avetta platform over time
• Serving as the trusted advisor for clients on use-case, product functionality and applicable program recommendations
• Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client stakeholders to demonstrate value, understand the client’s current business situation and objectives, and define next steps in their journey with Avetta
• Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta’s products to achieve the maximum benefit
• Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and observations about changes in our client base and industry
• Work within the Client Success Team to create innovative strategies, services, and processes that drive increased customer adoption, retention, and expansion across all of Avetta’s offerings
• Act as the voice of Avetta clients and work cross functionally with internal stakeholders to solve problems and drive potential process and product improvements
• Assist Account Managers with client growth plans and, when necessary, at-risk mitigation
• Own the overall health of each assigned Client Account
• Assist the Client Support Team with difficult and client-specific problem resolution
• Partner with Implementation and Professional Services to support best practice implementations and identify key growth opportunities
• Maintain an attitude of constant improvement and always work to increase efficiency, scalability, and impact
• Use data to help make recommendations and decisions
• Fully document all interactions with clients (Using SFDC, Wrike, etc.)

Your key values and skills:

• You thrive in an environment of ownership & accountability
• You are proactive in your engagement with your clients and peers
• You possess strong communication and collaboration skills
• You are inherently persistent and operate as both a Client and Avetta advocate
• You approach problem solving with a creative mind, empathetic spirit, and scalable mindset
• You are passionate about your vision for client growth and laser focused on what is needed to get them there

Ideal Qualifications:

• Minimum 3+ years in either a customer-facing role with an Enterprise SaaS company or supplier management with a large organization
• Bachelor’s Degree or equivalent work experience
• Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus
• Excellent interpersonal, verbal, and written communication skills
• Highly organized, collaborative, responsive, and proactive
• Past success mastering new, complex technologies, processes, and concepts and training / mentoring others to master them as well
• Strong project management skills, PMP a plus

About the Role

As a Staff Embedded Software Engineer, you will spearhead the development of brand-new camera categories while driving the continued growth and reliability of our ever-expanding global fleet. This role is a high-impact technical leadership position requiring seamless collaboration across the entire stack—including Hardware, Product, Backend, and Frontend teams—to bring first-generation systems to life. Reporting directly to the Camera Firmware Manager, you will work full-time at our HQ in San Mateo to oversee the technical lifecycle of our newest hardware and ensure the operational excellence of a multi-million device, perpetually online IoT footprint.

What You'll Do

• Unlocking New Markets: Lead the end-to-end lifecycle of entirely new camera categories for untapped market segments. Collaborate directly with Hardware and Product teams during the initial co-design phase, to influence HW selection and feature scoping.
• Architectural Leadership: Own the firmware roadmap and drive the large-scale architectural changes required to support novel features across the entire stack—from low-level MCUs to Linux-based edge services.
• System-Wide Technical Depth: Engineer high-performance features across a diverse software landscape, spanning bare-metal MCU firmware, secure bootloaders, Linux kernel optimizations, and concurrent userspace services.
• Complex Problem Solving: Tackle the most "gnarly" system-level challenges, from non-deterministic race conditions and memory corruption to elusive hardware-software timing issues that only emerge at the scale of a million-device fleet.
• Navigate Multi-Dimensional Trade-offs: Systematically balance conflicting priorities—including hardware security hardening, peak performance, power efficiency, and deep fleet observability
• Cross-Functional Optimization: Partner with CV, Streaming, and Storage teams to architect vertically integrated features that push the boundaries of edge computing and real-time computer vision.
• Operational Excellence at Scale: Champion a reliability-first culture for a global fleet of 1.5 million perpetually online devices, designing the deployment and monitoring strategies that ensure 24/7 uptime.

What You Bring

• BS/MS in Computer Science, Electrical Engineering, or related field.
• 10+ years of professional experience in systems software development for performance and resource-constrained environments.
• 5+ years of experience building software for Linux-based platforms.
• Demonstrated experience leading large-scale, cross-functional initiatives from concept to production. You have a history of aligning diverse engineering verticals to deliver complex systems on aggressive timelines.
• Proven experience leading initial board bring-up and hardware-software co-design for first-generation embedded devices.
• Hands-on experience with low-level protocols (SPI, I2C, UART, USB) and the ability to debug complex hardware-software interactions.
• Experience designing, implementing and debugging concurrent/multithreaded firmware services
• Strong understanding of modern operating systems, computer architecture, and trade-offs between compute, memory, and storage.
• Proficient in at least one systems programming language: C++ or Golang.
• Familiarity with Bash scripting and Python for tooling and automation.
• Bonus Qualification: Direct experience with Linux Kernel development, including writing or debugging drivers, managing device trees, or optimizing kernel-space performance.
• Bonus Qualification: Technical depth in MCU firmware and the boot stack, with a focus on RTOS, bare-metal development, or secure boot implementation.
• Excellent communication and documentation skills, with the ability to collaborate across engineering and product teams.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role Longview, TX 

• Full Time: Monday - Friday 8 AM - 5 PM
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Summer Internship – IT & Data Analytics Intern (AI/ML Focus) 

Location:                      Irving, TX (On-Site) 
Department:                 Meriton IT & Data Analytics 
Internship Type:          Summer Internship (Full‑Time) 
Reports To:                  Hiring Manager – Meriton Technology & Analytics 

 If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. 

About the Role 

Meriton is seeking a highly motivated IT & Data Analytics Intern with a strong interest in Artificial Intelligence, Machine Learning, and Data Science. This role is ideal for students who enjoy problem‑solving, exploring emerging technologies, and applying analytics to drive insights and operational excellence. 

You’ll work closely with the Meriton technology team to support internal analytics, automation projects, and AI‑driven initiatives that enhance business decision‑making and improve efficiency. 

Key Responsibilities 

AI & Data Analytics 

• Assist in building and evaluating machine learning models, including data preprocessing, feature engineering, and model validation. 

• Use tools such as Cursor, Claude Code, AI Foundry, and similar AI development platforms to prototype automation and analytics solutions. 

• Conduct exploratory data analysis (EDA) on structured and unstructured datasets. 

• Support the creation of dashboards, reports, and visualizations for business stakeholders. 

• Research and recommend AI use cases that align with team strategy and business needs. 

IT & Technical Support 

• Collaborate with IT partners to streamline workflows through scripts, automation, and analytics. 

• Troubleshoot data, system, or integration issues as needed. 

• Document technical processes, workflows, and best practices. 

AI Product & Tooling Initiatives 

• Experiment with generative AI tools to assist with:  

• Query generation 

• Code generation & refactoring 

• Data pipeline development 

• Business insights summarization 

• Workflow automation 

• Partner with team members to test, evaluate, and implement AI‑powered solutions. 

Required Qualifications 

• Currently pursuing a degree in Computer Science, Data Science, Information Systems, Statistics, Engineering, or related fields. 

• Foundational coursework or hands‑on experience in:  

• Artificial Intelligence / Machine Learning 

• Data Science methodologies 

• Python, R, SQL, or similar languages 

• Comfortable working with modern AI coding tools such as:  

• Cursor (AI coding environment) 

• Claude Code / Claude AI 

• AI Foundry or other LLM ops platforms 

• Strong analytical thinking, problem‑solving abilities, and attention to detail. 

• Eagerness to learn, experiment, and adopt emerging technologies. 

Preferred Qualifications 

• Experience with:  

• Jupyter Notebooks 

• Pandas, NumPy, Scikit‑Learn, PyTorch or TensorFlow 

• Git / version control 

• Power BI or Tableau 

• Familiarity with API calls, cloud platforms, or DevOps automation. 

• Prior hands‑on project work involving AI agents, ML modeling, or generative AI use cases. 

Meriton is an equal opportunity employer

Critical Systems HVAC Field Technician

Location: Lubbock, TX                       

Reports to: Service Director/Area Service Manager

FLSA Status: Non-Exempt                                                                                 

The Opportunity

We are seeking experienced HVAC Field Technicians with the ability to travel to the customer site to start up, commission, troubleshoot and repair the equipment we represent. This position requires the capability to work independently, and candidates should have strong diagnostic skills. Requires the ability to manage projects for start-up commissioning and coordination of personnel and services. This is a full-time opportunity for an energetic self-starter.  An ideal candidate will be customer service oriented and work well with others.  The position requires a high level of correspondence with Project Managers, Field Supervisors, Service Coordinators and customers. This position of Field Technician for our Lubbock Service Team is focused on support our equipment sales to data centers.

Fundamental Functions & Responsibilities:

• Manage projects and processes while working independently and with limited supervision
• Coaches and reviews the work of lower-level professionals
• Face difficult and sometimes complex opportunities; takes a perspective to provide solutions
• Start-up, commission, and support BMS on equipment we represent
• Perform factory start-up, commissioning, warranty service on Data Center equipment and systems we represent.
• Performs electrical and mechanical inspections on equipment to ensure peak performance
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Data Mission Critical Administrator in a timely manner
• Must work in a safe manner daily and ensure that all safety measures are always taken
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required
• Perform PM tasks of the dedicated equipment on site

Knowledge & Skills:

• Ability to apply knowledge of refrigeration, air flow, and theory.
• Excellent communication skills and interpersonal skills to interact effectively with diverse client groups.
• Driven with the ability to work both independently and within a team.
• Effectively communicate and properly describe problems and solutions.
• Demonstrated technical skills to explain product functionality to customers.
• Well-developed planning, organization, analytical, and decision-making skills.
• Proficient computer skills, such as Excel and PowerPoint.
• Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills.

Physical Requirements / Work Environment

• Ability to travel substantially within operational region.
• A flexible schedule may be required.
• Willingness to work in adverse working conditions

The Required Profile

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus 5+ years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification, Preferred (i.e. HVAC Journeyman, Master license)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, report to and from the same site daily

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job title: Parts Territory Manager

FLSA: Exempt

Location: Rio Grand Valley/McAllen TX

Reports to: Parts General Manager

Responsibilities / Essential Job Functions:

Outside Sales: 

• Builds partnering relationships with customers & grow the parts business
• Actively make customers aware of product offerings and promotions
• Attending or hosting sales related entertainment and events, occasionally outside normal business hours
• Possess knowledge of all vendor lines and be able to demonstrate and discuss with customers

Store Management: 

• Sets work priorities for store associates.
• Supervises inside sales, outside sales, administrative, and warehouse parts personnel.
• Oversees parts deliveries, stocking, and storage.
• Approximately 60% in office; 40% customer-facing outside sales

Required Profile:

• Bachelors Degree in Business or related field and three to five years of parts management related experience; or equivalent combination of education and experience.
• HVAC industry & successful outside sales experience is a plus.
• Excellent initiative, interpersonal communications skills, and a demonstrated ability to influence others.
• Strong PC skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook.

Reports to: Account Manager/Account Executive or Sales Leader

Location: Fort Worth, TX

FLSA Status: Exempt

Note: This posting is for current Engineering Students with anticipated graduation dates of December 2025 or May 2026. 

The Opportunity

This is an entry-level role learning all aspects of Texas AirSystems products and systems to estimate and manage projects. As the Project Engineer, this individual will be responsible for coordinating submittals, equipment selection, pricing and ship dates for each project. Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, value engineering and redesigns
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors
• Organize project related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction

The Required Profile

• Bachelor’s degree in engineering
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize work flow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Account Manager or Account Executive

FLSA Status: Exempt

 The Company

Texas AirSystems is the largest independent HVAC Equipment and Solutions provider in Texas. Our company has grown to five offices and over 400 employees throughout Texas, with headquarters in Irving, next to the DFW airport. We are proud members of ASA, ASHRAE, BOMA, CEF, TEXO & USGBC. We represent over 60 manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

We are seeking a Project Manager for Air Distribution products we sell.  Those include GRD (Grilles, Registers & Diffusers), Fans, VAV Boxes (Terminal Units), Louvers, Dampers, Sound Attenuation, Heaters. As the Project Manager, this individual will be responsible for coordinating submittals, pricing and ship dates for each project, managing the project from beginning to end. Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, ordering and follow through
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors
• Organize project related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction

The Required Profile

• 2-5 years of experience as a Project Manager in HVAC Air Distribution products, estimating, engineering, construction management or contracting environment; or 7-10 years equivalent combination of education and experience
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
• Experience with Blue Beam preferred.

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize work flow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Account Manager or Account Executive

FLSA Status: Exempt

 The Company

Texas AirSystems is the largest independent HVAC Equipment and Solutions provider in Texas. Our company has grown to five offices and over 400 employees throughout Texas, with headquarters in Irving, next to the DFW airport. We are proud members of ASA, ASHRAE, BOMA, CEF, TEXO & USGBC. We represent over 60 manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

We are seeking a Project Manager for Air Distribution products we sell.  Those include GRD (Grilles, Registers & Diffusers), Fans, VAV Boxes (Terminal Units), Louvers, Dampers, Sound Attenuation, Heaters. As the Project Manager, this individual will be responsible for coordinating submittals, pricing and ship dates for each project, managing the project from beginning to end. Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, ordering and follow through
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors
• Organize project related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction

The Required Profile

• 2-5 years of experience as a Project Manager in HVAC Air Distribution products, estimating, engineering, construction management or contracting environment; or 7-10 years equivalent combination of education and experience
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
• Experience with Blue Beam preferred.

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize work flow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Texas AirSystems is an Equal Opportunity Employer

Reports to: Account Manager or Account Executive 

The Opportunity

As the Project Manager/Estimator, this individual will be responsible for coordinating submittals, equipment selection, pricing and ship dates for each project. Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, value engineering and redesigns
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors
• Organize project related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction

The Required Profile

• Bachelor’s degree in engineering or related field and typically 3-5 years of experience as a Project Manager in the HVAC, estimating, engineering, construction management or contracting environment; or 7-10 years equivalent combination of education and experience
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize work flow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

We are seeking a Staff Technical Program Manager, in our Austin office, to design and lead complex initiatives across the Client Technology organization. This role sits at the center of our engineering and product portfolio, ensuring that major initiatives are well structured, rigorously planned, and executed with operational discipline.

The Staff TPM partners closely with engineering and product leadership to translate strategic priorities into executable programs. This role also provides leadership with clear portfolio visibility, ensures adherence to governance and SDLC standards, and drives rigor in planning and delivery across multiple teams.

Responsibilities

Design and lead complex cross team initiatives across the Client Technology portfolio, structuring programs with clear scope, milestones, dependencies, and success criteria.

Drive rigor in planning and execution by ensuring teams maintain clear delivery plans, accountable ownership, and disciplined tracking of progress and risks.

Provide portfolio level visibility to engineering and product leadership by communicating program status, key risks, and delivery tradeoffs.

Ensure initiatives follow engineering governance and SDLC standards, including appropriate design reviews, planning checkpoints, and release readiness processes.

Partner with engineering and product leaders to ensure initiatives are properly scoped, resourced, and aligned with broader organizational priorities.

Ideal Candidate

8–10+ years of experience in technical program management, engineering, or related roles delivering complex software initiatives.

Bachelor’s degree or equivalent experience.

Marketplace experience is a must.

Proven ability to design and lead large cross team programs involving multiple engineering teams and stakeholders.

Strong planning and execution skills with the ability to bring structure and clarity to complex initiatives.

Experience communicating program and portfolio status to senior leadership.

Familiarity with engineering governance and SDLC practices including design reviews, release planning, and operational readiness.

Excellent communication and organizational skills with the ability to drive alignment across teams without direct authority.

Location & Flexibility

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role; one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

How We Work:

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role, one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

How We Reward You:

Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

ABOUT STRONG 

We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goal.

THE ROLE 

We are looking for a Sales Associate who delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach to offering studio memberships, and retail products and services. The Sales Associate builds relationships and translates the mission of STRONG through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention. 

RESPONSIBILITIES 

Guest Experience & New Membership Enrollment 

• Engage with potential members to understand their fitness goals and introduce them to STRONG's offerings. 
• Conduct studio tours, highlighting facilities, services, and amenities tailored to individual needs.  
• Clearly communicate membership options and benefits. 
• Enroll new members using established sales techniques and protocols.  
• Onboard new members effectively and assist with retention activities to drive studio profitability.  

Prospecting & Lead Generation 

• Schedule appointments and follow up on leads and potential new business opportunities.  
• Promote marketing campaigns and special offers to leads and existing members.  
• Manage leads using company software and execute daily outreach activities to maximize conversion.  

Member Experience 

• Collaborate with the Studio Manager to ensure a member-centric experience.  
• Provide a friendly, engaging check-in process and address member inquiries with professionalism and care.  
• Build strong relationships with members and act as a resource for their questions and concerns.  
• Maintain a clean, welcoming, and well-organized studio environment.  

KEY SKILLS & ATTRIBUTES 

• Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others’ success. Establishes trust through shared experiences and meaningful interactions. 
• Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. Uses problem-solving, creativity, and negotiation to drive win-win outcomes. 
• Integrity & Dependability: Reliable, consistent, and true to their word. Acts with honesty, conscientiousness, and high ethical standards. 
• Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. Engaged, positive, and eager to contribute. Strives for excellence, continuously improving to deliver high-impact results. 
• Adaptability & Resilience: Thrives in fast-changing environments, eager to learn, and comfortable navigating ambiguity. Self-motivated with the endurance to tackle challenges head-on. 

MINIMUM REQUIREMENTS

• High school diploma or GED 
• Current AED/First Aid/CPR certification 
• 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building 
• Reliable means of mobility for travel to studio location

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT 

• Must be able to lift up to 50 lbs. 
• Frequent physical activities including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking. 

BENEFITS 

• Commission Eligibility 
• Flexible Work Schedule 
• Free Drop-In Sessions 
• Career Growth Opportunities Within The STRONG Team. 
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees.  
• Supportive Leadership Team 

SALARY: $15/hour 

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

Title: Carrier Partnerships Manager

Location: Austin, TX (Flexible/Hybrid) 

Reporting to:  V.P. of Business Development & Partnerships

About Hippo:

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role: 

The Carrier Partnerships Manager is responsible for building, managing, and expanding relationships with Hippo's third-party insurance carrier partners. This role owns the carrier strategy end-to-end, including identifying coverage gaps, sourcing and onboarding new carriers, and negotiating commission structures and incentive programs. The ideal candidate brings a mix of strategic thinking, relationship management, and strong insurance market knowledge.

About You:

You are a strategic relationship builder who excels at developing and managing high-impact partnerships. You bring strong negotiation and influencing skills, allowing you to align diverse stakeholders and drive mutually beneficial outcomes. With a sharp eye for market and competitive analysis, you identify opportunities, anticipate shifts, and position initiatives for success. You thrive in cross-functional environments, collaborating seamlessly across teams to move complex projects forward. Above all, you communicate with clarity and confidence, delivering executive-level insights that inform decisions and inspire action.

What You'll Do:

Carrier Relationship Management

• Serve as the primary point of contact for all third-party carrier partners 
• Build and maintain strong, long-term relationships with carrier executives and operational stakeholders.
• Conduct regular performance reviews and business updates with third-party carriers

Carrier Strategy & Expansion

• Identify product, geographic, and underwriting gaps and and proactively source new third-party carrier partners
• Lead end-to-end carrier onboarding, including due diligence, contracting, and internal coordination.
• Monitor third-party carrier appetite, guidelines, and capacity to alignment with business needs

Negotiation & Commercial Management

• Negotiate commission structures, overrides, profit-sharing agreements, and incentive programs
• Partner with finance and leadership to model and evaluate third-party carrier economics
• Ensure agreements that align with company growth goals and profitability targets

Cross-Functional Collaboration

• Collaborate closely with sales and operations teams to support third-party carrier initiatives
• Communicate third-party carrier requirements, changes, and opportunities internally
• Support new product launches and market expansions from a third-party carrier perspective

Performance & Market Insights

• Track third-party carrier performance metrics, recommend optimization strategies 
• Stay informed on insurance market trends, third- party carrier strategies, and competitive dynamics 
• Provide leadership with insights and recommendations on third-party carrier related risks and opportunities

Must Haves:

• 5+ years of experience in insurance carrier management, brokerage, underwriting, or related roles
• Strong understanding of P&C insurance products, carrier economics, and distribution models
• Proven experience negotiating commissions, incentives, or agency/carrier agreements
• Excellent relationship-building, communication, and negotiation skills

Nice to Have:

• Experience working with multiple carriers across different lines or states
• Familiarity with insuretech or digitally enabled insurance platforms
• Analytical mindset with comfort interpreting financial and performance data

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

As a Senior Memory Sales Manager, you will be responsible for driving revenue for memory (DRAM) and storage (NAND) products within an assigned strategic customer that is a leader in AI and compute solutions.

What You’ll Do

• Develop and execute business‑development strategies that drive revenue and market‑share growth.
• Lead direct sales engagements across multiple business units and subsidiaries at the customer, managing the full sales cycle from opportunity identification to sales closure.
• Coordinate marketing and market‑intelligence activities with the customer as an ecosystem partner.
• Partner with product management, engineering, and marketing to ensure solutions meet the customer’s technical roadmap and Samsung’s business objectives.
• Provide regular updates and executive‑level reports on customer engagements, pipeline health, market intelligence, and sales performance to senior Samsung leadership.
• Monitor memory market trends and competitive landscape at the customer; translate insights into actionable recommendations for internal teams.
• Identify and pursue new business opportunities that expand Samsung’s footprint and strategic importance within the customer organization.
• Travel domestically and internationally (including 1‑2 international trips per year) to conduct on‑site meetings, workshops, and executive briefings.

Location: Daily onsite presence at our Austin, Texas (primary) – Open to candidates in San Jose, CA. in alignment with our Flexible Work policy

Reports to: VP, Customer/Market Insights 

What You Bring

• Bachelor’s or Master’s degree in Sales, Marketing, or Engineering related field.
• 10+ years of direct sales experience with large, strategic customers (7+ years if holding a Master’s). Experience selling semiconductors, especially memory, storage, computing, or networking products preferred.
• Proven business‑development track record, demonstrating the ability to create and deliver growth strategies.
• Strong marketing‑intelligence capabilities: competitive analysis, TAM sizing, trend forecasting, and ecosystem partnership coordination.
• At least 5 years of experience in the memory or storage market (DRAM/NAND) preferred.
• Demonstrated ability to collaborate cross‑functionally with product, engineering, and marketing teams in a global environment.
• Excellent communication and presentation skills; comfortable delivering executive‑level updates.
• Willingness to travel (≈20% domestic) and undertake 1‑2 international trips each year.

#LI-KS1

FEQ227R170

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 6+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

Location: Fort Worth, TX

Schedule: Wednesday - Saturday / 6:00 AM - 4:30 PM

Compensation: $18.00

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments as needed.

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

Team Description:

The Machine Shop team within Neuralink’s hardware organization is responsible for delivering ultra-precision mechanical components that go into our implants, surgical robots, electrode arrays, wireless chargers, and associated consumables. This includes CNC machining and rapid prototyping operations in a fast-paced, low-to-mid-volume, high-mix environment where every part must meet the stringent quality, biocompatibility, and reliability standards required for life-changing medical devices. Our team combines manufacturing expertise with rapid iteration to support both R&D prototypes and scalable production.

Job Description and Responsibilities:

As Machine Shop Operations Manager at Neuralink, you will lead day-to-day production operations of CNC machining and other rapid prototyping methods that support complex precision components for brain-computer interfaces, surgical tools, and implant hardware across our Austin, Texas and San Francisco, California facilities. This role blends operational oversight and execution with industrialization and manufacturing engineering to ensure that design execution, quality frameworks, and shop processes remain synchronized with the organization’s high-level objectives. This hands-on leadership role serves as the primary interface between the machine shop and cross-functional teams (Design Engineering, Manufacturing Engineering, Quality, Supply Chain, Finance), driving manufacturability and production readiness across our programs.The position will require frequent travel between machine shop sites (expectation monthly).

• Leading day-to-day operations and execution in our expanding CNC machine shop across two locations, including staffing, work assignments, and production prioritization
• Supervising CNC programmers/machinists, setup technicians, and machine operators to ensure safe, efficient, and high-quality execution
• Maintaining technical oversight of machining processes including setups, tooling strategy, and troubleshooting to ensure quality and efficiency
• Troubleshooting machining issues related to tooling, machine performance, workholding, dimensional variation, and downtime
• Ensuring all work adheres to technical drawings, controlled documentation, and medical-device traceability standards
• Driving shop performance through metrics-based monitoring of safety, quality, yield, and operational efficiency
• Maintaining readiness of machines, tooling, fixtures, gauges, and materials needed to support production
• Supporting hiring, onboarding, and skills development for machine shop personnel
• Partnering with Design Engineering, Manufacturing Engineering, Quality, Supply Chain and Production Leadership to drive end-to-end production readiness, ensuring processes, schedules, and resources meet business goals
• Supporting rapid prototyping and quick-turn machining operations to enable fast design iteration and aggressive development timelines
• Supporting early design for manufacturability (DFM) initiatives to allow designs to best be built for cost, quality, and scalability
• Driving process development and industrialization from prototype through production, including routing, cycle time, and process capability improvements
• Developing and managing capacity planning and capital equipment strategy aligned with product roadmap, executing against planned timelines and budgets
• Establishing and monitoring process capability (Cp/Cpk), yield, and first-pass quality metrics
• Implementing structured manufacturing practices such as PFMEA, control plans, and work instructions where appropriate
• Driving continuous improvement using Lean, root cause analysis (8D, 5-Why), and data-driven problem solving

Required Qualifications:

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related technical field
• Minimum of 7+ years of experience in a manufacturing environment, with at least 3 years in a management or senior supervisory role overseeing production operations.
• Proven experience in manufacturing, industrialization, or operations engineering within a fast-paced production environment
• Ability to read and interpret blueprints, engineering drawings, GD&T, and process documentation
• Strong problem-solving, communication, and organizational skills
• Ability to lead in a fast-paced production environment with shifting priorities
• Ability to triage and prioritize shop issues and workloads, track key performance metrics, and develop and manage budgets
• Knowledge of precision manufacturing processes (e.g., CNC machining, EDM, or similar), with ability to engage technically without requiring deep hands-on machining expertise
• Willingness and ability to travel occasionally between the two locations

Preferred Qualifications:

• 5+ years of CNC machining and other rapid prototyping methodology experience in a production environment
• Experience in medical-device, aerospace, defense, or high-precision electromechanical manufacturing
• Familiarity with ISO 13485, ISO 10993, 21 CFR, traceability, and configuration control requirements
• Experience with multi-axis CNC mills, lathes, and secondary machining operations
• Experience with CAM programming and manufacturing software (Mastercam, ESPRIT, or equivalent)
• Experience with Siemens and FANUC controls
• Experience collaborating with CNC programmers and manufacturing engineers to optimize machining strategy, tooling, and process flow
• Experience machining medical/aerospace-grade materials such as titanium, stainless steel, aluminum, PEEK, and other biocompatible polymers
• Knowledge of lean manufacturing principles and continuous improvement methods
• Experience in low-volume, high-mix or prototype-to-production manufacturing environments
• Strong understanding of rapid prototype methodologies and experience balancing high-velocity R&D prototyping with production requirements

Team Description: 

The Infrastructure Team builds the foundation that enables the company to operate safely, robustly, and move at light-speed. We run a mixture of cloud-based and on-prem systems and have a user base spanning from highly technically proficient engineers to non-technical scientists and doctors; but all of them need solid systems, rugged networking, and bullet-proof software to do their jobs. This role will integrate tightly with teams across the company, and span all layers of the work environment stack, from deployment of physical hardware on the manufacturing line, to custom tooling to stream neural recordings from implants.

Tech Stack:

• Rust, Python
• Terraform
• Bazel and Nix
• Kubernetes
• GitLab CI
• AWS
• Ubuntu, Fedora

Focus:

• Developing the foundations for teams to build the software and systems required for record-breaking BCI experiences.
• Enhancing developer experience with robust tooling and build-system infrastructure.
• Building foundational infrastructure for HITL (hardware in the loop) testing across firmware, BCI, and robot teams.
• Ground-up infrastructure of on-premise solutions as well as cloud architecture.
• Foundational software engineering with a focus on serving internal software teams.

Qualifications: 

• Experience using IAC tools such as Terraform, Docker, Packer, Ansible, Cloud-Init, Kickstart.
• Working knowledge of compiled languages, ideally Rust, Go, or C/C++.
• Working knowledge of major cryptographic protocols and authentication schemes such as TLS, x509, 802.1x, U2F, SAML.
• Familiarity with modern Linux boot process, UEFI, TPM measured boot, Secure Boot, Systemd.
• Systems administration experience on Windows, macOS, and Linux.
• In-depth understanding of modern networking and common protocols.
• Ability to architect, build, and ship 0 to 1 infrastructure quickly and efficiently.

As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.  

For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.  

If this sounds like you, read on. You could be the next "Nozomier"! 

In this role, you will:  

• Develop and manage customer portfolio.  
• Own and drive the customer lifecycle – protect, nurture and deliver exceptional service to all customers.   
• Drive revenue growth by demonstrating successful achievement of customer guided value measures  
• Minimize customer churn through customer success plans and customer lifecycle management.  
• Resolve customer requests and concerns ensuring improvements to customer experience.  
• Improve customer experience through data and trend analysis, ensuring relevant reporting to influence communication and engagement strategies with the customer and internally.   
• Maintain customer information accuracy to ensure that internal stakeholders always have clean data and customer information.  
• Be a reliable point of contact and brand ambassador for Nozomi and its products.   
• Work across departments ensuring proper customer visibility and outcomes are met.  
• Aid in product design and product development through customer feedback.  
• Assist in creating training courses and educational materials for other members of the department.  
• Evaluate and improve tutorials and other communication infrastructure.  

To be successful in this opportunity, you will have:  

• 2+ years of proven experience in a customer success position supporting a technical product 
• Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes 
• Deep understanding of customers concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed.  
• Strong organizational skills with strong experience creating/maintaining account notes, developing and executing get-well plans and customer success playbooks 
• 3+ years of experience in IT and network security (OT experience is a plus) 
• Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered 
• Previous experience in a TAM or SE role is highly valuable 
• Experience working with brand image and promoting value through customer experience  
• Accountability, personal organization, and ability to multi-task.  
• Self-driven and proactive nature.  
• Excellent communication and interpersonal skills – able to compile and deliver technical reports and executive level presentations 
• Leadership and Competency engaging with CxO to technical staff.  
• Experience analyzing and optimizing processes in the Customer Success department.  
• Patient and active listener.  
• Passion for service.  

Core Competencies: 

• Active Listening and Communication 
• Business Insight and Acumen 
• Drive for Results (Get things done) 
• Emotional Intelligence (EQ), Interpersonal skills and Empathy 
• Objection Handling, Influencing and Negotiation 
• Planning & Organizing 
• Professional & Technical Expertise 
• Relationship Building and Customer Focus 
• Resilience and Adaptability 
• Solution Orientated Mindset 
• Teamwork, Collaboration and Cultural Alignment

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $75,000 - $95,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

#LI-AF1

#LI-Remote

Role Overview

As the Systems Engineering Manager, you will set the technical direction for your Systems Engineering team. Working with the Sales Area Director, you and your team will build client relationships, identify cyber risks, and help customers select the right applications from Cato’s platform.

Your expertise and coaching will help the SE team stay current on emerging cyber threats and use modern approaches for prevention.

We are looking for a manager to grow our pre-sales teams through training, field guidance, and product expertise. You will also relay product feedback, feature requests, and enhancement ideas to Product Management based on customer insights.

Working with sales account managers, your team will help customers replace existing technologies, expand Cato’s presence in key accounts, and secure digital transactions with Cato’s products.

Responsibilities

• Recruit, train, and coach Systems Engineers within the territory, helping team members grow in their roles.

   

• Establish and maintain customer relationships to create reference accounts and assist account teams with account planning.

   

• Assist the field SE team with evaluations, proof-of-value exercises, troubleshooting, and issues encountered in client environments.

   

• Deliver technical and strategic content to external audiences, including clients, partners, and employees.

   

• Build relationships with channel partners and their technical teams to ensure they are trained and ready to assist with Cato installations.

   

• Serve as an escalation point for technical issues arising during pre-sales and post-sales stages.

   

• Guide discussions on industry trends and emerging changes in the security landscape that customers need to plan for.

   

• Provide design consultation and best-practice guidance during the pre-sales process for strategic opportunities, with focus on rollout, implementation, and policy conversion.

   

• Offer onboarding, training, and coaching to new and existing team members to maintain high technical proficiency and ownership.

   

• Work with clients and prospective clients to apply best practices in their digital environments.

   

• Assist in defining the periodic SE training curriculum.

   

• Work with the Channel team to ensure Partner SEs are trained and ready to assist with Cato Networks evaluation installations.

   

• Work with Product Management, Technical Marketing, and R&D to define requirements and product features for large customers and relay customer feedback.

Requirements

• Proven experience as a pre-sales Systems Engineering Manager managing a team of skilled technical professionals.

   

• In-depth knowledge of security product market trends, Cato’s roadmap, and technology development efforts.

   

• Willingness to engage with customers alongside account teams.

   

• Experience managing technical teams in a relevant discipline.

   

• General business management skills.

   

• Interest in ongoing education across technology areas relevant to Cato Networks.

   

• Experience working with account executives and system engineering teams to define a technical account plan for the region on a monthly, quarterly, and yearly basis.

   

• Ability to deliver broad security solutions to clients, with knowledge of market positioning and selling strategies.

   

• Experience creating System Engineering enablement tools, such as training materials and demos.

   

• Written and verbal communication skills, plus presentation skills.

#LI-AC1

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

The Project Manager is responsible for planning, tracking, and managing enterprise projects for a key client is the payments space.  

Responsibilities

• Organize and facilitate project planning, host and attend daily stand-up meetings, participate in sprint reviews, lead and play an active role in lessons-learned and retrospectives, active participation and evaluation of sprint and release planning towards delivery of a cohesive project schedule, participate in demos and other Scrum-related meetings
• Conduct routine planning sessions with the Scrum Master, Client Engagement Manger, and Product Owner for alignment on project plan and roadmap
• Evaluate sprint/release progress as relative to the project plan
• Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability and visibility
• Leads Projects assigned with ability to properly initiate, plan, execute, control and close work to meet outlined success criteria.
• Produces Project Plans, Estimates, and Deliverables consistent with Software Development Life Cycle (SDLC) methodologies.
• Monitor and report on Project Status, Project Milestones and Issues
• Prepare estimates of Effort (EOE) and evaluate Estimates to Complete (ETC)
• Interfaces with internal Business Analysts, Technical Personnel, and Management to assess and determine resource requirements and resolve conflicts
• Defines standards for Project Management documentation, measurements, and reporting
• Supports project team with project deliverables as necessary
• Interfaces with Aperia Solutions clients as necessary regarding project status and issues

Qualifications

• 4+ years’ experience in project management in an Agile environment
• Experience in delivery of technical software solutions using SDLC methodologies that support Waterfall, Iterative, and Agile models
• Familiarity with Project Management concepts, deliverables, and techniques
• Demonstrated experience in producing project tracking documentation
• Experience in conflict resolution
• Process orientation with emphasis on measurement and feedback
• Ability to work in fast-paced, dynamic environment
• Exceptional organizational skills and ability to multi-task
• Demonstrated leadership in motivating teams to high performance
• Excellent written and verbal communications skills at the business and technical level
• Strong work ethic, commitment and teamwork
• Ability to work independently with little supervision
• Able to work flexible hours, especially during critical project schedules
• Project Management Professional (PMP) certification is a plus
• BA or BS Degree preferred

Eligibility Requirements

• Must be willing to submit to a background investigation and drug test as part of the selection process.
• This position is not eligible for sponsorship.

Job Type

• Full-time

Schedule

• Monday to Friday
• Willingness to participate in late night calls periodically

Work Location 

• Frisco, TX

Benefits

• Health insurance 
• Health savings account
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Paid time off
• Parental leave
• Disability insurance
• Childcare assistance
• Education reimbursement
• Fitness membership
• Volunteer time off

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

We are looking for a Senior Partner Account Manager to join our North America Partners Team, to build and scale our partner ecosystem and make Cast AI the default Cloud native Automation Platform solution across the US. This is not a passive account management role - it is a builder role focused on partner activation, co-sell execution, and creating a scalable partner-sourced revenue engine.

You will play a key role in expanding Cast AI’s partner footprint and driving meaningful, partner-led revenue growth.

Requirements:

• Strong existing relationships with regional cloud/DevOps/reseller partners.
• Hunger for a fast-moving, agile and scaling work environment.
• Hard working, Independent and self-driven work ethic - openness to learn and take feedback, and yet independent and reliable in implementation and success.
• Team player, natural, & relationship first type of collaboration.
• Willingness and ability to build a partner ecosystem from the bottom up.
• Love of process, sales, wins and challenges - driven by overcoming obstacles.
• Excellent presentation skills and engagement creation through a meeting.

Responsibilities:

• Building almost from the bottom up our partner and reseller ecosystem across all types of partners.
• Creating partnerships with companies such as resellers, MSPs, DevOps consultancies.
• The goal of the role is to create a regional active, working and scaling pipeline of partner sourced opportunities that will impact the company wide revenue results.
• Collaboration with every aspect of the company - sales and SE teams, marketing and events, R&D and product, finance and legal.

What’s in it for you?

• Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
• Enjoy a flexible, remote-first global environment.
• 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
• Access UnitedHealthcare plans including medical, dental, and vision coverage.
• Equity options.
• Learning budget for your professional and personal growth.
• Potential for personal growth and promotion as the company grows and success drives more hiring and more opportunities.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
  
  #LI-Remote

About the Role
We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti’s most strategic North America accounts. As a trusted advisor, you’ll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform.

This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology.

Key Responsibilities

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products.
• Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.
• Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals.
• Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions.
• Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience.
• Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.
• Maintain accurate forecasting, pipeline management, and account documentation in internal systems.
• Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

About You

• 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion.
• Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry.
• Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value.
• Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences.
• Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment.
• Willingness to travel for client meetings and industry events across North America.

Why Join Zenoti

At Zenoti, we’re transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world’s most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers.

As part of our team, you’ll have the opportunity to:

• Partner with iconic beauty and wellness brands to shape how they operate and grow.
• Be part of a high-growth, innovative company where your work has visible impact.
• Join a culture that values creativity, customer success, and career growth.

If you’re passionate about driving measurable business outcomes, building long-term partnerships, and shaping the future of an industry through AI, Zenoti is the place for you.

About the Role

The Account Development Representative supports our US sales motion. For this specific role the ADR works in a hybrid set up from our office in Texas and work from home. Your tasks will include but are not limited to:

• Support your Regional Sales Manager (RSM) by identifying new business opportunities in Greenfield Enterprise accounts by completing both inbound and outbound strategies and campaigns
• Engage with existing and old opportunities to assist your RSM in progressing them faster and more efficiently down the sales funnel
• Apply critical thinking to make recommendations in scenarios that are not covered by defined work processes
• Collaborate with team members and cross functional teams (marketing, product and channel team) to achieve individual and team sales objectives

What Will Impress Us

• Excellent communication and interpersonal skills.
• Verbal and written business fluent proficiency in English. 
• You enjoy a lively and exciting role, where you can take ownership of your success while contributing to the success of your team
• Committed to learning and development
• Ability to be adaptable in a fast paced and changing environment
• 1-2 years in a prospecting or ADR equivalent role
• Comfortable and confident in contacting prospects and customers in a professional and courteous manner
• Knowledge of the IT /Cyber security industry is a plus!

Sounds like this could be a match? We are looking forward to receiving your application!

Location: 11401 Harmon Rd, Fort Worth, TX

Role Description:

The Area Manager, Fulfillment Operations serves as the primary on-site operational leader for ShipBob’s newly established Print on Demand department. This is a new role responsible for standing up and scaling an in-house POD production capability spanning direct-to-garment (DTG) apparel printing, wall art and canvas fulfillment, hard goods customization (mugs, phone cases, and similar items), and on-demand books, packaging, and labels. The role owns the full production lifecycle — from order receipt and artwork validation through production execution, quality control, and on-time shipment — for both B2B retail/wholesale and DTC ecommerce channels.

As a merchant-specific role, the Area Manager will serve as the day-to-day operational liaison between internal stakeholders and the merchant, ensuring production performance, SLA adherence, and quality standards are met consistently. This role is accountable for associate performance without serving as a direct manager, driving cross-functional alignment across ShipBob departments, and building the foundational SOPs, processes, and operational infrastructure needed to support sustainable POD growth. This role reports to the Operations Manager, Fulfillment Operations.

What you’ll do:

• Own the day-to-day execution of all in-house POD production operations, including DTG apparel printing, wall art and canvas production, hard goods customization, and on-demand book and label printing using ShipBob-operated equipment and staff.
• Provide a high-level end-of-day summary covering B2B and DTC order production status, open orders, orders at risk of missing SLA, active quality incidents, equipment or material issues, and clear action plans for all outstanding items. 
• Align weekly with the Merchant to understand production volume requirements across product categories; partner with operations leadership to develop execution plans that account for staffing, equipment capacity, material availability, and production constraints. 
• Validate artwork files and production-ready assets prior to print runs; coordinate with the Merchant to resolve file issues, color profile discrepancies, or specification gaps that could impact print quality or cause production delays.
• Own operational metric reporting for the POD department, including Units per Hour (UPH) / production throughput, order cycle time (order receipt to shipment), on-time shipment vs. SLA, production yield and defect rate, and ink/material waste and cost per unit.
• Identify performance gaps, troubleshoot root causes, and implement process improvements to drive consistent attainment of production throughput and quality targets.
• Build foundational Standard Operating Procedures (SOPs) and work instructions for the POD department from the ground up, covering all production workflows, quality checkpoints, equipment operation, file intake, order processing, and shipment execution.
• Drive production associate performance and accountability across all POD workflows; while direct management sits with other Area Managers, this role owns production outcomes and coaches associates toward throughput, quality, and SLA targets on the floor.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Supervise daily workflows to ensure products are handled and stored correctly per defined safety and quality procedures. Maintain compliance with hygiene and contamination control standards and promote a culture of accountability. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of experience in warehouse, fulfillment, or logistics operations management. Preferred experience in a print on demand or make on demand fulfillment environment.
• Experience serving as an operational liaison between fulfillment operations and merchant or client teams, with a demonstrated ability to manage cross-functional relationships. 
• Sound understanding of fulfillment metrics including UPH, OPH, SLA management, and VCPO. 
• Proficiency with WMS platforms and operational reporting tools. 
• Excellent written and verbal communication skills; ability to clearly communicate operational status and incidents to merchant partners. 
• Excellent problem-solving skills and ability to make real-time operational decisions in a fast-paced, physically demanding environment. 
• Experience developing and implementing SOPs in a warehouse or fulfillment environment.          

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $54,878 - $73,170 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

About us

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute.

It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.

Job Summary

We are seeking a Technical Program Manager (TPM) to lead the planning and execution of global lab and data center infrastructure programs. This role will act as Graphcore’s owner’s representative, delivering mission-critical environments that support cutting-edge AI hardware development, testing, and deployment. You will drive end-to-end program execution across multiple regions, ensuring high-performance, scalable, and reliable infrastructure.

The Team

The Infrastructure and Labs team is responsible for designing, building, and scaling Graphcore’s global data center and lab environments. The team collaborates across hardware engineering, operations, IT, and external partners to deliver world-class infrastructure for AI compute systems.

Responsibilities and Duties

• Act as Graphcore’s owner’s representative for global lab and data center builds, expansions, and retrofits.
• Lead end-to-end program delivery across site selection, design, construction, commissioning, and handover.
• Partner with internal stakeholders to define technical requirements and capacity planning.
• Manage external stakeholders including developers, consultants, contractors, and vendors.
• Drive implementation of infrastructure systems including power, cooling, and network integration.
• Ensure programs meet performance, reliability, cost, and schedule objectives.
• Develop and manage budgets, schedules, and risk registers.
• Establish and enforce design standards aligned with hyperscale data center environments.
• Support commissioning and validation to ensure operational readiness.
• Identify and drive innovation in cooling, efficiency, and scalability for AI workloads.

Candidate Profile

Essential:

• 5–8 years of experience in technical program management, engineering, or infrastructure project delivery.
• Experience acting as an owner’s representative or client-side project manager.
• Strong understanding of data center infrastructure including power and mechanical systems.
• Experience in hyperscale or high-performance computing environments.
• Familiarity with design, construction, and commissioning processes.
• Ability to interpret engineering drawings and technical specifications.
• Strong program management skills across schedule, cost, and risk.
• Excellent communication and stakeholder management skills.

Desirable:

• Background in mechanical, electrical, or civil engineering.
• Experience with liquid cooling technologies (direct-to-chip, immersion, etc.).
• Experience delivering global infrastructure programs.
• Knowledge of EHS, compliance, and regulatory requirements.
• Familiarity with AI/ML infrastructure environments.

Benefits  
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.  

About Us 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.   

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.    

Job Description: 

• Classify product and test chip variants under EAR/ECCN framework
• Manage BIS license applications, WTEC calculations, and deemed export authorizations
• Build and maintain automated classification tool.
• Establish Technology Transfer Agreements  
• Create workflow to reduce classification bottlenecks
• Handle export control screening for international shipments and customer transfers
•  Design export control decision trees and classification workflow
• Develop product database with standardized identifiers (addressing industry pain point)
• Coordinate with Legal and Export Control SMEs on complex classifications
• Implement multi-jurisdiction compliance 
• Manage restricted party screening and end-use monitoring
• Prepare for and support export control audits 

Required Qualifications 

• 5+ years export control experience in semiconductor, hardware, or technology industry
• Deep knowledge of EAR regulations, ECCN classifications, and BIS licensing procedures
• Experience with deemed export controls and international technology transfer
• Proven ability to automate manual processes (Excel, databases, workflow tools)
• BS/BA degree in Engineering, Supply Chain, International Trade, or related field
• Direct experience classifying hardware, software, and technical data under EAR 

Preferred Qualifications 

• Familiarity with supply chain export controls
• Certified Export Compliance Professional (CECP) or similar certification 

Benefits  
 
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.  

About us 

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. 

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. 

Job Summary 

We are seeking an experienced Hardware Validation Manager to lead the validation of Graphcore hardware platforms from prototype through production release. This role is responsible for defining validation strategies, building and leading a high-performing validation engineering team, and ensuring our hardware products meet electrical, functional, and reliability targets across all development phases. 

The successful candidate will combine deep technical expertise in hardware validation with strong leadership, cross‑functional collaboration, and program execution to deliver high‑quality products at scale. 

The Team 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption 

The Hardware Validation team ensures Graphcore’s AI hardware platforms meet performance, quality, and reliability targets before production release. Working closely with silicon, board design, system architecture, firmware, and manufacturing teams, the group develops and executes validation strategies across development phases. 

The team plays a critical role in bridging design and production by identifying issues early, driving root cause analysis, and enabling robust, production‑ready hardware platforms. 

Responsibilities and Duties 

• Define and implement board and multi-board hardware validation plans across Proto, EVT, DVT, and PVT phases. 

• Develop and execute validation strategies covering electrical, functional, and system-level requirements. 

• Ensure validation coverage aligns with product specifications, customer requirements, and industry standards. 

• Drive root cause analysis and corrective actions for hardware validation failures. 

• Build, mentor, and manage a team of hardware validation engineers. 

• Collaborate with hardware design, silicon, firmware, and manufacturing teams across the product lifecycle. 

• Establish validation milestones and deliverables aligned with program schedules and product release goals. 

• Drive improvements in validation methodology, tooling, automation, and data analysis. 

Candidate Profile 

Essential 

• Bachelor’s or Master’s degree in Electrical Engineering or related field. 

• 10+ years of experience in board-level hardware validation, system testing, or product validation. 

• 3+ years of experience leading engineering teams. 

• Strong understanding of hardware development lifecycle (Proto, EVT, DVT, PVT). 

• Experience with lab instrumentation such as oscilloscopes, spectrum analyzers, and power analyzers. 

• Proven track record delivering hardware products from prototype through production. 

• Strong analytical and problem-solving skills with experience driving root cause investigations. 

Desirable 

• Experience influencing validation requirements during architecture and schematic phases. 

• Experience embedding validation hooks and testability features into hardware designs. 

• Experience implementing automated hardware regression testing. 

• Familiarity with data pipelines, dashboards, and validation data analytics. 

• Experience validating multi-board systems and high-speed interfaces (PCIe, DDR, SerDes). 

• Experience working with power-dense or high-performance compute systems. 

About us 

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. 

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. 

Job Summary 

We are seeking an experienced Principal Security Firmware Engineer to design, implement, and validate security mechanisms within embedded firmware and low-level system software supporting Graphcore’s AI compute platforms. 

This role focuses on protecting hardware platforms through secure firmware architecture, trusted boot mechanisms, and secure firmware update frameworks while working closely with hardware, firmware, and security architecture teams. 

The Team 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

The Firmware and Platform Security team is responsible for securing Graphcore’s AI infrastructure platforms across firmware and hardware interface layers. 

The team collaborates with silicon engineering, hardware design teams, firmware developers, and security architects to implement trusted boot chains, secure firmware update mechanisms, and hardware-rooted security capabilities. 

Responsibilities and Duties 

• Design and implement secure firmware architectures for embedded and hardware systems. 

• Develop secure boot, firmware authentication, hardware root of trust, and secure firmware update mechanisms. 

• Define threat models and security requirements for firmware components. 

• Develop and maintain secure embedded firmware using languages such as C, C++, and Rust. 

• Integrate cryptographic libraries and hardware security modules (HSM/TPM). 

• Implement protections against firmware tampering, side-channel attacks, fault injection, and reverse engineering. 

• Perform firmware security assessments, code reviews, and vulnerability analysis. 

• Conduct penetration testing, fuzz testing, and other security validation techniques. 

• Collaborate with hardware teams to integrate chip-level security features. 

• Ensure firmware implementations align with industry standards such as NIST, FIPS, and Secure Development Lifecycle practices. 

Candidate Profile 

Essential 

• Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Electrical Engineering, or related discipline. 

• 5–10+ years of experience in embedded systems or firmware development. 

• Strong programming experience in C and C++. 

• Deep understanding of secure boot architectures and trusted boot chains. 

• Strong knowledge of cryptographic protocols and secure firmware design practices. 

• Experience working with embedded operating systems such as FreeRTOS, Zephyr, or Linux. 

• Experience implementing secure firmware update systems and cryptographic key management. 

Desirable 

• Programming experience in Rust. 

• Experience integrating TPM or hardware security modules (HSM). 

• Experience with static analysis and security tools such as Coverity. 

• Knowledge of secure silicon architectures and trusted execution environments. 

• Experience contributing to open-source firmware security projects. 

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Senior Bring-Up and Characteristion Engineer

Salary $161,500 - $218,500 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Senior Bring-Up and Characteristion Engineer

Salary $156,500 - $211,700 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Staff Bring-Up and Characterisation Engineer

Salary $191,100 - $258,500 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

Staff Bring-Up and Characterisation Engineer

Salary $198,100 - $268,000 + Phantom Equity + Benefits

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.  

We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment. 

Responsibilities and Duties 

• Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
• Creation of product specific characterisation plans
• Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
• Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
• Execution of manual characterisation tests where automation is not appropriate
• Report regularly on progress and issues during the characterisation
• Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report

Essential skills

• A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
• Solid experience and understanding of silicon digital device design characterisation
• Knowledge of silicon process technology and how that impacts device performance at transistor and system level
• Knowledge of high-performance processor and system-on-chip systems
• Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
• Knowledge of measurement automation and data analysis
• The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
• An ability to work independently without daily oversight

Desirable skills:

• Knowledge of PCBA and system level technologies
• Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems

Benefits:

In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments. 

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a highly technical, hands-on Senior Data Engineer to architect and scale our data infrastructure from the ground up. As a core member of the data function within our Business Technology team, you will be responsible for building the pipelines and models that power smarter decision-making and operational efficiency across the entire organization.

In this foundational role, you will build & architect the modern data stack, ensuring our infrastructure is robust, automated, and governed. You collaborate as a technical partner with GTM ,Product, Finance, P&C to build high-performance data models and pipelines that transform raw data into actionable cross-functional insights.

Joining ROLLER at this pivotal growth stage, you will have the opportunity to make an outsized impact on our technical landscape, directly influencing how we process data to deliver world-class experiences for our customers globally.

What You'll Do

• Scalable Architecture: Design and implement robust Data Modeling and Architecture strategies that support high-volume data processing and maintain long-term scalability.
• Cloud Ecosystem: Develop and manage end-to-end data pipelines using Google Cloud Platform services, specifically leveraging Cloud Run, Cloud Function for compute, BigQuery for storage, and Cloud Composer (Airflow) for orchestration.
• Transformation Excellence: Build, maintain, and document complex data transformation layers using DBT (Data Build Tool) to ensure high data quality and reliability.
• Infrastructure as Code: Automate the provisioning of cloud resources using Terraform and streamline deployment workflows via GitHub Actions CI/CD pipelines.
• Cloud Data Warehousing: Demonstrate expert-level proficiency in managing and optimizing Cloud Data Warehouses, such as Snowflake & BigQuery.
• Team Collaboration: Partner with cross-functional stakeholders to build and scale high-performing data infrastructure that supports engineering, analytics, and Data Program needs.
• Stack Management: Architect and maintain a modern data stack by implementing best-in-class tools including Snowflake, Bigquery, dbt, Fivetran, Looker, Tableau and Airflow.
• Pipeline Engineering: Develop scalable ETL/ELT workflows and robust data models to deliver real-time analytics and unified business reporting.
• Data Visualization: Create and maintain intuitive, high-performance Looker dashboards will be an added advantage.

About You

You are a technical builder who views data as a competitive advantage. You thrive in fast-paced environments and have a proven track record of engineering scalable data foundations from the ground up. Equal parts architect and analytical problem-solver, you excel at balancing long-term technical vision with the daily hands-on execution of complex pipelines.

You are energized by the full lifecycle of data—moving beyond just writing code to actively leading project discovery and analysis alongside cross-functional partners. You take pride in enabling GTM, Product, Finance & P&C teams through clear insights and high-performance systems. Most importantly, you are excited to act as a founding technical force for a high-growth SaaS company that is transforming the guest experience for attractions businesses globally.

• 5+ years of experience in Data & Analytics or Data Engineering with a focus on Scalable cloud driven data pipeline build

• Proven experience in dimensional modeling (Star/Snowflake schema) and designing architectures that support both historical reporting and real-time needs.
• Expert-level proficiency in Snowflake or BigQuery, including performance tuning, cost optimization, and access control (RBAC).
• Hands-on experience with Google Cloud Platform services, specifically Cloud Function, Cloud Run for containerized workloads and Cloud Composer for orchestration.

• Through hands-on experience of dbt (Data Build Tool) to manage transformations, including writing custom macros, implementing tests, and generating documentation.
• Solid experience using Terraform to provision cloud resources, ensuring that infrastructure is version-controlled and reproducible.
• Proficiency in GitHub Actions to automate testing and deployment pipelines for data models and infrastructure.
• Ability to design high-performance dashboards that prioritize user experience and fast load times.

• Experience collaborating with Finance, GTM, and Product to define key metrics (like CAC, LTV, or Churn) and codifying them into the data layer.
• Familiarity with data ingestion tools like Fivetran , Airbyte, Workato, Mulesoft to sync data from various SaaS platforms into the warehouse.

• Operates as a full-stack Data Engineer with the technical authority to architect and build entire data lifecycles, from raw source ingestion to high-impact data visualization.
• Familiarity with business-critical systems like Salesforce, Chargbee, Gainsight, and product analytics tools.
• Strong communicator with a track record of working across technical and non-technical teams to drive alignment.
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals

Preferred Qualifications

• Experience partnering with IT or Business Technology teams to drive cross-functional outcomes.
• Exposure to customer success and revenue workflows, such as onboarding journeys, renewal metrics, or support analytics.
• Familiarity with AI/ML pipelines and experimentation frameworks that support data-driven innovation.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Hiring Manager
   You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Senior Solution Consultant – Presales- TMT Enterprise Accounts 

At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo.  We are looking for a highly experienced technical strategist and innovator who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act. 

Job Description 

As a core Senior Solution Consultant, you will join our presales team supporting some of our largest enterprise customers.  You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners. 

Why this Role Matters 

• Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control—they need forecasting automation, cross-functional alignment, and real-time insights. You’ll help them get there.
• You’ll work with decision-makers at leading enterprise organizations, influencing outcomes that impact thousands of employees and billions in revenue.
• You’ll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition.
• You’ll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business.
• You’ll be working on the cutting edge of innovation to bring to life our vision of AI-driven scenario planning and analysis across a connected enterprise.

Your Responsibilities and Impact 

• Partner with account executives on technical strategy and sales process for accounts in your territory.
• Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications.
• Lead discovery sessions that move beyond features and functions to uncover critical business needs.
• Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future.
• Execute proof-of-concept workshops that prove Anaplan's value in the customer’s own context.
• Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform.
• Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close.
• Develop a multi-year technology vision and roadmap with your customers in cooperation with the Anaplan Customer Success team.

Your Qualifications 

• 7+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred).
• Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation
• Strong grasp of value-based selling and storytelling, not just showing features and functions.
• Skilled with problem solving at the intersection of technology and business.
• Proven ability to make complex ideas sound simple, clear, and persuasive with experience in public speaking.
• Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration.
• Hands-on experience with enterprise planning processes and solutions (g. Finance, Supply Chain, Workforce, Sales Performance) preferred
• Familiarity with EPM, CPM, BI, or ERP systems is a strong asset
• Prior industry experience with aligned accounts a plus

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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#LI-4

#li-onsite