Customer Success Jobs in Toronto.
All active Customer Success roles based in Toronto.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, the Viewer Product Team is connecting millions of viewers worldwide to their favourite entertainment through a uniquely Roku experience. The International Product Team works with functional experts and strategic leaders to help build and execute on roadmaps for all aspects of the Roku ecosystem in markets around the world. This team works cross-functionally to understand the needs of our consumers and partners, along with other market opportunities, analyzes data to draw insights and learnings, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product teams.
About the role
We are looking for a strategic, growth-focused, collaborative, and experienced product manager to lead Roku’s viewer (OS / Platform) product management function in Canada. In this role, you will oversee our growth & engagement strategy, manage our product roadmap, and identify key product priorities that advance Roku’s strategic business goals in Canada. You will play a critical role in accelerating Roku's growth and work with other market leaders to develop a strategic plan that positions Roku as a future leader in Canadian media & streaming. You will be accountable for setting, and achieving key market goals that are in service of accomplishing our broader market strategy, and have a hand amongst other key leaders in market in formulating said strategy.
The ideal candidate is a strong product thinker, highly strategic, tactically savvy, and skilled at navigating a matrixed environment. They know how to build trust and alignment, manage & optimize a product roadmap, solve complex problems through communication, transparency & critical thinking , and thrive in a fast-paced and collaborative setting.
This position will be based at our Toronto office and report to the Director of Product, Management, and International Growth. This role will require international travel.
For Toronto Canada Only - The estimated annual salary for this position is between CA$100,000 - CA$173,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Manage & optimize Roku’s viewer (OS) product roadmap for Canada
- Own our product growth & engagement strategy across CA, partnering with other key teamleaders in the Toronto office
- Drive alignment on key market metrics/goals, and be accountable for achieving goals through product launches & initiatives led by partner teams
- Enable & design in-market experimentation to ensure our products fit the unique needs of the Canadian market
- Ensure that market-specific needs & opportunities are represented in cross-functional planning and that our product efforts drive tangible business outcomes
- Build and strengthen relationships between the International Product team and other Toronto-based Roku teams (marketing, ad sales, content distribution & monetization)
- Collaborate with stakeholders across the organization to optimize the delivery of new features and ensure strong execution
- Communicate progress and strategy clearly across multiple levels of the organization, including executive stakeholders
We're excited if you have
- 10+ years of product management experience
- Significant experience working in TV or streaming industry, with a deep understanding of the ecosystem, technologies, and customer expectations
- Experience working either for or with key Canadian media leaders/partners
- Hands-on (product-led) growth experience
- Experience with lifecycle marketing/user engagement strategy & activation, or hands-on experience in understanding and driving long-term consumer retention
- Strong strategic thinking, prioritization, organization, and execution skills
- Experience working cross-functionally across Product, Engineering, Marketing, and other disciplines to drive projects through completion
- Excellent communication and stakeholder / executive management skills
- Ability to improvise when necessary and solve complex problems with simple or unexpected solutions
- Bachelor's degree or equivalent experience
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Content Partnerships Manager (International – CANADA & UK) – The Roku Channel
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About Roku
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay TV operators.
Roku Channel has quickly become a leading streaming app for free, live, and subscription based premium content. Whether you are in your living room, on your mobile, or at your desktop, Roku Channel has an always-changing selection of Hollywood hits, classics, live news, hit TV shows and family programs to keep you entertained. Roku made streaming possible and Roku Channel is changing the way we watch it.
The Role
Roku is seeking an International Content Partnerships Manager to join the ad-supported VOD/ linear partner growth team focused on The Roku Channel. This team is responsible for the overall success of key partners on Roku Channel. Success is measured by delivering on and exceeding expectations with respect to user engagement (as defined by reach and streaming hours), financial results (revenue, gross profit) and other key health and growth metrics.
The role requires a diverse range of direct-to-consumer video experience across partner management, content programming, product, and marketing. The right individual has proven experience building relationships with content partners, developing data driven growth strategies, then rolling up their sleeves to execute and achieve these goals. To be successful, the candidate will require the ability to work across and organize a diverse range of internal departments, such as editorial, content acquisition, data analytics and marketing.
For Canada Only - The estimated annual salary for this position is between $100,800 - $119,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This posting is to fill a vacancy on our team, unless otherwise noted.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
Roku uses AI tools in its recruiting processes.
In This Role You Will
Account Management
- Act as the day-to-day partner relationship manager to grow international partners within Roku Channel
- Leverage deep experience and knowledge of content strategy and acquisitions within the Canadian and/or UK markets (experience in both is highly preferred) to drive regional growth.
- Drive communication, education, data management across managed partners
- Support the onboarding of new content partners
- Coordinate the submission, selection and launch of new partner content, communicating with partners and working internally with Programming, Acquisition and Operational teams
Partner Growth Strategy
- Create and present performance evaluations for partners, including comprehensive quarterly business reviews
- Develop internal partner playbooks that offer executive staff a concise overview of partnerships along with actionable strategic plans
- Build deep partner expertise, developing strong internal and external workflows to provide best-in-class service to partners
- Leverage data, market research and insights to evaluate new content partnership opportunities to Roku Channel
- Contribute to other content partnership areas as business needs arise
Cross-Functional Collaboration
- Collaborate with content acquisition, content operations, editorial, and marketing on deal lifecycle and execution through partner roll out
- Assist in the development and implementation of marketing and editorial strategies that maximize user engagement
- Work with product and analytics teams to drive automation, enhanced reporting and tools to improve the efficiency of strategic plans
- Aggregate feedback from internal and external stakeholders into comprehensive and actionable trackers to drive process improvement
- Perform other tasks, projects, and responsibilities as assigned by leadership
Experience / Qualifications
- 5-7 years of relevant experience in a top media, entertainment, technology company, management consulting firm, or investment bank, in a partnerships, strategy, program planning, or analytical role.
- Background in content strategy and/or acquisitions within the Canadian and/or UK markets (experience in both is highly preferred)
- Experience delivering results in consultative, partnerships, and/or business development environments
- Strong analytical skills including creating / managing financial and operational KPIs (preferably with experience in a highly-demanding environment where complex analysis is performed)
- Experience conducting quantitative (including modeling) & qualitative analysis to drive results leveraging a strong understanding of video streaming business models (MVPD, TVE, SVOD, AVOD, TVOD)
- Ability to cultivate and build strong relationships with content partners and industry counterparts
- Bachelor's degree in business, finance, accounting, or economics, or equivalent; MBA preferred but not required
- Familiarity with Airtable, Confluence, Salesforce and Looker tooling a plus
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.
You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.
WHAT YOU'LL DO:
- Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
- Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
- Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
- Escalate when needed with clear, well-documented context that helps Development move quickly
- Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
- Continuously look for ways to make support faster, smarter, and more scalable as we grow
- Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay
WHAT YOU'LL BRING:
- You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
- You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
- You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
- You build trust quickly and know how to balance strong client advocacy with good judgment
- You sweat the details, take ownership, and care about getting things right
- You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
- You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
- You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
- Familiarity with treasury, banking, or accounting concepts is a big plus
- You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
- You’re proactive, always learning, and constantly looking for ways to improve how things work
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Senior Java Software Engineer, Client Libraries
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Our Database Experience (DBX) Team
The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users.
For this role, we're looking for someone who would enjoy designing, writing, and supporting open-source libraries using MongoDB. You will have the opportunity to work with other veteran Java programmers, as you deepen your knowledge of the Java ecosystem, and help streamline and increase the adoption of MongoDB.
We are looking to speak to candidates who are based near one of our Canada office for our hybrid working model.
You might be right for this role if you
- Have 4+ years of experience writing high-quality software
- Have experience implementing libraries or applications in Java, or other languages that run on the JVM
- Are fascinated by, and have experience working with concurrency, parallelism and distributed systems
- Want to participate in open-source software development and communities
- Communicate well, internally and externally, both in writing and face-to-face
- Advocate for testing and modern development best practices
- Can make pragmatic design tradeoffs while balancing features, maintainability, and delivery time
- Elevate the skills and expertise of those around you
- Are excited by our mission and values
You'll be on the team responsible for
- Java driver, Java Reactive Streams Driver, Scala Driver, Kotlin Driver, Spark Connector, and other JVM-based projects
- Integrations with other open-source software, such as ORM frameworks and AI tools
- Testing, delivering and supporting the above across multiple operating systems, JDKs, and MongoDB releases
You'll have responsibilities beyond writing code, including
- Working with our Product, Server, Cloud, and other driver teams on designs and specifications for new customer-facing MongoDB features
- Investigating bugs and support requests from commercial and open-source customers for the libraries and tools our team maintains
- Seeking out speaking or writing opportunities to engage with our developer community
- Mentoring junior engineers in both technical and non-technical professional skills
Success in this role means
- Within three months, you will contribute effectively day-to-day, fix bugs, implement planned features, and thoroughly review your colleagues’ pull requests
- Within six months, you will confidently lead projects, provide mentorship and technical guidance to colleagues, and contribute to process improvements
- Within a year, you will demonstrate strong technical ownership, influence team and product growth through effective communication and collaboration, and contribute to high-impact product enhancements
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 3263228272
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
Senior D365 CE Functional Consultant (part-time)
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About the Role
Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced Senior Microsoft Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States.
This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.
In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly within Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the Microsoft Power Platform.
You will act as a trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.
Report to: CE & PP Practice Leader
POD: Client Delivery
Location: United States (remote), Canada (remote)
Travel: up to 25% (U.S.)
Type: Contract (Part-Time to start)
Your Impact and Key Responsibilities:
Client Advisory & Solution Design
- Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
- Provide guidance on best practices for Dynamics 365 CE and Power Platform
- Support solution design and ensure alignment with client business objectives.
Implementation & Delivery
- Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys
- Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
- Design and support integrations between Dynamics 365 and other enterprise systems.
- Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
- Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.
Collaboration & Practice Support
- Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
- Contribute to solution documentation and knowledge sharing within the delivery team.
- Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.
What It Takes to Be Successful:
Professional Experience
- Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
- Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
- Experience building solutions with Power Apps and Power Automate.
- Experience implementing Power Pages and/or Copilot Agents is a plus.
- Strong understanding of CRM processes, automation, and customer engagement solutions.
- Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
- Ability to work independently in a client-facing consulting role.
- Strong problem-solving and analytical skills.
Communication & Collaboration
- Excellent communication and stakeholder engagement skills.
- Ability to work effectively with distributed teams and international colleagues.
- Comfortable interacting directly with business stakeholders and technical teams.
Certifications & Education
- Microsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
Nice to Have
- Experience with Dynamics 365 Customer Service.
- Experience with Power BI or Dynamics 365 Business Central
- Experience with Copilot or AI capabilities within the Microsoft ecosystem.
- Experience with D365 on-premise to online migrations.
- Previous involvement in pre-sales or solutioning activities.
- Active U.S. security clearance (or ability to obtain one) is a strong plus.
ABOUT ENAVATE
Transforming Businesses and the Lives They Touch
At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.
Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.
To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.
Our Culture
Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.
At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:
- Team Members: We take care of our own.
- Innovation: We explore, evolve, and seek excellence at every level.
- Results: We are achievers who set high goals and reach them.
- Integrity: We are trustworthy. Our word is our bond.
We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.
To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.
What We Offer
At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:
- Health and Wellness
We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally. - Flexible Work Arrangements
We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs. - Professional Development
Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career. - Generous Time Off
Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best. - Team Member Recognition
We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.
For more details about the benefits available in your region, check out the following links:
Work Structure & Collaboration
At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.
All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.
Our Hiring Process
At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes:
- Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit.
- Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics.
- Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values.
- Debrief – Our team will come together to discuss your fit for the role and next steps.
- Offer – If all goes well, we’ll extend an offer and welcome you to the team!
We aim to provide you with a clear understanding of your fit with Enavate, and we want to ensure you feel confident in your decision to join us.
Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team.
Join Us in Our Mission!
At Enavate, we believe in transforming businesses and the lives they touch – because to us, it’s personal. If you're ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we’re reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions.
Are you ready to transform your career and help us shape the future? Enavate is the place for you.
Ready to apply?
Apply to Enavate
Head of Social and Influencer Marketing
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.
About the Team:
This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started
Here’s what you’ll do day-to-day:
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Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.
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Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.
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Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.
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Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.
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Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.
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Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.
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Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.
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Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.
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Manage budgets, agency relationships, and social media tools/platforms effectively.
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Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.
Here’s what we're looking for:
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12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.
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Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.
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Deep expertise in developing content strategies tailored for various social platforms and audience segments.
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Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.
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Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.
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A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.
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Outstanding leadership and people management skills, with experience coaching and developing marketing talent.
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Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.
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Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.
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BA/BS degree required; MBA or advanced degree a strong plus
Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
#LI-Hybrid
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Ready to apply?
Apply to Gusto, Inc.
Risk Strategist, Onboarding and Compliance
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Onboarding and Compliance Risk Strategy team serves as a key risk management function that partners with product, engineering, and cross-functional teams to bring products to market safely and responsibly. We are seeking a strategic-minded and collaborative Risk professional to build and scale the risk management and compliance foundations for our Financial Account products, our new and existing credit products, and the global payment networks that power them.
What you’ll do
Stripe is building new products that expand the scope of problems we tackle beyond payments and into the rest of the financial stack. Right now this includes Capital, Financial Accounts, and Issuing - and there's more on the way. Stripe is a technology company that operates within the financial services industry, and you will need to be comfortable straddling both of those worlds every day. The right person for this role will thrive while working at the intersection of an emerging sector and a traditional industry, seek creative solutions to traditional problems, and enable the business responsibly while moving with urgency and focus. We are currently hiring for two roles, one with a focus on lending products and another with the focus on global payment networks. If you have experience with either and meet the below qualifications, please apply!
Responsibilities
- Partner with Product, Engineering, and 2LOD teams to design and implement data-driven, risk-based KYC/KYB frameworks and compliance controls for our Financial Account, Capital, and Issuing products.
- Design and document compliant, scalable funds flow models for global payment networks (e.g., SEPA, FPS, ACH, RTP), translating complex network rules into technical requirements for engineering teams.
- Develop and maintain technical compliance documentation, translating complex regulatory requirements (e.g., U.S. lending laws, payment network rules) into actionable guidance for product and engineering teams.
- Manage relationships and drive alignment across a wide range of cross-functional stakeholders, including Legal, Customer Support, Partnerships, and 2LOD Compliance, ensuring all voices are heard and decisions are made effectively.
- Engage directly with external financial partners, presenting Stripe's compliance controls and strategy to build trust and confidence.
- Extend your expertise to new regions and payment schemes, quickly learning new regulatory and technical landscapes to enable Stripe's international expansion.
- Utilize data to inform risk strategy, compliance solutions, and decision-making by sourcing and analyzing product and user data to measure control effectiveness.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5 years of professional experience in compliance, product risk, technical compliance, audit, or similar risk roles at a FinTech, payment provider, or bank.
- Proven experience designing and implementing risk-based KYC and KYB programs for business or merchant onboarding.
- Proven experience working at a technical level with product managers and engineers, with an ability to design solutions and write technical requirements documentation.
- Demonstrated success in managing complex projects with numerous cross-functional stakeholders, driving consensus, and managing expectations.
- Excellent communication and presentation skills, with experience engaging directly with external partners and instilling confidence.
- Experience sourcing and using data to analyze problems, inform strategic decisions, and measure control effectiveness.
- Ability to tackle ambiguous situations and operate efficiently and independently in a fast-paced, high-volume, and technology-driven environment.
- Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the financial technology industry forward.
Preferred qualifications
- Deep experience with US financial regulations, particularly those impacting lending, consumer compliance (e.g., TILA, ECOA, UDAP/UDAAP, Fair Lending), and financial crimes (e.g., CIP/CDD) OR a strong technical and operational understanding of payment network funds flows for major schemes such as SEPA, FPS (UK), ACH (US), and RTP (US).
- Proficiency with SQL for sourcing and analyzing data.
- Proficiency using AI tools to automate document writing, assist in research and analysis and support recommendations.
- Familiarity with digital assets, cryptocurrency, and stablecoin-based payment and settlement flows.
- Experience applying regional compliance expertise to new markets.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.
Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.
Stripe has three interconnected extensibility primitives:
- Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).
- Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.
- Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.
These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.
What you’ll do
We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.
In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.
Responsibilities
- Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
- Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
- Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
- Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
- Strong product sense and ability to understand enterprise customer needs
- Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
- Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
- Proven track record of successful program delivery in complex technical environments
- Bachelor's degree or equivalent practical experience
Preferred qualifications
- Background in product management or product operations
- Experience with developer platforms, API products, or payment systems
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast growing, digital native companies.
- Billing: Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn.
Note: exact team matching for one of the pods will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
As an engineer on the team, you’ll be responsible for shaping and building a suite of products that let our users model and operate their business more efficiently. You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day. In this cross functional role, you will collaborate with experts in infrastructure, security, design, and operations to build mission critical internal and external features that power Stripe users around the world.
Responsibilities
- Design the next generation of Stripe products, to meet the high growth needs of our company and customers for years to come.
- Deliver value through a strong collaborative and users-first approach with stakeholders and customers.
- Mentor engineers to help them grow
- Debug and solve critical production issues across services and multiple levels of the stack
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2-12+ years of experience in backend software development
- Ability to write high quality code (in programming languages like Go, Java, C/C++, etc.)
- Hands-on experience contributing to or building large scale distributed systems
- Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
- Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
Preferred Qualifications
- Familiarity with event-driven architectures
- Experience with subscription management, usage-based billing, or financial reporting systems
- Interest in financial infrastructure and how businesses manage their revenue operations
- Direct leadership and mentorship experience
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the organization
Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people.
You may work on a wide variety of critical business areas including:
- Core Infrastructure - We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
- Developer Infrastructure - We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models
- Data Platform - We’re responsible for offering data serving infrastructure spanning across data warehouse analytics, streaming analytics and search capabilities. The stack is supported by a collection of internally developed large scale distributed services and several popular open source technologies like Trino/Presto, Apache Pinot, Hive Metastore, ElasticSearch etc. The systems we own support all of the data serving needs of high scale services and thousands of individual Stripes across the company.
- Admin Platform - We empower Stripes to quickly build secure and delightful internal products in service of their users.
- Support Experience - We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
- Service Platform - We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities.
Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.
Responsibilities
- Build a great customer experience for internal and external Stripe teams using our infrastructure
- Participate in roadmap planning and prioritization
- Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
- Debug production issues across services and several levels of the stack
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- Strong software engineering skills and a passion for one of the areas above.
- Ability to write high quality code (in programming languages like Go, Java, C/C++ etc)
- 2-12+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
- Hands-on experience contributing to or building large scale distributed systems
- Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
- Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
- Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
Preferred Qualifications
- Experience optimizing the end to end performance of distributed systems
- Focuses on the needs of our users, both internal and external
- Holds yourself and others to a high bar when working with production
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Organization
The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast growing, digital native companies.
- Billing: Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn.
Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
We’re looking for Full Stack engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner.
Responsibilities
- Scope, architect, and lead technical projects to improve on existing features and solve new problems.
- Debug production issues across services and multiple levels of the stack
- Design, build, and maintain user-facing experiences, services, APIs, and systems.
- Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation.
- Develop and execute against both short- and long-term roadmaps.
- Teach and mentor engineers to grow into the next generation of leaders at Stripe.
- Partner with engineers and product managers on infrastructure and other product teams to ensure your features are part of an integrated Stripe suite.
- Establish and uphold best practices in engineering, security, and technical design
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2-5 years of industry software engineering experience (does not include internships nor includes co-ops)
- Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
- Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
- Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
- Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users
Ready to apply?
Apply to Stripe
Program Manager II/Senior, ADCS Components
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ABOUT ROCKET LAB
Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.
Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope.
SPACE SYSTEMS
Rocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.
PROGRAM MANAGER II/SENIOR, ADCS COMPONENTS
Based out of Rocket Lab's office in Toronto, Canada, the Program Manager, ADCS Components is responsible for managing programmatic internal and customer-facing activities for the Rocket Lab Attitude Determination and Control System (ADCS) component programs. The role is primarily focused on close collaboration with Production, Engineering, and Operations teams to gather the information needed to prepare higher level plans, forecasts and responses required both internally and by the customers.
The role requires technical knowledge of the satellite ADCS system in general, and reaction wheels and star trackers in particular, in order to understand nuances in the product’s production and testing; and to independently convey the feedback to their customers in a concise and cohesive manner. The Rocket Lab ADCS line of products currently spans several reaction wheel and star tracker models. This position reports to the Senior Director of Business Development, ADCS Components.
(Please note: this position can be hired at the Program Manager II, Senior Program Manager I, or Senior Program Manager II level)
WHAT YOU’LL GET TO DO:
- Lead program management activities and act as the customer interface throughout execution of ADCS Component programs that may include units in production, Non-recurring Engineering (NRE) services, or a combination of both.
- Interface with Engineering/Production/Quality teams and be responsible for delivery of End Item Data Packages to customers in a timely manner.
- Collect inputs from Customers and internal Production team to plan production operations at all time scales (yearly, quarterly, monthly and weekly) that complies with customer constraints and requirements. This includes:
- Yearly plans that feed procurement, facilities, and resource planning activities
- Quarterly and monthly plans that feed tactical decisions and prioritizations
- Weekly plans that inform logistics, accounting and shipping activities
- On an ongoing basis, track production and inventory at a level sufficient for estimating lead time for incoming RFQs.
- Manage onboarding and intake process for all new customers and new orders. For international orders, manage export permit applications until completion.
- On an ongoing basis, track progress in production, procurement, shipping, and related activities (e.g., NCRs) at a level sufficient to identify risks to customer need dates and internal revenue targets.
- Provide input on risks and opportunities to weekly, monthly, and quarterly meetings with finance and executive teams.
- Manage customer communication from order acceptance onward, including customer support requests made post-delivery.
- Monitor high-probability opportunities in pipeline/forecast to identify risks and opportunities in advance of order receipt.
- Manage incoming RMAs between Rocket Lab and its customers.
- Develop strong relationships across all levels of the business to ensure alignment, efficiency, and collaboration, including coordinating with stakeholders at various divisions within Rocket Lab.
- Facilitate further growth of existing business opportunities and nurture relationships with existing customers to develop additional business opportunities.
- Other duties as assigned or required.
YOU’LL BRING THESE QUALIFICATIONS AS PROGRAM MANAGER II:
- Bachelor’s degree in engineering or other technical discipline.
- 2+ years of experience working with contractors in the aerospace or defense industry.
- Preliminary knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
- Exposure to spacecraft component manufacturing processes in a supporting role.
YOU’LL BRING THESE QUALIFICATIONS AS SENIOR PROGRAM MANAGER I:
- Bachelor’s degree in engineering or other technical discipline.
- 5+ years of experience working with contractors in the aerospace or defense industry.
- Advanced knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
- Experience in managing spacecraft component manufacturing processes as the primary program manager.
YOU’LL BRING THESE QUALIFICATIONS AS SENIOR PROGRAM MANAGER II:
- Bachelor’s degree in engineering or other technical discipline.
- 8+ years of experience working with contractors in the aerospace or defense industry.
- In-depth knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
- Experience in managing multiple high-value spacecraft component manufacturing processes as the primary program manager.
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
- Master’s or PhD in aerospace engineering or related engineering field; or business.
- Experience in design/manufacture of reaction wheels and/or star trackers.
- Demonstrable record of success in program management and/or engineering management of satellite ADCS products.
- Proficient in all Microsoft Suite products, including MS Project.
- Excellent verbal and written communication and presentation skills.
- Personable and able to interface well with customers, and present to large groups.
- Experience working with geographically disperse teams on fast-paced projects.
- Ability to take ownership and action on challenges and step up to manage tough situations while encouraging colleagues to do the same.
ADDITIONAL REQUIREMENTS:
- Availability outside of normal business hours and/or weekends as dictated by the programs and customers’ location/time zone.
- This is a fully in-person position requiring presence in the office 5 days a week.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
- Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
- Must be physically able to commute to buildings.
- Occasional exposure to dust, fumes and moderate levels of noise.
WHAT TO EXPECT
We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Ready to apply?
Apply to Rocket Lab Corporation
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About this team:
The Sales Planning and Strategy Team’s mandate is to partner cross-functionally to realize growing revenue targets, to scale the organization sustainably, and to address new go-to-market opportunities and challenges. We are responsible for developing Samsara’s multi-year strategy and detailed plan to achieve our revenue growth targets in close collaboration with Finance, Product, and Marketing. We also work with Sales Operations and Strategy to execute our plans in-year and drive strategic initiatives to support Samsara’s profitable growth.
About the role:
The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact team member to join our team. This role will support building the multi-year plan to achieve our ambitious growth targets, drive analysis to deeply understand our Sales team performance, and manage strategic projects in partnership with our Sales leaders. We are a highly collaborative team and seek to have an outsized impact on Samsara through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.
This is a remote position open to candidates residing in Canada.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Drive strategic planning initiatives to support Samsara’s long-term growth in partnership with Sales Leadership, Business Operations, Sales Operations, Finance, Marketing, and other cross-functional teams
- Develop insights and own analytical models that inform long-term and annual planning
- Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution
- Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work
- Collaborate across Samsara, building trusted relationships across organizations and functions to create “connective tissue” between cross-functional teams
- Identify risks to growth goals and develop action plans to mitigate those risks
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally
Minimum requirements for the role:
- 5-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
- Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines
- Strong analytical and logical reasoning skills; a deep sense of curiosity
- Collaborative orientation and experience in building trusting relationships and influencing others (incl. executive audiences)
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
- Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
- Ability to synthesize a broad set of information into a cohesive narrative
- Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets)
An ideal candidate also has:
- Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
- Experience with GTM strategy
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About this team:
The Sales Planning and Strategy Team’s mandate is to partner cross-functionally to realize growing revenue targets, to scale the organization sustainably, and to address new go-to-market opportunities and challenges. We are responsible for developing Samsara’s multi-year strategy and detailed plan to achieve our revenue growth targets in close collaboration with Finance, Product, and Marketing. We also work with Sales Operations and Strategy to execute our plans in-year and drive strategic initiatives to support Samsara’s profitable growth.
About the role:
The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact team member to join our team. This role will support building the multi-year plan to achieve our ambitious growth targets, drive analysis to deeply understand our Sales team performance, and manage strategic projects in partnership with our Sales leaders. We are a highly collaborative team and seek to have an outsized impact on Samsara through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.
This is a remote position open to candidates residing in the US.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Drive strategic planning initiatives to support Samsara’s long-term growth in partnership with Sales Leadership, Business Operations, Sales Operations, Finance, Marketing, and other cross-functional teams
- Develop insights and own analytical models that inform long-term and annual planning
- Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution
- Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work
- Collaborate across Samsara, building trusted relationships across organizations and functions to create “connective tissue” between cross-functional teams
- Identify risks to growth goals and develop action plans to mitigate those risks
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally
Minimum requirements for the role:
- 5-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
- Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines
- Strong analytical and logical reasoning skills; a deep sense of curiosity
- Collaborative orientation and experience in building trusting relationships and influencing others (incl. executive audiences)
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
- Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
- Ability to synthesize a broad set of information into a cohesive narrative
- Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets)
An ideal candidate also has:
- Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
- Experience with GTM strategy
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
You’ll join our frontline Technical Support team, a group of highly skilled and customer-focused professionals who serve as the first point of contact for our users. In this role, you’ll provide exceptional technical assistance across multiple channels — phone, chat, and email — helping customers resolve complex issues and get the most out of Samsara’s technology.
You’ll thrive in a fast-paced, independent environment where responsiveness and ownership are key, while also collaborating closely with support teammates across global locations to deliver a seamless and world-class customer experience.
As this is a remote role, a reliable internet connection and a distraction-free work environment are required to perform duties effectively and at full capacity.
This is a remote position open to candidates based in Canada. Relocation assistance will not be provided.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
In this Role, You Will:
- Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions assisting customer inbound requests through web, phone, chat and email channels
- Provide in-depth technical troubleshooting for advanced issues across Samsara’s SaaS platform, hardware devices, and integrations, leveraging a deep understanding of networking, cloud technologies, and IoT systems.
- Actively contribute to knowledge base development by documenting detailed resolutions, creating technical guides, and mentoring junior agents on your team.
- Proactively identify trends in customer issues to influence product improvements and optimize support processes, driving continuous enhancement of the customer experience.
- Deliver professional and clear communication to both technical and non-technical stakeholders, ensuring seamless resolution of escalated issues while maintaining a high level of customer satisfaction.
- Champion Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team), driving innovation and collaboration within the team and across departments.
Minimum Requirements for this Role:
- Education: Bachelor’s degree in a technical discipline such as Computer Science, Engineering, or Information Systems, or 4–6 years of equivalent hands-on technical experience in the absence of a degree.
- Experience: 3+ years of experience in a technical product support or specialist role, preferably within SaaS, IoT, or networking environments.
- Demonstrate proficiency in troubleshooting hardware and software systems, working with SaaS/cloud, communicating with engineers and customers.
- Bilingual proficiency in English and French is a must.
- Technical Expertise: Solid understanding of networking concepts (e.g., TCP/IP, VPNs, DNS), cloud-based architectures, and hardware troubleshooting.
- Mentoring and collaboration: Demonstrated ability to mentor and guide junior team members, fostering skill development and knowledge sharing. Proven capacity to collaborate effectively across cross-functional teams to troubleshoot and resolve technical issues.
- Communications skills: Strong written and verbal communication skills; demonstrates active listening and the ability to confidently walk customers through technical issues to resolution.
- Problem Solving: Analytical mindset with a proactive approach to identifying, troubleshooting, and resolving both technical and process-related challenges. Exceptional organizational skills to manage multiple escalations, prioritize workload effectively, and meet critical deadlines.
- Flexibility: Availability to work flexible hours, including nights and weekends, and provide on-call support as needed for high-impact customer cases.
An ideal candidate also has:
- General knowledge about electrical circuits, GPS and telematics.
- Familiarity with networking protocols, APIs, and diagnostic tools is highly desirable
- Foundational knowledge in Artificial Intelligence.
- Familiarity with Slack and Google Workplace applications (Gmail, Google Docs, etc.)
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.
This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.
You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.
If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.
You will:
Lead your market with disciplined, in-person execution
- Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
- Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.
Establish yourself as the go-to Square expert in your city
- Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
- Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
- Implement a disciplined referral strategy to turn every new customer into future opportunities.
Build a high-velocity pipeline from the ground up
- Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
- Work with channel partners to generate a consistent, high-quality referral stream that grows over time.
Master your verticals and sell with precision
- Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
- Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.
Achieve exceptional results in a high-accountability environment
- Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
- Measure performance frequently and improve continuously.
- Consistently exceed quota within a culture where high standards are the norm.
You have:
- 3+ years of sales experience in a full cycle closing role with field sales experience
- Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
- Ability to drive deals independently in a fast-paced, dynamic environment
- Business development experience (e.g. hunting and cold calling)
- Since this is a field position, you must have reliable transportation and live in the market you are serving
- A collaborative and team player mentality
- Prior Salesforce experience or equivalent
- Even better:
- 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
- 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Ready to apply?
Apply to Block
Territory Account Executive, Mississauga
Share this job
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.
This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.
You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.
If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.
You will:
Lead your market with disciplined, in-person execution
- Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
- Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.
Establish yourself as the go-to Square expert in your city
- Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
- Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
- Implement a disciplined referral strategy to turn every new customer into future opportunities.
Build a high-velocity pipeline from the ground up
- Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
- Work with channel partners to generate a consistent, high-quality referral stream that grows over time.
Master your verticals and sell with precision
- Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
- Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.
Achieve exceptional results in a high-accountability environment
- Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
- Measure performance frequently and improve continuously.
- Consistently exceed quota within a culture where high standards are the norm.
You have:
- 3+ years of sales experience in a full cycle closing role with field sales experience
- Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
- Ability to drive deals independently in a fast-paced, dynamic environment
- Business development experience (e.g. hunting and cold calling)
- Since this is a field position, you must have reliable transportation and live in the market you are serving
- A collaborative and team player mentality
- Prior Salesforce experience or equivalent
- Even better:
- 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
- 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Ready to apply?
Apply to Block
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.
This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.
You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.
If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.
You will:
Lead your market with disciplined, in-person execution
- Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
- Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.
Establish yourself as the go-to Square expert in your city
- Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
- Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
- Implement a disciplined referral strategy to turn every new customer into future opportunities.
Build a high-velocity pipeline from the ground up
- Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
- Work with channel partners to generate a consistent, high-quality referral stream that grows over time.
Master your verticals and sell with precision
- Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
- Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.
Achieve exceptional results in a high-accountability environment
- Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
- Measure performance frequently and improve continuously.
- Consistently exceed quota within a culture where high standards are the norm.
You have:
- 3+ years of sales experience in a full cycle closing role with field sales experience
- Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
- Ability to drive deals independently in a fast-paced, dynamic environment
- Business development experience (e.g. hunting and cold calling)
- Since this is a field position, you must have reliable transportation and live in the market you are serving
- A collaborative and team player mentality
- Prior Salesforce experience or equivalent
- Even better:
- 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
- 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Ready to apply?
Apply to Block
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.
This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.
You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.
If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.
You will:
Lead your market with disciplined, in-person execution
- Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
- Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.
Establish yourself as the go-to Square expert in your city
- Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
- Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
- Implement a disciplined referral strategy to turn every new customer into future opportunities.
Build a high-velocity pipeline from the ground up
- Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
- Work with channel partners to generate a consistent, high-quality referral stream that grows over time.
Master your verticals and sell with precision
- Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
- Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.
Achieve exceptional results in a high-accountability environment
- Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
- Measure performance frequently and improve continuously.
- Consistently exceed quota within a culture where high standards are the norm.
You have:
- 3+ years of sales experience in a full cycle closing role with field sales experience
- Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
- Ability to drive deals independently in a fast-paced, dynamic environment
- Business development experience (e.g. hunting and cold calling)
- Since this is a field position, you must have reliable transportation and live in the market you are serving
- A collaborative and team player mentality
- Prior Salesforce experience or equivalent
- Even better:
- 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
- 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $159,900 - $239,900
Zone B: $159,900 - $239,900
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page.
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Ready to apply?
Apply to Block
Account Manager - Influencer Sponsorships and Online Advertising
Share this job
Rumble is the Freedom-First technology platform. We proudly offer a video platform, cloud services, advertising solutions, and a non-custodial cryptocurrency wallet.
The Account Manager is responsible for ensuring flawless execution of influencer sponsorships and digital advertising campaigns while proactively identifying renewal and revenue expansion opportunities. This role is primarily internally focused, partnering closely with Sales, Ad Operations, Influencer Partnerships, Creative, and Analytics teams to deliver campaigns accurately, on time, and in alignment with contractual commitments. The Account Manager does not serve as the primary strategic client contact but plays a critical role in supporting sellers by turning booked revenue into retained and expanded revenue.
In influencer sponsorships and online advertising, operational excellence directly impacts revenue retention. This role ensures campaigns are executed flawlessly, performance data is captured accurately, and sellers are equipped with the insights needed to drive renewals and expansion.
This position can be located in Miami (FL), Sarasota (FL), or Toronto (ON)
Performance Tracking & Renewal Enablement
- Monitor campaign performance and compile data-driven summaries.
- Identify indicators for renewal, upsell, or expansion opportunities.
- Prepare performance recaps, insights decks, and case studies for Sales use.
- Highlight high-performing influencer content and scalable placements.
- Support sellers with renewal documentation, performance narratives, and data validation.
Revenue Protection & Forecast Support
- Track delivery against booked revenue and flag at-risk campaigns.
- Maintain CRM hygiene and accurate revenue tracking.
- Support forecasting by identifying accounts trending toward renewal.
- Ensure post-campaign reporting is completed promptly to accelerate renewal cycles.
Requirements:
- 4+ years in digital advertising, influencer marketing, media operations, or ad tech.
- Strong understanding of digital KPIs (CPM, CPC, CPA, engagement rate, conversion tracking).
- Experience managing multiple campaigns with tight timelines.
- Highly detail-oriented with strong project management skills.
- Comfortable working cross-functionally in a fast-paced revenue environment.
Preferred:
- Experience supporting revenue teams in media or ad tech organizations.
- Familiarity with CRM platforms (e.g., Pipedrive), influencer platforms, and ad servers.
- Strong Excel and data analysis skills.
Why Our Team Loves Working Here:
- We are making a significant financial impact for our video creator community; we’re proud of their success stories
- We enjoy challenging the status quo and going head-to-head against Big Tech
- We aren’t afraid to try new things; we act fast and want to win
- We pay competitive salaries and provide great benefits
EEO Statement:
Rumble is an equal opportunity employer. We promote an equal playing field where everyone has the same opportunities regardless of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Rumble is an active participant in the e-verify program.
Physical demands of the position:
While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time while using a computer and/or keyboard. The employee is required to communicate verbally and hear. The employee may be required to walk, reach with hands and arms, balance, and stoop or kneel. The employee may occasionally be required to lift and/or move up to 15 pounds. Specific vision abilities required by this job include clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including the use of computers.
Ready to apply?
Apply to Rumble - Career PageAbout IonQ:
IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems. Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.
Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications.
Responsibilities:
- Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
- Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
- This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
- Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
- Navigate competitive objection handling
- Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
- Create assets to explain features of our quantum applications and other IonQ quantum products.
- Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
- Lead client discovery sessions for business oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
- Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
- Attend industry conferences, as needed, to talk to client and support our booth activities.
- Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
- This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first.
You’d be a good fit with:
- 5 years of experience in technical customer-facing roles or equivalent capacity. The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
- Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
- Motivated learner with a strong interest in quantum computing.
You’d be a great fit with:
- Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
- Time on the customer side in various verticals included leadership roles - this provides customer empathy
- Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
- Proficient in Python and Jupyter Notebooks.
- Expert architecture skills across various technologies (“full stack skills”)
- Experience leading technical events.
Location: This position can work onsite or hybrid from our office in Toronto or remote in Canada
Travel: 20% travel domestically and globally
Job ID: 1310
Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
If you are interested in being a part of our team and mission, we encourage you to apply!
Ready to apply?
Apply to IonQ
Senior Quantum Field Engineer - Bioscience
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About IonQ:
IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions for the Bioscience vertical and solve the world’s most complex problems. Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.
Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications.
Responsibilities:
- Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
- Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
- This includes working through business needs and mapping Quantum Algorithms (strong focus on biosciences, but also chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
- Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
- Navigate competitive objection handling
- Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
- Create assets to explain features of our quantum applications and other IonQ quantum products.
- Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
- Lead client discovery sessions for business-oriented use cases that uncover potential overlap with the development of useful quantum algorithms, together with the IonQ Application team.
- Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
- Attend industry conferences, as needed, to talk to clients and support our booth activities.
- Some travel is expected in the US (20%) but opportunities for global travel are available as well for client meetings and IonQ conference activities.
- This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first.
You’d be a good fit with:
- 5+ years of experience in the Biosciences industry, leading technology initiatives and innovation (or equivalent capacity). The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer-facing skills are critical.
- Bachelor’s degree or above in Biology, Chemistry, Computer Science, Machine Learning, Data Science, or other STEM field, such as Physics or Engineering
- Motivated learner with a strong passion for applied Quantum Mechanics (computing, network, security, sensing and other domains).
You’d be a great fit with:
- Master's or PhD in a STEM field, perhaps adjacent to quantum computing. This can enable quicker client trust and confidence.
- 5+ years of experience in a technical customer-facing role or equivalent capacity. This isn’t a pre-requisite, but helps in transitioning to customer-facing roles.
- Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
- Proficient in Python and Jupyter Notebooks.
- Expert architecture skills across various technologies (“full stack skills”)
- Experience leading technical events.
Location: This position can work onsite or hybrid from one of our offices or fully remote in the US or Canada
Travel: Up to 20% travel domestically and globally
Job ID: 1308
The approximate base salary range for this position is $192,979 - $252,659 USD. The total compensation package includes base, bonus, and equity.
Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
If you are interested in being a part of our team and mission, we encourage you to apply!
Ready to apply?
Apply to IonQ
Staff Technical Program Manager - Applications
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About IonQ:
IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
We’re looking for a Staff Technical Program Manager who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.
In this role, you will lead a talented team of application scientists to deliver the next generation of quantum computing solutions to real-world customers in the advanced health care and life sciences (HCLS) domain. You’ll work with principal investigators, product managers, customers and innovation partners to drive complex projects through initiation, planning, execution, monitoring, controlling and completion. You will support the delivery of a wide variety of initiatives ranging from bespoke quantum solutions, performance-optimized quantum libraries and platforms, as well as first-of-a-kind quantum applications. You will also help develop multi-generational technology and product roadmaps.
Responsibilities:
- Drive efficient end-to-end delivery of novel quantum HCLS applications built for IonQ quantum computers.
- Lead the transition of technology and capabilities from R&D to commercialization. Define and measure success metrics for each stage of development.
- Create and manage timelines of complex projects, their documentation, milestones and deliverables. Ensure that project dependencies are met, cross-functional resources are aligned, and project teams move forward at a rapid pace.
- Conduct risk analysis and develop risk mitigation plans that result in the successful delivery of projects. Stay ahead of the projects by proactively tackling emerging risks.
- When necessary, roll up your sleeves, dive into technical details, and lead problem solving efforts.
- Communicate with a wide base of stakeholders: internal and external, technical and non-technical. Drive stakeholder alignment and support.
- Maintain and promote operational rigor, reduce waste by implementing the right amount of process without slowing down innovation.
- Work with project, contracting, legal, finance and sales teams to develop proposals, technical volumes and financial reports; ensure regulatory, fiscal and IP compliance.
- Drive quality control and devops processes such as standard work, CI/CD, version control, code style/reviews and automated testing.
- Accommodate occasional travel and flexible work hours to communicate across time zones and ensure customer success, as needed.
You’d be a good fit with:
- B.S. in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
- Demonstrated prior experience working directly with clients to co-develop advanced computational modeling solutions.
- Demonstrated prior experience delivering complex innovative projects with a significant R&D component.
- Prior experience in information technology or R&D in the HCLS domain.
- Experience leading complex projects using project management tools such as GitHub, Jira, Smartsheet, etc.
- Outstanding written and verbal communication skills. Ability to lead through influence without formal authority.
- Strong commitment to customer advocacy, success and customer engagement.
- Ability to work effectively with a strong work ethic and close attention to detail. Capacity to manage a fast-paced dynamic team environment with constantly evolving roles and responsibilities.
You’d be a great fit with:
- M.S. or Ph.D in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
- Working knowledge of quantum computing, quantum circuits and quantum software tools, e.g. Qiskit, Cirq, PennyLane.
- Demonstrated prior experience developing cloud and high-performance computing applications.
- Demonstrated prior experience transitioning first-of-a-kind software prototypes to commercial products.
- Subject matter expertise in the HCLS domain.
Location: This role will be based onsite in Gothenburg, Sweden, or Toronto, Canada.
Travel: 10% domestic and international, with a focus on visiting customers and partners
Job ID: 1401
Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
If you are interested in being a part of our team and mission, we encourage you to apply!
Ready to apply?
Apply to IonQ
About the Role:
Reporting to the Director, Product Management, the Senior Product Manager manages a complex set of features and/or product and is accountable for their success. This role owns the product roadmap and vision for their teams, defining success criteria and prioritizing initiatives, with high impact. The candidate must have an understanding of US Medicare Home Health (either software product management or agency operations).
Senior Product Managers consistently exhibit curiosity and passion not just for their product and customers, but also for the product process itself, while coaching more junior team members.
A Day in the Life:
- Lead the strategic vision and product lifecycle of a product line including gathering and prioritizing product and customer requirements, defining the product roadmap, working closely with Engineering, Client Success, Sales and Marketing to ensure revenue and customer satisfaction goals are met.
- Be accountable for the success of the product; balance competing priorities, manage stakeholder expectations, and drive innovation while also delivering a product that meets customer needs and aligns with the company's business goals.
- Deeply understand the market and competitors inside and outside your assigned domain; identify and prioritize opportunities for enhancing existing capabilities and developing new capabilities based on clients’ needs and market trends/gaps.
- Work closely with key stakeholders to define business plans, perform segmentation, targeting, user profiles, market opportunity assessments, cost and pricing analysis, positioning, go-to-market strategy, success evaluation, and integration plans.
- Gather product data, including web analytics, statistics, and consumer trends.
- Determine feature requirements.
- Research customer experiences and demands and work to improve customer experiences.
- Outline a detailed and visible product strategy.
- Define KPIs for features, measure performance, improvement strategies, and core product workflows related to back-office operations.
- Influence senior stakeholders and executives on specific (mastered) topics.
- Act as the point person for Product Management with clients, partners, and within the company.
- Proactively identify problems and suggest solutions.
- Lead the core positioning, pricing strategy and messaging for the product.
- Deliver product training and demos when required.
- Mentor and have opportunities to formally lead and coach Associate PMs and Product Managers
- Handle and address any escalated concerns, issues or requirements that are complex in nature.
What you bring to the team:
- 6+ years of experience in a Product Management, Business Analyst, Healthcare Admin, or related role.
- Degree or diploma in Health Administration/Informatics, Nursing, Business, Computer Science or similar.
- Deep understanding and proven experience in US Medicare Home Health (either software product management or agency operations).
- Technical background with experience in software development or web technologies.
- Excellent attention to detail and good problem-solving skills.
- Ability to work in a changing environment with a growth mindset and bias for action.
- Able to work effectively with developers, QA, UX, Technical Support, and Sales as a strong team player.
- Strong skills at gathering and interrupting qualitative product data and consumer feedback.
- Ability to analyze industry trends and competitor behavior.
- Able to quickly identify improved product features and contribute to marketing strategies.
- Proficiency in compiling project status, risk management, and reports.
- Ability to maintain strong customer relations and provide product support.
- Competency in training internal departments on new product features.
- Bilingual in French and English is an asset
#LI-JM1
Ready to apply?
Apply to AlayaCare
Corporate Talent Acquisition Lead 1 year contract (Tech/Risk)
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Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart, Canada’s largest non-bank branch network, and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.
We’ve Got You Covered:
- Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office.
The Talent Acquisition Lead partners with corporate leaders to design and implement forward-thinking recruitment strategies that address both immediate hiring needs and long-term talent goals. This role emphasizes direct and innovative sourcing methods, leveraging modern tools including AI, creative outreach, and proactive engagement with both active and passive candidates to build strong, diverse pipelines of talent.
In addition to filling open positions, the Talent Acquisition Lead plays a critical role in shaping the overall recruiting function. The role drives improvements in efficiency, candidate experience, and employer branding while ensuring alignment with business priorities. Success in this position requires a balance of strategic insight and hands-on execution, as well as the ability to foster strong partnerships with hiring managers and influence best practices across the organization.
By combining immediate impact with long-term vision, the Talent Acquisition Lead helps position the company as an employer of choice and ensures the right talent is in place to support growth and innovation.
How You’ll Make an Impact
Strategic Recruitment & Sourcing:
- Execute best-in-class recruitment practices to meet current and future hiring needs.
- Leverage the Greenhouse applicant tracking system and diverse sourcing channels—including LinkedIn, job boards, and networking—to identify, attract, and engage top talent.
- Conduct in-depth resume reviews, screenings, and evaluations to select the most qualified candidates, ensuring a seamless and positive candidate experience.
- Lead and facilitate interviews, assessing cultural fit, technical skills, and alignment with job requirements.
- Negotiate competitive job offers, including compensation and employment terms, in alignment with company policies.
- Build strong partnerships with hiring managers, providing consultative guidance on sourcing strategies and market insights.
- Stay current on external market trends, recruiting challenges, and emerging sourcing opportunities.
- Drive and enhance diversity recruiting strategies to build an inclusive workforce.
- Engage passive talent through proactive sourcing strategies and employer branding initiatives.
Metrics & Operational Excellence:
- Maximize the efficiency of Greenhouse for sourcing, hiring, and reporting.
- Review weekly recruitment metrics on openings, hires, time-to-fill, and other key data points.
- Use performance metrics to identify opportunities for process improvement and optimize time-to-fill results.
- Provide recommendations to improve efficiency in offer processing, sourcing, and candidate onboarding.
- Eliminate non-value-added processes and ensure lean, efficient recruitment operations.
- Audit job postings regularly to maintain accuracy and visibility.
- Partner with business managers and HR leaders to assess talent market conditions and provide insights into hiring trends and talent implications.
What You Bring:
- College or university degree in Human Resources Management or a related field.
- Minimum of 5 years related to full cycle recruitment for corporate, with a strong focus on high-volume hiring in fast-paced retail or customer service environments.
- Proven success in recruiting and sourcing for a wide range of roles.
- Experience working with HR systems such as Greenhouse and Workday preferred.
- Demonstrated ability to manage multiple requisitions, stakeholders, and competing priorities.
- Strong communication skills with the ability to present recruiting metrics and insights to leadership team.
Skills & Attributes
- Strong organizational and follow-up abilities with a solutions-oriented mindset.
- Comfortable operating in a high-volume, fast-paced environment while maintaining quality and attention to detail.
- Exceptional communication and interpersonal skills, with the ability to influence and build trust at all levels of the organization.
- Data-driven mindset, with the ability to analyze recruitment metrics and provide actionable insights.
- Problem-solving and critical thinking skills, with the ability to identify hiring challenges and proactively develop solutions.
- Familiarity with labor market trends, competitive intelligence, and evolving recruitment technologies.
#SJ
Committed to Equal Opportunity:
Compensation for this position ranges from $85,000.00 to $100,000.00.
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.
About MFSG – Our Commitment to Responsible Innovation
At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
Ready to apply?
Apply to Momentum Financial Services Group
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina
The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.
From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live.
What you'll do:
The Engagement Manager partners with the sales team during the presales process to represent MaintainX’s professional services organization and explain our client onboarding methodology. They participate in customer discovery sessions to understand business needs and use that knowledge to propose clear, achievable implementation plans that demonstrate MaintainX’s structured approach to success.
Once a customer commits to moving forward, the Engagement Manager leads the transition from sales to implementation — ensuring that all stakeholders understand project scope, timelines, responsibilities, and deliverables. They serve as a trusted advisor and single point of accountability during this critical period, helping clients navigate each step of onboarding with confidence and clarity.
Throughout the engagement, the Engagement Manager monitors delivery progress, facilitates communication between MaintainX teams and the customer, and proactively manages any changes or challenges that may arise. Their focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.
Ultimately, the Engagement Manager’s success is measured by how well clients understand and embrace the onboarding process, how accurately expectations are managed, and how confidently customers move through implementation toward successful adoption.
About you:
- 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
- Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
- Strong presentation, facilitation, and relationship-management skills.
- Demonstrated experience managing client expectations and aligning multiple stakeholders.
- Familiarity with project management methodologies and delivery frameworks.
- Experience in manufacturing, maintenance, or industrial technology environments preferred.
- Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
- Bachelor’s degree in Business, Engineering, or a related field (MBA or PMP certification a plus).
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Senior Forward Deployed Engineer
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Toronto, ON
About the Role
Cloudflare’s Senior Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.
As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.
You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.
This role is ideal for engineers who want to:
- Stay deeply technical
- Work on real production systems
- Influence product direction
- Build long-term partnerships with world-class engineering teams
Responsibilities
- Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
- Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
- Technical Accountability: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
- Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
- Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
- Platform Breadth & Depth: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
- Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
- Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
- On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.
Requirements
- Proven Engineering Pedigree: 7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
- Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
- Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
- Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
- AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
- Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
- Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
- High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
- Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Nice to Have
- Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
- Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
- A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Staff Software Engineer, Delegated Administration (Auth0)
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Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Product
Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation.
The Team
The Delegated Administration team is expanding Auth0 to help B2B SaaS applications easily manage access for their own customers and partners, at scale. We make it possible for enterprise SaaS users to log in with the right set of permissions within the right context, and for our B2B customers to onboard access for their customers easily. Our work is cross-cutting and always heavily customer driven.
We work in NodeJS (JavaScript and TypeScript) and use PostgreSQL for our data needs. Our services run on AWS and Azure and we lean heavily on containers for both our development and production needs.
If you have a keen eye for good user experiences and enjoy solving hard problems at scale we can’t wait to talk to you.
What you’ll be doing
- Help drive architectural vision and strategy on the team to design and deliver powerful new enterprise functionality for our SaaS customers - both for the login flow itself and for Auth0’s direct and self-service management capabilities
- Identify and implement strategic technical improvements to our codebase and architecture. Orchestrate and lead major technical projects, across teams as necessary.
- Mentor and coach less experienced engineers on sound engineering practices and technical leadership. Serve as a subject matter expert on all building scalable, reliable and maintainable distributed systems.
- Work with your team, the Product Manager and Product Designer to define the look, feel and functionality of new features and review customer feedback
What you’ll bring to the role
- You bring solid architectural and security knowledge, backed by experience in designing, implementing and evolving complex distributed systems.
- You have worked on projects that required close collaboration with external teams, and have experience making those a success.
- You are a good mentor and communicator, and bring the rest of your team along for the journey. You can explain complex concepts simply in person or in a document. You know that while an engineer can write code, teams collaborate to ship successful products.
- You have solid previous experience with Node.js (JavaScript or Typescript) to build scalable backend services and creating and maintaining public and internal APIs.
- You have built frontend and full-stack apps and know what approach to use when. You know how to build SPAs, have a good understanding of React and know your way around CSS.
- You have a good understanding of SQL databases and know how to debug and optimize table and query structure for performance under load.
- You have experience with Docker and cloud environments (AWS and Azure preferred).
- You have proven experience operating services at scale with appropriate observability tools and mechanisms.
And extra credit if you have experience in any of the following!
- Knowledge of authentication protocols such as OAuth2, OIDC, SAML.
- Understanding and experience of DevOps culture. We have infrastructure teams that build interfaces for product teams but we love working with engineers who can reason about the workings under the covers - and roll their sleeves up to write some Terraform, if need be.
- Knowledge of security engineering and application security.
#LI-Hybrid
P24570
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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CRM Campaign Manager
Toronto, hybrid
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
This is a 12 month fixed term employee contract.
This posting reflects an existing vacancy.
JOB PURPOSE
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.
As a CRM Campaign Manager you will translate CRM and Digital Marketing strategy into concrete, scalable lifecycle programmes. You define what customers experience, when they experience it, and why, across the full customer lifecycle. This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of CRM campaigns.
WHAT YOU’LL DO:
- Build & launch personalised customer experiences by creating and executing CRM campaigns
- Support audience segmentation and targeting efforts in partnership with various internal teams
- Ensure seamless execution & launch of CRM campaigns as owner of operational execution, including working cross-functionally on building, experimentation and deployment of campaigns
- Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
- Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
- Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
- Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results
WHAT YOU BRING:
- 3+ years of experience in digital marketing, preferably within CRM, marketing automation, lifecycle marketing or customer journey design
- Strong understanding of customer behaviour, lifecycle thinking, and segmentation models
- Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
- Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach etc.)
- A data-informed, performance-driven mindset with strong familiarity with CRM KPIs
- Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
- Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
- Ability to build relationships and collaborate across all levels, functions and locations
The anticipated annual salary range for this position is $60,000 - $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.
WE OFFER
- A flexible, hybrid working policy.
- An excellent salary based on experience and equal pay policies.
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
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At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for a driven Inside Sales Representative to join our amazing team of visionary individuals at our Toronto Sales Headquarters located at 5200 Yonge Street, Toronto, ON. This is a hybrid full sales cycle role, with a heavy emphasis on consultative selling. There are little-to-no prospecting leads in this role, as our Marketing Team generates all leads from various channels. Your role in the process is about conversion of leads into customers!
How your first 3 months will be built:
- Week 1: Fully onsite for onboarding
- Week 2: 3 days in office and 2 days working from home
- After your first 60 days: 2 days in office and 3 days working from home
This will continually be a hybrid role onsite our Toronto HQ
Why Us
- Candidate Persona: Ideal for career-driven individuals interested in marketing, sales, or business development
- Lead Distribution System: We have a transparent, fair and equitable, lead distribution system, factoring in market conditions, growth trajectory and reps current workload
- Compensation: Competitive salary + commission based on revenue generation. On-target earnings: $45k to $90k per year. Top performers earning $100k+ annually
- Hybrid Model: Sales team in office twice a week for shared learning during onboarding; remote work available for the majority of tasks
- Training & Development: Learn how to create product/market fit through customer iteration and engagement.
- Recognition: Emerging sales channels recruit from within our team - we have seen growth and upward mobility across the department over time; leading to team leadership opportunities as well as net new roles establishing broader business development initiatives
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Converting leads into customers while owning the entire sales cycle, fully accountable for your book of business
- Regular cadence of touchpoints; including outbound calls, text communications, and emails
- Developing strategies to increase sales conversion rates
- Delivering top level customer experiences
- Becoming an expert in our internal systems, and helping streamline our processes
- Providing feedback to other areas of the business, such as logistics, marketing & business development
What You’ll Bring
- Driven to save lives through our proactive mission
- Dedicated, outgoing team players with genuine empathy for our customers
- Friendly, yet assertive personalities, with managerial aspirations
- Energetic, easy going, hard working and sincere people
- Fast-learners who retain information and adapt quickly
- People willing to put in the extra work to drive sales and help scale the business
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contribution
- The total compensation for this role includes a base salary of $45,000 with a discretionary bonus of up to and over $45,000 OTE in local currency
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
*For Prenuvo's Sales roles: our 1st interview stage is generated by a platform called hireflix.com, you will receive an invite "From: Prenuvo via Hireflix <users@hireflix.com>" This is verified and clear to proceed.
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Patient Retention Representative
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About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Patient Retention Representative team member to join us! This is a crucial role for our organization - you will be supporting sales, patient care and retention efforts by connecting with returning patients and assisting with incoming inquiries and requests. The role of the Patient Retention Representative will empower our teams to focus on revenue generation, patient experience, and succeeding on ensuring our patients will be returning in the future.
This hybrid position is open to candidates in Vancouver or Toronto and requires in-office attendance twice a week.
Toronto Address:
5200 Yonge St 2nd Floor Unit 223, Toronto, Ontario M2N 5P6
Vancouver address:
1290 Homer Street, Suite #300 (3rd floor) Buzzer Code: 3000, Vancouver BC, V6H 1E1.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Work to develop and test new strategies to engage with and retain our patients
- Become an expert in the field of MRI imaging and cancer/disease prevention
- Check in on our patient’s health through calls/email/text
- Follow up with patients that have been recommended to come back for another scan through call/email/text
- Provide exceptional customer service to our patients over the phone and by email
- Provide general and service information to customers and patients
- Follow up with patient requests and provide support along the patient journey
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
- Ability to gain an understanding of patients' health journey and their current concerns in order to retain our patients
What You’ll Bring
- Industry experience in customer support, service, and success is an asset
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Professionalism - personifying as the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role is $55,000 in local currency, with an on-target earnings (OTE) potential of up to $90,000–$110,000 depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Patient Retention Representative team member to join us! This is a crucial role for our organization - you will be supporting sales, patient care and retention efforts by connecting with returning patients and assisting with incoming inquiries and requests. The role of the Patient Retention Representative will empower our teams to focus on revenue generation, patient experience, and succeeding on ensuring our patients will be returning in the future.
This hybrid position is open to candidates in Vancouver or Toronto and requires in-office attendance twice a week.
Toronto Address:
5200 Yonge St 2nd Floor Unit 223, Toronto, Ontario M2N 5P6
Vancouver address:
1290 Homer Street, Suite #300 (3rd floor) Buzzer Code: 3000, Vancouver BC, V6H 1E1.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Work to develop and test new strategies to engage with and retain our patients
- Become an expert in the field of MRI imaging and cancer/disease prevention
- Check in on our patient’s health through calls/email/text
- Follow up with patients that have been recommended to come back for another scan through call/email/text
- Provide exceptional customer service to our patients over the phone and by email
- Provide general and service information to customers and patients
- Follow up with patient requests and provide support along the patient journey
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
- Ability to gain an understanding of patients' health journey and their current concerns in order to retain our patients
What You’ll Bring
- Industry experience in customer support, service, and success is an asset
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Professionalism - personifying as the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role is $55,000 in local currency, with an on-target earnings (OTE) potential of up to $90,000–$110,000 depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
Senior Software Engineer - Data Infrastructure
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Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.
The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.
At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
Learn more about our Product and Engineering team
The Impact You'll Have
- Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
- Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
- Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
- Identify gaps and propose plans towards addressing those gaps.
- Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
- Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
- Participate in on-call coverage.
Who You Are
- 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
- Strong proficiency in Python in a production context.
- Proficiency with SQL.
- Experience working with distributed systems.
- Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
- Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
- Production experience with AWS or another major cloud.
- Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
- Experience monitoring and alerting on production systems.
- Ability to decompose business problems into solutions that may require designs with multiple interacting components.
- Ability to build correct, maintainable software components.
- Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
- Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
- A focus on quality and meeting deadlines.
- Ability to decompose business problems into solutions that may require designs with multiple interacting components.
- Ability to build correct, maintainable software components.
- Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
- Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
- A focus on quality and meeting deadlines.
Nice-To-Haves
- Experience with payments or the FinTech space.
- Experience with Apache Iceberg specifically.
- Experience with CDC tooling, particularly Debezium or Kafka Connect.
- Experience with data catalog tooling (DataHub or equivalent).
- Experience with Java in addition to Python.
- Exposure to Kubernetes and container-based workloads.
- Experience building scalable software platforms.
Our (typical) process:
- Application Submission
- Recruiter Video Call
- Coding Interview & Hiring Manager Interview
- Virtual “Onsite” consisting of three 60 minute rounds
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
Customer Success Operations & Systems, Senior Manager
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We’re hiring a Senior Manager to own and scale the business systems and workflows that power our Customer Support and Customer Success teams.
This role is focused on support operations — designing case management workflows, SLAs, routing, and automation to drive a consistent, high-quality customer experience at scale. You’ll combine hands-on system ownership with process design and team leadership.
What You’ll Do
- Drive systems and process changes across Customer Success, prioritizing initiatives based on business impact and operational needs
- Own the design and evolution of Customer Success workflows, including case management, prioritization, routing, and escalation models within Salesforce, ensuring scalable operations and strong customer outcomes.
- Lead the evolution of contact centre tooling (e.g., Salesforce Omni-Channel, Amazon Connect) to support scalable, high-performing Customer Success teams
- Drive automation and process improvements to reduce manual effort and improve consistency across the customer lifecycle
- Lead cross-functional initiatives with Customer Success, Product, Engineering, Data, and Internal Systems
- Lead and develop the CS Optimization team, including prioritization, roadmap ownership, and systems governance
What You Bring
- 7+ years of experience in Customer Success Operations, Customer Operations, or CS Systems roles
- Proven experience owning and evolving Customer Success systems and workflows at scale
- Strong process design and systems thinking, with the ability to design scalable, end-to-end customer workflows and operating models
- Hands-on experience working within CRM platforms, including building and optimizing workflows, automation, permissions, and case management
- Salesforce Administrator certification
- Experience defining and improving prioritization, routing, and escalation models, and driving operational performance and efficiency
- Ability to translate business and operational needs into durable system and process solutions
- Experience leading cross-functional systems initiatives, influencing stakeholders, and driving change without direct authority
- Experience leading teams, including prioritization, roadmap ownership, and systems governance
As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.
Salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
Ready to apply?
Apply to TouchBistro
Senior Director, CS Platform & AI
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TouchBistro is looking for a strategic, hands-on leader to own how Customer Success operates at scale.
This is not a traditional CS Ops role. You’ll own the systems, data, and AI that power how we onboard, support, retain, and grow our customers — and evolve it into a more intelligent, automated operating model. You’ll sit at the intersection of Customer Success, Product, Engineering, and Data — turning workflows into scalable systems and insight into action.
Location: Toronto (Hybrid — 2 days/week in office)
Your Impact
Build a scalable CS operating system
- Design and evolve workflows across onboarding, billing ops, support, and retention
- Own and unify our CS tech stack (Salesforce, support tools, WFM, analytics)
- Improve how frontline teams operate — faster, simpler, more effective
Turn data into decisions
- Own the Customer Success data ecosystem and reporting strategy
- Ensure clean, reliable data across systems
- Move reporting beyond dashboards into actionable insights that drive retention and performance
Embed AI into how we work
- Lead the evolution of AI across Customer Success (agent assist, automation, self-service)
- Ensure AI is embedded into real workflows and driving measurable impact
- Shift operations from reactive to proactive
Lead systems, strategy, and execution
- Lead CS systems, data, and AI initiatives
- Partner cross-functionally with Product and Engineering
- Define priorities and drive execution against the highest-impact opportunities
What You Bring
- 10+ years in Customer Success Operations, RevOps, or Systems leadership
- Deep experience owning end-to-end CS technology ecosystems
- Strong Salesforce expertise (Service Cloud required; technical depth strongly preferred)
- Proven ability to design systems aligned to real operational workflows
- Experience working with data, analytics, and reporting ecosystems
- AI/automation in business operations (practical application > theory)
- Strong business acumen — understands how CS drives retention and revenue
- Ability to prioritize for impact and cut through complexity
- Comfortable in a hybrid work schedule.
What Success Looks Like
- Systems are connected, scalable, and trusted by teams
- Data drives clear, confident decisions
- AI is embedded into daily workflows
- Customer Success operates proactively, not reactively
As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.
Salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
Ready to apply?
Apply to TouchBistro
About Forma.ai:
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the Team
We build enterprise software that helps organizations optimize sales performance, enabling go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Staff Backend Engineers to join our application teams. You’ll work alongside other staff, senior, and early-career engineers to define, evolve, and scale the systems that power enterprise-grade product workflows. This is an opportunity to influence both technical direction and product direction. We are low on meetings, high on accountability. Most of the team are in EST time zone but we have a few located in AST, PST and Central as well.
What you’ll be doing
You will play a critical role in the continued evolution of our application stack. You will lead development efforts for complex backend capabilities and serve as a technical example in system design, code quality, and long-term maintainability. You’ll operate at the intersection of data modelling, business logic, and enterprise scale reliability.
As a Staff Engineer, you are expected to operate with a high degree of ownership and trust. This includes proactively identifying architectural risks, surfacing edge cases or constraints others may not see, and advocating for improvements that strengthen the long-term integrity of the system. We value engineers who bring forward thoughtful perspectives - even when they challenge assumptions - and who help the team see around corners.
You will:
- Design and evolve backend services that power product workflows.
- Architect data models representing hierarchical & graph structures, relationships, and large-scale enterprise datasets.
- Build deterministic, reliable systems that allow customers to reason clearly about their data.
- Drive architectural decisions that balance extensibility, performance, and operational simplicity.
- Improve observability, testing strategy, and production reliability across backend services.
- Partner closely with Product to translate nuanced business requirements into clean, scalable designs.
- Mentor engineers across levels and help raise the bar for backend engineering standards.
- Use, and demonstrate using, AI tooling to improve implementation velocity while thoughtfully investing in technical and product specifications
What We're Looking for:
- Significant experience designing and building complex backend systems in production environments.
- Demonstrated ability to surface unarticulated risks, propose alternative approaches, and advocate for architectural improvements with sound technical reasoning.
- Expertise in at least one production-grade backend language (e.g., Python, Java, Kotlin, Go, C#, etc.).
- Strong foundation in relational schema design, data modelling, and SQL.
- Experience working with hierarchical, graph-like, or relationship-heavy data structures.
- Familiarity with graph databases or graph-based modelling concepts is a strong plus.
- Excellent written and verbal communication skills.
- A track record of improving scalability, reliability, and observability in distributed or data-intensive systems.
- A desire to influence architecture and product direction - not just implement tickets.
- Thrive in a collaborative, detail-oriented environment across Engineering, Product, and Analytics.
Nice to have:
- Experience building SaaS products serving mid-market or enterprise customers.
- Experience building rule-driven systems, validation workflows, or approval/governance platforms.
- Familiarity with AWS-based infrastructure and Kubernetes.
- Exposure to Sales Performance Management (SPM), RevOps, Incentive Compensation (ICM), or related domains. ****
Technologies we use
Frontend: JavaScript, React, TypeScript
Backend: Java/Springboot, Django, Postgres
Infrastructure: AWS, Docker
What success looks like: 30/60/90 days
First 30 days
You’ll focus on building deep context across the product domain, backend architecture, and the data models that power Forma’s platform.
By the end of your first 30 days, you will have:
- Developed a strong understanding of Forma.ai’s product, customers, and sales performance domain.
- Built a clear mental model of the backend architecture, core services, and data flows across the system.
- Gained familiarity with key data models, including hierarchical structures, relationships, and workflow-driven entities.
- Set up your development environment and become comfortable navigating the codebase, services, and infrastructure.
- Learned the team’s engineering practices around testing, observability, deployment, and reliability.
- Built relationships with engineering, product, and analytics partners.
- Contributed to technical discussions, asking thoughtful questions and identifying early areas of complexity or risk.
- Shipped small but meaningful improvements or fixes to build familiarity with the system.
- Started identifying opportunities to improve data modeling, system clarity, or backend reliability.
First 60 days
You’ll begin owning meaningful backend systems and influencing technical decisions.
By the end of your first 60 days, you will have:
- Taken ownership of a significant backend component, service, or workflow.
- Designed and delivered well-structured, maintainable backend code aligned with system standards.
- Partnered closely with Product to translate complex business requirements into scalable backend designs.
- Demonstrated strong judgment in data modeling, especially around relationships, hierarchy, and workflow representation.
- Identified and surfaced architectural risks, edge cases, or inconsistencies in existing systems.
- Proposed and, where appropriate, implemented improvements to backend architecture, data models, or service boundaries.
- Contributed to improvements in observability, testing, and production reliability.
- Participated actively in code reviews and technical design discussions, raising the bar for quality and clarity.
- Begun mentoring or supporting other engineers in areas of strength.
- Built enough system context to make informed tradeoffs between performance, extensibility, and simplicity.
First 90 days
You’ll be operating as a trusted technical leader across backend systems.
By the end of your first 90 days, you will have:
- Led the design and delivery of a complex backend initiative spanning multiple services or domains.
- Introduced or significantly improved core data models, system architecture, or workflow handling.
- Demonstrated the ability to anticipate and mitigate long-term architectural risks.
- Influenced technical direction through clear, well-reasoned proposals and design decisions.
- Improved the reliability, observability, or scalability of critical backend systems.
- Established strong working relationships across Engineering, Product, and Analytics.
- Elevated engineering standards through mentorship, design reviews, and technical guidance.
- Helped the team better reason about complex, data-intensive workflows through clearer system design.
- Identified and begun executing on longer-term backend investments that improve system integrity and developer velocity.
- Demonstrated clear impact on both system quality and the team’s ability to deliver confidently at scale.
Additional Job Info:
- This position is for an existing vacancy
What you can expect from us
Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.
Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.
Our Values:
- Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
- Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
- Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.
Use of AI for Recruitment
Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.
Our commitment to you:
Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.
We thank all candidates for their interest however only qualified applicants will be shortlisted.
Ready to apply?
Apply to Forma.ai
About Forma.ai:
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
What You’ll Do
Reporting to the VP of Engineering, you will work closely with our Director of Privacy to design, implement, and operate the practical elements of our security posture. This includes areas like device management (MDM), authentication and access management, security-focused observability, and related tooling programs.
This is a hands-on role. Our security team is intentionally lean, so you’ll be directly involved in implementation, configuration, and ongoing operation, with support from our DevOps team when needed.
We’re looking for someone pragmatic and solution-oriented, able to design and implement strong, secure protocols that protect the business while still enabling us to move fast.
You’ll also support compliance efforts and customer-facing security needs, including audit preparation, security questionnaires, and occasional sales conversations where a security presence is helpful.
The role’s key responsibilities are listed below:
- Propose, implement, and configure practical security tooling and systems across:
- Cloud security (AWS environments, workload protection, misconfiguration detection)
- Identity & access management (SSO, MFA, access lifecycle)
- Endpoint security & device management (MDM)
- Logging, monitoring, and detection pipelines
- Partner with DevOps and development teams to embed security into CI/CD pipelines and infrastructure workflows
- Collaborate with the Director of Privacy on compliance, audits, and related activities (providing technical implementation and evidence support)
- Assess vendors and recommend build vs. buy decisions for security tools, with ownership of implementation and ongoing operation
- Operate, monitor, and continuously improve security systems and tooling, including alert tuning, vulnerability remediation follow-through, and system reliability
- Support customer security questionnaires and sales conversations as needed
What We’re Looking For:
- You thrive in a hands-on, fast-moving startup environment
- You have experience personally designing, implementing, and operating security tooling and controls
- You have working knowledge across core security domains, such as:
- Cloud / infrastructure security (AWS preferred)
- Identity and access management
- Endpoint / device management
- Detection & monitoring / observability
- Vulnerability management
- You have experience supporting compliance efforts and audits, including producing or validating technical evidence
- You have hands-on experience with SOC 2 and ISO 27001 (or similar) compliance frameworks
- You’re confident engaging with customers on security topics when needed
- You’re a clear communicator who can translate security concepts for technical and non-technical audiences
- You have a high level of professionalism and discretion
Additional Job Info:
- This position is for an existing vacancy
- This role is focused on direct execution and ownership; candidates who prefer primarily managing vendors or delegating implementation may not find this role a fit.
What Success Looks Like
- You own and operate security systems directly, not through delegation
- You deliver measurable improvements in detection quality, vulnerability remediation, and system reliability
- You establish yourself as a trusted execution partner to Engineering, DevOps, and Privacy
- You produce clean, reusable audit evidence with minimal overhead
- You make security predictable, scalable, and low friction across the organization
30 Days — Foundation & Visibility
- Build a strong understanding of Forma’s AWS environment, security tooling, CI/CD workflows, IAM model, detection setup, and vulnerability management process.
- Establish working relationships with DevOps, Engineering, Privacy, and key security stakeholders.
- Begin hands-on contribution by triaging alerts, reviewing vulnerabilities, validating remediation status, and identifying quick configuration improvements.
- Document gaps in visibility, tooling, processes, and immediate opportunities to reduce risk or noise.
60 Days — Ownership & Execution
- Take ownership of vulnerability management, detection operations, alert tuning, and response workflows.
- Independently investigate alerts, drive remediation with engineering teams, validate fixes, and close issues fully.
- Improve detection coverage, reduce false positives, address logging gaps, and introduce high-value automation where appropriate.
- Strengthen IAM and access lifecycle processes, including reducing privilege creep and unused access.
- Support audits and compliance by producing reliable technical evidence and validating control effectiveness.
90 Days — Optimization & Impact
- Fully own and operate security tooling, detection systems, vulnerability management, and incident response execution.
- Deliver measurable improvements in remediation timelines, alert quality, system reliability, and security coverage.
- Embed security into engineering workflows through CI/CD controls, automation, and practical guardrails.
- Establish repeatable processes for audit evidence, incident documentation, monitoring, and reporting.
- Build credibility as a trusted, hands-on security operator and partner to Engineering, DevOps, and Privacy.
What you can expect from us
Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.
Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.
Our Values:
- Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
- Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
- Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.
Use of AI for Recruitment
Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.
Our commitment to you:
Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.
We thank all candidates for their interest however only qualified applicants will be shortlisted.
Ready to apply?
Apply to Forma.ai
Senior Product Manager, Account Protection
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The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.
This role can be based out of our Toronto office, or remotely in Canada.
Responsibilities
- In this role, you will be a key member of security product management responsible for Account Protection and safeguarding customer trust at MongoDB
- Develop a robust vision for best-in-class security and identity threat management, from identification to remediation
- Build a vision for best-in class security features that identify, mitigate, and proactively prevent unauthorized attempts to access data
- Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision
- Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
- Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
- Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
- Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals
Requirements
- 5+ years of product management or equivalent experience in enterprise security or platforms
- Experience working with security focused engineers in a diverse team
- Domain expertise in threat detection, data security, or a related field
- Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
- Excellent written and verbal communication skills, including experience presenting to executive leadership
- Proven ability to define and deliver successful product strategies and roadmaps
- Demonstrated experience in defining technical product requirements into an actionable product roadmap
- Understanding of various public cloud providers such as AWS, Azure, and GCP
- Comfortable with stage presence and public speaking
- B.Sc. in Computer Science, or equivalent experience
Nice to have
- Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
- Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
- MBA, M.Sc.+ or equivalent in relevant domain
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263333204
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
Senior Product Manager, Security
Share this job
The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.
This role can be based out of our Toronto office or remotely in North America.
Responsibilities
- In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
- Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss.
- Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
- Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
- Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
- Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
- Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals
Requirements
- 5+ years of product management or equivalent experience in enterprise security or platforms
- Experience working with security focused engineers in a diverse team
- Domain expertise in data security
- Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
- Excellent written and verbal communication skills, including experience presenting to executive leadership
- Proven ability to define and deliver successful product strategies and roadmaps
- Demonstrated experience in defining technical product requirements into an actionable product roadmap
- Understanding of various public cloud providers such as AWS, Azure, and GCP
- Comfortable with stage presence and public speaking
- B.Sc. in Computer Science, or equivalent experience
Nice to have
- Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
- Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
- MBA, M.Sc.+ or equivalent in relevant domain
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263343037
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
Senior Staff Engineer, MongoDB Developer Productivity
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The Developer Productivity team supports the software development ecosystem used by thousands of engineers to develop and maintain MongoDB Server and developer tools in a complex matrix of multi-platform self-hosted products and multi-cloud hosted environments. Our tools and services, as well as our domain expertise, ensure that MongoDB developers can ship high quality products quickly, confidently, and securely.
As a senior staff engineer you’ll be responsible for helping shape the future of our developer ecosystem and ensure we take advantage of the rapidly-evolving engineering landscape. You will partner with engineering leadership across the company to identify system-wide opportunities to accelerate developer velocity and efficiency, enhancing smart data collection and integrating analytics assistants that produce actionable insights every step of the way.
Our team champions a strong culture of inclusivity, diversity, and collaboration. If you like working on a strongly collaborative team that loves to experiment, have a passion for open source, and generally thrive on being a champion for software development best practices and data-informed decision making, this is the role for you.
Candidate Profile
- Minimum 10 years of experience in the developer productivity domain in large engineering environments, including building, and operationalizing complex, reliable systems
- Strong experience supporting one or more of C++, Java, Go, Python, Rust, Node, Typescript
- Strong understanding of DevOps culture and tooling
- Extensive experience with CI/CD pipelines, common deployment models and infrastructure, and various techniques used to safely roll changes into production environments
- Hands-on experience implementing metrics and observability tools and best practices, as well as data processing pipeline technologies such as Iceberg, Trino, Kafka
- Proven track record of driving technical execution and vision for organizations with 50+ team members
- Skilled in advocating for and representing the needs of a 1000+ customer base to internal platform teams
Responsibilities
- Drive strong operational excellence standards for internal software development tools and services, helping define golden paths that optimize the efficiency and velocity of our engineering organization
- Design software development systems to ensure best practices and champion industry standards
- Advise Engineering partners on technical implications of systems design with regards to complexity, testability, and maintainability
- Lead development and project management of some of the largest projects within MongoDB to improve developer productivity and software quality, particularly around data-driven insights and optimizations
- Provide technical mentorship and leadership to the Developer Productivity organization, promoting best practices and fostering team growth
Bonus points if the candidate has experience with:
- Strong systems fundamentals, including testing and monitoring multi-threaded systems
- Performance profiling of complex systems
- Leveraging best of breed AI tools & technologies in the developer productivity domain along with the necessary telemetry and analytics to measure effectiveness in a rapidly changing environment
- Experience supporting the development of database internals or core components for data processing systems
Success Measures
- In the first month, you will have understood the high level architecture of at least one of the systems within the MongoDB developer ecosystem and fixed a few bugs
- In three months, you will have a broad understanding of the overall developer ecosystem and be taking on code review responsibilities
- In six months, you will have taken on code and design review responsibilities for key systems within the software development ecosystem
- In twelve months, you will be leading the development of MongoDB’s next generation developer ecosystem, helping to mentor engineers on the team, and using your experience to drive the long-term DevProd-wide technical roadmap
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273376291
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization.
We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.
The Opportunity
Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.
Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
This role is a hybrid working model in our Toronto office long-term.
Day to Day
- Identify high-potential businesses that would be a good fit to work with MongoDB across your region
- Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
- Develop strong sales and product knowledge
- Interact with IT and business decision makers via telephone and email
- Update lead and prospect activity in Salesforce to ensure effective lead management
- Set qualified introductory meetings for the Sales team
- Nurture early phase opportunities for future pipeline potential
- Exceed monthly and quarterly opportunity quota
- Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
- Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
What You Will Bring to the Table
- A self-starter with a track record of hitting and exceeding goals
- Outstanding communication skills
- Time management skills and ability to work either independently or through coaching
- Desire to work in a fast-paced and high growth environment
- Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly
Things We Love
- Strong and progressive academic background
- Familiarity with database, web server, and open source technology
- Working experience with Salesforce.com
Why You Should Apply
- Great Earning Potential
- Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
- Continuous career development
- Sales training in MEDDIC and Command of the Message
- Benefits include:
- Sales Bootcamp
- Internal mentor and buddy program cross-departmentally
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
REQ ID: 425655
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
About the role
Join us as a Commercial Growth Associate Account Executive! In this entry-level role, you'll manage the complete sales process and drive revenue growth in your assigned region. We're looking for a dedicated and motivated individual with a sales strategy and a go-getter attitude. Hard work, enthusiasm, and initiative are highly valued.
MongoDB’s Sales Culture
MongoDB is always developing and innovating — not only in our technology but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We equip you to be successful and close deals, and we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.
We are looking to speak to candidates who are based in Toronto, ON for our hybrid working model.
What you will be doing
- Manage a book of business of several million dollars, responsible for growth and retention of high value accounts
- Proactively, identify, qualify, and close a sales pipeline
- Strategically prospect into CTOs, Engineering/IT Leaders, & developers
- Become a product expert and understand all components of MongoDB
- Manage your time efficiently
- Build strong and effective relationships, resulting in growth opportunities
- Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
- Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
What you bring to the table
- 1-2 years of field experience in quota-carrying experience in a fast-paced and competitive market
- Demonstrated ability to open new accounts and generate qualified pipeline
- A proven track record of overachievement and hitting sales targets
- Ability to articulate the business value of complex enterprise technology
- Skilled in building business champions
- Fluent in English
- Driven and competitive. Possess a strong desire to be successful
- Familiarity with databases, develops and open source technology a plus
Things we love
- Previous sales development experience
- Passionate about growing your career in the largest market in software (database)
- Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
- Familiarity with databases, develops and open source technology a plus
Why join now
- MongoDB invests heavily in the development of each of our new hires & continuous career development
- Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273355399
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
Engineering Manager, Search Query Platform & Availability
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Who we are
MongoDB Atlas Search and Vector Search let developers run complex search queries and build AI-powered applications directly inside MongoDB, without managing a separate search infrastructure. It is a product used by a large and growing number of customers who rely on it being fast, reliable, and available.
The Search Query Platform & Availability (SQPA) team is a new team being built from the ground up. Its purpose is to own the foundational layer that keeps Atlas Search stable and scalable, and to give the engineers building search features the tools they need to move faster and ship with more confidence. The team's work spans three areas: keeping search reliable under pressure through resource controls and safeguards; building the tooling that helps Search engineers roll out changes safely at scale; and maintaining the engine, storage and dependencies that everything else depends on.
You will be the first leader of this team. That means you are not stepping into an existing structure. You are shaping the roadmap, building the team, and establishing how SQPA operates within a broader Search org that is growing quickly.
We are looking to speak to candidates who are based in Toronto, Ontario Canada for our hybrid working model.
What you'll do
- Lead and grow a team of software engineers, owning all aspects of people management including hiring, performance, career development, and compensation
- Define and drive the 12-month roadmap for SQPA in close collaboration with stakeholders across Search, Platform, and Product
- Improve the processes and tooling that allow the Search org to make changes confidently in high-stakes parts of the codebase
- Own the health and evolution of the runtime and core dependencies the Search engine relies on, including upgrade cycles and long-term maintainability
- Own and lead resolution of time-sensitive customer escalations related to search availability and performance
- Partner with peer engineering leads to establish clear ownership boundaries and make sure platform improvements create real value for the teams relying on them
- Collaborate with product managers, program managers, and engineering teams across the company on large cross-functional initiatives
- Contribute to the long-term vision for Search at MongoDB and help develop a plan to get there
Who we're looking for
- 2+ years of experience managing a team of software engineers, including hiring, coaching, and performance conversations
- A technical background in building or operating complex software systems, such as databases, distributed systems, query engines or data infrastructure at scale
- Experience with high-throughput, low-latency systems where resource management, runtime health, and operational reliability are first-class concerns
- Prior experience with search systems or search infrastructure is a plus, but not required
- Familiarity with JVM-based systems or managing runtime and dependency upgrades in a production environment is a plus.
- Strong judgment about when to go deep, when to delegate, and when to push back on scope or priority
- Comfort operating with some ambiguity. This team is new and the roadmap is still being shaped. The right person sees that as an opportunity to have real influence, not a reason to wait for more clarity.
- A track record of working across team boundaries to get things done without waiting for perfect org alignment
- A genuine interest in platform and reliability work, not just feature delivery
Success Measures
- In the first month:
- You have understood the high level architecture of the Search and Vector Search and the team's responsibilities
- You are starting to develop relationships with key stakeholders
- You have gained familiarity with the required day-to-day processes to manage the team
- In three months:
- You have hired two new engineers to the team
- You have taken over management of your team, and are starting to build trust with your reports
- You have assumed responsibility for the day-to-day processes necessary to keep the lights on
- You are involved in reviewing the design for new features and helping the team navigate technical challenges
- In six months:
- You have established your role as a leader in the organization such that team members naturally go to you for guidance
- You have hired and onboarded two new engineers to the team
- You are beginning to involve yourself in planning and roadmapping efforts
- You are leading the planning and execution of a new major feature
- You have produced a roadmap that has buy in from your counterparts
- In twelve months:
- You have performed a full annual cycle of performance and growth conversations with your team members
- You have contributed to the vision for the future of the Search team and helped develop a plan to achieve that vision
- You have increased the capability and velocity of your team in measurable ways
- You have delivered major roadmap items
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263333183
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
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About the role
We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.
About the Sales Culture
MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.
What you will be doing
- Proactively, identify, qualify and close a sales pipeline
- Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
- Build strong and effective relationships, resulting in growth opportunities
- Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
- Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
- Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
What you will bring to the table
- 5+ years of field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos
- Demonstrated ability to open new accounts and run a complex sales process
- A proven track record of overachievement and hitting sales targets
- Ability to articulate the business value of complex enterprise technology
- Skilled in building business champions
- Driven and competitive. Possess a strong desire to be successful
- Fluent in English
- Must live in territory
Things we love
- Passionate about growing your career in the largest market in software (database)
- Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
- Familiarity with databases, develops and open source technology a plus
Why join now
- MongoDB invests heavily in the development of each of our new hires & continuous career development
- Accelerators up to 30%
- Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
- New hire stock equity (RSUs) and employee stock purchase plan
- Generous and competitive benefits (parental leave, fertility & wellbeing support)
About MongoDB
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 425518
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
Senior Sales Engineer - Canada
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Transmit Security is a cross-channel identity and orchestration platform designed to simplify, accelerate, and reduce the cost of identity-related projects, such as authentication, authorization, fraud prevention, and new account opening. The platform provides cutting-edge capabilities by fusing Identity Management and Fraud Prevention, allowing businesses to balance customer experience with fraud reduction while enhancing security and agility.
We are seeking a Sales Engineer to join our team, with a strong focus on building and owning strategic relationships, and driving technical success. As a trusted technical counterpart, you will leverage Transmit’s unique Fraud and Identity Fusion approach to deliver value to our customers, helping them address both business and fraud challenges holistically. You’ll work closely with sales to influence both technical and business outcomes while driving adoption of Transmit’s fraud prevention and identity orchestration solutions.
Key Responsibilities:
- Account Ownership: Build and nurture strong relationships with technical stakeholders, acting as a trusted technical advisor. Work as part of the sales team to own the technical account relationship and drive success across the sales lifecycle.
- Promote Fraud and Identity Fusion: Highlight the power of Transmit Security’s Fraud and Identity Fusion capabilities, which combine Identity Verification, Fraud Detection, and Customer Behavior Insights. Demonstrate how this integration reduces fraud while improving customer experiences across all channels.
- Strategic Engagement: Develop long-term, strategic relationships with customers by delivering fraud insights and identity management solutions tailored to their needs. Ensure they experience the business value of balancing fraud prevention and customer convenience.
- Technical Presentations & Demos: Lead technical product demonstrations and proof of concept presentations, showcasing how Transmit’s fusion of identity management and fraud detection enhances security and operational efficiency while improving the customer journey.
- Pre-Sales Guidance: Provide expert guidance throughout the sales process, demonstrating how risk-adaptive customer journeys, fraud telemetry, and dynamic rules can support both fraud prevention and customer experience goals.
- Collaborative Sales Process: Work in close collaboration with sales and post-sales teams to ensure a smooth transition from pre-sales to successful deployment. Address any technical objections by aligning Transmit’s platform capabilities with customer needs.
- Solution Customization: Customize solutions that leverage Transmit’s native AI/ML-powered services, risk-informed customer journeys, and fraud detection tools, ensuring that customers achieve maximum business value.
- Account Strategy Support: Support account strategy by helping customers deploy rapid, fraud-resistant identity solutions that are adaptive, secure, and compliant.
Required Skills & Qualifications:
- 3-5 years of sales engineering experience, with a strong understanding of both identity management and fraud prevention.
- Proven success in building strategic relationships, acting as a technical counterpart to sales and influencing decision-makers.
- Technical expertise in delivering customized technical presentations and proof of concept workshops focused on fraud and identity orchestration.
- Understanding of IAM and fraud prevention concepts: Authentication, Authorization, Single Sign-On (SSO), User Lifecycle Management, Fraud Detection, Risk-Adaptive Journeys, and Customer Behavior Insights.
- Experience with cloud services (AWS, GCP, Azure) and their integration with security solutions.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders, translating complex technical concepts into business outcomes.
- Collaborative mindset, with experience working across sales and technical teams to deliver holistic solutions.
Nice to Have:
- Experience in SaaS solution selling, particularly in the security or fraud prevention space.
- Familiarity with Transmit Security’s Fusion capabilities, including AI/ML-powered fraud detection, identity orchestration, and dynamic fraud response tools.
Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
#LI-CY1 #LI-Remote
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MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina
What you’ll do:
- Assist enterprise customers through successful implementations
- Travel to customer sites for on-site MaintainX implementation engagements.
- Coordinate resources for the flawless execution of multiple projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Measure performance using appropriate project management tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and relevant stakeholders
- Perform risk management to minimize potential risks
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Develop comprehensive project plans to be shared with clients as well as other team members
About you:
- 7+ years of relevant experience in software implementation, customer onboarding or application engineering.
- Proven experience in on-site large SaaS implementation projects.
- Proven working experience in project management
- BSc/BEng/BA degree or equivalent.
- Experience in manufacturing and industrial space is a benefit.
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Project Management Professional (PMP) certification is a plus
- Experience with project management software tools
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
Merchant Experience Partner - Bilingual Mandarin
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About the Team
As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.
About the Role
We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service.
You're excited about this opportunity because you will…
- Collaborate and troubleshoot important issues for Merchants via phone and web
- Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
- Promote retention and overall Merchant success through white-glove service
- Perform daily phone outreach to proactively resolve issues for Merchants
- Prioritise and escalate issues in partnership with our teams
- Managing conflicting deadlines, ensuring cross-functional collaboration
- Have a solutions-focussed mindset, promoting Merchant success above all else
- Validate and track Merchant feedback to inform updates to our products and tools
We're excited about you because you…
- 2+ years of experience in Customer success, account management, customer support
- Proficiency in Microsoft suite / G-Suite
- Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
- Experience advocating for customer experience within a team or initiative
- You love thinking about new opportunities for process improvement
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Weekend Senior Produce Procurement Buyer
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HelloFresh is seeking a weekend senior produce procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday schedule (4 x 10 hour days).
The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in!
You will …
- This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
- Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
- Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
- Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
- Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
- Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
- Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
- Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
- Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
- Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.
You are…
- Passionate about food and produce!
- Independent and autonomous, able to navigate through the workday, escalating where needed
- A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
- Proactive, able to identify and addressing issues as they arise
- Customer-centric and resourceful willing to do get creative to satisfy customer needs
- Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
- Detail-oriented and Data driven- curious about what insights can be derived from data and
You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)
- A Bachelor’s degree is required
- 3-5 years of procurement and/or sourcing experience
- Strong working knowledge of Microsoft Office Suite, specifically MS Excel
You’ll get… (do not edit this list)
- Competitive salary, 401k with company match that vests immediately upon participation
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Ready to apply?
Apply to HelloFresh
Weekend Buyer, Packaging
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Weekend Buyer, Packaging
This is a weekend role offering a 4 day work week. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) schedule. As the Weekend Packaging Procurement Buyer you will …
- Own purchasing and inventory management activities for a variety of packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, demand needs and logistical parameters.
- Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
- Collaborate and own relationships with HelloFresh distribution centers, 3PL warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
- Collaborate closely with HelloFresh distribution centers, carriers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
- Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
- Manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
- Work with a team of internal stakeholders to continue building, growing, and improving on our offsite production capabilities.
- Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to supply chain challenges.
- Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.
You are…
- Independent and autonomous, able to navigate through the workday, escalating where needed
- A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency
- Proactive, able to identify and addressing issues as they arise
- Customer-centric and resourceful willing to do get creative to satisfy customer needs
- Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines
- Detail oriented and data driven - curious about what insights can be derived from data
At a minimum, you have...
- A Bachelor’s degree is required
- 1-3 years of procurement and/or sourcing experience
- Strong working knowledge of Microsoft Office Suite, specifically MS Excel
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Ready to apply?
Apply to HelloFresh