Role Overview

The People Business Partner is an individual contributor role responsible for executing people-related processes, programs, and local compliance activities in Japan with a high degree of reliability and judgment. Based in Tokyo, this role reports to the Principal People Business Partner (US) and partners closely with People Business Partners, Recruiting, People Operations, Tokyo office leadership, and external partners to support employees and managers across the employee lifecycle.

The role operates with limited day-to-day supervision, manages both routine and non-routine work, and is expected to identify issues, make recommendations, and continuously improve execution within established frameworks. This role plays a key part in enabling a compliant, safe, and engaging work environment in the Tokyo office while aligning with global people programs.

Key Responsibilities

Employee & Manager Support

• Support employees and managers across the employee lifecycle by providing guidance, clarity, and timely execution of people processes.
• Act as a first point of contact for employee and manager inquiries related to people processes, programs, and local practices, escalating complex issues to the Principal People Business Partner as appropriate.
• Support managers and employees on employee relations matters by providing guidance on process and next steps. Assist with documentation, fact gathering, and coordination for employee relations cases.
• Provide guidance and coaching to managers and employees regarding performance management, including navigating potential resolutions, which involves facilitating the performance improvement process.
• Identifies and escalates issues related to team morale and team dynamics, provides guidance and coaching to managers and employees on a positive and productive workplace. 
• Maintain confidentiality and professionalism in handling sensitive employee matters.

People Process Execution & Ownership

• Execute people-related processes in Workday, including organizational changes such as restructures, reporting line updates, and headcount adjustments, in coordination with People Business Partners and People Operations.
• Own assigned process areas end-to-end, ensuring accuracy, compliance, and timely execution. Identify risks, resolve issues, and recommend improvements to workflows and execution.
• Support business onboarding by coordinating role readiness, stakeholder alignment, and early-stage support to enable effective new-hire ramp and performance.

People Program Delivery

• Support execution of people programs, including engagement surveys and performance cycles.
• Manage timelines, communications, and operational readiness to ensure smooth delivery.
• Support follow-through on program outcomes and action planning with PBPs and business leaders.

Recruiting Support

• Partner with the US-based and Tokyo-based Recruiting team to facilitate the Tokyo hiring process, ensuring compliance with local Japanese labor laws and company policies.
• Plan and execute local employer branding initiatives including exposure to the external media and management of local version of corp site by working with Comms and Recruiting team. 
• Coordinate the local execution of the offer process and employee referral program and ensure timely communication with local employees, collaborating with the Recruiting team for administrative support.
• Act as the local People team resource for the US and Tokyo Recruiting team, and candidates on specific Tokyo-based compensation, benefits, and local work practices, escalating complex questions to PBPs or People Operations as needed.

Regional Collaboration & Employee Engagement

• Collaborate closely with Tokyo office leadership to support local people programs and employee engagement initiatives such as offsites, events, and team-building initiatives, aligned with company culture and global people programs.
• Support the local rollout of global initiatives and share feedback and insights with PBPs and Organizational Effectiveness team.
• Support regional DEI communities and initiatives by working with ERG Leads and DEI team.

Compliance & Labor Administration

• Support employment compliance in Japan by preparing and submitting required regulatory documents in partnership with Employment Counsel and external legal advisors.
• Track employee working hours and report to relevant stakeholders as required.
• Make sure dispatched workers and contractors programs are compliant with local law and Scopely policies by working with Legal and People Operations team.
• Respond to inquiries from government agencies via phone or written correspondence. Support applications and reporting to labor and health authorities as required.

Health & Safety

• Coordinate Industrial Doctor program management, including arranging ad-hoc medical interviews with employees.
• Manage the annual health check process and related policies. Track health check progress and submit required reports to government authorities.
• Review health check results and coordinate follow-ups with employees and managers based on Industrial Doctor recommendations.
• Organize and operate the annual Stress Check survey and follow-up processes with external vendors (e.g., ELIXIA).
• Maintain a healthy and safe work environment, including workplace appraisals.
• Support operation of the statutory monthly Health & Safety Committee.
• Coordinate on-site flu shot programs for the Tokyo office.

Qualifications

• 5+ years of experience in people programs, HR operations, people analytics, program management, or a related role.
• Hands-on experience supporting people processes and programs across the employee lifecycle.
• Experience working with HR systems (e.g., Workday or similar) and managing data with a high level of accuracy and attention to detail.
• Strong program coordination skills, including managing timelines, dependencies, and stakeholder communications.
• Ability and curiosity to champion the responsible adoption of AI and automation within People practices to improve scalability, reduce administrative burden, and enable more strategic impact.
• Ability to work independently on routine and non-routine tasks with limited day-to-day supervision.
• Strong interpersonal skills with the ability to build trust and credibility with employees and managers.
• Knowledge of Japan labor law and statutory requirements, including employment contracts, working hours, and leave policies.
• Ability to apply sound judgment, handle sensitive matters with discretion, and escalate appropriately.
• Comfort working cross-functionally and across time zones.
• Business-level proficiency in both English and Japanese, with the ability to communicate effectively in written and verbal contexts.
• Ability to work in the office 3 days a week on Tue, Wed, and Thu, and commit to a positive and collaborative work environment.
• 5-10% of travel including international travels to the US and Spain.

Plus If…

• Experience supporting performance management cycles and/or engagement surveys.
• Prior experience partnering with recruiters on hiring initiatives or onboarding processes.
• Experience supporting employee engagement initiatives, such as off-sites, events, or team-building programs.
• Exposure to working with international teams, particularly with US-based stakeholders.
• Experience collaborating with global teams in a matrix organization, specifically with US-based partners.
• Experience documenting and improving processes to increase efficiency and scalability.
• Familiarity with the gaming/tech industry.
• Possession of a Health Supervisor license (衛生管理者) and/or qualification as a Labor and Social Security Attorney (社会保険労務士).

About the role (What you’ll be doing)

We are currently looking for a passionate doctor to join us in our mission to make healthcare accessible, convenient, and safe for our patients in Japan.

• This is a remote position, offering flexibility and the opportunity to make a meaningful impact from the comfort of your own home. （ご自宅やご勤務先など、プライバシーやセキュリティのあるインターネットが整った環境での、完全在宅勤務のお仕事です。）
• We welcome candidates who can commit to working a minimum of one day per week with regularly scheduled shifts. （週1より勤務可能です！）
• You will conduct telehealth consultations with patients, including assessing, screening, diagnosing, and prescribing medication as necessary. （自費診療の問診、処方可否の判断、処方、パソコンでのカルテ入力業務になります。）
• You will adhere to our platform guidelines and policies, completing all required training.（マニュアル完備、事前に研修もあります。）
• You will provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care through online consultations.

About you (Who you are)

• Must Have: Holds a medical license and registered to practice medicine legally in Japan & have at least 3 years of experience as a doctor.（医師免許をお持ちの方。専門医の有無は問いません。3年以上の経験必須。）
• Communication: Empathetic, friendly and approachable.
• Technological Proficiency: Comfort with digital tools, including proficiency in using telehealth platforms, electronic health records, and other digital tools.
• Language: Native level Japanese & business level English.（ネイティブ日本語、ビジネスレベルの英語スキルをお持ちの医師、大歓迎です！）

🏆 Bonus points for:

• Cultural Competence: Understand and respect cultural differences in patient interactions.
• Adaptability to New Tools: Quickly learn and adapt to new technologies and updates.
• Troubleshooting: Ability to troubleshoot basic technical issues that may arise during virtual consultations.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Japan?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgmental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

We are currently looking for a passionate doctor to join us in our mission to make healthcare accessible, convenient, and safe for our patients in Japan.

• This is a remote position, offering flexibility and the opportunity to make a meaningful impact from the comfort of your own home. （ご自宅やご勤務先など、プライバシーやセキュリティのあるインターネットが整った環境での、完全在宅勤務のお仕事です。）
• We welcome candidates who can commit to working a minimum of one day per week with regularly scheduled shifts. （週1より勤務可能です！）
• You will conduct telehealth consultations with patients, including assessing, screening, diagnosing, and prescribing medication as necessary. （自費診療の問診、処方可否の判断、処方、パソコンでのカルテ入力業務になります。）
• You will adhere to our platform guidelines and policies, completing all required training.（マニュアル完備、事前に研修もあります。）
• You will provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care through online consultations.

About you (Who you are)

• Must Have: Holds a medical license and registered to practice medicine legally in Japan & have at least 3 years of experience as a doctor.（医師免許をお持ちの方。専門医の有無は問いません。3年以上の経験必須。）
• Communication: Empathetic, friendly and approachable.
• Technological Proficiency: Comfort with digital tools, including proficiency in using telehealth platforms, electronic health records, and other digital tools.
• Language: Native level Japanese & business level English.（ネイティブ日本語、ビジネスレベルの英語スキルをお持ちの医師、大歓迎です！）

🏆 Bonus points for:

• Cultural Competence: Understand and respect cultural differences in patient interactions.
• Adaptability to New Tools: Quickly learn and adapt to new technologies and updates.
• Troubleshooting: Ability to troubleshoot basic technical issues that may arise during virtual consultations.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Japan?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgmental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.