Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

 #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #Georgia #Kazakhstan #Armenia #UnitedArabEmirates #Belarus #Uzbekistan #Kyrgyzstan #Vietnam #London #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

Get To Know Our Team:

We’re building and operating Agoda’s high‑performance analytics platform that powers BI and product decisioning at scale. Our team partners closely with Data Engineering, BI, and Product to deliver governed, reliable, and cost‑efficient analytical data services. We work hands-on with distributed systems in production, with strong engineering ownership (SLOs, observability, incident response) and the opportunity to contribute back to open source.

The Opportunity:

This role is for an experienced backend engineer to design, build, and operate our StarRocks-based analytics platform. You’ll drive scalable, low‑latency analytical services with high concurrency and sub‑second query performance, while extending StarRocks capabilities and improving platform reliability and efficiency. The scope is open from Senior through Principal, depending on impact and leadership.

What You’ll Do:

• Design, implement, and operate StarRocks clusters to support high concurrency and sub‑second analytical queries at scale.
• Plan and execute StarRocks upgrades and patch rollouts with minimal downtime (canary/blue‑green), including compatibility validation, regression testing, and rollback plans.
• Develop features, extensions, and performance improvements to increase StarRocks stability and throughput; contribute upstream when broadly useful.
• Build backend services and tooling around StarRocks for ingestion, connectors, governance, and observability.
• Optimize query performance using materialized views, partitioning, statistics, and resource groups; make cost/performance trade‑offs.
• Implement multi‑tenant controls, RBAC, auditing, and data protection to ensure governed access.
• Automate operations (provisioning, autoscaling, backup/restore, upgrades) using Kubernetes and Infrastructure as Code.
• Collaborate with Data Engineering, BI, and Product on data modeling and semantic layers.
• Define and monitor SLOs, build dashboards, participate in on‑call rotations, and lead performance/reliability incident response.

Required Qualifications:

• 6+ years of backend engineering and/or distributed systems experience (or equivalent impact).
• Expert proficiency in modern C++ (C++17/20), especially for performance‑critical systems (concurrency, memory management, templates, profiling).
• Strong foundations in algorithms, concurrency, networking, and Linux systems.
• Hands-on experience with at least one MPP/OLAP system such as StarRocks, ClickHouse, Presto/Trino, Druid, Pinot, Doris, Impala, etc.
• Practical expertise in query tuning and columnar analytics concepts (e.g., vectorized execution, statistics, cost-based optimization).
• Proven experience operating distributed systems in production (monitoring, alerting, incident response, capacity planning).
• Experience with containers and orchestration (Docker, Kubernetes) and Infrastructure as Code (Terraform/Helm/Ansible).
• Strong communication skills and ability to partner effectively across platform, BI, and infrastructure teams.

Preferred Qualifications:

• Direct experience with StarRocks internals (FE/BE), materialized views, tablet management, and Lakehouse/Iceberg integration.
• Contributions to open-source OLAP/DBMS projects (StarRocks or related ecosystems).
• Experience building streaming ingestion (Kafka, Flink) and batch ingestion (Spark) into OLAP stores.
• Knowledge of data governance, security, and compliance for analytics platforms.
• Familiarity with cloud object storage and Lakehouse table formats (Iceberg, Delta, Hudi) and S3/GCS-compatible storage.
• Deep performance tuning experience (profilers, SIMD/vectorization, CPU/memory optimization).

#Bangkok #Thailand

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team 

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape. 

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use. 

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization. 

The Opportunity 

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department. 

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation. 

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving. 

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently. 

In This Role, You’ll Get To 

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence. 

• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions. 

• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments. 

• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design. 

• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production. 

• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection. 

• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability. 

• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness. 

• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations. 

• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections. 

• Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation. 

• Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability. 

• Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence. 

• Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness. 

What You’ll Need to Succeed 

• Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large-scale production environments. 

• Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility. 

• Strong hands-on expertise with Kubernetes and containerized platforms, including operating multi-cluster or multi-region environments at scale. 

• Strong software engineering ability with hands-on coding experience in Golang; proficiency in Python, Bash, or Shell scripting is also highly valuable. 

• Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination. 

• Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements. 

• Strong understanding of networking, service-to-service communication, and infrastructure architecture in large distributed environments. 

• Experience leading and improving continuous delivery / CI/CD capabilities and deployment workflows for engineering organizations. 

• Hands-on experience with service mesh technologies such as Istio, and a solid understanding of traffic management and platform observability patterns. 

• Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions. 

• Experience working with compliance, audit, or security-sensitive infrastructure requirements. 

#Bengaluru #Hyderabad #Pune #Chennai #Gurugram #Singapore #Seattle #SanFrancisco #SanJose #Bellevue #Redmond #Austin #NewYorkCity #Toronto #Vancouver #London #Dublin #Amsterdam #Berlin #Munich #Warsaw #Kraków #Wrocław #Prague #Brno #Barcelona #Madrid #Stockholm #Zurich #TelAviv #Sydney #Melbourne #Tokyo #Osaka #Seoul #Taipei #Hsinchu #Hong Kong #Shenzhen #Shanghai #Beijing #Hangzhou #HoChiMinhCity #Hanoi #KualaLumpur #Cyberjaya #Bangkok #Jakarta #SãoPaulo #MexicoCity #Oakland #SantaClara #Sunnyvale #MountainView #PaloAlto #SanDiego #LosAngeles #Boston #Chicago #Denver #Raleigh #Durham #Portland #Washington #Arlington #Dallas #Plano #Atlanta #Montreal #Ottawa #Waterloo #Calgary #Manchester #Cambridge #Bristol #Edinburgh #Cork #Utrecht #Eindhoven #Frankfurt #Hamburg #Cologne #Gdańsk #Poznań #Lisbon #Porto #Copenhagen #Helsinki #Oslo #Vienna #Budapest #Bucharest #Tallinn #Vilnius #Kaunas #Noida #Mumbai #Kochi #Coimbatore #Canberra

Get to Know Our Team

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.

The Opportunity

We are looking for candidates with a passion for corporate technology and experience in Identity and Access Management (IAM) to join our team in Bangkok. This role offers excellent growth opportunities in a multicultural environment. 

Responsibilities:

- Support business access requirements on multiple systems. 

- Resolve day-to-day issues assigned to the GSD Operations team. 

- Design, implement, and manage user access controls and permissions. 

- Oversee the user provisioning lifecycle in the company 

- Automate identity and roles provisioning and de-provisioning processes. 

- Maintain role-based access control (RBAC) and attribute-based access control (ABAC) models. 

- Provide support and troubleshooting for requests received via ServiceDesk, ensuring all requests are completed within the agreed SLA. 

- Take on long-term projects in addition to daily tasks, allowing for growth and development. 

- Make quick decisions, implement standards, and best practices to improve support processes. 

Requirements:

- Fluent in English. 

- Enthusiastic team player. 

- Critical thinker – likes to challenge and ask questions 

- Minimum 4 years of experience in IT Helpdesk, IT Operations support, or as an IAM Analyst. 

- Background in “no code” automations and working with APIs. 

- Solid knowledge of SQL Database Server and query commands. 

- Good knowledge of Okta or similar Identity Providers (IDP). 

- Good knowledge of Active Directory management tools, Exchange, and SharePoint. 

- Good knowledge of Azure AD, Exchange Online, or Microsoft Office 365. 

- Customer service-minded with great communication and interpersonal skills. 

- Strong organizational and time management skills, analytical skills, attention to detail, and accuracy. 

- Must demonstrate ownership and be both proactive and reactive. 

In this Role, you’ll get to:

• Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).  

• Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country  

• Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.  

• Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.  

• Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.  

• Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.  

• Responds to the needs and requests of hotel partners in a timely and effective manner.  

• Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.  

What you’ll Need to Succeed: 

• Bachelor’s degree  

• Minimum 3 years of experience in business development and/or account management  

• Strong interpersonal skills & ability to influence both external / internal stakeholders  

• Experience in internet/e-commerce preferred  

• Ability to convince  senior stakeholders with insight from data  and problem-solving skills 

• Team player with a professional “get it done” attitude and work ethic  

• Proven success in acquiring, building & maintaining long term customer relationships  

• Adapts well to change and able to work in a fast-paced environment.  

• Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   

• Strong Proficiency in English  

It’s great if you have:  

• Experience in Travel industry  

The Opportunity: 

As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams. 

 In this Role, you'll get to:  

• Lead the implementation of market strategy in Thailand. 

• Lead, inspire, coach and develop teams to grow our local business. 

• Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage. 

• Deliver on country commercial and profitability targets. 

• Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. 

• Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. 

• Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. 

• Attend and participate in relevant industry events. 

What you'll Need to Succeed: 

• More than 6 years of professional experience 

• Proven strong leadership skills, team leader and team player is a must 

• Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships 

• Relevant sales, business development or general management experience 

• Deep numerical and analytical skills and attention to details 

• Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders 

• A curious mindset, energized by and adapt well to changes 

• Be creative and innovative 

• Professional “get it done” attitude and work ethic 

• Experience in e-commerce, online or tech business preferred 

• Fluency in English is required 

It's Great if you have: 

• Travel-related or OTA experience a bonus 

Associate director - Flights Marketing 

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Co-own the flights PnL with Product counterparts  

• Define the overall Marketing Strategy for Flights Vertical  

• Execute the strategy: spearhead the development, execution, and optimization for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Peformance marketing, pricing) 

• Guide, coach and manage a team who   

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau to drive meaningful initiatives  

• Monitor and report on the effectiveness of business initiatives, providing insights and recommendations for continuous improvement. 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 

• Lead, mentor, and develop a team of analysts and managers; participate in hiring and onboarding new team members. 

What you’ll need to succeed:  

• Extensive Experience: 10+ years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry.  Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects  

• Bachelor's degree in computer science/Statistics/Math or Engineering or Economics and Finance 

• Data-Driven Approach:  Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. You really need to love data for this role! 

• Advanced proficiency in SQL 

• Strong Communication Skills:  Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (especially Senior Management) with proven strong commercial acumen 

• People management experience: including hiring, coaching, and developing team members 

• Entrepreneurial mindset: A proactive, entrepreneurial mindset with a strong sense of ownership and a get-thing-done attitude. 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in the online travel or e-commerce industry  

• Experience in flights industry  

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity

We are seeking a Principal Engineer to drive innovation across our AI-powered data experience and platform infrastructure.

This role combines leading the development of AI-powered data querying — enabling users to ask business questions in natural language and receive actionable insights — while shaping the evolution of our data quality tools, and analytical engines such as StarRocks.

As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization.

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the development of AI-powered data querying solutions, enabling users to ask business questions in natural language and receive actionable insights.
• Architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data.
• Act as a hands-on technical leader, tackling complex challenges across AI query engines, data quality systems, and analytical engines.
• Collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools.
• Mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, data engineering, or related fields
• Strong hands-on experience with:
• SQL and large-scale data systems
• Modern analytical databases / data warehouses (e.g., StarRocks, Snowflake, BigQuery, ClickHouse)
• Backend development (e.g., Python, Java, Scala or similar)
• Experience building or working with:
• AI/LLM-based applications (e.g., text-to-SQL, conversational interfaces, cursor, copilots)
• Data platforms or analytical infrastructure at scale
• Strong understanding of data modeling, query execution, and performance optimization
• Proven ability to lead cross-team, high-impact technical initiatives
• Ability to navigate between deep hands-on work and strategic technical leadership
• Excellent communication skills with both technical and non-technical stakeholders

It's Great if you have:

• Experience with text-to-SQL systems or AI-driven data interfaces
• Experience implementing or scaling analytical engines such as StarRocks
• Background in data observability, quality, or governance frameworks
• Experience with tools like dbt, Airflow, Spark, or similar

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

Company Overview

Join Monks, a leading marketing and technology consultancy specializing in data, creative and digital media services. We are committed to innovation and driving results through data-driven strategies that help to realise significant growth for our clients and partners.

Role Overview

We are seeking a Growth Marketing Specialist, APAC to spearhead our outbound marketing initiatives aimed at enhancing demand generation and funnelling sales-qualified leads (SQLs) to our sales and client teams across APAC markets. Reporting to the APAC Managing Director, you will play a key role in driving our outbound growth initiatives across our breadth of specialist services pillars - including data, media, technology, and creative workstreams.

Key Responsibilities

• Outbound Marketing Strategy: Create and manage effective outbound marketing campaigns to generate and increase our volume of MQL and SQL. 
• Events Management: Lead the organisation of events, focusing on using in-person activities as a tool to generate brand awareness and lead generation.
• Stakeholder Collaboration: Work closely with senior stakeholders to provide strategic guidance and recommendations for marketing investment.
• Performance Measurement: Develop and implement measurement frameworks to assess marketing effectiveness and prove value to the business.
• Content Planning: Collaborate on the creation of content plans to promote service offerings across social media, events, and technology partnerships.
• Thought Leadership Development: Support subject matter experts in building personal brands through thought leadership initiatives.
• APAC Collaboration: Collaborate with and support all APAC markets to align strategies and share best practices, as well as with global marketing teams.

Qualifications

• Experience: 3+ years of experience in a growth marketing role, preferably within professional services, ad-tech or mar-tech sectors, building or influencing the marketing strategy. Experience managing events and driving leads from events is highly valued.
• Knowledge: Strong understanding of outbound marketing techniques and demand generation strategies, including SEO and SEM experience.
• Technical Experience: Experience with a variety of online marketing tools and techniques such as Google Ads/SEM, SEO, Social Media, Email Marketing, and more
• Skills: Excellent communication and interpersonal skills; ability to manage multiple senior stakeholders.
• Analytical Mindset: Experience in creating measurement frameworks for marketing campaigns.
• Creativity: Innovative thinker with the ability to bring new ideas to improve marketing efforts.

#LI-CX1

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

The Role… 

The Head Chef is responsible for leading and inspiring the kitchen team to deliver exceptional culinary experiences while driving operational and financial performance in Soho House Bangkok. Acting as a key leader within the business, this role oversees all aspects of kitchen management including menu development, food quality, cost control, and team leadership.

As the driving force behind the food offering, the Head Chef creates seasonal, innovative, and relevant menus that enhance member satisfaction and retention. Working closely with the Executive Chef and senior leadership team, this role ensures efficient kitchen operations, strong supplier partnerships, and full compliance with health, safety, and hygiene standards.

Why work with us…
Soho House offers a competitive compensation package along with a range of global benefits and perks. Whether you’re seeking a new challenge or looking to grow within your profession, we provide the support and development opportunities to help you progress in your career.

• Career Development opportunities across a global organisation
  • Soho Impact – our commitment to sustainability, community, and social impact
  • Learning & Development programmes to support your growth
  • Cookhouse & House Tonic – access to food and beverage perks
  • Regular team events and social activities
  • Birthday leave to celebrate your special day

Key duties…

Your normal responsibilities and duties shall include but are not limited to:

Culinary Leadership & Menu Development

• Lead the creation of seasonal, innovative menus aligned with Soho House standards and member expectations
• Ensure consistency, quality, and presentation across all dishes
• Develop and maintain a recipe and dish bible for the kitchen team
• Stay current with global culinary trends and bring fresh ideas to the food offering

Kitchen Operations & Team Management

• Lead, train, and develop a high-performing kitchen brigade, including interns and apprentices
• Foster a positive, disciplined, and creative kitchen culture aligned with The Soho Way
• Oversee daily kitchen operations, ensuring efficiency and high standards at all times
• Manage rotas, staffing levels, and productivity to control labour costs
• Act as the main point of contact for kitchen-related matters and problem-solving

Financial Management & Cost Control

• Maintain food cost and wage margins in line with budget and financial targets
• Prepare and present food costings for all menu changes
• Control waste, stock levels, and inventory to maximise profitability
• Identify opportunities to improve financial performance across the kitchen

Supplier & Stock Management

• Build and maintain strong relationships with local suppliers to source high-quality seasonal ingredients
• Oversee procurement, stock control, storage, and inventory processes
• Ensure accurate receipt and monitoring of all goods

Health, Safety & Compliance

• Ensure full compliance with HACCP and all food safety standards
• Maintain high levels of hygiene, food labelling, and temperature control
• Ensure all team members are trained in health and safety procedures
• Monitor and maintain kitchen equipment, reporting any issues promptly

Commercial Support & Collaboration

• Work closely with the Executive Chef and management team to drive member satisfaction and retention
• Support menu tastings, feedback processes, and continuous improvement initiatives
• Ensure front-of-house teams are fully knowledgeable about menu offerings
• Act on feedback, including mystery diner reports, with clear action plans

Measures of Success

• Achievement of financial targets including food revenue, cost of sales, and EBITDA contribution
• Consistent delivery of high-quality, innovative dishes aligned with brand standards
• Effective control of food costs, waste, and kitchen profitability
• High levels of member satisfaction and retention
• Strong team engagement, development, and retention
• Full compliance with health, safety, and hygiene standards

What we are looking for...

• 5–8 years’ experience in a high-volume, high-profile kitchen, ideally in a similar role
• A creative and innovative culinary leader with strong operational expertise
• Proven ability to lead, inspire, and develop a high-performing team
• Strong financial acumen including food cost control and inventory management
• Excellent knowledge of food safety, hygiene, and HACCP standards
• Strong organisational skills and ability to perform under pressure
• Thai Native with Fluent in English; additional languages are a plus
• Relevant culinary qualifications preferred

About the Role

We are seeking a detail-oriented and proactive Analyst to join our People Services Excellence team. This role supports backend operations including invoice processing, vendor coordination, and budget reporting across People-related services such as Workplace Operations, Global Mobility, and Business Travel.

We value accuracy over speed, independent problem-solving, and full ownership of tasks from start to finish. You will work closely with People, Finance, Admin, and Real Estate teams to ensure timely payment processing and contribute to team efficiency and scalability.

Looking for candidates local to Thailand only 

Key Responsibilities

• Manage end-to-end invoice processing, ensuring accuracy, timely submission, and alignment with internal policies (Workplace Services, Visa, Work Permit, Business Travel, and Engagement activities)
• Coordinate with AP and cross-functional teams (Finance, Procurement, Admin) to ensure smooth invoice-to-payment processing; escalate issues when needed
• Maintain vendor communication and documentation, including invoice status tracking, PO monitoring, payment exceptions handling, and basic vendor inquiries
• Assist in tracking financial data for cost allocation purposes into monthly reports (under the guidance of the Manager)
• Coordinate with cross-functional teams (Finance, Procurement, Admin) mainly to ensure smooth invoice-to-payment processing; escalate issues when needed
• Collaborate with local office teams and global stakeholders to ensure smooth delivery and service fulfillment.
• Maintain operational trackers, invoice logs, basic reporting dashboards, and document filing repositories to support audit readiness and transparency
• Assist in budget tracking and generating monthly spend reports for internal review.
• Support ad hoc reporting requests by gathering invoice or spend-related data as assigned by the Manager.
• Participate in small-scale process improvement initiatives relevant to invoice management or administrative workflows.

Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field
• 2–4 years of experience in procurement operations, invoice processing, finance support, or business operations.
• Familiarity with invoice lifecycle, purchase request (PR) / purchase order (PO) processes, and expense reporting
• Experience handling invoices or payments across multiple entities, currencies or countries is a strong plus
• Good command of both written and spoken English
• Understanding of Thai VAT or withholding tax documentation (for Visa/Work Permit-related invoices) is advantageous

Technical Skills:

• Strong proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUP, pivot tables, charts)
• Experience with ERP systems such as Oracle, SAP, or Workday
• Comfortable using shared cloud platforms (Google Drive, SharePoint) for document organization
• Strong attention to data accuracy and version control

Core Competencies:

• Attention to details and accuracy
• Ownership and follow-through
• Effective communication and collaboration across departments (Finance, Procurement, Admin)
• High sense of responsibility, integrity, and professionalism
• Proactive, curious, and eager to learn and contribute to team success
• Ability to manage multiple tasks and deadlines effectively

Why Join Us?

• Be part of a growing and evolving team that drives operational excellence in People Services.
• Contribute to meaningful, cross-functional projects that impact workplace experience and operational efficiency.
• Gain hands-on exposure to finance, procurement, and global operations within a leading tech company.
• Build a strong career foundation blending financial operations, vendor management, and reporting skills, with opportunities for further growth.

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

About the job 

We are looking for a mid-level SRE to help manage and improve our cloud infrastructure and production environment. This role will be responsible for supporting deployments, monitoring production systems, responding to incidents, and helping teams maintain stable and cost-efficient operations.

In this role, you will get to:

• Support deployments and maintain production environments across cloud infrastructure and applications
• Monitor production systems, investigate incidents, troubleshoot issues, and support users when production problems occur
• Work closely with engineering and project teams to support system implementation, releases, and ongoing operational needs
• Manage user access and permissions for internal tools, cloud platforms, and related systems
• Maintain and improve infrastructure using Terraform 
• Help improve monitoring, alerting, and incident response processes
• Identify opportunities to optimize cloud usage and infrastructure costs
• Document operational procedures, deployment processes, and incident resolutions

You’ll be successful if you have:

• At least 2 years of experience in DevOps, Site Reliability Engineering (SRE), Cloud Engineering, or a related role
• Hands-on experience with cloud platforms, particularly AWS
• Experience working with Kubernetes environments, especially GKE
• Experience using Infrastructure as Code tools such as Terraform and/or CloudFormation
• Experience with scripting or automation using Python
• Experience working with GitLab, including CI/CD pipelines
• Experience managing user access and permissions for internal tools and platforms
• Understanding of production support, incident handling, and deployment processes
• Able to work collaboratively with different teams and communicate effectively during incidents and project work
• Strong communication skills in English

APPLY NOW!

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#LI-SERTIS

Role:  GenAI Comms Strategist

Location:  Bangakok, Thailand

About the role: 

The Comms Strategist is a central, autonomous role in the Beauty AI Studio. You'll move between cultural analysis, strategic direction, and copy execution — using generative AI not just as a production tool, but as a core part of how you think, build, and deliver.

Based in Thailand in a hybrid office-based environment, you'll own client briefs end-to-end across three markets: from decoding local beauty culture and shaping strategy, to co-creating content with AI and refining it to Unilever's brand and quality standards. The role requires the ability to hold multiple market contexts simultaneously — understanding what makes a beauty consumer in Thailand distinct — while maintaining consistent brand integrity across Dove, TRESemmé, Pond's, Simple, and the broader Unilever Beauty & Wellbeing portfolio. You'll work closely with creative, data, and production teams, and collaborate directly with Unilever clients on local vernacular and market-specific language needs.

What you will be doing: 

• Decode beauty and wellness culture across Thailand — micro-trends, rituals, subcultures, and platform aesthetics — and translate observations into market-specific strategic insight and creative opportunity for Dove, TRESemmé, Pond's, Simple, and other Unilever Beauty & Wellbeing brands
• Conduct AI-powered cultural, consumer, and competitive analysis across all three markets to inform strategy and content direction
• Develop social strategies for Dove, TRESemmé, Pond's, Simple, and other Unilever Beauty & Wellbeing brands across the TH market — defining platform approach, content pillars, audience targeting, and channel-specific creative direction
• Craft brand and campaign strategies grounded in real beauty behaviours, local platform dynamics, and market-specific audience expectations
• Use generative AI tools to co-create social scripts, campaign narratives, brand stories, and content ideas — refining outputs to meet each brand's tone of voice and the expectations of TH audiences
• Build multi-layered messaging frameworks and content systems that flex across brands, markets, and platforms without losing coherence or brand integrity
• Collaborate directly with Unilever clients on vernacular requirements, ensuring content feels locally authentic and culturally resonant in each market
• Design and deploy AI workflows — including agent chaining — to produce content calendars, performance variants, and market-tailored tone modulations across all three markets
• Lead day-to-day strategic and copy development with clarity, rigour, and consistent quality control
• Present ideas, insights, and AI-enhanced work to Unilever stakeholders across markets with authority and confidence
• Collaborate with creative, data, and production teams to deliver cohesive, high-quality outputs
• Continuously prototype new AI workflows, test emerging tools, and bring new capabilities into the team's practice
• Ensure responsible, ethical application of AI across all deliverables, with consistent human oversight

What you need to be great in this role: 

Strategy and cultural intelligence:

• Proven ability to develop social-first strategy and copy for beauty, wellness, or personal care brands — experience with Unilever brands such as Dove, TRESemmé, Pond's, or Simple, or broader FMCG beauty experience, is an advantage
• Experience working across multiple markets, with the ability to identify and interpret local beauty trends, consumer behaviours, and platform dynamics in the Thailand market.
• Experience crafting brand narratives, campaign frameworks, and content systems for diverse, multi-market beauty audiences
• Confidence presenting strategy and creative work to clients and senior stakeholders, including cross-market teams

Beauty and copy craft:

• Deep familiarity with beauty language — texture, ritual, transformation, sensory detail — and the ability to write with precision for diverse audiences across different cultural and market contexts
• Ability to shift tone across platforms, formats, markets, and brand identities — from Dove's inclusive warmth to the performance-led energy of TRESemmé — while maintaining quality and brand integrity
• Experience collaborating with clients or local market teams on vernacular, localisation, and culturally specific language needs
• Strong editorial judgement and rigorous quality control when refining AI-generated content
• English fluency is essential

Platform and performance:

• Expert knowledge of social platforms: formats, tone, algorithm behaviour, creator dynamics — with awareness of how these vary across the TH markets
• Experience using AI tools for cultural, consumer, and competitive analysis
• Familiarity with data interpretation and performance optimisation in a social content context

Gen AI & Agentic Thinking:

• Advanced proficiency with generative AI tools for writing, ideation, insight generation, and content production
• Experience designing AI-assisted workflows — including agent chaining — for multi-step content and strategy tasks
• Ability to design, document, and share reusable prompts, workflows, and templates
• Experience guiding others on effective AI tool usage within a creative or strategy context
• Agentic approach to complex, multi-step and multi-market challenges: systematic, goal-oriented, and adaptable
• Critical understanding of AI capabilities and limitations, with rigorous human oversight applied throughout

Req ID: 17491

#LI-RO1 #LI-Hybrid

Get to Know our Team:  

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.  

The Opportunity: 

This is an exciting opportunity to lead, develop and grow a role within the Commercial and Corporate Team. Seeking a senior, seasoned, able, confident, curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands.  

This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model.

*This role is based in Bangkok, with relocation and work visa provided for those who aren't yet based in-market

**No full-remote options

In this Role, you'll get to:  

• Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO).  

• Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. 

• Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda. With a small team you will help develop junior team members coaching and mentoring.  

• Actively engage with Agoda senior management at a C-suite level.  

• Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes. You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy.  

• Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives.  

• For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart, innovative and P&L focused solutions. Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation.  

• As a true business partner, to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. 

• Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. 

• Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance – with a lens on efficiency and innovation.  

• Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply.  

• Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies, initiatives and innovation. You will work across the Agoda legal team driving collaboration, efficiencies and a deep level of cross team engagement.  

What you'll Need to Succeed: 

• 12+ years post qualified experience with a high level of impact. 

• Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams. High level of commercial awareness and business acumen. 

• Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals.  

• 1st class communication (verbal and written) and organization skills with high level of English proficiency. Exceptional legal drafting skills.  

• Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). 

• Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner. A passion to drive efficiencies and process improvement – including the use of Gen AI.  

• Qualified lawyer/attorney with current entitlement to practice. Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. 

• History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities, are simple, avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders.  

• Deep experience in dealing with general commercial contracting matters, B2B relationships, procurement and disputes – ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. 

• Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization. Create innovative solutions that take account of risk appetite and business goals. 

• Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration, consistency and alignment of operational practices. 

• Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. 

• Aligned with the Agoda values and in particular Legal Teams “Values in Action”.  

• A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. 

• Experience with travel industry/technology. 

• Ability to forge trusted relationships with colleagues around the world. 

#LI-DN2 #Bangkok #Kualalumpur #Amsterdam #London #Paris #NewDelhi #Jakarta #Singapore #Hongkong #berlin #Sydney #Melbourne #Milan #Rome #Madrid #Barcelona #New York #Vancouver #California

About the Job

We are seeking a technically-minded, client-facing Pre-Sales to join our Thailand go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams

You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility

Minimum Qualifications

Experience & Technical Background

• 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
• Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.
• Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
• Experience working with enterprise clients in Thailand is essential.
• Native-level fluency in Thai and strong English communication skills are required.

Core Competencies

• Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.
• Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.
• Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.
• Language Skills: Professional fluency in Mandarin, Cantonese and English is required. 
• Travel Flexibility: Willingness to travel within Greater China and occasionally to Southeast Asia (Singapore, Jakarta) for client meetings and internal alignment.

Attributes We Value

• Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.
• Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements.
• Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.

Responsibilities

1.⁠ ⁠Technical Pre-Sales Solution Design

• ⁠Partner with theThailand sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
• Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
• Architect solutions that address complex cross-border flows between Thailand and Southeast Asia, ensuring compliance and optimal commercial outcomes.
• Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.

2.⁠ ⁠RFP / RFI Support & Technical Documentation

• Lead the technical response for RFPs and RFIs from enterprise clients in Thailand
• Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition
• Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle

3.⁠ ⁠Proof of Concept (POC) & Integration Advisory

• Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
• Guide clients through sandbox testing and integration planning, reducing time-to-go-live
• Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities

4.⁠ ⁠Voice of the Customer to Product

• Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams
• Stay ahead of competitor solutions and market trends in Thailand-SEA payments corridor, providing insights to inform product roadmap decisions
• Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team

5.⁠ ⁠Cross-Functional Collaboration

• Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities
• Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction
• Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

About The Job

As a Senior Consultant / Principal Consultant, you will be playing a key role in the delivery of projects and working on client site to deliver large-scale change initiatives for leading clients across Financial Services and/or Insurance sectors. You will be responsible for analysis, design, and consulting support, as well as developing an understanding of our client’s strategic direction and issues. Fitting that description, you will also need to be supremely motivated person and able to work in a team where clients become colleagues too.

Responsibilities

• Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
• Be the liaison between business and technical users and work to ensure project timelines and milestones are met.
• Responsible for delivering and managing projects, individuals workstreams, and communicating project statuses to senior management.
• Working on client site to deliver change initiatives for leading clients across financial services, including investment banking, retail banking, technology, wealth, and insurance.
  
  

Requirements

Key for this role is there is requirement to have a background in Financial Services and/or Insurance within one of our core capability areas:

• Digital Transformation
• Data Strategy, Data Management & Data Analytics
• Business & Finance Transformation
• IT Transformation
  
  

We are also keen to bring on those from a consulting background in other industries that can then apply these perspectives and techniques to our core sectors and capability.

We Are Looking For Exceptional Talent With The Following

• Minimum 5+ years of experience working as a management consultant with a top management consulting firm or in other generalist problem solving environments across the Financial Services and/or Insurance sectors.
• Strong emerging end-to-end generalist problem solving skills, e.g., defining, and deconstructing problems.
• Strong interpersonal and influencing skills; the ability to interact with colleagues at all levels and communicate effectively with stakeholders and clients, especially senior management.
• Produce high-quality verbal and written consulting deliverables (proposals, customer presentations, consulting reports) to effectively communicate project findings.
• Ability to think strategically, execute tactically, and enable cross-business and cross-functional teams.
• Strong understanding of Agile ways of working would be an advantage.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

#LI-KO1

#LI-Hybrid

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Openmind: 

Openmind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment. 

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

In three months:

• Build a solid understanding of the client’s business and develop strong working relationships with key client contacts.
• Demonstrate effective collaboration with internal teams and external partners.
• Translate client objectives and business data into actionable media strategies and plans.
• Manage tasks efficiently and meet project timelines.

In six months:

• Establish trust and reliability with clients and internal teams through consistent delivery and proactive communication.
• Take ownership of day-to-day campaign management, providing insightful recommendations with minimal supervision.
• Contribute to campaign briefs with strategic input supported by data and channel insights.
• Ensure media plans align with client goals, KPIs, and budget parameters.

In 12 months:

• Deliver high-quality campaigns that drive measurable business results.
• Contribute innovative ideas and explore new media solutions beyond traditional planning.
• Support the team in developing stronger digital and cross-channel capabilities.
• Play an active role in award-worthy campaign submissions.

Skills and Experience:

• Develop and manage media strategies, planning, and execution for assigned brands.
• Collaborate with cross-functional teams (strategy, investment, analytics, and digital specialists) to deliver integrated campaign plans.
• Set clear campaign objectives, KPIs, and measurement approaches.
• Track and analyze campaign performance to optimize media efficiency and effectiveness.
• Conduct competitive analysis and category reporting to inform planning recommendations.
• Identify opportunities for innovation, partnerships, and new product offerings.
• Maintain good relationships with media partners and negotiate effectively where required.
• Guide junior team members and support their development through coaching and feedback.
• Contribute to continuous improvement of agency processes and best practices.

Skills and Experience

What you will need:

• Bachelor’s degree in Communication, Marketing, or a related field (Master’s degree is a plus).
• Minimum of 5 years’ experience in media planning, or integrated communications.
• Strong understanding of media fundamentals across all platforms, especially digital.
• Proven ability to manage multiple stakeholders — clients, partners, and internal teams.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong communication, presentation, and organizational skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The Solution Architect plays a critical role in designing and delivering scalable, secure, and high-performing technology solutions that align with business objectives and enterprise architecture standards. This role focuses on translating business and technical requirements into end-to-end solution designs while ensuring architectural consistency, operational efficiency, and long-term sustainability.

What You’ll Do

• Design end-to-end solution architectures aligned with business, technology, and enterprise objectives
• Translate business requirements into scalable and maintainable technical solutions
• Produce architecture deliverables including solution diagrams, integration flows, technical specifications, and architecture decision documents
• Define and apply architectural patterns, standards, and best practices across projects and platforms
• Collaborate with business, product, engineering, and infrastructure teams throughout the delivery lifecycle
• Design solutions across cloud, on-premise, and hybrid environments
• Define integration approaches using REST APIs, messaging platforms, and middleware technologies
• Ensure solutions meet non-functional requirements including security, performance, scalability, availability, and reliability
• Support technical governance, architecture reviews, and solution approvals
• Provide technical leadership and guidance to engineering and delivery teams
• Identify technical risks, dependencies, and constraints, and recommend mitigation approaches
• Contribute to continuous improvement of architecture standards, frameworks, and delivery processes
• Support Agile delivery teams through backlog refinement, solution clarification, and implementation guidance

What We’re Looking For

• Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, or a related field
• 7–10+ years of experience in software engineering, system design, or IT architecture
• 3–5+ years of experience in a Solution Architect, Technical Architect, or equivalent role
• Strong experience designing enterprise-grade applications and distributed systems
• Solid understanding of architectural patterns, system integration, and modern application design principles
• Experience producing architecture artifacts such as solution diagrams, architecture blueprints, and technical documentation
• Strong knowledge of cloud platforms, on-premise infrastructure, and hybrid environments
• Experience with REST APIs, messaging systems, and integration middleware technologies
• Strong understanding of non-functional requirements including security, scalability, availability, and performance
• Experience designing solutions aligned with enterprise security and compliance standards
• Excellent communication and stakeholder management skills across technical and non-technical audiences
• Experience working within Agile/Scrum delivery environments

Additional Skills & Experience

• TOGAF or equivalent architecture certification preferred
• Experience within Financial Services, Banking, Insurance, Telecommunications, E-commerce, or Enterprise Technology environments
• Familiarity with DevOps, CI/CD pipelines, and modern engineering practices
• Knowledge of microservices, event-driven architecture, and containerization technologies
• Experience working with architecture governance frameworks and technology roadmaps
• Ability to work independently while collaborating effectively across cross-functional teams
• Proactive, organized, and able to manage multiple priorities in fast-paced environments
• Availability to work onsite 5 days per week in Sathorn, Bangkok

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build and operate world-class products efficiently and reliably. Our TPMs play a key role in bridging business, data, and technology—translating complex needs into scalable solutions that empower teams across the company. 

The Observability domain ensures Agoda’s systems are visible, traceable, and resilient—helping us maximize uptime and minimize recovery time from incidents so customers always enjoy the best experience possible. This includes building and evolving our platforms for telemetry, distributed tracing, anomaly detection, alerting, and incident management. The work is both highly technical and highly impactful, sitting at the core of Agoda’s Production Excellence. 

The Opportunity 

As a Technical Product Manager for Observability, you will lead the vision, roadmap, and delivery of Agoda’s observability platforms. You’ll collaborate with engineers, SREs, and data scientists to strengthen our ability to detect, prevent, and resolve production issues faster—leveraging data and AI to drive smarter, more proactive monitoring. 

This is a high-impact role that shapes how Agoda builds reliable, scalable systems powering millions of traveler experiences every day. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement.
• Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery.
• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions.
• Balance product velocity with technical debt and operational risk, working closely with senior engineers.
• Define and track key metrics to measure platform impact.
• Collaborate with data scientists to apply ML/AI techniques.
• Communicate effectively across all levels—especially during complex or time-sensitive situations.
• Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch.
• Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda. 

What You’ll Need to Succeed: 

• 3+ years of technical product or program management experience in a fast-paced environment.
• 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Strong product management and communication skills, with the ability to influence without authority across technical and business teams.
• Proven ability to define vision and strategy, set clear priorities, and deliver measurable impact.
• Experience managing complex, cross-functional technical initiatives end-to-end.
• Excellent stakeholder management and presentation skills; able to simplify complex technical concepts.
• Familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Analytical and data-driven mindset; comfortable using metrics, dashboards, or SQL to support decision-making.
• Highly organized and adaptable, able to manage multiple priorities and navigate ambiguity.
• Hands-on experience with product management tools (e.g., JIRA, Confluence).
• Energetic, curious, and proactive—the drive to “figure things out” and make meaningful improvements. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. 

The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. 

The Opportunity 

As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. 

This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. 
• Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. 
• Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. 
• Enable safer and more efficient releases through automation, standardization, and platform guardrails.
• Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. 
• Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards.
• Balance delivery velocity with reliability, capacity management, and cost efficiency.
• Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. 
• Communicate clearly across engineering and leadership, including during complex or high‑impact production situations.
• Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. 
• Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically.

What You’ll Need to Succeed: 

• Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. 
• Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. 
• Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency.
• 3+ years of experience in technical product or program management within a highly technical environment.
• Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority.
• Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams.
• Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms.
• Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions.
• Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms.
• Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact.
• Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements.
• Hands‑on experience with product and delivery tools such as JIRA and Confluence.
• Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Technical Product Manager – ML & LLM Platforms

The Opportunity
Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous.
We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications.

You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents — ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development.

This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications — but to enable them to be created and iterated on with increasing automation and minimal human friction.

In This Role, You’ll Get to 

• Define and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platforms
• Shape how teams productionize ML models and LLM-powered applications
• Identify platform gaps, scalability constraints, and optimization opportunities
• Drive the evolution of our platform to support AI-native development workflows and coding agents

Requirements & Opportunity Discovery

• Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams
• Translate complex technical needs into clear product requirements and prioritization frameworks
• Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity
• Balance experimentation flexibility with governance, safety, and cost efficiency

Execution & Delivery

• Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis
• Partner closely with engineering to balance platform scalability, performance, and technical debt
• Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems
• Drive adoption through documentation, training, and internal evangelism

AI-Native Platform Evolution

• Collaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agents
• Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions
• Help define guardrails and workflows that allow safe, reliable AI-assisted development

What You’ll Need to Succeed

• 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain
• 2+ years of technical product or program management experience in fast-paced, high-scale environments
• Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines)

Technical Depth

• Strong understanding of ML systems and model lifecycle management
• Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.)
• Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers
• Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs

Leadership & Mindset

• Strong cross-functional leadership skills and ability to influence without authority
• Comfortable operating in ambiguity and rapidly evolving technological landscapes
• Excellent communication skills — able to translate between business, platform engineering, and AI application teams
• Proactive, structured thinker with a strong problem-solving mindset
• High ownership and bias for impact

Why This Role Is Unique

• You will shape how AI is built at scale inside Agoda.
• You will influence the evolution of our internal platforms toward AI-native and agent-compatible development.
• You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.
• Your work will directly accelerate Agoda’s ability to deliver AI-powered experiences to millions of customers worldwide.

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The QA / Test Automation is responsible for ensuring the quality, reliability, and performance of software solutions through robust testing strategies and automation practices. Acting as a key contributor within the delivery lifecycle, this role focuses on designing and implementing scalable test automation frameworks, leading testing activities, and ensuring alignment with business and technical requirements.

Working across the full Software Development Lifecycle (SDLC), the QA Lead operates effectively within Agile/Scrum environments, collaborating with cross-functional teams including developers, product owners, and stakeholders. The role requires strong leadership, problem-solving, and communication skills to drive quality assurance initiatives and continuous improvement.

What You’ll Do

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned

What We’re Looking For

• University degree in Computer Science, Information Technology, or a related field
• Proven experience in test automation framework development using tools such as Selenium, Cucumber, Robot Framework, or similar (Python, Java, or C#)
• Strong experience implementing automated testing within CI/CD pipelines
• Hands-on experience with UI and API test automation
• Experience with Agile methodologies and working in cross-functional teams
• Familiarity with test management and defect tracking tools such as Jira
• Strong analytical thinking and problem-solving capabilities
• Excellent communication and stakeholder engagement skills
• Experience designing and implementing scalable automated testing solutions

Other Desired Qualifications

• Relevant work experience in development and/or testing role or 5+ years for senior QA position
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice
• Strong desire to be part of a team and build great products

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-JS1

#LI-Hybrid

About WPP Media:
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

3 best things about the job:

1. No two days are the same, the variety of the role will keep you engaged and motivated. With lean and mean team, you will be exposed to the different phases of digital campaigns from briefing, planning to publisher management
2. Exposure to the exciting and revolutionary world of Digital Marketing
3. Opportunity to work with all the brands under the GroupM portfolio – with 50% of the market handled by GroupM, you will have wide exposure to many campaigns

In this role, your goals will be:

In three months:

• Develop strong understanding of the daily operations of digital content planning, and implementation and can work with least supervision and errors
• Develop strong and effective internal relationships with key stakeholders, such as agencies, finance teams and media vendors and publishers to achieve goals
• Understand the value of agility in launching digital campaigns –especially with the booking, implementation, and post-campaign processes

In six months:

• Proficiency in managing campaigns from start to finish to achieve objectives within the determined campaign period
• Understanding the work processes of media vendors, publishers and influencers and aligning them to the client’s needs, including campaign timelines, KPIs and deliverables
• Develop the creative eye in assessing the creatives and performance branded content across various digital formats, such as articles, videos, infographics and social snacks.

In 12 months:

• Use planning tools proficiently, create effective content strategies and create full campaign proposals for digital content requirements
• Able to completely grasp the systems and processes of the department and can propose ideas and processes that will improve the workflow
• Take ownership of the role of a brand guardian, ensuring that strategic and creative requirements of brands are met in these digital campaigns.

Core responsibilities:

• Develops key learnings from past campaigns to support annual strategic plans
• Develops strategic campaign calculations, following all campaign guidelines set by Planning Manager
• Develop monthly/ quarterly trends report per brand
• Ensures daily client satisfaction through regular, day-to-day coordination for all campaign plans
• Prepares weekly WIP updates
• Develops initial KOL grid and liaises initially with creator/ creator partner agency to get the best pricing versus GOAT Benchmark
• Supports planning manager in implementing new tolls/ practices for test & learns

Skills and Experience

• 1 to 2 years relevant experience in advertising agency, PR agency, social media agency or influencer marketing agency
•  Strong analytical skills and possess a strong ability to run data into actionable insights
• Have a good understanding of influencer marketing ecosystem
• Have a good understanding of how to develop insights for consumer, trends, industry and competition
• Have a good understanding of the digital marketing industry and social media technology
• Able to lead a team or a business unit and work with minimum supervision
• Able to read, write and speak in English effectively
• Able to work in a highly multicultural environment
• Ability to communicate effectively at all levels

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Job purpose 

As the Communication Planning and Strategy Executive at aCommerce, you will be a key player in developing and executing communication strategies that enhance the online presence and sales performance of our e-commerce clients. You will be responsible for short video production, live-streaming marketing initiatives, and influencer and affiliate management within the e-commerce ecosystem. 

The role of CPS is to be part of the collaborative team, which consists of marketing, e-store manager, Key Account Management, and demand fulfillment. The CPS is expected to be the project lead from the marketing side, to grow the client’s e-Commerce GMV and revenue. CPS objective is to achieve the project KPI and project profitability, and reporting to (CPS) Communication Planning and Strategy Manager/Supervisor. 

Job Responsibilities:

Communication Strategy: 

• Develop and implement communication plans tailored to clients' e-commerce goals and target audiences. 
• Stay abreast of e-commerce industry trends, technological advancements, and competitor strategies. 
• Collaborate closely with cross-functional teams to ensure consistent messaging and branding across various e-commerce channels. 

Short Video Production: 

• Conceptualize, script, and coordinate to produce short videos that showcase our clients' products and services. 
• Collaborate with the creative team to ensure the video content is aligned with the client's brand and product offerings. 
• Optimize videos for various e-commerce platforms, ensuring they drive engagement and conversions. 

Live Streaming Marketing: 

• Plan and coordinate to execute live streaming campaigns on e-commerce platforms and social platforms to engage with our client's target audiences in real-time. 
• Monitor live streams and media plan (if any) to optimize product visibility and conversion rates.
•  Analyze live streaming performance data and adjust strategies for maximum ROI. 

Influencer and Affiliate Management: 

• Develop and manage influencer and affiliate marketing programs tailored to drive awareness, traffic, and sales for our e-commerce clients. 
• Identify and establish relationships with influential figures in e-commerce platforms and social platforms. 
• Coordinate with influencer and affiliate partners to promote our clients' campaigns effectively.

Reports 

• Track and report weekly or monthly on all activities, in all metrics including the impact of influencer collaborations on e-commerce sales and brand recognition, making data-driven adjustments to optimize program effectiveness. 

Key Requirements 

• Bachelor's degree in communications, marketing, public relations, or a related field
• 3-5 years of experience in a direct field related to communication planning and strategy for e-commerce brands or companies. 
• Deep understanding of e-commerce platforms and their trends. Tiktok is preferable.
• Strong analytical mindset with the ability to leverage data for decision-making.
• Strong understanding of marketing communication theory and principles. 
• Ability to think strategically and creatively. 
• Excellent written and verbal communication and presentation skills. 
• A self-starting attitude – the ability to work independently and take initiatives
• Ability to manage multiple projects simultaneously
• Good command in English

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

Get to Know our Team:  

The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills. 

The Opportunity: 

We are looking for key contributors to our industry leading iOS app.  You'll be working on a product that has evolved tremendously over the past few years to become a global market leader - but still has a lot of room to grow.   

You’ll be using the most current technologies and best practices to accomplish our goals. Our typical day involves the creation of new end to end systems, building advanced architectures, creation of new features on our high uptime / frequently published App, development of fast and reliable automated testing systems and working in a culture that is always looking to improve our quality, tools, and efficiency.  

In this Role, you get to do :  

• Designing, developing, and maintaining iOS applications, that integrate with the platform's core services and APIs  

• Working closely with designers, product managers, and other developers to define requirements, design features, and deliver a cohesive user experience  

• Establishing and enforcing best practices for app testing and quality assurance  

• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness  

• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture  

• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.  
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.  

What you'll Need to Succeed:  

• Minimum of 8 years of experience in engineering roles. 

• Proficient in iOS native development (Swift, Objective-C) and cross-platform programming languages (Dart, JavaScript) 

• Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution  

• Curiosity, staying on the cutting-edge of technological improvements and open-source advancement.  

• Advanced proficiency in modern App development frameworks and architectural choices  

• Highly skilled in modern mobile and server-side coding and design practices, such as MVVM, MVP, VIPER, SOLID principles, and TDD 

• Advanced understanding of cross-platform technology usage in mobile App development like React Native, Web-views, flutter etc. 

• Practical experience with Agile methodologies, analytics, A/B testing, and GIT Flow. 

• Deep understanding of app development challenges and solutions 

• Expert-level knowledge of testing methodologies, tools, and best practices 

• Proven track record of optimizing applications for better performance  

• Strong understanding of security and accessibility standards  

• Demonstrates strong research skills and sound decision-making on complex projects  

• Equally effective working independently or collaboratively within a team 

• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.  
• Bachelor's degree in Computer Science, Engineering, or a related field. 

It's Great if you have: 

• Experience in multiple platforms including iOS, Android, Web, and API services 
• Have worked on an App or Internet company that is at scale with large numbers of users and transactions per second 
• Have experience in a data driven company with experience analyzing and working with Big Data 
• Lead teams and greenfield projects solving large system problems 
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data 

This position is based in Bangkok, Thailand (Relocation Provided)

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth.

For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Openmind: 

OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  

Role Summary and Impact:
3 best things about the job:

1. Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
2. Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
3. Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external

In this role, your goals will be: 
In three months:

• Begun to develop relationships with the key day-to-day team, client and media partner contacts
• Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
• Have a clear understanding of the day-to-day implementation and reporting tools utilized by the team

In six months:

• Motivated and inspired the team to produce a high quality work
• A thorough understanding of the client’s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders
• Become familiar with the Mindshare Adaptive Marketing Framework, and applied it to client briefs
• Been involved with annual negotiations to maximize client investment

In 12 months:

• Ensured that your client servicing is best in class
• Trained and mentored junior team members
• Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment
• Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.

What you’ll bring:

• Developing innovative and effective digital communication solutions in response to client briefs
• Ensuring creativity, accuracy and timely output across the portfolio.
• You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
• Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.

Skills and Experience 
Minimum qualifications:

• Under graduate degree in communication or media or business management (Post-graduate/masters preferred)
• At least 5 years in media planning experience or related field required
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning
• Familiar with the timelines, processes and needs of the implementation of all mediaKnowledgeable about new approaches to and developments in tactical planning
• Demonstrated critical thinking and problem solving
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Ability to make decisions and use critical thinking
• Knowledge and use of various research systems

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Mindshare: A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

In three months:

• Build a solid understanding of the client’s business and develop strong working relationships with key client contacts.
• Demonstrate effective collaboration with internal teams and external partners.
• Translate client objectives and business data into actionable media strategies and plans.
• Manage tasks efficiently and meet project timelines.

In six months:

• Establish trust and reliability with clients and internal teams through consistent delivery and proactive communication.
• Take ownership of day-to-day campaign management, providing insightful recommendations with minimal supervision.
• Contribute to campaign briefs with strategic input supported by data and channel insights.
• Ensure media plans align with client goals, KPIs, and budget parameters.

In 12 months:

• Deliver high-quality campaigns that drive measurable business results.
• Contribute innovative ideas and explore new media solutions beyond traditional planning.
• Support the team in developing stronger digital and cross-channel capabilities.
• Play an active role in award-worthy campaign submissions.

Responsibilities of the role:

• Develop and manage media strategies, planning, and execution for assigned brands.
• Collaborate with cross-functional teams (strategy, investment, analytics, and digital specialists) to deliver integrated campaign plans.
• Set clear campaign objectives, KPIs, and measurement approaches.
• Track and analyze campaign performance to optimize media efficiency and effectiveness.
• Conduct competitive analysis and category reporting to inform planning recommendations.
• Identify opportunities for innovation, partnerships, and new product offerings.
• Maintain good relationships with media partners and negotiate effectively where required.
• Guide junior team members and support their development through coaching and feedback.
• Contribute to continuous improvement of agency processes and best practices.

Skills and Experience

• Bachelor’s degree in Communication, Marketing, or a related field (Master’s degree is a plus).
• Minimum of 5 years’ experience in media planning, or integrated communications.
• Strong understanding of media fundamentals across all platforms, especially digital.
• Proven ability to manage multiple stakeholders — clients, partners, and internal teams.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong communication, presentation, and organizational skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media:
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About EssenceMediacom: A Leading WPP Media Brand, EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.
2. Work with best in business media partners & teams.
3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:
In three months:

• A good understanding of the client’s business and develop a great working relationship with key client contacts.
• Demonstrate good collaboration with various divisions and teams across markets.
• Craft overall advertising media objectives from business plans upon competitive analysis, marketing data, key learning and insights.
• Good time management skill and able to follow through on process and delivery timelines.

In six months:

• Established strong team and client relationships, receive great feedback from co-workers and key client contacts.
• Become the first port-of-call on day-to-day dealings and a trusted advisor to the client by properly justifying recommendations, demonstrate strong timeline management and deliver agreed outcomes.
• Worked on campaign briefs with minimal supervision, providing strategic recommendations with strong insights and channel tactics.

In 12 months:

• Built up team capabilities to develop more innovative media solutions, going beyond traditionally planned media and starting to instill a yearning in clients to expand into the digital space and look at how campaigns can be driven by content, social media marketing, programmatic digital, mobile, search, etc.
• Ensured implementation of campaigns that help drive revenue growth.
• Delivered good campaigns with strong business results worthy of awards submissions.

Responsibilities:

• Develop and build relationships with clients, be a trusted advisor on account requirements.
• Responsible for overall campaign strategy, planning, implementation and post-campaign reviews for your set of brands.
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs.
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies.
• Work with the team on competitive reporting and analysis.
• Propose and implement new planning approaches, ideas and product offerings.
• Support contractual discussions with key media vendors and trading commitments for the client.
• Keep a close ear to the ground on new opportunities to take to clients.
• Help guide and advise the wider team on best practices, innovation and work processes.
• Champion the growth and development of Agency services beyond media planning and buying.
• Work with internal specialist resources and group resources.
• Manage and develop your direct reports.

Skills and Experience

• Experience at least 8 years or more in media/marketing industry.
• Experience in working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources.
• Competence in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• A demonstrated depth of understanding of the industry, business, brands and consumers in client conversations.
• Strong communication and presentation skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media:
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About EssenceMediacom: A Leading WPP Media Brand, EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact 

3 best things about the job:

1. Integration: Most media agencies separate their divisions very clearly, if you are in digital you would not be involved in the offline team planning process, you will be learning about other media constantly, and be contributing to campaigns that cover every media channels.
2. Comprehensive training system: You will receive direct coaching from agency’s senior members and training across all communication disciplines.
3. Part of an overall marketing team: You will be fully involved in the marketing communication process through working closely with client’s media and marketing communications team.

Core responsibilities:

• Campaign creation, reporting and optimization.
• Proposing and implementing new ideas and product offerings.
• Client liaison and relationship development.
• Keeping a close ear to the ground on new opportunities to take to client.
• Helping advise the wider team on planning optimization.

Skills and Experience

• Minimum 1 year of experience in media planning within an agency. Fresh graduates with relevant internship experience are also welcome.
• Good understanding of all media channels.
• High level of understanding consumer research
• Excellent communication skills and experience working across large media budgets.
• Business proficiency in English

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact:

As a Growth Partner, you will be a strategic powerhouse, blending deep analytical expertise with visionary leadership. You will lead the charge in defining strategic direction, developing innovative, data-driven plans that significantly boost client ROI and accelerate agency growth. Your core mission will be to uncover hidden truths within complex data, translating them into boardroom-ready insights and compelling narratives that reshape how brands think about their business and drive new opportunities. You will serve as a senior expert, overseeing strategic initiatives across various teams and integrating cutting-edge technology and consumer data into our approach.

Key Responsibilities:
1. Strategic Vision & Leadership:

• Define and articulate the strategic vision for key clients and the agency, ensuring the delivery of high-quality, innovative, and creative media and business solutions.
• Lead the analytical development on multi-market pitches, sourcing and synthesizing data from a diverse range of conventional and unconventional sources.
• Drive the strategic "red thread" that anchors pitch narratives, connecting disparate data points into compelling stories that demonstrate deep market understanding and reveal opportunities competitors might miss.
• Challenge pitch teams with provocative insights and intelligent assumptions, clearly articulating reasoning and confidence levels when complete data is unavailable.

2. Client & Business Growth:

• Lead new business pitches, acting as a senior strategic advisor to key clients to foster retention, expansion, and long-term partnerships.
• Craft narratives that transform complex analyses into clear, actionable insights, easily understood and acted upon at the C-suite level.
• Support the wider marketing team and planning with thought leadership rooted in data-driven insights, helping to refine group and agency propositions.

3. Data & Insight Excellence:

• Pioneer creative approaches to combining disparate data sources, from consumer behavior and cultural trends to macroeconomic indicators, to unlock strategic advantages.
• Utilize analytics and consumer data to identify market trends, emerging opportunities, and competitive advantages.
• Build robust analytical frameworks that can be replicated across pitches while maintaining the flexibility to address unique client challenges.
• Partner closely with Choreograph and internal data teams to access and leverage WPP's full data ecosystem, including WPP Open capabilities.
• Identify gaps in our data partnerships and proactively source new data streams in anticipation of client and pitch needs.
• Develop methodologies for rapid insight generation to meet demanding pitch timelines.

4. Innovation & Best Practice:

• Drive the adoption and integration of WPP tools, non-WPP new media tools, and cutting-edge technologies (including AI) and best practices across the agency.
• Create scalable frameworks for insight development across the growth community.
• Maintain a dynamic repository of timeless insights, analytical approaches, and data sources for pitch teams, documenting and sharing breakthrough insights that have changed pitch outcomes.
• Anticipate future client needs by analyzing market trends and emerging data sources.

5. Cross-Functional Collaboration & Leadership:

• Brief and guide planning teams on analytical approaches and insight development, ensuring strategic alignment.
• Partner with agency brand strategic leadership to ensure insights effectively inform creative and media strategies.
• Work closely with product teams to understand platform capabilities and how they enhance our analytical offerings.
• Build productive relationships across WPP operating companies to access diverse data and insights, fostering a collaborative ecosystem.Proven ability to work effectively with all teams and senior stakeholders, influencing outcomes without direct authority.

Skills and Experience

• Experience: A minimum of 10 years of relevant professional experience is required in strategic planning within a media, digital, or growth-focused agency environment, with a proven track record as a seasoned analyst and strategist. We welcome qualified candidates from diverse backgrounds. Prior experience with WPP proprietary internal network tools is not required, as comprehensive training will be provided.
• Analytical Prowess: Exceptional proficiency in analyzing audience data, performance analytics, market research, and complex quantitative and qualitative data to derive actionable insights and uncover hidden truths. Ability to make intelligent assumptions and projections when complete data is unavailable.
• Strategic & Critical Thinking: Demonstrated ability to define strategic direction, challenge conventional thinking, anticipate future client needs, and translate complex data into clear, actionable C-suite insights.
• Communication & Storytelling: Exceptional storytelling, presentation, and negotiation skills, capable of crafting compelling narratives and selling sophisticated strategies to C-suite clients and internal stakeholders.
• Leadership & Collaboration: Proven ability to lead, mentor, and inspire teams, work effectively with senior stakeholders, and foster cross-functional collaboration across diverse internal and external groups (WPP OCs, data teams, creative/media teams).
• Technical Savvy: Familiarity with industry media tools (e.g. Nielsen), new media tools, AI applications, and various data ecosystems relevant to media and marketing.

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Reporting of the role

This role reports to: E-Commerce Manager

Role Summary and Impact:

3 best things about the job:

• WPP Ecommerce is the most fast growing team in the past two years, from both team scale and revenue point of view

• WPP Ecommerce team has the unique business model to deliver cross platform service.

• Young and like-minded colleagues who are rich in Ecommerce experience, which provide you an open environment to learn.

Measures of success –

In three months:

• Gotten an understanding of the agency portfolio of clients.

In six months:

• Started to build relationships with the key decision makers within the client and agency organizations

In 12 months:

• Been able to independently propose Ecommerce overall strategy to meet clients’ requirements

Responsibilities of the role:

• Customize Ecommerce marketing strategy for client across Ecommerce platform

• Bridge to integrate client’s Ecommerce strategy into their marketing portfolios that enable the clients to expand their business online

• Analyse competitor’s market strategy, promotion and operation according to market trend and data to optimize the Ecommerce campaign.

• Coordinate and manage Ecommerce vendors

Skills and Experience 

• 1 year experience or 3-5 years experience in Ecommerce in brand company

• Deep knowledge and experience in the operation of Ecommerce platforms

• Good communication and team management skills

• Professional English presentation and proposal writing is a plus

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Wavemaker : A Leading WPP Media Brand

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

• Develop and execute e-commerce and search marketing strategies to support business goals, including driving revenue, customer acquisition, and retention.
• Manage day-to-day operations of digital media performance campaigns, including paid search, PMax, onsite media, shopping ads, and affiliate marketing.
• Use data and performance insights to optimize campaigns, improve ROI, and achieve KPIs such as CTR, conversion rate, and ROAS.
• Work closely with cross-functional teams (marketing, product, sales) to ensure alignment and support overall business objectives.
• Stay updated on industry trends, best practices, and new tools in e-commerce and search marketing, and recommend opportunities for improvement.
• Manage relationships with external partners, vendors, and agencies to support campaign execution, optimization, and performance tracking.
• Provide guidance and support to team members to ensure smooth execution and continuous improvement.

Skills and Experience

• 5–7 years of experience in digital marketing, with solid experience in e-commerce and search engine marketing.
• Demonstrated ability to plan and execute digital media strategies that deliver measurable results.
• Strong analytical skills and experience with tools such as Google Analytics, Adobe Analytics, or similar platforms.
• Hands-on experience managing digital media campaigns across multiple platforms.
• Strong communication, teamwork, and organizational skills.
• Ability to work in a fast-paced environment and handle multiple projects at the same time.

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Please read our Privacy Notice for more information on how we process the information you provide.

ROLE PURPOSE AND DESCRIPTION