The Opportunity

This is not a customer‑facing Product role. This position sits within Agoda’s Tax team under the broader Finance organization, focusing on internal finance and tax platforms that enable compliance, automation, and scalable operations.

As a Finance Systems Product Manager / Senior Specialist (Tax Technology), you will play a critical role in the design, implementation, and ongoing operation of Agoda’s tax technology stack, with a strong focus on indirect tax engines and compliance enablement.

Based in Bangkok with Agoda Services Co. Ltd, this role reports to the Tax Data & Technology Associate Director and is part of a Tax organization that is rapidly expanding to support the evolving global tax landscape for digital services. While the role applies product‑management principles (such as requirements definition, solution design, and lifecycle ownership), it is not part of Agoda’s core Product organization. Instead, you will act as a hands‑on tax systems and solutions partner, working closely with Finance, Accounting, Product, Engineering, Legal, and senior stakeholders, as well as sister brands and our US parent company.

This is a systems‑first, highly practical role at the intersection of tax, data, and technology. You will translate complex tax requirements into scalable system logic, contributing directly to Agoda’s compliance, automation, and risk‑mitigation agenda in a fast‑growing, platform‑driven environment.

As Agoda continues to evolve, the scope of this role may expand. You will be expected to adapt, grow, and take on new responsibilities as the organization and regulatory landscape change.

Key Responsibilities

Tax Systems Design & Implementation

• Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on indirect tax engines and tax services
• Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms
• Own and support ERP tax configuration and maintenance, including tax codes and related setup
• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems
• Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support

Indirect Tax Compliance Enablement

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions
• Embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates
• Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness

Tax Data, Controls & Governance

• Support the definition and maintenance of tax‑relevant data models, ensuring accuracy, consistency, and usability across systems
• Work with Tax, Finance, and Technology teams to design and test automated tax controls embedded within systems and processes
• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks

Cross‑Functional Collaboration

• Act as a Tax Technology Subject Matter Expert (SME) within the Finance function
• Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against
• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements

Continuous Improvement & Change

• Identify opportunities to standardize, automate, and simplify tax processes through improved system design and usage
• Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions
• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem

Qualifications & Skills

• 6+ years of experience in tax technology, tax systems, or tax transformation projects within a multinational or digital business
• Degree in Accounting, Tax, Finance, Information Systems, Computer Science, or a related field; professional tax or accounting qualification is a plus
• Proven experience translating indirect tax requirements into system logic, tax determination rules, and configurations
• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution
• Familiarity with automation and data analytics tools (e.g. Alteryx, Power BI, or similar)
• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations
• Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams
• Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders
• Experience working in agile or iterative delivery environments is a plus
• Able to operate effectively in a fast‑changing environment, with the flexibility to grow as the role evolves

#Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

The Opportunity:  

As a Manager, Tax Technology, you will play a critical role in the design, implementation, and ongoing maintenance of Agoda's tax systems, with a strong focus on indirect tax engines and compliance enablement.  Based in Bangkok with Agoda Services Co. Ltd, this role will report to the Tax Data & Technology Associate Director and sit within a broader Tax team that is rapidly expanding in response to the evolving global tax landscape for digital services. While embedded within the Tax and Finance organization, you will work closely with Product, Technology, Supply, Legal, and Senior Leadership teams, as well as collaborate with sister brand companies and our US parent company. 

This is a systems‑first, hands‑on role at the intersection of tax, data, and technology. You will design and operationalize tax logic, tax classification, and tax determination within Agoda's tax systems, translating complex tax requirements into scalable solutions that integrate seamlessly with billing platforms, ERP, and compliance tools.  The role offers a unique opportunity to influence how tax technology is designed and operated in a high‑growth, platform‑driven environment, while contributing directly to Agoda’s long‑term compliance, automation, and risk‑mitigation strategy. 

As Agoda continues to evolve, the scope of this role may expand over time. You will be expected to adapt, grow, and take on new responsibilities as the organization and tax landscape change.    

Key Responsibilities 

Tax Systems Design & Implementation 

• Contribute to the design, implementation, and enhancement of tax and tax-related systems, with a primary focus on indirect tax engines and tax services. 

• Partner with Product/Engineering and Finance teams to define, test, and embed tax requirements into core platforms and systems. 

• Own and support ERP tax configuration and maintenance, including tax codes and related setup. 

• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems 

• Support tax technology projects end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support. 

Indirect Tax Compliance Enablement 

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions 

• Help embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and other local mandates as required. 

• Support the tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness. 

Tax Data, Controls & Governance 

• Support the definition and maintenance of tax‑relevant data models, ensuring data accuracy, consistency, and usability across systems. 

• Work with Tax, Finance, and Product/Tech to design and test automated controls within tax processes and systems. 

• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks. 

Cross‑Functional Collaboration 

• Act as a hands‑on tax technology partner to Finance, Accounting, Product, and Engineering teams. 

• Translate tax requirements into clear functional specifications and system logic that technology teams can build against. 

• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements. 

Continuous Improvement & Change 

• Identify opportunities to standardize, automate, and simplify tax processes through improved use of systems. 

• Stay informed on indirect tax regulatory changes and assess their impact on existing tax technology solutions. 

• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem. 

Qualifications & Skills Required 

• 6+ years of experience in tax technology, tax systems or tax transformation projects within a multinational or digital environment. 

• Degree in Accounting, Tax Economics/Law, Finance, Information Systems, Computer Science, or related field; professional tax or accounting qualification is a plus. 

• Proven experience translating indirect tax requirements into tax determination logic and system configurations. 

• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution. 

• Familiarity with automation tools and data analytics platforms (e.g., Alteryx, PowerBI, etc) 

• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations. 

• Comfortable working cross‑functionally with Product, Engineering, Finance, and Tax to deliver scalable, compliance‑first solutions. 

• Clear, structured communicator with strong documentation skills, able to explain tax engine logic and system behavior to non‑technical stakeholders. 

• Experience working in agile or iterative delivery environments is a plus. 

• Able to adapt and operate effectively in a fast-changing environment, with scope to grow as the role evolves. 

 #Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

A senior full stack developer is responsible for designing and developing end-to-end applications in alignment with IT architecture standards. This role focuses on delivering high-quality, efficient code across both frontend and backend, while following SDLC practices and regulatory requirements.

The developer will maintain and enhance existing systems, troubleshoot issues as 3rd tier support, and stay up to date with evolving technologies to ensure scalable, reliable, and efficient banking solutions.

What You’ll Do

• Technical analysis and application design aligned with standard in IT Blueprint
• Adopt and apply proper technology in development
• Develop with proper programming language
• Support on technology related information required for developing 
• Keep on updated IT application technology to be able to adopt properly
• Apply application development with SDLC methodology and comply with regulation 
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code with qualify embedded
• Trouble shooting and fixing on the related problem solving to ensure the smooth and efficient banking service/operation as 3rd tier support

What We’re Looking For

• 8+ years experience in software development
• 3+ years strong experience in Java, Spring boot, PostgreSQL and Restful.
• 2+ years strong experience in ReactJS, Typescript
• 3+ years experienced in Scrum Agile methodologies
• Understand on related software design diagram such as UML, ER, etc 
• Experienced in Microservices architecture. 
• Experienced in extreme programming, TDD, pair programming
• Experienced in any public cloud such as Azure, AWS and GCP
• Experienced in Container and Docker Compose is a plus
• Experienced in Deployment and Devops is a plus
• Can communicate with both English and Thai language 

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

A Senior Backend Engineer is responsible for designing and developing scalable backend systems in alignment with enterprise architecture and IT standards. The role focuses on delivering high-quality Java-based applications, following SDLC and banking compliance requirements, while continuously adopting modern technologies, including AI/ML frameworks.

The engineer will enhance and maintain existing systems, troubleshoot production issues as 3rd tier support, and collaborate closely with cross-functional teams—particularly AI/ML teams—to integrate advanced capabilities such as conversational AI into backend services. Strong emphasis is placed on code quality, system reliability, and continuous technology improvement.

What You’ll Do

• Technical analysis and application design aligned with standards in IT Blueprint.
• Adopt and apply proper technology in development, including emerging AI frameworks. 
• Develop with proper programming language (Java, etc.) and ensure high-quality code.
• Support technology-related information required for development.
• Keep updated on IT application technology to be able to adopt properly, especially in AI/ML domains.
• Apply application development with SDLC methodology and comply with banking regulations.
• Identify areas for modification in existing programs and subsequently develop these modifications.
• Write and implement efficient code with quality embedded.
• Troubleshoot and fix related problems to ensure smooth and efficient banking service/operation as 3rd tier support. 
• Collaborate with AI/ML teams to integrate conversational AI capabilities into backend banking services.

What We’re Looking For

• 8+ years experience in software development, with a focus on backend systems.
• 3+ years strong experience in Java, Spring Boot, PostgreSQL, and RESTful APIs.
• 3+ years experienced in Scrum/Agile methodologies. 
• Understand related software design diagrams such as UML, ER, etc.
• Experienced in Microservices architecture.
• Experienced in extreme programming, TDD, pair programming.
• Experienced in any public cloud such as Azure, AWS, or GCP.
• Experienced in Container and Docker Compose is a plus.
• Experienced in Deployment and DevOps is a plus.
• Proficient in Thai and English at intermediate level or above, sufficient for technical discussions, meetings, and written documentation
• Can work at the office at least 4 days a week (Mon-Thu)

Preferred Qualifications

• Experience with Java-based AI frameworks such as Spring AI, LangChain4j, or Semantic Kernel.
• Knowledge of prompt engineering and designing prompts for financial/banking contexts.
• Proven interest in AI technologies and their application in financial services (e.g. conversational banking, intelligent assistants).
• Experience integrating LLM APIs (OpenAI, etc.) with secure and compliant backend systems. 

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specialising in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organisations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

A Tech Lead (Full Stack) is responsible for leading the design and development of full-stack applications in alignment with IT architecture standards. This role focuses on delivering high-quality, scalable solutions while ensuring compliance with SDLC processes and regulatory requirements.

What You’ll Do

• Technical analyst and application design aligned with standard IT blueprint
• Adopt and apply proper technology in development 
• Develop with proper programming language
• Support in technology related information required for developing 
• Keep updated IT application technology to be able to adopt properly
• Apply application development with DLC methodology and comply with regulations 
• Prepare readiness of application systems for business continuity management
• Identifying areas of medication in existing programs and subsequently developing these modifications 
• Writing and implementing efficient code with qualified embedded
• Working closely with other developers, UX designers, business and system analysts 
• Help in team leading in case the leader is absent • Support in code review and standard review related activities 
• Trouble shooting in fixing on the related program solving to ensure the smooth and efficient banking service/operation as 3rd tier support 

What We’re Looking For

• 10+ years of experience in software development
• 3+ years of strong experience in Java, Spring boot, PostgresSQL, and RESTful
• 3+ years of strong experience in ReactJS, TypeScript
• 5+ years of experience in Scrum Agile methodologies 
• Understanding related software design diagrams such as UML, ER, etc.
• Experience in managing a software development team
• Experience with Microservice architecture
• Experience with any public cloud such as Azure, AWS, GCP 
• Experience with Container and Docker Compose is a plus
• Experience in Deployment and DevOps is a plus
• Strong leadership presence
• Able to work in a high-pressure and politically complex environment
• Excellent stakeholder management skills
• Very strong English communication skills (both spoken and written)

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1

#LI-Hybrid

Get to Know Our Team – Security & Resilience at Agoda

At Agoda, our Security & Resilience Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations—alongside business resilience capabilities including Business Continuity Management (BCM), Disaster Recovery (DR), and Crisis Management.

Our mission is to ensure Agoda can prevent, withstand, and recover from disruptions, whether cyber, operational, or external, while protecting our people, customers, and business.

As the security and resilience landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on.

The Opportunity

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist to join our team.

In this role, you will collaborate closely with internal stakeholders to manage Information Security, Compliance, and Resilience risks. You’ll contribute across multiple areas including risk management, business continuity, disaster recovery, and broader GRC initiatives.

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player.

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok.

In This Role, You Will:

• Apply strong knowledge of Risk Management, GRC functions, IT General Controls (ITGC), and industry frameworks (e.g., NIST CSF, PCI DSS, and other leading standards)
• Contribute to Business Continuity Planning (BCP), Disaster Recovery (DR), and Crisis Management programs, ensuring alignment with business and regulatory requirements
• Support Business Impact Analyses (BIAs) and help map critical functions, systems, and dependencies
• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations
• Deliver high-quality work in a dynamic environment with minimal supervision
• Partner with internal teams to enhance and mature security and resilience controls
• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline
• Proactively identify gaps and recommend improvements through strong written and verbal communication

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience
• At least 2–4 years of experience in a technology role, preferably within a security or resilience environment
• Strong understanding of international Information Security standards and frameworks
• Familiarity with BCM, DR, or Crisis Management concepts is a plus
• Ability to manage multiple projects and balance competing priorities
• Comfort analyzing operational and technical data under tight deadlines
• Independent, self-driven mindset with strong problem-solving skills
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Strong project management capabilities

It’s Great If You Have…

• Experience leading global projects across multiple regions
• Demonstrated strengths in:
  • Attention to Detail – thorough and conscientious in execution
  • Stakeholder Management – ability to work effectively with clients and leadership
  • Oral Communication – clearly conveys complex information
  • Problem Solving – identifies issues and determines accurate, relevant solutions
• Professional certifications such as CISA, CRISC, CISSP, or other relevant credentials

If you’re ready to help shape and strengthen both security and resilience in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you.

Get to know our team  

Are you passionate about driving change, optimizing processes, and building something impactful from the ground up? The Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:  

• Partnering with finance and accounting teams to identify and unlock process improvement opportunities  

• Leading and executing process improvement initiatives across the organization  

• Fostering a culture of continuous improvement and operational excellence  

• Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows  

• Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes 

The Opportunity 

The Finance Process and Transformation Manager will create and lead process transformation initiatives across Finance Operations, with a strong focus on R2R, O2C, and P2P. This role is responsible for establishing process management discipline, performance metrics, continuous improvement frameworks, and leveraging Lean Six Sigma and digital tools (AI, RPA, BI) to drive sustainable efficiency, scalability, and quality improvements. 

In This Role, You Will: 

• Lead end to end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership  

• Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities

• Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits. 

• Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps. 

• Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement. 

• Collaborate with FinTech / system teams on the design and implementation of digital solutions. 

• Ensure new processes are fully deployed, adopted, and embedded into BAU operations. 

• Design and implement Business Process Management (BPM) standards, including: 

• Process inventories 

• Process documentation (L3/L4) 

• Ownership and governance models 

• Establish process performance metrics for Finance Operations, including: 

• Identifying relevant efficiency, quality, and control KPIs 

• Designing measurement approaches where data is not readily available 

• Working with stakeholders to enable data collection and monitoring 

• Build internal capability and foster continuous improvement culture in the organization by: 

• Conducting Lean Six Sigma training 

• Coaching teams on structured problem-solving and CI tools 

What You’ll Need to Succeed: 

• Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related discipline. 

• 5–8+ years of experience in Finance transformation, process improvement consulting, or inhouse Finance Operations Excellence. 

• Strong hands on experience driving transformation across R2R, O2C, and P2P.on experience driving transformation across  

• Experience defining and operationalizing process performance metrics and measurement frameworks. 

• Experience in driving continuous improvement culture in an organization. 

• Lean Six Sigma Green Belt (minimum); Black Belt strongly preferred. 

• Comfortable delivering White Belt and Yellow Belt training. 

• Familiarity with process mining, task mining, or similar productivity / analytics tools. 

• Proven knowledge of Business Process Management, including building process inventories from scratch 

• Strong stakeholder management and communication skills with senior management across organization (not limited to just Finance). 

• Analytical, data driven, and structured problem solver

• Experience in ecommerce, travel, or technology driven industries is highly preferred. commerce, travel, or technology driven industries 

#LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

Get to Know Our Team – Security at Agoda 

At Agoda, our Security Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations across the company—ensuring there are no breaches or vulnerabilities that could impact our business or our people. 

As the security landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on. 

The Opportunity 

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist professional to join our team. 

In this role, you will collaborate closely with internal stakeholders to manage Information Security and Compliance risks. You’ll contribute across multiple areas including IT SOX compliance, risk management, and broader GRC initiatives. 

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player. 

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok. 

In This Role, You Will: 

• Apply strong knowledge of Risk Management, GRC functions, IT SOX Compliance, IT General Controls (ITGC) and industry frameworks (e.g., NIST CSF, PCI DSS and other leading standards). 

• Support and manage IT SOX compliance activities, including control design, testing, documentation, and remediation tracking. 

• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations. 

• Deliver high-quality work in a dynamic environment with minimal supervision. 

• Partner with internal teams to enhance and mature security controls. 

• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline. 

• Proactively identify gaps and recommend improvements through strong written and verbal communication. 

What You’ll Need to Succeed: 

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience. 

• At least 2-4 years of experience in a technology role, preferably within a security environment. 

• Strong understanding of international Information Security standards and frameworks. 

• Ability to manage multiple projects and balance competing priorities. 

• Comfort analyzing operational and technical data under tight deadlines. 

• Independent, self-driven mindset with strong problem-solving skills. 

• Excellent communication and presentation skills, with the ability to explain complex concepts clearly. 

• Strong project management capabilities. 

It’s great if you have… 

• Experience leading global projects across multiple regions. 

• Demonstrated strengths in: 

• Attention to Detail- Is thorough when performing work and conscientious about attending to detail. 

• Stakeholder management- Works with clients and leadership. 

• Oral Communication- Expresses information to individuals or groups effectively. 

• Problem Solving- Identifies problems; determines accuracy and relevance of information. 

• Professional security certifications such as CISA, CRISC, CISSP, or other relevant Information Security credentials. 

If you’re ready to help shape and strengthen security in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you. 

Get to Know our Team

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. 

The FinTech Legal team is a growing group of eight specialist lawyers supporting an ambitious B2C payments initiative. We provide end-to-end legal support across product design, commercial structuring, and operational rollout, working closely with the Regulatory & Licensing sub-team. This role is ideal for candidates who enjoy high-impact, hands-on work in an entrepreneurial environment, and who can balance innovative product advice with regulatory and compliance rigor. 

The Opportunity

We are seeking a seasoned Senior Counsel, FinTech & Payments to join our team and lead legal efforts for a strategic payments product. You will advise on product development, commercial arrangements, regulatory compliance, and operational risk—partnering with product, engineering, compliance, and external advisers to bring new payment experiences to market across jurisdictions. 

This pivotal role involves navigating the complex landscape of both regulated and non-regulated FinTech and Payment activities and offers a unique opportunity to immerse yourself in the dynamic and fast-changing FinTech industry, based in the vibrant city of Bangkok or Singapore, and contribute to Agoda’s growth and success. 

*Relocation package is provided for successful candidate who isn’t based in Bangkok already

**No full-remote option available 

In this Role, you’ll get to

Contribute to role focus and impact:

• This role is dedicated to a single, high-priority product — you will be fully embedded in the project and accountable for its legal delivery. 

• Early-stage opportunity — you will witness product ideas move from exploration to execution and will have clear opportunities to influence product decisions and strategy. 

• Regional, B2C focus — heavy localization requirements will deepen your understanding of APAC market dynamics and the regulatory philosophies of local authorities. 

• Visible outcomes — you may see the product launched and widely marketed during your tenure, creating a notable, resume-enhancing achievement. 

Experience supportive team and leadership:

• Join a collaborative, high-calibre team with experience across Europe and Southeast Asia; the group combines professional rigor with a supportive, collegial culture. 

• Work closely with Jonathan Tay, Principal Counsel & Lead Product Legal, who brings extensive in-house experience and the perspective of a former tech founder. 

Learning and working in collaborative environment 

• Intensive onboarding and development — the role offers structured, hands-on training and a steep learning curve. 

• High pace and commitment — expect demanding work during the project’s critical phases; we seek candidates ready to invest in rapid growth. 

• Commitment to balance — we actively work toward a sustainable 40-hour work week as the project matures and support personal development and wellbeing.  

What you’ll Need to Succeed

• At least 5 years PQE in private practice or in-house experience 

• Hungry to learn — actively seeks new knowledge and adapts quickly. 

• Curious and confident to ask questions — clarifies assumptions and probes for missing information. 

• Disciplined and sensible — manages stakeholders effectively, provides constructive pushback, and escalates appropriately when needed. 

• Organized — strong task, time, and project management skills; maintains clear, concise documentation. 

• Practical common sense — applies sound judgment to balance legal risk with commercial needs. 

It’s Great if you Have

• Experience in payments or banking & finance. 

• Experience in a B2C technology company. 

• Experience in a regulated industry. 

• Training and experience in M&A work. 

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