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Axogen is committed to building and maintaining a strong and gratifying company culture that fosters professional growth. Our hands-on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one!
Axogen is an equal opportunity employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status.
Why you’ll love working at Axogen:
Axogen Mission and Business Purpose
Our business purpose is to restore health and improve quality of life by making restoration of peripheral nerve function an expected standard of care. We aim to lead the markets we serve by always requiring the solutions we offer patients and caregivers provide an improved benefit-to-risk profile as compared to existing standards of care. To ensure we deliver improved benefit-to-risk solutions, we will guide and expect the market and design requirement specifications underlying our engineering, business development, and clinical research activities, objectively target advancements in standards of care.
Job Summary of the Clinical Study Manager
The Clinical Study Manager (CSM) is accountable for the end‑to‑end operational leadership of an Axogen‑sponsored randomized controlled trial (RCT) and other complex prospective clinical studies conducted in highly regulated environments, including biologics, combination products, and medical devices. This role is intended for a highly experienced clinical operations professional who can independently own study execution, serve as the operational authority for an assigned trial, and act as a role model for CRAs, vendors, and cross‑functional partners. The CSM is responsible for ensuring exceptional execution quality, data integrity, and inspection readiness while maintaining the highest standards of ethics and Good Clinical Practice (GCP).
Requirements of the Clinical Study Manager
Responsibilities of the Clinical Study Manager
The specific duties of the Clinical Study Manager include but are not limited to:
Clinical Operations Leadership
Study Planning & Execution
Quality, Compliance, and Inspection Readiness
Vendor & Site Oversight
Team Leadership & Mentorship
Location
111 West Oak Ave., Tampa, FL 33602
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Benefits/Compensation
This position is eligible for an annual bonus.
Benefits offered for this position include Health, Dental, Vision, Matching 401K, Paid Time Off, 9 Paid Holidays + 3 Floating Holidays, Dependent Care Flexible Spending Accounts, Medical Flexible Spending Accounts, Tuition Reimbursement, Paid Parental Leave, Paid Caregiver Leave, Basic Life Insurance, Supplemental Life Insurance, Employee Stock Purchase Plan, and Disability Insurance, as described in more detail in summary plan descriptions.
Axogen follows healthcare system guidelines with respect to credentialing, vaccinations and other employment/compliance related requirements, as well as CDC guidance. Axogen reserves the right to amend its policies from time to time in its sole discretion.
Ready to apply?
Apply to Axogen
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BILINGUAL HEALTH EDUCATOR
JOB SUMMARY:
We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness.
Snow Companies' business is centered around the patient journey, and the Health Educator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.
Health Educator will report directly to the Team Lead.
PATIENT PRIVACY:
The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to:
· Snow Policies and Procedures
· Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting
· Adverse Event (AE) Reporting
· The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations
· Privacy and Data Security
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
As a Health Educator, in addition to all the essential functions and duties below, individuals should present with relevant experience, bring ideas forth proactively, show the capacity to work independently, prioritize effectively, complete project work openly and proactively, and work collaboratively with team members.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to:
· Successfully listen to callers on the educational support line
· Closely follow written scripts, FAQs, and resource documents
· Understand patient privacy laws (HIPAA)
· Maintain disease knowledge and sensitivity
· Collaborate to keep other departments informed of call totals and issues that arise
· Participate in ongoing training and monitoring
· Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public
· Fluency in a foreign language is a plus but not required.
· Demonstrate organizational skills
· Able to multitask in a high-pressure environment
· Anticipate hurdles and overcome them quickly and efficiently
· Collaborate with people in other departments when appropriate
· Demonstrate the willingness/ability to step into other roles as needed to drive the success of the company
· Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function
· Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations
· This position may include up to 10% in travel to
The Health Educator may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.
KNOWLEDGE, SKILLS AND ABILITIES:
· Verbal and written communication skills
· Data management and problem-solving skills
· Organization
· Collaboration
· Critical Thinking
· Adaptability
· Attention to Detail
· Time Management
· Leadership
· Word-processing (Word)
· Spreadsheets (Excel)
· Presentation software (Power Point)
· Email (Outlook)
· Internet and World Wide Web
EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS:
· Bachelor’s degree from a four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience preferred.
· Medical background preferred.
· Basic computer skills, including database data entry and previous experience with patient communication a must.
· Experience and demonstrated understanding of call center operation and troubleshooting.
· Working knowledge of MS Office.
· Fluency in Spanish is highly desired.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.
WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
This is a fully remote position.
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Ready to apply?
Apply to Omnicom Health
Share this job
BILINGUAL HEALTH EDUCATOR
JOB SUMMARY:
We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness.
Snow Companies' business is centered around the patient journey, and the Health Educator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.
Health Educator will report directly to the Team Lead.
PATIENT PRIVACY:
The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to:
· Snow Policies and Procedures
· Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting
· Adverse Event (AE) Reporting
· The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations
· Privacy and Data Security
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
As a Health Educator, in addition to all the essential functions and duties below, individuals should present with relevant experience, bring ideas forth proactively, show the capacity to work independently, prioritize effectively, complete project work openly and proactively, and work collaboratively with team members.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to:
· Successfully listen to callers on the educational support line
· Closely follow written scripts, FAQs, and resource documents
· Understand patient privacy laws (HIPAA)
· Maintain disease knowledge and sensitivity
· Collaborate to keep other departments informed of call totals and issues that arise
· Participate in ongoing training and monitoring
· Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public
· Fluency in a foreign language is a plus but not required.
· Demonstrate organizational skills
· Able to multitask in a high-pressure environment
· Anticipate hurdles and overcome them quickly and efficiently
· Collaborate with people in other departments when appropriate
· Demonstrate the willingness/ability to step into other roles as needed to drive the success of the company
· Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function
· Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations
· This position may include up to 10% in travel to
The Health Educator may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.
KNOWLEDGE, SKILLS AND ABILITIES:
· Verbal and written communication skills
· Data management and problem-solving skills
· Organization
· Collaboration
· Critical Thinking
· Adaptability
· Attention to Detail
· Time Management
· Leadership
· Word-processing (Word)
· Spreadsheets (Excel)
· Presentation software (Power Point)
· Email (Outlook)
· Internet and World Wide Web
EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS:
· Bachelor’s degree from a four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience preferred.
· Medical background preferred.
· Basic computer skills, including database data entry and previous experience with patient communication a must.
· Experience and demonstrated understanding of call center operation and troubleshooting.
· Working knowledge of MS Office.
· Fluency in Spanish is highly desired.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.
WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
This is a fully remote position.
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Ready to apply?
Apply to Snow Companies
Share this job
About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
The Clinical Research Coordinator’s primary responsibilities are to utilize Good Clinical Practices (GCP)s in the process of screening, enrolling and closely monitoring clinical research study subjects while ensuring protocol and regulatory compliance. The CRC III is responsible for the most pivotal and complex protocols and study designs being conducted at Care Access Research sites.
The expected salary range for this role is $65,000 - $95,000 USD per year for full time team members.
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
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