How You'll Make An Impact

• Patient Coordination 
  • Prioritize activities with specific regard to protocol timelines  
  • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.  
  • Maintain effective relationships with study participants and other care Access Research personnel.  
  • Balances protocol needs with patient experience; proactively addresses concerns. 
  • Monitors quality metrics; prevents deviations; resolves queries quickly. 
  • Interact in a positive, professional manner with patients, .representatives, investigators and Care Access Research personnel and management.  
  • Coordinate and attend pre-study site visits, site initiation visits, and monitor visits with clinical staff and Sponsor/CRO representatives.  
  • Mentors CRC I peers; provides onboarding and day‑to‑day guidance. 
  • Identify adverse events (AEs) and Serious Adverse Events (SAEs) and promptly notify Principal Investigator and Sponsor (where appropriate)  
  • Moderate complexity; mixed visit types, active IP and AE/SAE workflows. 
  • Can operate as solo CRC onsite. 
  • Prescreen study candidates   
  • Obtain informed consent per Care Access Research SOP .  
  • Complete visit procedures in accordance with protocol.  
  • Complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.  
  • Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion.  
  • Discuss study medication, required procedures, eligibility criteria and impact on office flow with Investigator and site staff.  

• Documentation 
  • Record data legibly and enter in real time on paper or e-source documents   
  • Accurately record study medication inventory, medication dispensation, and patient compliance.  
  • Resolve data management queries and correct source data within sponsor provided timelines  
  • Assist regulatory personnel with completion and filing of regulatory documents.  
  • Assist in the creation and review of source documents.  

• Patient Recruitment 
  • Assist with planning and creation of appropriate recruitment materials.  
  • Assist in development of recruitment plan and obtain listing of potential candidates to contact from subject database.  
  • Actively work with recruitment team in calling and recruiting subjects   

• Review and assess protocol (including amendments) for clarity, logistical feasibility 
• Ensure that all training and study requirements are met prior to trial conduct.  
• Communicate clearly verbally and in writing.  
• Anticipates needs; proposes solutions; manages change effectively. 
• Attend Investigator meetings as required.   
• Owns studies; prioritizes competing demands; mentors CRC I. 
• Ensure adequate supplies have arrived on site for protocol initiation (lab kits, study medication, specialized equipment, IVRS/EDC access and passwords)  

The Expertise Required

• Ability to understand and follow institutional SOPs.  
• Excellent working knowledge of medical and research terminology  
• Excellent working knowledge of federal regulations, good clinical practices (GCP)  
• Operates independently for most study activities; escalates complex issues as needed. 
• Ability to communicate and work effectively with a diverse team of professionals.  
• Strong organizational, prioritization and leadership skills and capabilities with a strong attention to detail  
• Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.  
• Critical thinker and problem solver  
• Friendly, outgoing personality; maintain a positive attitude under pressure.  
• High level of self-motivation and energy  
• Excellent professional writing and communication skills  
• Manages stakeholder communications; facilitates visits and meetings. 
• Ability to work independently in a fast-paced environment with minimal supervision.  

This role entails collaboration with multiple teams, including but not limited to Fleet, People & Human Resource, Integrated and Decentralized Clinical teams, etc. 

• Field Operations & Events Support:  Provide crucial support to our decentralized operations, events, and Clinical Studies through effective field operations and event coordination. 
• Supply Management:  Handle, transport, and manage various supplies, including operational, clinical, and fleet-based items, both at internal facilities and decentralized events. 
• Inventory Handling: Load, unload, and manage inventory, including oversized, bulky, and heavy items, ensuring proper handling and organization. 
• Technical Troubleshooting: Demonstrate mechanical or technical aptitude to troubleshoot basic vehicle issues, proactively resolving technical problems in a timely and creative manner.  
• Reporting and Asset Management: Compile and generate reports to effectively manage and account for various business assets, such as financials, equipment, inventory, and staff. 
• Vehicle Organization and Optimization: Take the initiative to organize vehicle interiors in a practical and consistent manner, enhancing usability and functionality. 
• Software Proficiency: Utilize Excel, web-based applications, and inventory management tools proficiently to support operational activities. 
• Flexible Work Availability:  Be available to work extended time periods on the road, including weekends and holidays, and stay in hotels as necessary for operational demands. 

• Licensure/Certification/Registration:  Current driver’s license with clean driving record required. 
• Ability to drive trucks over long distances for several days. 
• Ability to communicate verbally and in writing in a professional manner. 
• Experience working in Healthcare or Operations required. 
• Commercial Driver’s License (CDL), preferred. 
• Technical knowledge base including an operational understanding of equipment, tools, and basic assembly. 
• Mechanically or technically inclined to troubleshoot basic issues with vehicles with initiative to solve technical problems.
• Bilingual proficiency in English and Spanish preferred.
• Professional Truck driving experience without violations, preferred. 
• Over-the-Road (OTR) driving experience, preferred. 

Certifications/Licenses, Education, and Experience:

• High School Diploma/GED 

In this event-based role, you’ll: 

• Support participant care and event operations, including phlebotomy, specimen handling, and documentation (paper or electronic). 
• Help set up and manage clinical research events to ensure they run smoothly, safely, and compliantly. 
• Be part of a mobile, mission-driven team advancing the future of healthcare access. 

This is not your traditional part-time job. It is flexible, purpose-driven work that fits your schedule. You’ll opt into local events through our scheduling system and log actual hours worked after each one. Whether you want to pick up one event a month or several a week, you’ll be helping make clinical research more accessible for everyone. 

• Clinical & Participant Care: Perform venipuncture and capillary collections (as applicable) while maintaining aseptic technique and participant comfort. Handle and prepare biospecimens with care — labeling, processing, packaging, and transferring or shipping under proper chain-of-custody and temperature controls. Communicate clearly and promptly escalate any safety or quality concerns to onsite leadership. 
• Study Operations & Data Management: Accurately document all procedures and results in approved systems (e-source, logs, etc.) according to ALCOA-C++ and ensure regulatory compliance (GxP, HIPAA). Follow established SOPs to help keep each event audit-ready and compliant. 
• Participant Experience & Event Operations: Welcome participants and help guide them through event flow. Set up and break down event stations, prepare kits and supplies, and maintain a safe, organized, and professional workspace that reflects Care Access’ high standards. 
• Site & Administrative Support: Assist with light administrative and inventory tasks that keep the event running smoothly, from restocking supplies to supporting team coordination. 

• Clinical Expertise: Proficiency in venipuncture and specimen handling best practices, with strong attention to labeling, documentation, and chain-of-custody integrity. 
• Participant Care: Clear, compassionate communication skills and professionalism when engaging with participants and community partners. 
• Tech Readiness: Comfort using mobile apps and e-source tools for real-time logging and documentation. 
• Dependability & Adaptability: Reliable, punctual, and team-oriented — able to thrive in dynamic event environments and work independently under event-day guidance. 
• Mission Mindset (optional addition): Motivated by bringing clinical research to local communities and expanding access to the future of medicine. 

Certifications/Licenses, Education, and Experience

• Experience: Minimum of 1 year performing phlebotomy and specimen handling activities.  
• Active, unrestricted RN license in the state of practice.
• Active and unrestricted State Board of Nursing license in good standing 

• Patient Coordination 
  • Manages some of the sites most challenging therapeutic areas and study designs   
  • High complexity; intensive assessments, multi‑arm trials, frequent sponsor interaction.  
  • Champions balancing protocol needs with patient experience and safety across studies; models best practices.   
  • Can operate as solo CRC onsite
  • Prescreen study candidates   
  • Obtain informed consent per Care Access SOP
  • Complete visit procedures in accordance with protocol.  
  • Complete basic clinical procedures per protocol, such as blood draws, vital signs, ECGs, etc.  
  • Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion.  
  • Discuss study medication, required procedures, eligibility criteria and impact on office flow with Investigator and site staff.  
  • Prioritize activities with specific regard to protocol timelines  
  • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.  
  • Coordinate and attend pre-study site visits, site initiation visits, and monitor visits with clinical staff and Sponsor/CRO representatives.  
  • Identify adverse events (AEs) and Serious Adverse Events (SAEs) and promptly notify Principal Investigator and Sponsor (where appropriate)  
• Documentation 
  • Record data legibly and enter in real time on paper or e-source documents   
  • Accurately record study medication inventory, medication dispensation, and patient compliance.  
  • Resolve data management queries and correct source data within sponsor provided timelines  
  • Assist regulatory personnel with completion and filing of regulatory documents.  
  • Assist in the creation and review of source documents. 
• Patient Recruitment 
  • Assist with planning and creation of appropriate recruitment materials.  
  • Assist in development of recruitment plan and obtain listing of potential candidates to contact from subject database.  
  • Actively work with recruitment team in calling and recruiting subjects  
• Site Support 
  • Primary point of contact for the site  
  • Supports Key Sponsors and CROs  
  • Responsible for mentoring and training CRAs and CRC I/CRC II to ensure complete understanding of Care Access processes, SOPs, and values, ensuring that they are successful during their transition to more demanding opportunities and responsibilities  
  • Supports training and process improvements. 
  • Assist Regional Site Director, Operational Compliance and Quality Assurance Departments with all Care Quality and FDA audits  
  • Develops and maintains CAPAs, when needed, with approvals from the Regional Site Director 
  • Review and assess protocol (including amendments) for clarity, logistical feasibility   
  • Sets quality standards; prepares for audits; leads corrective actions.   
• Other Responsibilities 
  • Leads complex studies; coaches team; influences site operations.   
  • Ensure that all training and study requirements are met prior to trial conduct.  
  • Communicate clearly verbally and in writing.  
  • Attend Investigator meetings as required.   
  • Ensure adequate supplies have arrived on site for protocol initiation (lab kits, study medication, specialized equipment, IVRS/EDC access and passwords)  
  • Interact in a positive, professional manner with patients, sponsor representatives, investigators and Care Access Research personnel and management.  
  • Maintain effective relationships with study participants and other care Access Research personnel.  
  • Demonstrate deep knowledge about the therapeutic area of responsibility including comprehensive understanding of related Protocol designs, outcomes and timelines  
  • Drives improvements; removes barriers; mentors others through change.   

• Bilingual in Spanish required
• Ability to understand and follow institutional SOPs.  
• Excellent working knowledge of medical and research terminology  
• Excellent working knowledge of federal regulations, good clinical practices (GCP)  
• Ability to communicate and work effectively with a diverse team of professionals.  
• Strong organizational, prioritization and leadership skills and capabilities with a strong attention to detail  
• Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.  
• Critical thinker and problem solver  
• Friendly, outgoing personality; maintain a positive attitude under pressure.  
• High level of self-motivation and energy  
• Excellent professional writing and communication skills  
• Ability to work independently in a fast-paced environment with minimal supervision.  
• Engage in continuous independent learning within the therapeutic area of responsibility 
• Leads cross‑site communications; represents site with sponsors/CROs.   
• Highly autonomous; leads study execution and resolves operational challenges independent 

Certifications/Licenses, Education, and Experience:

• Bachelor’s Degree preferred, or equivalent combination of education, training and experience.  
• A minimum of 5 years prior Clinical Research Coordinator experience required  
• Prefer 1 year of experience as a Care Access Research Clinical Research Coordinator    
• Recent phlebotomy experience required  
  • California based roles require National phlebotomy certification by an organization approved by the California Department of Public Health  
  • Louisiana based roles require National phlebotomy certification by an organization approved by the Louisiana State Board of Medical Examiners  
  • Washington based roles require National phlebotomy certification by an organization approved by the Washington State Department of Health  
  • Nevada based roles require Laboratory Assistant certification by the Division of Public and Behavioral Health  

In this event-based role, you’ll: 

• Support participant care and event operations, including phlebotomy, specimen handling, and documentation (paper or electronic). 
• Help set up and manage clinical research events to ensure they run smoothly, safely, and compliantly. 
• Be part of a mobile, mission-driven team advancing the future of healthcare access. 

This is not your traditional part-time job. It is flexible, purpose-driven work that fits your schedule. You’ll opt into local events through our scheduling system and log actual hours worked after each one. Whether you want to pick up one event a month or several a week, you’ll be helping make clinical research more accessible for everyone. 

• Clinical & Participant Care: Perform venipuncture and capillary collections (as applicable) while maintaining aseptic technique and participant comfort. Handle and prepare biospecimens with care — labeling, processing, packaging, and transferring or shipping under proper chain-of-custody and temperature controls. Communicate clearly and promptly escalate any safety or quality concerns to onsite leadership. 
• Study Operations & Data Management: Accurately document all procedures and results in approved systems (e-source, logs, etc.) according to ALCOA-C++ and ensure regulatory compliance (GxP, HIPAA). Follow established SOPs to help keep each event audit-ready and compliant. 
• Participant Experience & Event Operations: Welcome participants and help guide them through event flow. Set up and break down event stations, prepare kits and supplies, and maintain a safe, organized, and professional workspace that reflects Care Access’ high standards. 
• Site & Administrative Support: Assist with light administrative and inventory tasks that keep the event running smoothly, from restocking supplies to supporting team coordination. 

• Clinical Expertise: Proficiency in venipuncture and specimen handling best practices, with strong attention to labeling, documentation, and chain-of-custody integrity. 
• Participant Care: Clear, compassionate communication skills and professionalism when engaging with participants and community partners. 
• Tech Readiness: Comfort using mobile apps and e-source tools for real-time logging and documentation. 
• Dependability & Adaptability: Reliable, punctual, and team-oriented — able to thrive in dynamic event environments and work independently under event-day guidance. 
• Mission Mindset (optional addition): Motivated by bringing clinical research to local communities and expanding access to the future of medicine. 

Certifications/Licenses, Education, and Experience

• Experience: Minimum of 1 year performing phlebotomy and specimen handling activities.  
• Active, unrestricted RN license in the state of practice.
• Active and unrestricted State Board of Nursing license in good standing