Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced Compliance Outsourcing Manager to join our 2LoD team. The Compliance Outsourcing Manager will be responsible for overseeing and managing the institution's compliance with internal and external outsourcing arrangements. This role requires a deep understanding of outsourcing regulatory standards together with knowledge around DORA regulation and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Director, Risk & Compliance.

What you'll be doing

• Managing activities related to outsourcing and third-party risk management, including onboarding, due diligence, risk assessment, and continuous vendor monitoring.
• Developing and implementing the outsourcing and third-party risk management policy and operating model for supply chain and outsourcing management.
• Controlling that approvals are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries.
• Providing clear guidance to staff on third-party risk management procedures, risk assessments, and their ongoing accountability.
• Ensuring regulatory compliance as it relates to EBA guidelines on outsourcing arrangements and DORA.
• Maintaining full oversight of the risk landscape and contract lifecycles, ensuring all vendors comply with Third Party policies, Business Continuity Plans, and audit requirements.
• Preparing regular reports to Senior Management on the status of outsourcing activities, their risks, compliance, and performance metrics.
• Act as the primary escalation point and bridge between WLS and its vendors, fostering strong internal cooperation and managing vendor responses during critical incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 4+ years of experience in compliance, risk management, outsourcing, or third-party risk management.
• Knowledge of a broad range of outsourcing and business resilience regulations and its application in financial services.
• Experience developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements on an ongoing basis.
• Experience in collaborating with cross-functional teams in dynamic environments. Ability to deep dive into various topics and create structures and procedures.
• Data driven in making decisions and measuring results.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

• Enterprise Deal Strategy & Pipeline Planning: Develop and own a structured enterprise deal pipeline aligned with Bolt's GMV priorities, expansion strategy, and category focus. Translate strategic priorities into concrete deal roadmaps, market sequencing, and partner targeting plans.
• Complex Deal Ownership & Commercial Structuring: Lead end-to-end execution of complex enterprise deals, including multi-market agreements, expansion market entries, exclusivity negotiations, and large roll-outs. Own commercial structuring, deal economics, and contractual alignment in partnership with Finance and Legal.
• Expansion & Market Entry Enablement: Work closely with Expansion and local leadership to design and execute market entry strategies for enterprise partners. Ensure that expansion deals are commercially sound, operationally feasible, and launch-ready before market activation.
• Cross-Functional Deal Leadership: Act as the central deal owner coordinating Product, Tech, Legal, Finance, Operations, Expansion, and Markets to remove blockers, align dependencies, and accelerate time-to-market. Drive clarity on ownership, timelines, and decision points throughout the deal lifecycle.
• Launch Management & Handover: Oversee partner launch and first 12 months performance against agreed deal assumptions. Define success criteria and ensure a clean, structured handover to Account Management teams within the first 12 months of the deal.
• Corporate Deals Structuring. Work together with the leadership team on new confidential business opportunities to enrich the selection of biggest restaurant brands in our countries.

• You have experience in Strategic Partnerships, including experience in a regional or cross-market leadership role.
• You have a proven track record closing complex, high-value, multi-stakeholder deals
• You have experience working with multinational grocery and retail businesses
• You have strong commercial and financial acumen.
• You are able to operate autonomously in a fast-paced, high-growth environment.

• Enterprise Deal Strategy & Pipeline Planning: Develop and own a structured enterprise deal pipeline aligned with Bolt's GMV priorities, expansion strategy, and category focus. Translate strategic priorities into concrete deal roadmaps, market sequencing, and partner targeting plans.
• Complex Deal Ownership & Commercial Structuring: Lead end-to-end execution of complex enterprise deals, including multi-market agreements, expansion market entries, exclusivity negotiations, and large roll-outs. Own commercial structuring, deal economics, and contractual alignment in partnership with Finance and Legal.
• Expansion & Market Entry Enablement: Work closely with Expansion and local leadership to design and execute market entry strategies for enterprise partners. Ensure that expansion deals are commercially sound, operationally feasible, and launch-ready before market activation.
• Cross-Functional Deal Leadership: Act as the central deal owner coordinating Product, Tech, Legal, Finance, Operations, Expansion, and Markets to remove blockers, align dependencies, and accelerate time-to-market. Drive clarity on ownership, timelines, and decision points throughout the deal lifecycle.
• Launch Management & Handover: Oversee partner launch and first 12 months performance against agreed deal assumptions. Define success criteria and ensure a clean, structured handover to Account Management teams within the first 12 months of the deal.
• Corporate Deals Structuring. Work together with the leadership team on new confidential business opportunities to enrich the selection of biggest restaurant brands in our countries.

• You have experience in Strategic Partnerships, including experience in a regional or cross-market leadership role.
• You have a proven track record closing complex, high-value, multi-stakeholder deals
• You have experience working with multinational grocery and retail businesses
• You have strong commercial and financial acumen.
• You are able to operate autonomously in a fast-paced, high-growth environment.

Bolt Food is looking for an Account Manager to be the driving force behind the success of our restaurant partners for the new Bolt Food service. You will be their dedicated point of contact, helping them maximize their business volume and revenue on the new platform.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

• Account Management: Manage and expand relationships with existing accounts, proactively identifying new business opportunities while ensuring accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Campaign Performance: Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Account Planning: Develop account plans to increase volumes and improve accounts profitability.
• Reporting: Prepare and present monthly reports to accounts, providing consultancy about what can be improved and implemented for further growth.
• Contract Negotiation: Renegotiate contract terms, including commission rates and campaign plans with accounts regularly.
• Marketing Activities: Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

• Minimum 2 years in account management, business consultancy, business development, or similar roles with a focus on the restaurant industry.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Strong capability in leading & prioritizing tasks and projects, managing resources, and time efficiently. Highly organized and open to working in a dynamic environment and adapt easily to change
• Be an owner and proactively find solutions to business problems.
• Excellent communication & written skills in English, Estonian & Russian.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 52 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.