All active Looker roles based in Taipei.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Share this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."
What You Will Do
Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.
Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.
Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.
Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.
Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.
Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads
Basic Qualifications
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Senior Biz. Marketing Specialist (Search advertising)
What will you do?
1. High-Precision Execution & Management
2. Strategic Keyword & Search Expansion
3. Advanced Data Analysis & "Deep Dives"
4. Creative & Landing Page Optimization
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."
What You Will Do
Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.
Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.
Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.
Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.
Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.
Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads
Basic Qualifications
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang
Share this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Senior Biz. Marketing Specialist (Search advertising)
What will you do?
1. High-Precision Execution & Management
2. Strategic Keyword & Search Expansion
3. Advanced Data Analysis & "Deep Dives"
4. Creative & Landing Page Optimization
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang
About Appier
Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.
About the role
The primary role of the Campaign Analyst is to be the Strategic Pilot of AI – turning AI into ROI.
Responsibilities
Who you are:
What you need:
Preferred Qualifications:
#LI-CS1
Ready to apply?
Apply to Appier
Share this job
About Appier
Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.
About the role
We are looking for a Data Analyst / Senior Data Analyst in Taiwan to join our Enterprise Solution team.
In this role, you will serve as the strategic bridge between our product applications, client data, and evolving business requirements. You are the vital link connecting our Product, Customer Success, and Sales teams. Your primary objective is to architect business solutions and successfully implement them using existing products, while simultaneously translating client feedback into actionable requirements for the Product team to drive continuous innovation.
To excel in this role, you must develop an in-depth understanding of our products from technical development and service operations to sales strategy. You should possess exceptional communication skills to navigate complex client relationships and internal cross-functional collaborations.
[The seniority/title is determined by job-related skills, experience, and evaluation after the interview.]
Responsibilities
About you
[Minimum qualifications]
[Preferred qualifications]
#LI-RL1
Ready to apply?
Apply to Appier
Cookies & analytics
This site uses cookies from third-party services to deliver its features and to analyze traffic.